2010 Mercury Grand Marquis problems

Filed Oct 10, 2026 · Steering · NC

Steering column. Unable to put it in DRIVE after pressing brake all the way down. Has happened many times over the last 2 years.

Filed Oct 22, 2025 · Steering, Wheels · TX · crash · 1 injury

the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash

Filed Jul 26, 2024 · Brakes · 75,000 miles · NY · crash

The contact owns a 2010 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that he had both feet on the brake pedal, however the vehicle did not stop. The vehicle independently accelerated. The contact stated that the wheels were squealing. The contact stated that the failure occurred while approaching a stop light. The contact's vehicle rear-ended the vehicle in front of his vehicle. The contact's vehicle was damaged to the front bumper. The vehicle was driven to the contact's residence. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 75, 000.

Filed Jul 11, 2023 · Brakes · FL

BRAKES: The Dashboard Brake Warning Lights are Illuminated most of the time. 1. The ABS warning Light is illuminated. 2. The Brake Warning Light is illuminated also. The Ford Dealership Service Dept cannot Fix it saying this is intermittent and attributed it to a loose wire connection located behind the Left driver Kick Panel. So far Brakes work irregardless of Brake Warning Lights illumination. You Tube videos offer no solution and clearly state Vehicles with Brake Warning Lights should not be driven. If my state required a Motor Vehicle Inspection, this Car would not pass Inspection. Please Help Resolve this situation.

Filed Mar 1, 2023 · Lights · VA

Intermittantly both headlights flickering. Lighting control module (lcm) problem ?

Filed May 18, 2021 · Transmission · NY

2010 Grand Marquis. Consumer writes in regard to Steering Rack and Shaft Safety Recall. THE CONSUMER REQUESTED INFORMATION ABOUT THE COMPLETION OF THE VEHICLE'S RECALL REPAIR.

Filed Nov 15, 2018 · Steering · 67,488 miles · CA

On 11/14/18 I received a "regional program 13r01" letter concerning my vehicle. It indicates "in states where heavy road salt is used, severe corrosion of the joints on the lower intermediate steering shaft can result in a steering column separation, leading to a loss of steering control, increasing the risk of a crash" (see attachment). On 11/14/18 I visited a ford dealer for inspection, and they were unwilling to perform the necessary repairs listed in the letter (see attachment). On 11/15/18 I phoned ford motor company customer relation center at listed in the letter. I spoke with a representative named "len". I informed len I currently reside in california, however I may be relocating with the vehicle to the washington d.c, maryland region. I requested the repairs be made as a one time good faith gesture. Len informed me the "regional program 13r01" was voluntary, and to be implemented on vehicles at ford motor company's discretion. Len was unwilling, and unable to offer any assistance. I understand ford motor company is look out for their bottom line. However, it feels like they're doing so while putting my family's safety at risk. I would like to request any assistance, you are authorized to provide. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'

Filed Feb 13, 2017 · Fuel system · 71,000 miles · VA

Throttle body failure__ engine goes to dead idle at highway speeds, leaving the driver and passengers helpless to exit onto the breakdown lane or shoulder if you are not in the right hand lane when it happens, ie if you are on a 70 MPH interstate in the center lane with vehicles passing you on both sides while you are helplessly coasting to a stop unable to remove yourself from the center lane, you would be subject to cause a chain reaction accident. Ford refused to fix this vehicle at their expense, and wanted to charge me $189 dollar fee to analyse the problem, when they already knew what was wrong,(according to the tech person I spoke with who said they have replaced hundreds of these defective parts) the part cost $543 dollars not including labor on a vehicle with 71 thousand miles on it. This is an extremely dangerous situation and should be recalled asap

Filed Dec 30, 2016 · Engine, Transmission · 70,000 miles · VA

My 2010 mercury grand marquis has a defective throttle body, it left me terrified and stranded on I-95 south in the center lane of a 70 MPH 3 lane interstate. The engine all of a sudden went to dead idle, gas pedal was inoperative, I still had steering and brakes but didn't have the ability to get over on the shoulder with cars and big trucks scrambling to get around me, thank god it was daylight. While we had decelerated to about 30 MPH my wife stuck her hand out the passenger window waving frantically and some extremely smart truck driver realized we were in trouble and let us over to the right lane in front of him an then onto the breakdown lane. After several attempts of shutting down and restarting it finally went back to operating properly, when we got home I called ford motor company, they told me I had no recourse but to pay to have it fixed,(the part alone is 546 dollars, not including labor) my car is like brand new with 70,000 miles on it and is only driven on long trips. We are retired people on a ssi income and feel like ford should assist us in getting this repaired being that we are still alive to talk about. I was told by ford that they had no record of us as owners of this car, we bought it from a lincoln mercury dealer as a programmed car but ford only knows of the original owner so if there was ever a recall on it we would not have been notified. This could have been a disaster and ford should be held responsible, how many accidents have to happen or lawsuits filed before the bean counters say enough, lets recall these vehicles or at least assist people with defective car parts?

Filed Jun 12, 2015 · Airbags, Engine · 36,000 miles · NY · crash · 1 injury

The road was dry and bare. I felt a right rear skid (?"black ice"). I tried to turn steering wheel to correct the skid and it was locked. It jerked out of my hands, the engine roared and the car flew to the left across the road into a large tree. I had no control over the steering wheel. On impact of the tree, there was no balloon with air bag deployment, only pungent fumes and white flecks. The car was towed and totaled.