Tl* the contact owns a 2010 ford edge. While driving 70 MPH, the vehicle made an abnormal noise when depressing the brake pedal. The contact stated that the brake pedal traveled to the floorboard before the vehicle was able to stop. There were no warning indicators illuminated. The vehicle was taken to the dealer (colonial ford, 120 federal rd #126, danbury, ct 06811, (203) 748-3503) where it was diagnosed that the brake booster failed. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in any recalls. The failure mileage was 88,400.
2010 Ford Edge brakes complaints
Page 5 of 7: complaints 101 to 130 of 179, newest first, as owners wrote them.
Cooling - we had repairs done in the air & coolant . Nothing works in this car. We went to ford grody to get a rental as their letter specified but there is a 130 on their waiting list for a rental car ( alternate transportation) we been waiting 3 years. Till now no parts is available yet
Brakes making irregular noise. Private mechanic ( used to work for ford) checked them and reports the brake booster is bad. Ford has a customer satisfaction program document 13n02 stating they have identified issues with the brake booster on certain edges prior to 2015. I have contacted ford with no luck. Please make sure you are tracking this issue as it seems more vehicles are involved than they want to admit.
Brake booster had a vacuum leak. My car was outside the existing VIN list for recalls and/or "customer satisfaction program". Vacuum leak and stiff pedal was most evident at low speeds (near idle and at high vacuum conditions) ford would not replace my booster. I replaced it myself and found that the oem booster had rusted, where the master cylinder seal (square cross-section o-ring) met, causing the leak and poor braking at low speeds. Master cylinder was in good condition, with no apparent leak - inside of booster was dry and clean. Replacing both the master cylinder and the booster has cured the problem. Problem was first noticed when parked - if my foot was on the brake, maintaining force, when I turned the ignition off, the vacuum immediately bled off of the brake booster, causing the pedal to rise and stiffen. Inspection of the booster prior to replacement did not give any evidence of an obvious problem (that is, no hissing or leaking sounds were present) the problem became more apparent over time (over the past 18 months) and got to the point where I felt that I did not have sufficient braking power to stop the vehicle at lower speeds - thus, my decision to replace the booster and master cylinder. In the last few weeks, the leak must have been getting worse, because the pedal was getting harder and harder to push down, with pedal effort increasing as the vehicle speed dropped (like approaching a stop sign) I am strong enough to push hard - but a small or frail person encountering this problem may not be able to stop in time.
Tl* the contact owns a 2010 ford edge. While driving 45 MPH and approaching a stop, the brake pedal was depressed and a humming, whistling sound was heard. The contact stated that it was difficult to stop the vehicle. The dealer (richmond ford west, 10751 w broad st, glen allen, va 23060, (804) 273-9700) stated that the brake pedal booster failed, but was not covered even though the parts were still covered under a ten year/150,000 mile warranty. The manufacturer was not made aware of the failure. The failure mileage was 94,685.
Tl* the contact owns a 2010 ford edge. The contact stated that the brakes failed to function correctly when the brake pedal was depressed. The vehicle was taken to an independent mechanic who stated that the brake booster needed to be replaced. The dealer (liccardi ford inc., 1615 us-22, watchung, nj 07069, (908) 561-7500) and the manufacturer indicated that the coverage for the extended warranty 13n02: (extended warranty coverage on brake booster) had expired. The vehicle was not repaired. The failure mileage was not available.
Tl* the contact owns a 2010 ford edge. While operating the vehicle, the ABS and traction control indicators suddenly illuminated and the vehicle stalled. The vehicle was not towed. The failure was not diagnosed or repaired. The local dealer (purvis ford lincoln, inc., 3660 jefferson davis hwy, fredericksburg, va 22408) was notified of the failure. The manufacturer was not notified. The VIN was not available. The failure mileage was 118,000.
Tl* the contact owns a 2010 ford edge. The contact stated that the brake booster failed. When the brake pedal was depressed, the brakes made hissing and whistling sounds. The vehicle was not taken to the dealer. The manufacturer stated that the vehicle was not included in the brake booster warranty repair program due to the manufactured date. The vehicle was not diagnosed or repaired. The failure mileage was 120,000.
Brake booster failure
Tl* the contact owns a 2010 ford edge. While operating the vehicle and depressing the brake pedal, the vehicle failed to stop. The dealer (anderson ford bullhead city, 2585 az-95 bullhead city, az 86442) replaced the brake booster. The manufacturer was contacted and did not assist. The failure mileage was 112,302. *tt
A letter regarding nobody has to seat on the front passenger because of the airbag but how long still- its been years? We went to private company for the aircondition to be replaced since kengrody ford maintenance has not done us good not only expensive but did not work after the maintenance. This car is not a great car although its already been service a lot of times. Thank you.
The traction control an ABS light comes on for no reason an will not go off an have been told this has been happing with these cars
Brake pedal is soft, sometimes goes all the way to the floor and makes a hissing sound. Some break function is lost. We had new brake pads and rotors, and the problem persists. Our mechanic tells us that it is the brake booster. Safety is now a great concern as it is now compromised. Occurs when the vehicle is in motion, regardless of location on city street, highway, or turning.
Brake booster. I have a 2010 edge that had a recall on the brake booster. The ford website listed the recall for 2010-2013 but for some reason my vehicle wasn't part of the recall and I need to know why especially when it states that fsa VIN list will not be activated for the service action. This was a very dangerous situation I was put in and I'm being told that the recall is not on my VIN. My brakes made a "hissing" sound when pressed and to get the car to stop I had to press very hard with both feet. And this didn't happen over time. Within a week my car went from braking normally to having to fight to stop my car.
Tl* the contact owns a 2010 ford edge. While driving approximately 25 MPH, the contact approached a stop sign and depressed the brake pedal. The contact stated that she had to apply excessive pressure to the brake pedal to stop the vehicle. There were no warning indicators illuminated. The vehicle was taken to team ford lincoln (5445 drexel rd, las vegas, nv 89130, (702) 395-5100) where it was diagnosed that the brake booster needed to be replaced. The vehicle was currently being repaired at the dealer. The manufacturer was not notified. The approximate failure mileage was 82,000.
Tl* the contact owns a 2010 ford edge. While driving 35 MPH, the contact had to depress the brake pedal to the floorboard to stop the vehicle. The vehicle was taken to an independent mechanic where the brake booster and master cylinder were replaced. The dealer was not contacted. The manufacturer was contacted and was unable to provide assistance. The VIN was unknown. The failure mileage was 62,500.
Tl* the contact owns a 2010 ford edge. While driving 30 MPH, the contact depressed the brake pedal and the pedal traveled all the way to the floorboard. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer was unable to provide assistance. The failure mileage was 62,500.
On 12/11/17 my brakes were making a air sound when I touched peddle. At 47,000 miles I assumed it was time to replace. On 12/15 I had brakes replaced, but when I got the car back it still had the air sound. The brakes work but sometimes the peddle goes all the way down and catches at last minute. Now I'm told ford edge has a problem with brake boosters and main cylinder. There hasn't been a recall yet, but I am sure people don't notify anyone about this problem. The garage just sent me on my way knowing the problem and also knowing the brakes could fail! I will be taking my vehicle to an authorized ford dealer to see what they can do. This is just to inform you of the serious problem which could cause accidents or even deaths.
Tl* the contact owns a 2010 ford edge. The contact stated that while driving down hill at 35 MPH and approaching a stop sign, the brakes vibrated and hesitated to stop the vehicle. The contact took the vehicle to an independent mechanic where the brakes were replaced. In addition, the mechanic advised the contact to take the vehicle to a dealer due to the brake booster failing. The vehicle was taken to an unknown local dealer and no further information was available. It was unknown if the manufacturer was contacted. The failure mileage was 121,658. *tt consumer stated she was about to stop at the stop sign but ended up driving past it. Updated 11/20/18
Brake vacuum booster. I was told by my mechanic that my brake vacuum booster is going bad. I called ford and it is not covered under the current recall. My vehicle was built at the oakville assembly plant on march 26, 2010, a little over a month before the recall date perimeters of may 3, 2010 through march 28, 2013. When applying the brakes, there is a whistling noise under the dashboard, the brakes get rock hard and then sink to the floor.
Brake pedal at times feels spongy and goes to the floor, other times it is as hard as a brick and very difficult to stop. Hissing sound is present and noticeable. Unbelievably dangerous and I can't believe this isn't a safety recall. I have come close to rear ending people due to this flaw. 1st noticed this while driving and coming to a stop. Had to really press hard to stop and it was unexpected and almost caused me to rear end the car in front of me.
Brake pedal is hard to depress when when coming to a stop
Brake booster has failed, and now engine won't idle properly and stalls due to vacuum leak from the bad brake booster. I had reported symptoms (hissing, occasional hard pedal, etc.) during service visits while my "bumper to bumper" warranty was still in effect, but was told it was "noise from the new brake pads" and it just needed the brake fluid topped off. Symptoms persisted, but then service bulletin 13n02 was announced, and because my car was manufactured 2 months before the dates covered in the service bulletin the dealership has still refused to cover the costs. So I now have a 2010 edge that is not only hard to stop, but also now stalls out when it does stop!
While driving on the florida turnpike, when I applied the brakes to slow the vehicle the pedal was hard, and I had to push the brake very hard to slow the vehicle, pines ford inform me it was the booster and that ford had extended coverage on that problem on 2010 edge but for some reason only known to ford our vehicle was not included, after researching I learned this is a common problem with this model, my question is why is there not a recall. Like always our government needs a body count before they act in the interest of the citizens of america.
I left the gym I was on a city street and when I pressing on the brake, my vehicle was still moving. Brake pedal was really hard to pressed down. I put a lot of force on the pedal just to slow down before I hit the vehicle in front of me. I put in my VIN number to to see if my ford edge was on the recall list for this incident but nothing showed up. Except for complaints from other ford edge drivers saying it did not get fix because of the VIN number. I just wondering why it is not. I'm a veteran who has ptsd from a car crash and just want the company to honor what they say. Thanks
My power booster for brakes failed. There was a bulletin for my make and model however ford claimed that because it was made at another plant it did not fit the criteria. It had the same issues as the vehicles made in the other plant, I fail to understand how they can cover it from one location and not another. The car only has 107k miles and is 7 years old. Their bulletin covered 150k miles or 10 years making me believe since we came under all of that it is a defect issue.
Tl* the contact owns a 2010 ford edge. While driving various speeds, the brakes malfunctioned. The contact stated that the brakes made a hissing noise when the issue began. On one occasion, the contact depressed the brake pedal and the pedal traveled to the floorboard. The contact stated that the brake failure was intermittent and gradually worsened. Gerald jones ford in augusta, georgia was made aware of the failure and stated that the VIN was not covered under the extended warranty brake booster bulletin number: 13n02 for 2010-2013 ford edge and lincoln mkx vehicles. The dealer did not determine the cause of the failure and the vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 136,000.
Tl* the contact owns a 2010 ford edge. While driving unknown speeds, the brake pedal was difficult to depress and failed to respond without warning. The contact called town & country ford (located at 5041 ford parkway bessemer, al 35022) where it was confirmed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency. The failure mileage was 80,983.
Tl* takata recall. The contact owns a 2010 ford edge. The contact heard an abnormal noise progressing from the brakes and the brake pedal was difficult to depress. The vehicle was taken to an independent mechanic for inspection and recommended that the vehicle be taken to a dealer to replace the brake booster. The dealer (ray pearman lincoln, 2501 bob wallace ave sw, huntsville, al 35805, (256) 536-7451) and the manufacturer indicated that the vehicle was excluded from a service campaign and refused to provide a solution other than the part being replaced. The contact was uncertain that if the part was replaced the failure would not recur. The vehicle was included in the federal safety agency campaign number: 16v384000 (air bags). The manufacturer provided no solution and was contacted to determine when the air bag recall repair would be provided. The approximate failure mileage was 122,000. Vin tool confirms parts not available.
The brakes on the edge had an audible hissing sound when compressed both when the vehicle was in park and in motion. If the brakes were pressed multiple times in short order (I.e. In rush hour traffic) the response of the system would be inconsistent as it was sometimes "squishy" and other very hard. This seemed to affect the responsiveness of the system. Upon taking it to a mechanic, it was revealed that the brake booster was failing and would continue to affect the braking performance until replaced. After a little research, ford recall 13n02 was issued for 2010 - 2013 edges for brake boost failure. Ford rejected my claim stating that this VIN number was good and not part of the issue despite the fact I had the same symptoms affecting the performance of the braking system and a professional mechanic diagnosed a failed booster as described in the recall. This issue seems to affect more than the vehicles named in the recall and it is a matter of safety when you cannot trust the performance and response of a vehicle especially on interstates with other vehicles traveling at high speed. The only fix is to replace the booster which will allow the brake system to function as designed.
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