The contact owns a 2009 Ford Crown Victoria. The contact stated while driving at various speeds, the contact became aware that the lower steering column bearing was detaching. The dealer was notified of the failure and informed the contact that a visual inspection of the vehicle was performed under the federal safety agency Campaign Number: 13V385000 (Steering); however, no repairs were needed at the time. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 338,000.
2009 Ford Crown Victoria steering problems
17 complaints (39% of all complaints for this car). Typical mileage when it fails: 132,000. 2 crashes reported.
- owner complaints
- 17
- of this car's complaints
- 39%
- typical mileage
- 132,000
- crashes
- 2
- recalls
- 2
Which part fails
- Column1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Ford Crown Victoria steering problems in other years
Related recalls
Steering: rack and pinion: pinion shaft
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V‑385. The prior repairs may not have been correctly performed.
- Risk
- Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
- Remedy
- Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V‑385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 14S25.
Recall number 14V704000 · Recall details
Steering
- What is wrong
- Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
- Risk
- If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
- Remedy
- Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1‑866‑436‑7332. Ford's recall number is 13S08.
Recall number 13V385000 · Recall details
What 2009 Ford Crown Victoria owners say
Most recent owner complaints, unedited.
Lower intermediate steering shaft and upper intermediate steering shaft universal joints are binding, causing very unpredictable steering and the upper intermediate steering shaft to begin separating from the steering column. This is covered under recalls 13S08/13R01. The vehicle was inspected and passed in 2014 so no parts were replaced, but the parts are now failing inspection per recall attachment sheets. Ford is refusing to service these crucial parts which are COVERED in the above recalls.
Tl* the contact owns a 2009 ford crown victoria. The contact stated that while driving, the power steering malfunctioned and the steering wheel became difficult to turn in either direction. The cause of the failure was not determined. The local dealer berlin city ford located at 485 main st, gorham, nh 03581 and the manufacturer were notified of the failure but, no assistance was offered. The contact indicated that the vehicle was previously repaired under the federal safety agency campaign number: 14v704000 (steering). The failure mileage was 100,000.
Tl* the contact owns a 2009 ford crown victoria. The contact received notification of the federal safety agency campaign number: 13v385000 (steering). The contact called the manufacturer and was informed that the parts were available; however, they would not honor the recall. The vehicle was not repaired. A dealer was not contacted. The contact had not experienced a failure. *bf
Ford had a recall, 13s08, for the steering on these cars. I just purchased this car on 08?06/2019 and immediately checked your site for recalls. There is this recall and it was not completed. New jersey owned this car before me and must not have taken it in. I called ford and was told they will not take care of the recall. I now do not feel safe driving my car.
I had just gotten home from work. I put my car in reverse and went to go turn the steering wheel to right and the steering wheel seemed like it was stuck or caught on something so I tried to turn it it the other way to see if I couldn't get it to loosen up and when I had turned it to the right again the whole steering wheel snapped. It didn't take much to snap it. The good part is I wasn't on the interstate however I was on the interstate about 10-15 minutes before that. And if that had happened on the interstate who knows what would have happened. However right now I was able to hack the car in my driveway I had to turn the shaft by hand. This is a big safety issue. And would like someone else to pay to have this issue fixed bc prouty ford in dover foxcroft said they worked on this and fixed the shaft and it didn't seemed fixed.
Sterring began giving a clunking feeling in wheel when driving straight I notice 4 days ago. More noticeable over bumps... I thought it was my tires. I was driving down road and attempt to make a right turn and vehicle keep going straight and steering wheel was not turning also crash into oncoming traffic, vehicle was tow to shop!
Tl* the contact owns a 2009 ford crown victoria. The contact stated that while driving approximately 35 MPH, the shaft inside the steering well separated causing the driver to loss control of the vehicle and crashing into a curb. There was no warning lights illuminated. The vehicle was damaged but drivable. There was no police report and no injury was reported. The air bags did not deploy. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was about 40,000.
The vehicle steering column inside the car is made of two pieces of metal that attached the top with the bottom but it has no locking to prevent from coming off when you are driving the vibrations of the road and suspension with the time causes to loose and you loose control of the steering this can cause an accident on the highways
Tl* the contact owns a 2009 ford crown victoria. The contact attempted to make a left turn, but the vehicle continued to move straight. The contact stated that the steering ability seized. The vehicle was towed to the contact's house and then to the dealer. The dealer diagnosed that the steering wheel failed and informed the contact of a recall for the steering wheel shaft, but it did not cover the steering wheel. The vehicle was not repaired. The manufacturer was notified of the failure. The recall details were not provided. The approximate failure mileage was 141,000.
Questions about the 2009 Ford Crown Victoria steering
Does the 2009 Ford Crown Victoria have steering problems?
Owners have filed 17 complaints about the steering of the 2009 Ford Crown Victoria, 39% of all its complaints, more than any other problem.
At what mileage do 2009 Ford Crown Victoria steering problems start?
The typical (median) mileage in owner complaints is 132,000 miles.
Was there a recall on the 2009 Ford Crown Victoria steering?
Yes, 2 recalls: 14V704000, 13V385000. Check your VIN to see if your car still needs the free repair.
What year does the Ford Crown Victoria have bad steering?
The Ford Crown Victoria model years with the most steering complaints are 1995 (99 complaints), 1996 (37 complaints) and 2005 (36 complaints).
Other 2009 Ford Crown Victoria problems
Fuel system 12Transmission 7Electrical 5Suspension 4Airbags 3Engine 2Visibility 2Body 1Brakes 1Lights 1Seat belts 1Tires 1Wheels 1
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