Tl* the contact owns a 2009 ford crown victoria. While driving 20 MPH, the steering wheel seized. Upon inspection, the contact noticed that the driver side heat shield fractured. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 170,000.
2009 Ford Crown Victoria steering complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
Mar 25th 2013, my brother was coming back to home, suddenly car spin/scattered hit to tree and electric pole, mar 2014, I received safety recall # 13s08/the federal safety agency letter from ford company steering column shaft problem. We contact to ford company on march 18,2014 regarding the above issue. They issue us case # [xxx]. In the month of april 2014 we contact them again to check the status of above case, till to date we are waiting for their reply. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The complainant alleges the driver of a my 2009 crown victoria experienced a looseness and noise in the steering column. Upon inspection the lower steering column bearing was found to be partially displaced from the steering column. The complainant notes that there was not a complete loss of the steering. Two of the tabs of the steering column bearing were found broken in the drivers footwell area.
Inspection found dislocated bushing.
Inspection found dislocated bushing.
Reference odi numbers 10347404, 10474596, 1047458, 10475030, 1047501; the affected vehicles should include model years 2009 through 2011. The affected vehicle in this notice is a model year 2009. Further research found model year 2005 through 2011 have the same steering column design and affected part numbers.
Catastrophic failure of the steering column; the steering column retaining ring failed. Binding of lower and middle universal joints and believe it is heat related. Steering shaft not traveling on a true axis and a result is the retaining ring is being worn and eventually wears out.
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