The first time the problem occurred I was driving down a street and had slowed to make a left turn into a retail establishment. Just as I made the turn the vehicle shuddered slightly and immediately lost forward momentum - it was like the vehicle was in neutral - I had no acceleration. A wrench appeared on my driver's display. I was able to pull to a stop and I shut the vehicle off. After several minutes I attempted to start the vehicle. It took several seconds longer than normal for the vehicle to start but it did. The second occurrence happened in my work parking lot. I had backed my vehicle out of my parking place and just as I started to accelerate the vehicle shuddered slightly and I again lost any acceleration. I turned the vehicle off and restarted immediately. Again, it look slightly longer than normal for the vehicle to start. The third time I was driving 55 down a road when the vehicle suddenly lost momentum. Same deal with limping to the side of the road, praying this time that nothing was coming as the vehicle was only half off the road. It started with effort. In each occurrence the wrench appeared. This has all happened over a period of 13 days. I contacted a local ford dealership saturday and described the problem over the phone. The mechanic said he was very familiar with the problem - that it was the throttle body. I decided to do some online research and discovered complaint after complaint describing the same problem. I'm very disappointed in ford for not making this problem more of a priority. Does there need to be a loss of life before something is done? We will be driving several states away in just a few weeks and I have absolutely no confidence in my vehicle. I certainly don't want to be traveling 75 miles an hour on a freeway when my vehicle suddenly decides it doesn't want to cooperate. Very, very disappointing.
2011 Ford Edge fuel system complaints
Page 3 of 4: complaints 41 to 70 of 78, newest first, as owners wrote them.
While driving, car lost all power on highway, gas pedal unresponsive, pulled over, restarted car, ran as normal. Happened a couple of times before, some with engine warning, some without. Suspected throttle body. Contacted ford, was stated no recalls for the edge on this issue. Purchased a new throttle body and installed. No more problems.
After fueling the vehicle up, was heading home for the evening and traffic light turned green, went to go and the cars behind me became inpatient. The ford edge was rolling through the traffic light at less than @ 5 MPH. After clearing the traffic light intersection I was able to get the 2011 ford edge into a the nearest neighborhood. This was at night time with my three(3) year old grandson with me. Tow truck was dispatched and taken to the nearest dealership which happen to be the one the ford edge was purchased from on august 8, 2015. Vehicle was purchased for my daughter so that she could have a reliable mode of transportation for her and my grandson.work order # 98983 from "dick smith ford" dated january 5, 2015 at a cost of $95.00, and this is with me having an extended warranty. I notified ford motor corporation as to the "throttle body" being defective. I was informed via e-mail that (no recalls) have been issued for this problem on the 2011 ford edge. On january 6, 2015 when my daughter was on her way to work at fort jackson during the 7:00 am traffic again dead pedal with throttle body. I notified ford motor corporation again, via e-mail and telephone. I made it clear that I value the life of my daughter and grandson and if they should have a dead pedal while on the highway at greater speeds, what would happen if the vehicle behind them was not paying attention, then what. That's when corporation will find that it cost effective to pay out for a defect item on a vehicle instead of fixing as needed since it is a safety issue. Case number with ford motor corporation is # { [xxx]}. Vehicle is currently in my driveway with a new "throttle body" that I had ordered from a dealership in carolina, puerto-rico. Part number is as follows (at4z-9e926b) at my expense. At a cost of $125.00 .gds... Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Car suddenly lost speed and slowed to crawl while driving, issue is with the electronic throttle body.
Car almost shuts down, you can drive it at 1 MPH or restart & it works fine. Engine light does come on. Had it towed to dealership & they couldn't find anything wrong. We are both handicap, it's are only car & shuts off daily. Dealership can not do anything unless we bring it, take a mechanic with us & it happens while he is in the car!!
While driving through an intersection, vehicles stalled. "awd fail" light exhibited. Turned off ignition and restarted. Second event, same circumstances, again had to coast to side of intersection to restart. Same indications. Took to dealership and diagnosed as throttle body failure. Had to be replaced. Concerns: (1) safety (2) throttle body should not be failing with this few miles (3) ford forum indicates that this is a recurring issue with other ford edge vehicles. But there has been no recall or extended warranty.
This is the second time I have experienced a complete loss of acceleration. I brought my car to local ford dealer about a month ago and they installed a software update and said that should fix the problem but the problem occurred again today. Luckily both times I was in a place where I was able to pull off the road. These are the symptoms: 1. Sudden and complete loss of acceleration while traveling at speed 2. Wrench icon showed up on the dashboard display 3. Coasted to stop and applied brake (car began to shake) 4. Shifted to park and shut car off 4. Restarted car and everything back to normal. The problem is that ford states they cannot replicate it and once the car has been restarted the wrench icon and problem go away. They say that once the wrench icon goes away the computer doesn't store the error code and therefore will not show them the problem. They tell you to drive the car to the dealer while the wrench icon is still on the dashboard but that would be impossible unless it happened right next to the dealer.
The vehicle just looses power. This happens right in traffic with no warning. There was not a crash this time but it was very close. We had nowhere to get off the road. This is the third time this has happen in the last two days. It appears other people have had this problem and it is the throttle body. You can shut the car off and restart and it is fine again. Dealer says there isn't a code so they can't say what the problem is. Someone is going to get hurt and I understand ford has recalled other models in the same year for throttle body problems.
My vehicle all of a sudden slowed down to a coast and would not accelerate. A yellow icon appeared and informed me that I needed to take the vehicle in to the dealer asap, there is a malfunction in the vehicle's awd system. I was able to pull over to the side of the road and turn of the car. The car then started and I was able to get home. When I brought the car over to the dealership I got hit with a $1,000 bill, for the part (throttle box controller) $475, labor $120, re programming the computer $130, fuel injector cleaning $159 and oil change $75. My car is almost three years old and I take good care of it. It is not acceptable that an electrical component's part and labor replacement cost is $1000 in less than three years.
I was driving 25 miles per hour on a major roadway and for no reason the car lost acceleration. The engine began to shake and gasp. After I lost power to the engine I could only drive one mile an hour to try to get off the road in heavy traffic. I did not get in an accident but it could have easily happened. A yellow warning wrench icon appeared. I turned off the car. I restarted the car and the problem resolved. I took it to a repair shop and they cleaned the throttle body because no error codes were found and it was dirty. It happened again one week later when I was traveling 50 miles per hour. I tried to drive to a dealership to keep the wrench icon on but the car stalled. I restarted and the problem resolved but I continued to a ford dealership. Once again there was no code. I have researched this on the internet and it is happening to others as well. This is very dangerous and I am lucky it did not cause an accident. This should be recalled and repaired by ford.
I had just purchased my 2011 ford edge sel driving it for the first time after driving it home. I was driving on a two lane hwy when I lost power, a warning came up on the dash awd off with the little tool beside it. I had to coast off to the side of the road and thankfully there was a place to pull over. I waited a few minutes then restarted the car and it drove fine until 1 week later while I was driving on the interstate it did the exact same thing, the car shut down again. I did make it to the side of the road this time it did not want to start so I waited alittle longer and tried again and it did start back up. I pulled out and less than 1/2 mile down the road it shut down again. I managed to get it to the side of the road turned everything off restarted it again. All of this happened at night with just me and my son, we were scared to death . I did make it home that night. I called the dealership where I purchased the car and was told that they couldn't see me until 1 week and 2 days later. I took it to the dealerships service dept today and was told that they can't help me with my car since it is a ford and they are a chevy dealer and I need to take it to their ford dealership. I should have been told this before I drove an unsafe car 45 minuted down the road. After complaining to the salesman who sold me the car , they are going to take it to the ford service dept for me (its 3hrs from my house) but that is not until next week. I am stuck with an unsafe car to drive that I just purchased and haven't even made the first payment .
Accelerator became unresponsive in heavy traffic at speed creating a very dangerous situation. The engine was running but you were unable to accelerate, had to maneuver out of traffic on to the shoulder of the road and wait in high volume traffic to be towed.
Was driving in busy residential area and the car started to shudder and eventually lost all power to the engine and the dashboard displayed a wrench symbol. It seemed like it was going to stall. I was able to get to the side of the road. I then turned the engine off and upon restarting was able to drive the short distance to the dealer. The dealer performed a PCM reprogram. Per the diagnostic notes, after getting a code of p260f they reprogrammed the car to the latest calibration, test drove it (approx 9 miles) and no sign of the problem. I picked the car up on friday, sept 5. Today, sept 7, 2014, just 2 days after "fixing" the problem, the exact same thing happened. Similar speed, car started to shake and unresponsive to accelerator. Fortunately, I was at nearly the same location so I was able to get to the side of the road without incident. After researching the issue, this appears to a pretty common problem in the ford edge owner community. However, if this issue were to happen while driving on a freeway, the outcome might be very different. Hoping someone can help with this issue. I no longer feel safe driving this car.
I was driving down a busy city street with my daughter when my car started to lose power and proceeded to stall in the middle of the road. A warning light (the wrench) popped up while this happened. I was luckily in the right hand lane and was able to steer the vehicle off of the road into a private drive. The vehicle then completely lost power. I was able to start the vehicle and tried to drive down the private road when the vehicle again started to lose power and stall. I then called aaa and had a tow truck pick up my vehicle and tow it to a local ford dealership. I was told the next day by the dealership that is was a faulty throttle body and that the part just happened to not be covered under my extended warranty. Why is a part that can cause a car to stall out while driving not covered under an extended warranty that the ford dealerships are selling to their customers? Furthermore, after seeing so many posts about this particular part on this website as well as numerous others why is there not a recall on these faulty throttle bodies? This a lot like what chevy did with their ignition switches (which we happen to own a cobalt and are going through that mess right now) allowing faulty parts to be placed into these vehicles which can cause the potential for serious accidents. I just thank god that we were not on a major highway in the middle of rush hour traffic. Something needs to be done about these parts and ford needs to look into the "extended warranties" that they are allowing their dealerships to sell. I am furious with my dealership right now and have a call into the east coast regional office regarding this situation.
As I was driving out of my neighborhood, I pressed the accelerator, felt a jerk, and then no response from the accelerator. The car was just in idle, with nothing I could do. The "wrench" light (check engine) came on. Luckily, I could easily pull over, since I had no control over my speed, except for braking. I shut the vehicle off, and turned it back on, and it seemed to be fine. 5 minutes later, driving on a four lane road, the accelerator went unresponsive again. I was able to pull onto a side street with my existing momentum (there was no shoulder or space on the main road). I contacted my dealership and made an appointment for the next day. The next morning, the same thing occurred while driving my daughter to school (I was able to pull off the road), and again, about 50 feet from the ford dealership. After evaluation, they said that the throttle body needed to be replaced. The part would take 2-3 days to order. They did not offer me a rental to use instead of my unsafe vehicle, but after I pushed, I was able to obtain a rental vehicle. I was not about to spend 5 days driving a vehicle I could not trust to be responsive when I needed it. Numerous other ford vehicles have had issues with the electronic throttle body, resulting in an extension of the warranty for this part. After doing more research, I believe ford needs to add the edge to this list: http://www.fordproblems.com/problems/electronic-throttle-body.shtml.
This is my 2nd complaint about this same defect as it has occurred 2 additional times (3 total incidents). The 1st incident occurred on 4/11. The 2nd incident occurred on 6/2 when my wife was turning right from an intersection. At approximately 20mph she lost the ability to accelerate and had to quickly change lanes and coast to the side of the road while avoiding traffic. She put the car in park and turned the vehicle off. Once she turned the car back on, the car operated normally. The 3rd incident occurred on 6/3. My wife accelerated from a red light into an intersection and lost the ability to accelerate. She was stuck in the middle of a busy intersection with cars swerving around her. She again stopped her car from coasting, put it in park, and turned the car off. She restarted the car and it operated normally. I deemed her car too dangerous to drive and would not allow her to drive until repaired. I searched the internet and found the ford escape, fusion, mariner, and milan had the exact same problem the edges are having. Those owners received an extended warranty for a defective throttle body. Reference customer service program (csp) 13n03 and the federal safety agency action # pe13003. I took her car to the dealership and they could not find any error codes nor repeat the problem. He said he could not repair anything without this information. I mentioned csp 13n03 and he said he was aware of it but it didn't apply to the edge. Since the problems were exactly the same, I asked if replacing the throttle body would fix the problem. He hesitated but after some prodding he said it would most likely fix the problem but he couldn't officially say so. I had them replace the throttle body on 6/6 ($698.06) and my wife has had zero problems as of 8/13, further proving it's the same defect. I hope ford steps up as they did with the other ford models and corrects this dangerous safety hazard.
The vehicle shut down on the highway. It appeared that the vehicle had no fuel. The yellow wrench came on, and the vehicle died, as it came to a stop. After a few minutes, started as if nothing had happened. It has done it a few other times, today. I checked to see if there were any codes and on the first few times, there were not (autozone), but the last time it threw p2111.
While driving at highway speeds on an interstate, there was a sudden loss of accelerator power. I was able to maneuver the vehicle to the side of the road, park, shut the engine off, and restart with seemingly no repeatable affect. Dealer not able to reproduce the problem but says that it's probably the throttle body. This loss of power and required shoulder maneuver could have caused a significant crash due to surrounding traffic.
The power steering does not work properly at low speeds. This is identfied in ford's tsb 10-21-1 steering the vehicle is very difficult. I'm concerned that the ability to properly control the vehicle at low or high speeds may become a problem. This is a major safety concern. By issuing a tsb, I believe ford is acknowledging that there is a potential safety problem with the power steering system - a major component of vehicle safety. The advancetrac (stability/anti-rollover system) appears to have failed indicated by the warning lights on the dash. Intermittently, the warning light turns on and then off while driving or parked with engine idling. Based on numerous occasions, I believe there is a fault in the stability system. Ford technicians cannot replicate the problem. Many other owners appear to be having the same issue with the ford edge and f-150 trucks among other ford vehicles. The fuel system displays a warning that the fuel inlet requires checking due to a vapor leak. Ford replaced a traditional fuel cap assembly with a capless system which appears to not seal fully or allows debris to keep the system from remaining fully sealed. There appears to be many other owners who experience this same warning light with a malfunction indicator light illuminated that cannot be turned off. If fuel vapor is leaking, there is risk of vehicle fire or explosion.
2011 edge, 3.5 years old, with 41,000 miles. Car suddenly lost power to move forward, but car was still running, wrench appeared on screen, was able to coast and pull over. Turned engine off, restarted vehicle successfully. Problem repeated itself the next day, twice, was able to (fortunately) coast to a safe area and turn the car off. Car was restarted, engine light appeared after the third incident. Car was taken to dealership. Code p2111. Throttle body was replaced ($636), updated software - powertrain?? ($95), and performed a "highly recommended" fuel cleaning ($108). Total cost, with miscellaneous charges for environmental waste and tax, was $884. I have owned numerous vehicles, most from ford, most older than 3.5 years old and having more than 41,000 miles, never had a problem like this before - very disappointing! High level of concern during incidents that the car would create a traffic problem. Fortunately it did not and was able to avoid high traffic and high speeds, and was able to get the vehicle to a dealership.
While on an interstate highway going 65 MPH. The car went limp-no power. Wrench symbol and awd lights come on. After nearly getting rear ended trying to get to the berm, shut car off restarted it and it ran fine. Took car to dealer where they diagnosed it as a computer issue. On 7-12-14 while on interstate going 70 MPH., exact same thing happened. On 7-13-14, 7-16-14, 7-20-14 and 7-21-14 at speeds between 25 and 35 MPH. This happened a total of 8 separate times. Took car to ford dealer where they diagnosed it as replace throttle body and reprogram computer for total cost of $788.00. Someone is going to die on a highway or making a left hand turn at an intersection if this problem is not properly addressed.
Driving 45 MPH and vehicle lost power, the wrench dash warning light came on, pulled over shut it off and it was rough to start but it did, and ran ok. A week later did it again going about 25 MPH. As others have mentioned scanner shows no codes. Fortunately for us the issues have happened on low volume roadways, not high speed, high traffic like some unlucky folks. Local dealer called ford and it is not covered under the power train, we have 35k miles but 45 months. Hopefully ford will stand up and do a recall without waiting for the deaths to multiply like gm!
Driving on the road and making a right turn, the vehicle lost accelerator response. Had to coast of the road in a very busy intersection. The check engine light and the wrench light on dash lit up. Turned the car off and on 3 times and then I could drive like nothing happened and the dash lights went off. It happened again a week later on the highway at 65 MPH. I was on th eleft lane and there was no shoulder so I had to coast thru threee lanes to the right shoulder. Again, turned car on of several times until regained accelerator response. When I reached my destination I located an obdii scanner andd the p2111 code came up. This is the same issue as the ford escape that was issued an extended warranty. Investigating thru the internet there are many complaints of the same issue on the ford edge. Why is it ford not acknowledging the issue and do the same as for the escape vehicles?
While accelerating from a red light, my 2011 ford edge became unresponsive and would not accelerate, as if going limp. Car then rode rough and sputtered as we pulled over on the side of the road. After turning off the engine I restarted the car and all was fine. I had it towed to the dealership who diagnosed the problem as a faulty throttle body.
While driving down the freeway in the left lane at 70 MPH during rush hour traffic my ford edge went limp and no longer had acceleration. I had to safely maneuver myself off the freeway while the vehicle was decreasing in speed, shut the car off and sit for a minute before restarting the car and safely getting myself back on the freeway and on my way. This has happened numerous times while driving this vehicle. After doing research on the internet, I found multiple (hundreds) complaints from other edge and other ford model owners experiencing the same issue. I took my edge to the ford dealer where they confirmed the throttle body needed to be replaced. I contacted ford customer care to see if this would be covered under my power train warranty, it was not. I paid out of pocket to have this issue fixed. Ford has since extended the warranty on the throttle body for escapes and fusions due to those models experiencing the same symptoms, but have yet to include the edge. Ford has now sent escape and fusion owners another letter regarding the issue eluding that more work is needed. Again, the edge has yet to be included in any of this. I would like ford to be held responsible for this, especially since they have already acknowledged other ford models have the same issue.
I was coming home from a soccer game and just lost power I pushed on the gas pedal nothing happened. Car loses power. Ford house had to replaced throttle body and recal PCM and allok. They explained it to me air was in it so it messed computer signal up. I don't know why I would have to pay to fix this issue. Ford needs to fix. 2011 ford edge has issues..updated 08/11/14 *bf
While driving the subject vehicle,on a major highway,at 25mph,it suddenly and completely lost power. The vehcle coasted to a stop along side the road. A tow truck was called to tow it to a ford dealer to be repaired.
Re: 2011 ford edge limited: on way to dealer for requested service/repair re: sudden and unexpected engine loss of power (stall - 3 episodes within 2 weeks) while underway the vehicle stalled 3 additional times. At time of stall (loss of engine power) the engine remained running; check engine light was on; "wrench" showed on dash instruments; all electrical power remained on and operating. Necessary to put hazard lights on, glide to stop off road, place transmission lever in neutral then in park and turn engine off. On restart, check engine light was on. I called advantage ford dealership from road; they said ok to proceed to dealership. These incidents occurred in heavy traffic on us-1. No warning from car re: engine rumbling or other before stall. Felt in danger but able to navigate safely. Internet search prior to dealer visit indicated "throttle body" problem with ford escape primarily. Only 1-3 complaints re: ford edge.
While traveling at approximately 30 miles per hour, the car suddenly stalled, although it would move at a very slow speed at a rough idle, maybe 1 mile per hour, no matter how hard the accelerator was depressed. Simultaneously, a yellow wrench warning light appeared. I pulled into a parking lot and let the engine run, it remained running rough at a very slow speed. I continued for about a minute, then shut the engine off. After restart, the car ran normally with no warning indicators. I took the car to a ford dealer where they could not reproduce the problem, and was told that because I shut the car off, any error codes were cleared. They could also not perform a repair if they did not know the cause, although they said it is probably the throttle body. Without error codes, there was nothing they could do. This is a safety problem, I was fortunate to not be on the highway going 60 miles per hour.
When driving wrench symbol comes on dash . Car losses power .when press on gas car does not move . Rpm gauge goes crazy (up and down ).have to pull over .shut car off .restart engine. Drive car until it losses power again without warning. Very dangerous. Someone is going to die this problem needs to be look at .it is going to happen in an intersection ,on a turn , on railroad tracks .only the car knows when it is going to lose power.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2011 Ford Edge?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history