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2011 Ford Crown Victoria problems

The most common problem on the 2011 Ford Crown Victoria is steering, typically around 77,000 miles. It has fewer complaints than a typical Crown Victoria model year.

Fewer complaintsAmong the best years of this model
Year score
87/100
Owner complaints
24
Recalls
2
Service bulletins
21
Worst area
Steering
Fuel economy
19mpg

The worst 2011 Ford Crown Victoria problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

  • Steering
    13
  • Seats
    4
  • Suspension
    4
  • Engine
    3
  • Transmission
    2

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Steering
    13
  • Seats
    4
  • Suspension
    4
  • Engine
    3
  • Transmission
    2
  • Body
    1
  • Brakes
    1
  • Electrical
    1
  • Lights
    1
  • Visibility
    1
  • Wheels
    1

Recalls 2

Steering: rack and pinion: pinion shaftReported November 5, 2014 · 36,888 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V‑385. The prior repairs may not have been correctly performed.
Risk
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V‑385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 14S25.

Recall number 14V704000 · Recall details

SteeringReported August 29, 2013 · 355,000 vehicles affected
What is wrong
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Risk
If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy
Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1‑866‑436‑7332. Ford's recall number is 13S08.

Recall number 13V385000 · Recall details

See all 2 recalls for the 2011 Ford Crown Victoria

Technical service bulletins for the 2011 Ford Crown Victoria 21

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 21 bulletins for the 2011 Ford Crown Victoria

2011 Ford Crown Victoria fuel economy

Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.

EngineDriveCityHighwayCombined
4.6L 8‑cylRWD162419

What 2011 Ford Crown Victoria owners say

Most recent owner complaints, unedited.

Filed Nov 2, 2026 · Steering · NJ

Ford is refusing to honor the 14S25 Recall. The recall was completed XXX9. The part appears to be the same and research supports this. How does replacing the same faulty part solve the problem? How is that considered a repair? "On your vehicle, it may be possible that the upper intermediate steering shaft was serviced incorrectly during previous repairs for Safety Recall 13S08 or Regional Program 13R01." - I take it as the recall was serviced incorrectly since one can be mistaken it wasn't serviced at all. Regardless, this is a safety issue and it is unacceptable it is being ignored considering no improvements were made to the design. What difference does it make replacing the part with another faulty part two years after manufacture when now the car is 15 years old? The part is certainly in worse condition now and I fear the safety of highway travel going forward. Ford doesn't seem to have any compassion. Please let me know if you would like photos to be sent in. I am willing to provide images of the corroded part that can fail anytime soon. the federal safety agency Bulletin: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Mar 11, 2025 · Electrical, Engine · TN · crash

Unknown

Filed Apr 28, 2023 · Steering · MI

I learned of recall on some models of crown victoria police interceptor. I own 3 such vehicles. Two were identified for recall, the third a 2011 however was not. This car has signs of steering issues very hard to turn the wheel at times. There is rust on the lower intermediate steering shaft and at the u joints of the shaft. When I took the other vehicles in for recall servicing I provided the vin # for the 2011 and was informed that there was no recall for it. I am hoping that the recall can be expanded to include this vehicle which is showing some signs of steering shaft issues.

Filed Apr 28, 2023 · Steering · MA

Vehicle is exhibiting stiff steering issues associated with steering column. Mechanic determined steering shaft requires replacement. This vehicle was already involved in a steering column recall several years ago however the problem appears to have returned.

Filed Aug 6, 2021 · Steering · 160,000 miles · CT

The contact owns a 2011 Ford Crown Victoria. The contact stated while driving 40 mph, the steering wheel started clicking and making an abnormal popping sound. The contact stated that the steering wheel was difficult to maneuver. There was no warning light illuminated. The contact stated he was able to continue to drive the vehicle. The vehicle was taken to the dealer who diagnosed that the intermediate steering shaft needed to be replaced. The manufacturer was made aware of the failure and advised the contact that the VIN was not included in the federal safety agency Campaign Number: 14V704000 (Steering) or 13V385000 (Steering). The vehicle was not repaired. The approximate failure mileage was 160,000.

Filed Jan 14, 2021 · Steering · 82,000 miles · NY

Tl* the contact owns a 2011 ford crown victoria. The contact stated that while driving at speeds above 60 MPH, the front end would vibrate and a clunking noise was present coming from the steering column. Eventually the steering column would not lock after parking the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the lower steering shaft bearing was faulty. The vehicle was not repaired. The local dealer rye ford located at 1151 boston post rd, rye, ny 10580 and the manufacturer were notified. The contact was informed that the vehicle was not included in the federal safety agency campaign number: 13v385000 (steering). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 82,000.

Filed Jul 13, 2020 · Visibility · 74,000 miles · NY

Lower rear window defroster tab disconnects from glass, and does not stay permanently attached.

Filed Apr 30, 2020 · Steering · MA

My steering I super had to turn the wheel when parked as well as driving. It is because of the steering shaft is rusted out and very dangerous to drive .I just found out that ford had a recall on this issue but I never received a notice about it

Filed May 20, 2019 · Steering, Suspension · 207,000 miles · AZ

There is a recall on my car,the rite front wheel is making poping sounds.

Filed Jun 2, 2018 · Engine · 149,354 miles · MD

The engine just ejected the #7 spark plug while driving straight on city, public roads and caused the car to dangerously and suddenly slow down. The car just behind me had to maneuver to avoid me.

Used buying checklistWhat to check on a 2011 Ford Crown Victoria before you buy

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Questions about the 2011 Ford Crown Victoria

Is the 2011 Ford Crown Victoria reliable?

Owners have filed 24 complaints about the 2011 Ford Crown Victoria, fewer than a typical Crown Victoria model year.

What is the 2011 Ford Crown Victoria year score?

The 2011 Ford Crown Victoria scores 87 out of 100 (good). The score compares it with the other model years of the Ford Crown Victoria: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.

What is the most common problem with the 2011 Ford Crown Victoria?

Steering, with 13 complaints, typically around 77,000 miles. Next is seats (4).

How many recalls does the 2011 Ford Crown Victoria have?

2 recalls, covering steering.

Was there a recall on the 2011 Ford Crown Victoria steering?

Yes, 2 recalls: 14V704000, 13V385000. Check your VIN to see if your car still needs the free repair.

What year does the Ford Crown Victoria have bad steering?

The Ford Crown Victoria model years with the most steering complaints are 1995 (99 complaints), 1996 (37 complaints) and 2005 (36 complaints).

What gas mileage does the 2011 Ford Crown Victoria get?

Official estimates for the 2011 Ford Crown Victoria range from 19 mpg combined. The most efficient version (4.6L 8-cyl, RWD) gets 16 city and 24 highway.

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