2014 Ford C-Max transmission problems

Filed Jun 26, 2024 · Transmission · 106,000 miles · MD

The contact owns a 2014 Ford C-Max Hybrid. The contact stated when the vehicle was started, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer for a tune-up and to be diagnosed. The contact was informed that the axle was loosened, and the bushing was damaged, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHSTA for assistance. The failure mileage was approximately 106,000.

Filed May 6, 2024 · Transmission · WA

When I first drive it with battery-only mode (about 15 miles), it is quiet. When the engine kicks in, there is a loud whining noise when driving it on the streets or on highways and even on idle. I took it to Ford dealership they said it is the transmission and they can not repair just some parts of it, so it needs a brand new transmission to the tune of $8000. At only 110k miles, I could not drive it past 15 miles of battery range.

Filed Apr 5, 2024 · Transmission · WA

Transmission failed at 80,000 miles, replaced at ford dealership, failed again at 105,000 miles, just 2 years after replacement.

Filed Jan 11, 2024 · Locks, Steering · 307,868 miles · IL

The contact owns a 2014 Ford C-Max. The contact stated that while driving at various speeds and attempting to make a left or right turn, there was a squeaking sound coming from the front passenger’s side wheel. The sound occurred while driving over a bump in the roadway and while accelerating. The tire pressure sensor failure warning light had been illuminated. The contact learned of the federal safety agency Campaign Number: 14V514000 (Steering) and believed that the failure was related to the recall. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The manufacturer was made aware of the failure and was confirmed that the VIN was not included in the federal safety agency Campaign Number: 14V514000 (Steering). The manufacturer also confirmed that the VIN was included in the federal safety agency Campaign Numbers: 20V331000 (Latches, Locks, Linkages) and 22V413000 (Power Train). The contact was referred to the federal safety agency Hotline to file a complaint. The failure mileage was 307,868.

Filed Apr 11, 2023 · Engine, Locks · CA

2014 ford c-max. Consumer writes in regard to several defects on vehicle. The consumer stated the vehicle has several defects are as follows: 1.-)updating the PCM software and the replace the canister purge valve. 2.-)transmission failures when changing gears. 3.-) information failures from the computer about the engine oil change indicating the oil change wasn't made. 4.- )rear door lock failures.

Filed Jul 12, 2022 · Transmission · TN

Transmission failed at approximately 126,000 miles putting the car in to fail safe mode on the highway

Filed Jun 16, 2022 · Brakes, Transmission · MI · crash

While backing out of the driveway, the brakes failed. In an attempt to stop the car from continuing into on coming traffic, attempted to put the car in park. After moving the gearshift into park, the car continued to roll into on coming traffic. The C-Max struck another another car and continued to roll until it was stopped by a small retaining wall on the opposite side of the street.

Filed Aug 16, 2021 · Transmission · 160,000 miles · CA

The contact owns a 2014 Ford C-MAX. The contact stated that the transfer shaft assembly bearing had failed prematurely which caused an abnormal, grinding sound to come from the transmission while driving at various speeds without warning. The contact had taken the vehicle to a dealer and had the transmission replaced under warranty. Recently, the contact stated that the same failure recurred with the check engine warning light illuminated. The contact had taken the vehicle back to the dealer where they had test driven the vehicle and confirmed that the same transmission defect had recurred. The contact was given an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 160,000.

Filed Mar 21, 2021 · Transmission · 86,225 miles · VI

There is a grinding or rubbing sound emanating from the transmission while driving, at any speed (generally not while stationary but sometimes), and the check engine light turns on. The local ford dealership (metro motors, st. Croix, u.s. Virgin islands) found "transmission variator to drive chain loose causing noise" and "[n]o internal serviceable components" and recommended "[r]eplacement of hybrid CVT transmission." the dealership specifically recommends replacement of the transmission part, jm5z-7000-arm, which is the same part indicated in the technical service bulletin 20-2219, published on june 29, 2020, on this same issue of grinding/rubbing noise emanating from transmissions in 2014 ford c-max (among other vehicles). The tsb further provides the part is "eligible under provisions of new vehicle limited warranty," however, the local dealership has stated ford motor company denied the claim, and the ford motor company has said it agrees with the dealership that the claim should be denied. However, the vehicle (mileage: 86,225 miles; years: not yet 7) is under an active new vehicle limited warranty as the terms have not expired. The local dealership is willing to replace the defective part, however, it says it needs written confirmation from ford motor company, which ford motor company has not provided, despite two letters of notice of defective part and multiple phone calls with the customer relationship center.

Filed Aug 25, 2020 · Transmission · 107,000 miles · IN

Tl* the contact owns a 2014 ford c-max. The contact stated that while driving at various speeds, a loud high pitch wining sound was present coming from the engine compartment and the check engine light would remain illuminated. The vehicle was taken to the local dealer race ford located at 436 w 250 n warsaw in. Who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 107,000.