Since july 2016, I have been trying to get the airbag replaced based on the ford recall 16s26/the federal safety agency recall 16v‑384, at the ford dealer at 2816 nw pine ave, ocala, fl 34432. I have made numerous phone calls to have this done and not once have they been able to help me. While other dealerships have replaced the airbag in their cars. I need to get this done before an accident happens. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
2010 Ford Edge airbags complaints
Page 8 of 11: complaints 191 to 220 of 287, newest first, as owners wrote them.
Takata recall #16s26. Replacement has not been done in a timely manner. Dealer said no parts available and no estimate when parts will be available. How concerned should we be for our safety?
We received the recall letter on july 2016 from ford until now they have not replaced it
Tl* takata recall. The contact owns a 2010 ford edge. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags). The parts to do the repair were unavailable. The contact received the recall notice over a year ago. The dealer (rockwall ford, 990 e interstate 30, rockwall, tx 75087 (972) 290-2200) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. Vin tool confirms parts not available. *tt updated 8/7/18
Takata recall. There has been a recall for over a year now and it has still not been resolved. Passenger side airbag recall from june 2016. I am filing a complaint because this is unacceptable.
Tl* the contact owns a 2010 ford edge. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation ford gulf freeway at (713) 489-2089 (12227 gulf fwy, houston, tx 77034) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available/parts distribution disconnect.
Takata recall. I have attempted to trade the vehicle in at multiple dealerships and I cannot get the actual trade in value due to this recall. I have contacted numerous ford dealerships and they cannot help me. This is a safety and monetary issue and I need some resolution other than "we don't have any informant", which id's what all the dealers are telling me.
Tl* takata recall. The contact owns a 2010 ford edge. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. John kennedy ford- jenkintown (1650 the fairway, jenkintown, pa) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata inflators: I received a recall notice in july 2016. It basically said, "don't call us - we'll call you!" this summer, I e-mailed and left phone mesages at my dealer, harrold ford. I never received a response. This week, I received a legal notice in the mail re: tk holdings inc., et al chapter 11 case. I have been driving around in a vehicle that could kill my passenger with no repair, compensation, or even an apology from ford. How can I make sure that my car is repaired and safe to drive?
Takata recall my vehicle has been identified as having defective takata airbags but I have not received a recall notice yet for my ford edge airbags replacement.
I have received a recall letter from ford since last year july 2016 about the passenger airbag defect. It has been a year already and they still have not taken any actions to have this problem solved. I'm still driving my car and exposing my passenger to a serious injury. I called today (november 4, 2017) and they still have do not have the right equipment to fix my car airbag.
Tl* takata recall. The contact owns a 2010 ford edge. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Long-lewis ford (2800 woodward ave, muscle shoals, al, 35661) was contacted and confirmed the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. *bf updated 8/6/18
Takata recall. Received recall notice july 2016. As of 10/31/17 ford dealer does not have replacement air bag and cannot tell me when a replacement will be available.
Takata recall has not been remedied by ford motor company nor have I even been contacted by ford to inform me of the recall.
Takata recall-still no remedy in place since june 2016 recall??
Takata recall; no parts available to fix the issue, even though it's been over a year since I received the recall notice
Have been receiving notices that airbag needs replacing and dealer keeps saying that it is not available. Want to assure safety for us and passengers and want the replacement. This has been going on for a couple of years now. Want immediate replacement.
Takata recall, ford motor company safety recall notice 16s26 /the federal safety agency recall 16v‑384 was issued by letter dated july 2016 and have not received anything from ford motor company. On 10/25/17 received notice from takata holdings inc. Where they had filed chapter 11 bankruptcy cases in the us.
I called ford and they said they were unable to complete my request because the parts were not available
Takata recall dealer has notified us of this recall and is awaiting parts for replacement. We have been checking with the dealer for replacement part delivery for over a years now and each time we inquire on the status we are told that they have not received any shipments. In addition, we have been placed on a list but no notification as ever been received.
Tl* the contact owns a 2010 ford edge. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact received a tk settlement letter. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Have contacted multiple ford dealers requesting replacement but was told it is under " advanced investigation" and they are unable to replace it as they do not have air bags. Have requested this replacement on 3 occasions, since recall was issued. This is a safety hazard and I'm uncertain what to do.
Tl* takata recall. The contact owns a 2010 ford edge. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called randall reed's planet ford 59 (19000 eastex fwy, humble, tx 77338; 281‑319‑9600) who informed the contact that the parts for the repair were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall ford still putting off repair or replacement of passenger airbag from recall 16v 384; same answer given from last year 'they are still working with vendor'. We have called every couple of months, last call was today
Received the recall notice regarding the airbag. Contacted our local ford dealership and they advised that they are unable to complete this work due to not having the parts to do this.
"takata recall" - I received the legal notice for the takata airbag inflators chapter 11 bankruptcy requesting me, as the owner of an affected vehicle, to register my car and call a local dealership to replace the recalled part. The issue is, the dealerships here in shreveport/bossier city louisiana do not have the parts and have been waiting for the replacement parts for more than a year and a half!!! That is completely unacceptable. These airbags were recalled on both my husbands truck and my SUV. The dealership could not give me an estimated time frame for arrival of the replacement parts. What are we supposed to do? Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* takata recall. The contact owns a 2010 ford edge. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called an unknown ford dealer in austin, texas where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available/parts distribution disconnect.
Takata recall letter, dated july 2016, ford unwilling to repair/replace
No accident involved. I received a "airbag recall letter" from ford july, 2016 and called gene messer, lubbock, tx. The respondent said they would get back to me when they had the replacement parts. The phone call has never come. So what am I to do? A salesman at the dealership recently told my brother that they have used cars they cannot sell because takata is bankrupt and replacement parts are not available. So if the dealership can't get them, what am I to do, except drive safely.
Takata airbags dealership says I don't have a recall on my airbag because it's tied up in court. Ford dealership in frisco, texas
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