Received recall (airbag) notice 12/017 that airbag could cause death after going off. Called ford dealer in january 2018 to make appointment to have fixed . They assured part would be there within next two months. Kept calling & getting reassured part would come in. Went to ford dealer in may2018, complaining not able to drive car with someone in passenger seat due to recall airbag notice threatening potential death. Here it is may 2018, having gone six months with no one able to ride in passenger seat, only to be told to ?wait two more months!!?! Have always purchased ford in past, but have never been more angry with a dealership!! Plans are to drive dad to illinois from florida in may 2018! Please advise where to get recall fixes as soon as possible! Dad is 89yrs old this year and needs to ride in passenger seat! Recall must be fixed this week! Where can I get ford edge 2010 fixed asap? Vin [xxx] zip code 34223 (englewood, fl) please tell me where to go to get recall fixed before driving to illinois from florida (?) I don't want to report a death, so please tell me where to get recall (airbag) fixed!! Six months of this waiting and still no action is worth never buying a ford vehicle again. Ford has failed to deliver service, making it impossible to drive with passenger..upsetting and at best, bad service! Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2010 Ford Edge airbags complaints
Page 6 of 11: complaints 131 to 160 of 287, newest first, as owners wrote them.
Tl* takata recall. The contact owns a 2010 ford edge. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to el centro motors (1520 ford dr., el centro, ca 92243, (760) 336-2100) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 ford edge. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (waxahachie ford, 1780 old hwy 287, waxahachie, tx 75165) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact recently received a postcard from tk holdings, alerting her that the air bag manufacturer had filed for bankruptcy. The contact had not experienced a failure.
Letter from senator warner on behalf of constituent re recall notice on 2010 ford edge equipped with takata airbags still awaiting. *ld the consumer stated the manufacturer exceeded a reasonable of time completing the recall repair. *js
Takata recall - there's a recall on the passenger airbag for my ford edge. The car is safe to drive, but it's not safe to use the passenger seat. It's been 2 years and there is still replacement parts or repairs available. I don't have use of my passenger seat and it affects the resale value.
Tl* takata recall. The contact owns a 2010 ford edge. The contact received notification of the federal safety agency campaign number: 18v046000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer stated that they would release the part between april and june. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2010 ford edge. The contact received notification of the federal safety agency campaign number: 18v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata inflators: my complaint is with your agency as much as ford. Two years ago I learned of the inflator recall. I finally got written notification from ford july 2016. After no further contact I called them with nothing further they could add. Called back july 2017 and was told no parts were being made, just don't use 1/4 the vehicle seating for safety. (not an option.) follow up october 2017, working with a new vendor...parts soon but no date. Got december 2017 letter parts delayed until early 2018. Its march. Called today, more bs. No parts made. Maybe 1st or 2nd quarter. Lady made a u-turn out of a parking lot a couple weeks ago and I missed her by inches. Worry every time we drive it often with grandkids in car. The federal safety agency has done nothing we have observed to fine or otherwise hold ford accountable/motivate them. I suspect they pay lobbyist to pressure your agency to ignore this problem. They had no problem getting their new cars out these last two model years. Tired of my families lives being at risk daily, but can not get out from under this car at this time and who would want to buy it. What happened to the ralph nader days when companies were fined into motivation to do the right thing instead of worrying about their profits. I'm tired of worrying about this proven deadly fault. Ford has verified we are part of the high risk group because of humidity. Get off your buts and get us some help please!
Takata recall. My 2010 ford edge is on the recall list for a replacement airbag and there is no replacement available at this time. The passenger frontal airbag inflator may explode in the event of a crash. If this is a known recall and people have died as a result of this, why is it taking so long to get the replacement? An accident can happen at anytime and I don't want to be afraid to ride in my own vehicle for the fear of the airbag. If a replacement cannot be made, what can be done? Takata has filed for chapter 11 bankruptcy.
Takata recall - it's been over a year since I was first notified of this risk and ford has not taken any action or notified me. To put this in to perspective, the us military moved tens of thousands of troops and equipment half way around the world to iraq and defeated the worlds 5th largest army in less time than ford has been working on this recall. Time is up. I need a new airbag system before I get in to an accident not afterwards.
Takata recall this recall has been underway for several years. To date ford has not provided a repair for my airbag. I live in hot humid area of the country. Specifically houston, tx the federal safety agency states hot humid areas are most dangerous for these airbags to become unstable. I am wondering why there is not available fix for this dangerous product. I cannot afford to replace my vehicle. I must drive it to earn a living. It is causing tremendous stress and anxiety on a daily basis I fear having and accident and being horribly injured or killed by the airbag.
Recall date:06/01/2016. Dealer unable to do anything as yet, no replacement or repair parts available. Dangerous to drive vehicle and and repair definitely untimely. Today;s date: 02/13/2018.
Tl* takata recall. The contact owns a 2010 ford edge. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called four local dealers: tropical ford located at 9900 s orange blossom trl, orlando, fl 32837 (407) 851-3800, greenway ford located at 9001 e colonial dr, orlando, fl 32817, ford of clermont located at 1101 e highway 50, clermont, fl 34711 (800) 313-9787, and sun state ford located at 3535 w colonial dr, orlando (407) 299-5900. The dealers stated that the parts were not available. The manufacturer was made not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 ford edge. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over a year ago. The dealer had not been contacted. The manufacturer was not made aware of the issue. The contact recently received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall: I have been trying to get my airbags replaced since the beginning of this recall. I did receive a letter to have them changed immediately but is been way over a year since I have been calling the ford places to have them replaced. They keep telling me they dont have them in stock and the place that sends them the airbags does not have them. My ford is the only vehicle I have to travel around in and have no choice to use it everyday so whats going to happen if the airbags go off? Am I going to be blamed for not getting them fixed or do I have to go through the pain of someone in my family, including me, getting mammed or die for having bad airbags. Lives are at stake. I need these changed. I love my ford but they need to step up and get my car in their shop to fix these. I called several ford places here in southern california and they keep telling me the same things. Thank you.
Tamara recall I was informed that there has been recall as of july 2016 I bought this vehicle of regal august 2017 and was not told about recall until december 2017 when I got the letter in the mail!
'takata recall' the idea of ford finding a solution to this recall problem with air bag is to inform me not to have a passenger in the passenger seat is completely unacceptable. I talked to a ford employee about their suggestion for our passenger. We have a 5 passenger vehicle for 5 of us and now we have to choose what person can no longer ride in the car or are we suppose to throw one person in the back with no seat belts. This does not work for us. Our twelve year old is traumatized first he was worried he would be left out, but then he is scared to get into the vehicle. This situation has left all of us upset and after talking to ford employees they don't care their only comments are to make sure I understand I am not getting a rental car for this period of time. I want to hear a better answer from you. I can't even sell my car, but I do know after being a ford family forever it is a time for a change.
Takata recall' we received the recall notice dated december 2017 notifying us that repair parts will not be available until the spring of 2018. It also stated we cannot ride in the front passenger seat. My wife and I are both disabled and cannot sit in the rear seat. We ask the local ford dealership to disconnect the airbag in order that we can ride in the front passenger seat until parts are available. They said they could not authorize this without permission from you. I would appreciate your assistance with this matter. Thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Tl* takata recall. The contact owns a 2010 ford edge. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealers (jarrett ford, 38300 dick jarrett way, dade city, fl 33525, (866) 906-7651) and (mackinac sales inc, w858 us highway 2 w, st ignace, mi 49781, (906) 643-8040) were unable to verify when the remedy and parts would be supplied from the manufacturer. The manufacturer was contacted. The contact was not experiencing a failure. Vin tool confirms parts not available. *tt
Tl* the contact owns a 2010 ford edge. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jones ford buckeye in buckeye, arizona was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue and referred the contact to the federal safety agency. The contact had not experienced a failure. Vin tool confirms parts not available.
"takata recall", no parts available until spring 2018 for "certain" cars, no firm date for replacement. Original notification received july 2016 - no accident has occurred, my concerns is the delay in replacement parts.
Takata recall. This is a complaint that ford is not fixing the issue in a timing manner. First notice of issue was july 2016 just got a notice dec 2017 that they still do not have a remedy for the situation. This should be unacceptable, I cannot use the passenger seat in my car for fear of injury.
Takata recall - ford is unwilling to provide reasonable interim solutions regarding takata airbags. I have been told to not place anyone in the passenger seat until parts are available hopefully in spring 2018. This is not acceptable as the vehicle's intended purpose is to transport multiple passengers with use of the main front passenger seat. I have asked for a loaner vehicle, compensation to obtain a rental, or an interim repair until the parts are located. I was told that none of those options are available and that I should avoid using the seat. Additionally, the information provided in the recall notice is contradictory to the recall information on the ford website. The website states that per technical information, the vehicle is safe to drive until repair. The recall letter sates otherwise in that the airbag may cause harm or death if activated by a passenger in the vehicle. This places an undue burden on the consumer to assume the increased inherent risk and liability if in a position to need full capability of vehicle, ie. 5 passengers to transport in the 5 passenger enabled 2010 ford edge. I have spoken to the ford recall department and customer relationship department to no avail. I have been told that my only remaining course of action is to write to the ford executives at the generic customer service address. This will not suffice.
Takata recall - it is not safe to drive with my family in my car with a defective airbag. Therefore, the vehicle I purchased is not functional as advertised. Ford refuses to offer a loaner vehicle. And now, I have been informed that the delay in a replacement air bag will continue into the spring of 2018. This is not ok. Other manufacturers are offering loaner vehicles. Ford should as well. Not acceptable!!
Takata recall
Takata recall. I received a recall in the mail in june 2016 and took my car to southwest ford to repair. They said that they did not have the parts and would contact me when they came in, never heard from them. I called back in early 2017 and they said takata was under bankruptcy and don't know if they will get any parts. My car is still not repaired and could be a danger to me or my kids. I received a letter from ford july 2016.
Tl* takata recall. The contact owns a 2010 ford edge. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called chino hills ford at (909) 203-5700 (4480 chino hills pkwy, chino, ca 91710) where it was confirmed that the parts were to become available in the spring of 2018. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. Please advise the time limit for ford to replace these airbags. Notified july 2016, have called numerous times, just advised they still do not have a solution except to not carry passengers in front seat. Wonder why dodge is replacing them daily, but ford still doesn't even have a solution.
Tl* takata recall. The contact owns a 2010 ford edge. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (huntington beach ford, 18255 beach blvd, huntington beach, ca 92648, (714) 842-6611) was contacted and confirmed that the parts were not available for the recall repair. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. I received a notice regarding a recall on the airbag inflators in my ford edge. I confirmed that my vehicle is included in the recall and contacted autonation ford in sanford, fl and was told I have to wait for another letter from ford in order to get air bag replaced.
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