The contact owns a 2021 Ford EcoSport. The contact stated that while driving at unknown speeds, the vehicle stalled. The vehicle restarted after 20 minutes. The Check Engine warning light was illuminated. The "Charging System Failed" message was displayed. The vehicle was previously taken to the local dealer for the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) recall repair. The vehicle was taken back to the local dealer, where it was diagnosed with needing the EVAP purge system replacement. The vehicle was repaired; however, the Check Engine warning light illuminated while leaving the dealer. The vehicle was taken to the same dealer, who informed the contact that a diagnostic test was needed, and that there was no warranty coverage. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,688.
2021 Ford Ecosport engine complaints
Page 2 of 8: complaints 11 to 40 of 218, newest first, as owners wrote them.
Manufacturer issued a recall with no remedy. The vehicle stalled and loss power will I was driving on the highway in June 2025. The vehicle was taken to an authorized dealership for a safety recall regarding this issue. The manufacturer and dealership held my vehicle for 11 months to complete the repair. However, just 5 days after receiving the vehicle back, the engine shut off again while I was driving. The vehicle stalled while driving at approximately 25mph on a highway exit. There was no warning prior to the engine shutting off. The vehicle remains unremedied and unsafe to drive. The manufacturer has failed to repair the defect within a reasonable timeframe, keeping the vehicle out of service for nearly a year.
After having to have my vehicle towed to & held by the dealership for a total of 3 months altogether over the course of two separate engine rebuilds due to a national recall on faulty oil pump parts, my vehicle's check engine light came on & gave a message that there was an issue with the emissions system. I am now experiencing multiple engine system faults EVERY SINGLE TIME I refuel my vehicle where my engine will not start until after 10+ attempts & now that the weather is hotter, I'm also experiencing engine system faults while driving in town & on the highway where the engine completely shuts down & I lose all power, including steering power, while I'm driving! The system instructs me to put the car in park, turn the key to the off position & restart the vehicle WHILE I'M STILL TRYING TO MANUEVER TO SAFETYWITH ZERO POWER IN THE MIDDLE OF THE ROAD/HIGHWAY! I was almost hit by other vehicles multiple times! This vehicle is my only source of transportation but it is wholly dangerous & totally unsafe to drive!
I am filing a complaint regarding Consumer Portfolio Services (CPS) and the reporting and collection of a repossession deficiency balance related to my 2021 Ford EcoSport, VIN [XXX] and Ford Motor Company. The vehicle was affected by serious safety defects and recall-related issues that endangered my safety and substantially impaired the vehicle’s reliability, usability, and market value. Despite these known defects, CPS is attempting to collect a large deficiency balance following repossession and is reporting the account negatively on my credit report. I dispute the validity and fairness of the alleged deficiency balance because the vehicle’s value was negatively impacted by manufacturer-related defects and safety concerns. I also question whether the vehicle was sold in a commercially reasonable manner and whether the resale value properly accounted for the vehicle’s defective condition. Ford was notified and did nothing to resolve any matter. The vehicle stalled on th interstate in [XXX] while traveling to vacation. Ford has not reimbursed me all of my money. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I had recall 23S64 repaired on 04/39/26 and now my car check engine light is on and is running hot, and shaking causing a safety hazard due to recall not being completed correctly by authorized Ford dealership
The contact owns a 2021 Ford EcoSport. The contact stated that while driving 60-65 MPH, the low oil pressure warning light was illuminated. The contact exited the highway and pulled into a truck stop service station, where the contact was informed that the oil level was normal. The contact resumed driving, and the check engine warning light illuminated while pulling out of the parking lot. The contact was able to drive to the nearest Walmart station, but no technician was available. The vehicle was taken to O'Reilly, where the vehicle stalled upon pulling into the parking lot. The vehicle was diagnosed with an undisclosed failure. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine had failed. The dealer determined that the failure was related to a recall. The dealer sent a claim to the manufacturer, and the manufacturer informed the dealer that the recall part was shipped. However, upon following up with the dealer, the contact was informed that the part could not be tracked, and there was no estimated time for arrival. Additionally, the contact was informed that the manufacturer was sending 60-80 parts to the dealers nationwide, per week. The vehicle was not yet repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
The contact owns a 2021 Ford EcoSport. The contact stated that while driving at an undisclosed speed on the turnpike, the vehicle made an abnormal sound before it stalled. The vehicle was pulled over to the side of the road. The vehicle was towed to the dealer where it was diagnosed with engine failure. The failure was associated with the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
Iwe were on freeway 70 mph and then the motor lost power with a a semi behind us our motor went to 20mph this suv is dangerous unfixable and I should get a new car and money back this car has almost gotten us killed 4 times now,I've given Ford 3 different chances to fix it,they can't they are putting on the same parts our son is so scared he won't get in the car at all,we have made Ford aware of this issue many times I'm paying 480.00 a month to drive a death trap,Ford should have to replace this car it was at buckeye Ford for like almost five months, coughlin Ford for almost 2 months and Ford should be giving me a loaner right now I'm waiting on 10tv to get back
Vehicle: Ford EcoSport Issue: Overheating / Unsafe to Drive After Recall Repairs Dealership: Bolton Ford Dates: Vehicle at dealership since December 31, 2025 Complaint Text: My Ford EcoSport has been at the dealership since December 31 for multiple recall repairs. After the recall work was completed, the dealership informed me that the vehicle now has an overheating issue and another non‑recall issue; Transmission Roller Restrictor Mount totaling over $580. These issues were not present before the recall repairs. The dealership told me the vehicle is unsafe to drive because the overheating could cause engine damage or failure. Ford is refusing to extend the rental vehicle past March 29th even though my car is unsafe to operate and the parts for the overheating repair will not arrive until the dealership gets to go ahead to fix the repairs, and I was informed that may take a week for those parts to come in. I’m starting a new job and cannot safely drive the vehicle in its current condition. I’am being pressured to take back an unsafe vehicle or pay for repairs I cannot afford. I am requesting the federal safety agency to investigate this safety issue, as Ford is attempting to return a vehicle that is overheating and unsafe to drive. This creates a serious risk of engine failure, breakdown, or accident.
My Ecosport prior to going to Celebrity Ford had no mechanical and electricial issues. It went to into Celebrity Ford of Toms River for the Engine Pump Recall on Dec. 23, 2025. I did not get the vehicle back until Feb 4, 2026 after major engine work was completed by Celebrity Ford. Substantial engine parts replacement—was performed as part of this recall repair (can been seen on service invoice). Since that installation, the vehicle has had continuous mechanical problems that did not exist beforehand. Since then, the vehicle has had multiple mechanical and electrical failures- from "Full Accessory Power Message" along with numerous times failing to start with multiple warning lights illuminated as well as the most recent incident on March 5th. While driving home from work on the Garden State Parkway at 70 mph, my vehicle began to shudder/ shake violently almost stalling with lose of power along with the check engine light blinking from an engine that had significant work done according to the first service invoice from 12/23/25 to 2/4/26. At the time, I was in the center lane. I had to carefully maneuver across parkway work traffic to the right lane while my vehicle continued operating abnormally. This was a frightening and dangerous experience that could have resulted in a serious accident.Since bringing my vehicle in for this recall, it has experienced repeated failures and serious safety concerns that have made it unreliable and unsafe to drive due to Celebrity Ford's liability issue for negligence and improper recall repair. Celebrity Ford performed the recall repair, installed/ replaced major engine components, caused repeated breakdowns and now is disrepair to a vehicle that was in perfect working condition prior. I am seeking accountability for the damage caused and a resolution to this ongoing issue. I do not have my vehicle currently as they are still trying to duplicate the concern and in contact with a "Hotline" team with no ETA of completion.
The contact owns a 2021 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low engine oil warning light illuminated. The contact researched and confirmed that the VIN was included in the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling). The dealer was made aware of the failure. The vehicle was taken to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that parts had been ordered for the repair. The vehicle had remained at the dealer for five months, and the vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. In addition, the contact was informed that the VIN would be placed on a waiting list for an engine replacement. The failure mileage was approximately 50,000.
The contact owns a 2021 Ford EcoSport. The contact stated that while driving 65 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the vehicle lost motive power. No warning lights were illuminated. The vehicle was driven to the shoulder of the roadway. The contact stated that the vehicle was overheating and was parked until the engine cooled down. The failure was persistent, and the engine continued to overheat. The vehicle was driven to the residence. The vehicle was then towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown recall repair for the replacement of the engine. In addition, the contact was informed that the engine was on back order. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed back to the dealer where it was diagnosed with cooling fan and control module failures. The contact was informed that the cooling fan and cooling module needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under the recall. The contact declined to pay for the repair. The contact stated that the vehicle was purchased in September 2025. The contact stated that prior to the purchase, the vehicle was taken to the dealer to be serviced. The original owner was informed that there were no open recalls associated with the VIN. The contact stated the dealer was the original dealer that serviced the vehicle in September 2025. The manufacturer was made aware of the failure, and three cases were filed. The failure mileage was 80,460.
The contact's father owns a 2021 Ford EcoSport. While the owner was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The crankshaft warning light was illuminated. The contact stated that the vehicle failed to accelerate above 50 MPH. The vehicle was taken to the dealer, where the contact's father was informed that the spark plugs were smashed. The owner was informed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer, where it was diagnosed with ignition coil failures. The contact was informed that the ignition coils needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The failure occurred while the contact's parents were traveling out of state, through the mountains. The vehicle was previously repaired in December 2025 under the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the engine was replaced. In addition, the replacement engine failure had started after less than 1,000 miles. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 38,457.
As I pulled into my driveway, my brakes locked up resulting in my vehicle only coming to a stop because it crashed into another vehicle in my driveway. It is still in my driveway, the function of breaking has not been reproduced. The car will not even start now. The vehicle has not yet been inspected by a dealer, an independent service center, or anyone else. I will be contacting my insurance today. A police report was not made as no one was at fault. There were no warning lamps or messages displayed. I did receive a letter this week from Brian Leonard, a service Manager at Price Ford Simi Valley regarding recall 23S64. The letter notified me of the new recall, that their business will "pick up and deliver my vehicle, provide me a loaner vehicle, and complete the recall repairs for me". I received this letter the day before the brake failure. The morning after the brakes failed causing the crash, I contacted Mr. Leonard who told me they will now not fix any of the issues or comply with any part of the letter, that I should file a claim with my insurance and take the car to a Ford dealership in Turlock. This was communication was all via email and Simi Valley Ford has now ended communication with me. This car was purchased brand new and I have had nothing but issues and recalls with it. Additionally while driving it 3 weeks ago on [XXX] , the car lost all power. I pulled over to the side of the road and sat for about 10 minutes debating what to do. I attempted to restart the vehicle, it started and I was able to complete my drive home with no warning or indicator lights appearing. This car is a lemon! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Ford EcoSport. The contact received notification of the federal safety agency Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The vehicle was taken to the dealer, and the contact was informed that the part was not available and needed to be ordered. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2021 Ford EcoSport. The contact stated that on three separate occasions, the oil pump drive tensioner belt had failed and was replaced. The contact referenced the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling). After the repairs were performed, the failure reoccurred, and the contact was informed that the part needed to be replaced another time. The vehicle was taken to the dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 56,000.
Due to a lack of available parts for this recall, the vehicle repairs will take up to 30 plus days before the parts arrive. On top of that, there is a waiting list for the vehicles that need to be fixed. This means, I will be without a vehicle for a lengthy amount of time. They don’t have enough loaners vehicles and I cannot afford to purchase a new car at this time. This recall issue has caused people lots of unneeded stress, maintenance cost, and loss of wages. Ford needs to be held accountable on this issues. Additionally, I took the vehicle to a Ford Dealership (LaFayette Ford) on/about the 2 of May 2025. There were two recalls on the vehicle at that time. The fixed one recall. They informed that, there was nothing they could do with recall 23S64 until the vehicle was having issues. They did not inform me nor give me the option to get the issues corrected at the time or be placed on a waiting list once the parts were available. I would have placed the vehicle on the waiting to have the recall repaired once parts were available and to avoid the current situation that we are experiencing. On the 30th of January 2026, the vehicle stopped on me after displaying low engine pressure despite having oil. There were no oil leaks detected, the oil cap was seated properly, and the oil stick had/has the adequate amount of oil. The vehicle will not start, make a funny noise, and the engine vibrates the entire cab of the vehicle. The video I attached displays the sound the vehicle makes now. The vehicle ran smoothly until the 30th of January 2026.
The contact owns a 2021 Ford EcoSport. The contact stated that while driving approximately 35 MPH, the low oil pressure warning light illuminated. The contact heard an abnormally tapping sound coming from the engine compartment, and there was white smoke coming from the exhaust pipe and under the hood. The contact pulled over and turned off the vehicle. The vehicle was towed to a local dealer. The dealer diagnosed the vehicle and determined that the oil drive belt tensioner arm had failed and caused the engine to seize. The dealer informed the contact that the engine and oil pump needed to be replaced. The contact stated that the VIN was included in the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling) and had been placed on a waiting list by another dealer for the recall repair. The vehicle was not repaired. The manufacturer was informed of the failure and advised the contact that the engine and oil pump for the year and the model vehicle were on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 69,000.
The contact owns a 2021 Ford EcoSport. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The engine died in an unexpected earlier timeframe than recall notice. I had to get vehicle towed at my expense as no offers existed for recalls yet to the nearest Ford. This means it sat longer with a dead engine and battery not in use. The battery was brand new before the engine died. After Ford installed a new engine I picked up my vehicle. I now had a new problem. The battery light came on. It was late when I picked up my car and the dealership was closing. I notified Ford c/s the next day and they approved to take it back to ANY dealership. There are several Ford dealerships near my home. My 2nd option was Bill Fick Ford. In short I told them my story listed above + recall final engine repair due. Initially there was a female that approved towing and said Ford would help me with towing cost up to $250. The tow truck driver never showed up. I called the tow truck driver the next day and he said he is willing to pickup but will call Ford to confirm. I called Bill Fick Ford several more times for updates. Apparently there was a male there that disapproved. I had called another Ford dealership nearby prior when battery was working asking for help but denied. I am having trouble getting the repairs at any Fords nearby in a timely manner. This April 2026 will be two years since I haven't been able to use this vehicle. Bill Fick Ford told me that I would have to pay for the tow cost. Initially I wasn't going to report but I think it's best to address in case there are others who are having difficulties related to recalls to improve flow. Another dealership is willing to help me. The only issue is is that I will have to pay the remaining balance over $250. This will be 2nd time I pay out of pocket for towing. The difference between Bill Fick Ford and the out of town dealership is the out of town dealership called Ford to confirm approval of tow/repairs and Bill Fick Ford refused to look further and gather the correct info adding more out of pocket cost/delays.
The contact owns a 2021 Ford EcoSport. The contact stated that the engine seized while driving at an undisclosed speed. The vehicle was towed to the local dealer after several months, where it was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was repaired. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling). Upon retrieval of the vehicle, the battery light started flickering. The contact called another dealer, Gullo Ford of Conroe (925 Interstate 45 S #2, Conroe, TX 77301), but no further assistance was provided. The manufacturer was notified of the failure. The failure mileage was approximately 124,000.
Oil light and check engine light came on and notification for poor oil pressure out of nowhere. Car started making weird sounds and acceleration was poor. One minute the car was fine and the next I had to tow it to the dealership to get it looked at. Over 2 months now and the issue isn’t resolved as the dealership hasn’t received the parts that they need to repair it.
The contact owns a 2021 Ford EcoSport. The contact stated that while driving 20 MPH, the vehicle unintendedly decelerated to 5MPH while the accelerator pedal was depressed. No warning light was illuminated. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, parts were not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.
23S64-Engine Oil Pump RECALL 8/19/2025 driving from Hillsboro Beach, Florida to St. Petersburg, Florida. We had a full engine seizure, we lost oil pressure, and also lost use of the transmission. We overheated and the engine seized. With a loss of power, we had to guide the car off the road. The engine was smoking heavily. The back of the car was completely covered with motor oil. The Florida Highway Patrol called us a tow truck that took us to DeSoto Ford, 3039 Southeast Highway 70, Arcadia, Florida, 34266, 863‑494‑4848. DeSoto Ford ended up doing multiple repairs on the car. They did the replacement of the 23S64 recall for the oil pump belt and tensioner. The car was there for 24 days. We drove down on 9/12/25 and picked up the car. When they pulled the car out, the car was still covered in oil in the back. We found out within days that they neglected to fix the radiator. Once we got into the car and started driving, we had yet another very loud noise, forcing us to bring it to AutoNation, St. Pete, Florida. At AutoNation, we had a multitude of problems with it. We had severe vibration with the car when we brought it there 9/18/25. This was only a few days later. They changed out the radiator and replacing the full radiator because they said there was a full leak that was not fixed by DeSoto. They fixed the car and gave it back to us 9/30/25. On 10/22/25, I had the exact same experience with the car that we originally had on the highway in Arcadia. The engine fully seized in the intersection of 3rd Street South and 6th Ave south in St Petersburg just as it had done before. The car overheated and had full loss of power/motive power. I was able to restart it briefly to get out of the cross section. The car stalled two more times before I was able to bring it to a safe place. We ended up having it towed from 15th Ave S at 3rd Street S and brought to AutoNation. Vehicle broke down again 11/7 and has been in shop ever since. Much more details available.
The contact owns a 2021 Ford EcoSport. The contact stated that while driving 30-40 MPH, the messages "Save the Battery", "Turn off Engine", and "Restart" were displayed. The program restarted, and the screen went blank, and the instrument cluster became inoperable. Additionally, the contact was informed about the federal safety agency Campaign Number: 25V126000 (Power Train). The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was taken to the local dealer again, where it was diagnosed and determined that the alternator, engine, transmission, and computer needed to be replaced. The mechanic informed the contact that there was no warranty coverage for the failure. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
This is the third time the engine has broken down, twice in two months now
The contact owns a 2021 Ford EcoSport. The contact stated that while driving at various speeds, the message "Charge System Fault" displayed on the instrument panel. The contact stated that the vehicle almost stalled, and the vehicle was running rough. The contact was aware of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling). The contact had taken the vehicle to a local dealer, who diagnosed the vehicle and determined that the oil pump had failed and damaged the engine. The contact was informed that several parts needed to complete the repair were on a national back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 56,971.
The contact owns a 2021 Ford EcoSport. The contact received notification of the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was taken to the local dealer, but the vehicle was not repaired because parts were not yet available. The manufacturer was not contacted. The contact had not experienced a failure.
The contact owns a 2021 Ford EcoSport. The contact stated that while driving 70 MPH, the vehicle decelerated to 50 MPH. The vehicle was shaking abnormally. The phone App alerted the contact that there was a powertrain malfunction and reduced power. The "Service Engine Soon" message was displayed. The oil and maintenance warning lights were illuminated. The vehicle was taken to the local dealer, but was not diagnosed or repaired. The vehicle was taken to the local dealer previously, where it was diagnosed with engine and powertrain failures. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 101,000.
The contact owns a 2021 Ford EcoSport. The contact received notifications of the federal safety agency Campaign Numbers: 23V905000 (Engine and Engine Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was illuminated intermittently. The dealer was contacted and informed the contact that parts to repair the vehicle could not able to be repaired under the federal safety agency Campaign Number: 25V126000 (Power Train) until January 2026. The dealer was not able to provide a date for the repair under the federal safety agency Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was made aware of the issue. The failure mileage was approximately 49,000.
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