2005-2011 Ford Crown Victoria, Lincoln Town Car and others recall: pinion shaft
Ford Motor Company reported this safety recall on November 5, 2014. It covers about 36,888 vehicles.
- vehicles affected
- 36,888
- reported
- Nov 5, 2014
- owners notified
- Nov 19, 2014
- related complaints
- 280
Steering: rack and pinion: pinion shaft
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V‑385. The prior repairs may not have been correctly performed.
- Risk
- Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
- Remedy
- Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V‑385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 14S25.
Recall number 14V704000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 280 complaints about steering problems.
2008 Ford Crown Victoria2009 Ford Crown Victoria2011 Ford Crown Victoria2008 Mercury Grand Marquis
Questions about recall 14V704000
Is there a recall on the 2005-2011 Ford Crown Victoria, Lincoln Town Car and others pinion shaft?
Yes. Recall 14V704000, reported on November 5, 2014, covers about 36,888 vehicles.
What is the fix for recall 14V704000?
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V‑385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 14S25.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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