Braking was an issue so got new brake pads and rotors per mechanic rec. Braking continued to be a problem and after having another driver verify the brake pedal, took it into the mechanics again. They said it was due to the brake booster failure - leak. Which is why I couldn't really press down on the brake pedal and losing the ability to securely stop - even with new pads and rotors on all 4 wheels. Car is at the mechanics since it's not safe to drive with its unpredictable braking. Called Ford customer service but said that there was nothing that they can do since the extended warranty 13N02 – Extended Warranty Coverage on Brake Booster – 2010-2013 Ford Edge & Lincoln MKX is not attached to VIN - they recommended in filing a complaint to see if it can get added and covered under this warranty. Given the date of when this car was purchased (12/20) and with COVID shut downs - it was difficult to address the brake problem - especially given work and everything was shut down. No warranty letters were sent informing me about this potential failure of a critical component in driving. Looks like there are many complaints from other owners experiencing brake failure and even a class action lawsuit support for Ford warrantying instead of recalling. There are also recalls of newer Edge and MKZ for brake booster issues. the federal safety agency, please help!
2010 Ford Edge brakes complaints
Page 3 of 7: complaints 41 to 70 of 179, newest first, as owners wrote them.
The contact owns a 2010 Ford Edge. The contact stated that there was a hissing sound whenever the brake pedal was depressed. The contact also noticed an extended amount of time and distance needed before the vehicle came to a complete stop. The contact took the vehicle to the dealer to diagnosed. The contact was informed that the brake booster needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the federal safety agency for assistance. The approximate failure mileage was 122,000.
The contact owns a 2010 Ford Edge. The contact stated while driving approximately 15 MPH, the brake pedal was depressed and went to the floorboard. There was no warning light illuminated. The vehicle was not taken to the local dealer to be diagnosed; the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
The contact owns a 2010 Ford Edge. The contact stated that while driving at an undisclosed speed the ABS warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the half shaft retention needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency however, no further assistance was provided. The approximate failure mileage was 138,000.
Malfunction in the break booster has lead to improper breaking, squishy breaks, car not fully stopping. If stopped for too long using the break a drop and rise of rpms
The contact owns a 2010 Ford Edge. The contact stated while pressing the brake pedal, the vehicle would not immediately stop causing the braking distance to be extended. The vehicle was examined by an independent mechanic who diagnosed that the brake booster was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 136,000.
The contact owns a 2010 Ford Edge. The contact stated while driving and approaching a stop sign, the contact depressed on the brake pedal however, the vehicle would not slow down or stop until the contact had depressed on the brake pedal all the way to the floorboard. The contact stated that the failure recurred several times. The contact took the vehicle to an independent mechanic who inspected the vehicle and stated that the failure was related to either the brake booster or the brake master cylinder. The mechanic referred the contact took to a local dealer to have the vehicle diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000.
Our local mechanic advised us that the power brake booster was inoperable and that the vehicle was unsafe to drive. He advised us to bring the vehicle to Ford for repair. He also advised us that the booster has a known defect and Ford had extended a warranty to ten years for this part. We were never notified by Ford that there was a known problem with diaphragm in the power brake booster. This was confirmed by the local Ford Dealer. The vehicle is schedule to be repaired at the Ford.dealer but we cannot bring the vehicle in for another2 weeks. The estimate just to repair this part is.$ 850.00 and does not include any other potential damage to the brake system. According to the local Ford dealer and the original dealership they advised me that the extended warranty has expired for the brake booster and that Ford will not approve extending that warranty. I also called Ford customer service asking if they would be responsible for this repair since this was a known defect on this vehicle. This defect is definitely a safety issue but Ford is refusing to approve the repair. They are claiming that they voluntarily extended their warranty for 10 years and would have made a repair under the warranty if there was an issue with the braking system during that time period. I replied that since they never advised anyone of this defect we were disadvantaged to take actions to trade in or sell the vehicle. During the covid lock down this vehicle was hardly used and if it was driven it probably would have required a repair while under this secret warranty. The vehicle only has 50,000 miles on it, Ford has issued a case# cas33813024p7f6v3 on this matter but will not cover the repair The vehicle has been taken off the road and will have to be towed to the Ford Dealership to avoid an accident. It is completely not roadworthy.
Stiff braking,,had family drive it; they deemed it unsafe for me to drive. Had a mechanic look at it, he said it was the booster on the brake and suggested I take it in to my service person @ Ford as he thought there was a recall on it. When I told my service person, he said no, so I’m now taking it back to my trusted mechanic.
The contact owns a 2010 Ford Edge. The contact stated while driving approximately 30 mph and depressing the brake pedal, the vehicle failed to stop until the brake pedal had reached the floorboard. The contact stated no warning light was illuminated. The vehicle was diagnosed at a local mechanic but was not repaired. The manufacturer was informed of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 164,000.
Brakes became incredibly soft. Could push brake pedal almost all the way to the floor with out slowing the vehicle. Had to leave roadway to avoid an accident. A hissing sound was heard when applying pressure to the brake pedal. This seems to be a know issue to Ford.
My brakes suddenly became hard to press, and my car became almost impossible to stop on the freeway, and there is a hissing noise coming from under the brake pedal. My car has less than 90,000 miles, and has had only one owner, and was always serviced at a licensed Ford dealership. There have been no aftermarket parts installed. In addition, my car has always been garaged, both at home and at work, and no one else has driven it. It appears that there is a faulty brake booster that should have been recalled and repaired for free by Ford. This is a very serious and potentially deadly defect.
I needed increased effort to engage the brakes, totally lost all brake power when driving on a highway. Started out spongy and then it was like engaging a brick. Had to veer off the highway and almost caused a major accident. Brake pedal is hissing and spongy.
Replaced brakes and pads and bled the brakes twice. When I push brake pedal it feels mushy and resistant and the vehicle won’t stop. A hissing noise is made also.
The contact owns a 2010 Ford Edge. The contact stated that the brake assist was failing due to the vehicle not braking properly. The contact stated that excessive brake pedal pressure was needed to stop the vehicle. The vehicle made an abnormal hissing sound when the brake was applied. There was no warning light illuminated. The contact referenced an unknown recall regarding the brake booster and stated that it was confirmed by the dealer that the Vin was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 104,000.
I bought my 2010 ford edge to upgrade my safety standards for my kids and just recently found the brakes failing me to the point of being unsafe to even drive as of now my family has been hardshipped by the brake booster recall I never knew was the reason for my safety being standstilled for mobility with this parked unsafe brake booster needing immediate recall serviced technicians liazoned through this complaint to get me and my family safely mobile again through this complaint process please send me a claim to get to my local ford dealership in cadillac michigan thank you for your time.
My 2010 edge is dealing with the engine light, a wrench, and traction control lights all coming on and off whenever it feels like (in park or in any driving condition). When these lights come on I pretty much lose the ability to break on my own, it resists and grinds when breaking with the lights on. The lights can come and go for days at a time or for only a few miles. Also, the vehicle hesitates on take off when these lights are on. Code reader doesn't really tell us anything useful. If codes are cleared it eventually will come back on and continue having the same issues. This seems to be a common problem by what I'm finding, ford should be responsible to fix this wiring/electrical issue. Another thing, the seatbelt light and alarm will not stop going off, even if you are in park for a while. I just bought this vehicle and I am far from impressed.
Brake booster failure. Ford customer satisfaction program 13n02. Ford state's that my VIN is not part of this problem, but this is exactly what is wrong. I should have been covered, and this vehicle is not safe to drive.
When you push down the brake pedal, the brakes do not engage. Two different mechanics, one at les schwab, and one at the ford dealer have confirmed that the brake booster part no. At4z2005 is defective. Many ford models and model years have been recalled for this same defective part. When asked, ford has refused to replace the defective part for my vehicle. Ford reference # cas 28787275
I was driving my 2010 edge in stop and go traffic. The cars in front of me stoped suddenly so I slammed on my brakes. My brake pedal went all the way to the floor without stopping my vehicle. ( all of this is happening in seconds traveling about two to three car lengths)I released my foot and the brake pedal returned to a normal position. I pressed the brakes again and the pedal traveled all the way to the floorboard again without stopping my vehicle. I released pressure again and this time the pedal shot back hitting my foot with such force that it caused a lisfranc dislocation and severe bone bruising to my right foot. (I lost my job and will be unable to work for at least six months, if I am able to regain full function due to this accident .)through the pain I depressed the brakes a third time and they went to the floor again, not stopping my vehicle and resulting in my vehicle crashing into the vehicle in front of me at a relatively slow speed. The airbags did not deploy.
I purchased the 2010 edge from my mother in 12/ 2018 when she purchased an escape. 1.5 years later, in mile 99,800, I had a problem with my brakes. I was coming to a stop at the end of the street onto a major road at the exit of my neighborhood. Going down a hill, I always go slowly to allow myself proper braking time, as it is a very steep hill onto a major and very busy road. I experienced a lack of brakes. I stood on them as hard as I could, and it barely slowed me down enough to prevent me from going into oncoming traffic. After I recovered my heart rate, I turned around and went home. I then brought the car to my local mechanic, he told me he was uncomfortable working on it, as he discovered an issue with this according to ford. I then brought it to a local ford dealership, as the ford dealership my dad purchased the car from and all the service was done at was, was on the highway, 40 minutes away. A dangerous commute due to the intermittent lack of brakes. The bulletin/extended warranty is 13n02 ' extended warranty coverage on brake booster. I had the brake booster assembly fixed by the dealership, who informed me that it had a 10-year 150,000-mile service bulletin, and it is not covered. First, the car is 10 years old. Second, it was less than 100k miles on it. Also, the mileage was low, due to the little my parents drove the car. The average mileage on the car currently is 10,000 a year. I believe the issue would have exposed itself within the warranty period if the car were driven with typical mileage (over 10,000 a year).I am asking you to reimburse me for the work done on my car for this issue, as I feel that it should have been covered under your extended warranty, if not as a safety issue that could have cost me my life or major medical issues as well as a loss of or major damage to my car. The total amount including tax was $841.43.
Power brake booster and check valve failure. Loss of brake use in vehicle while in motion on local road.
Will not stop
I was told that my brake pads only needed to be replaced and that they had done it, when I picked up my vehicle, the brakes were extremely hard and I could not stop my vehicle, I took my car back and they stated my master cylinder was bad, they noted it on my invoice, but did not discuss it with me and gave me my vehicle without notifying. When I took my car back for repair, they cracked my windshield and vomited in my vehicle
Noticed a week ago there was a hissing noise while pushing in on the brakes and the brakes were extremely hard to push in on to get the vehicle to come to a stop. Took to our local shop and was informed we needed a new brake booster and this vehicle was not safe to drive and costed us $860.42 to get repaired.
Tl* the contact owns a 2010 ford edge. While driving and depressing the brake pedal, the vehicle failed to stop. The contact was unaware of any warning indicators illuminated. The vehicle was later taken to fowler ford (3400 s sheridan rd, tulsa, ok 74145, (918) 346-6500), but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the federal safety agency. The failure mileage was approximately 66,000.
While driving my 2010 ford edge, when coming to a stop the pedal gets hard and vehicle to stop. And when it does go back to normal the brake pedal go to the floor giving of a hissing noise. Very dangerous.
Tl* the contact owns a 2010 ford edge. While the vehicle was idling at a stop sign, there was an abnormal hissing noise when depressing the brake pedal. In addition, the brake pedal had to be forcefully depressed to stop the vehicle. Also, when the vehicle was stopped for a period of time, it stalled without warning. The vehicle was able to restart. The vehicle was taken to don rich ford (221 e montgomery st, villa rica, ga 30180, (770) 459-5132) where it was diagnosed that the brake booster needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 126,215.
Brakes went out while driving. The pedal was hard to push n the feeling of tsking long to stop.
Extremely hard brake pedal when braking nearly causing accidents. Have been advised of 13n02 program through ford but am told my vehicle does not qualify for said service program. Exact symptoms I am experiencing are referenced in 13n02. Vehicle has 126000 miles.
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