Tl* the contact owns a 2011 ford edge. While driving at various speeds, the interior lights illuminated continuously and the door ajar warning indicator illuminated although the doors were not open. The contact stated that the interior lights remained illuminated over night. As a result, the battery died. While operating the vehicle, the doors failed to lock. The vehicle was taken to a dealer. The technician diagnosed that the front and rear driver side door latches failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.
2011 Ford Edge locks complaints
Page 3 of 4: complaints 41 to 70 of 83, newest first, as owners wrote them.
Tl* the contact owns a 2011 ford edge. While in park, the contact closed the front driver side door; however, the door failed to automatically lock and the interior dome light remained illuminated. The door ajar warning light also illuminated. The failure recurred on number of occasions. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was 50,000. Updated 09/18/15
Tl* the contact owns a 2011 ford edge. The contact stated that the driver side door would not latch from the inside. The vehicle was not diagnosed or repaired. The failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 42,795. Updated 09/14/15
Door ajar light stays on. This causes all dome lights to stay on, at night impairs vision when backing up. Makes driving very unsafe for first few yards, dome and map lights then go off. This is very unsafe and I have had one latch replaced. Now another is doing it. Ford dealer refused to fix it again, will cost about $300.00 each time. I feel ford has know of this problem for some time and should fix all doors on models affected, or find solution to having lights stay on instead of just the warning light. I'm going to tape over my map lights until trade in, and will not buy another ford product if they don't provide a safe solution at their cost. ...updated 07/30/15 *bf updated 9/23/15
Tl* the contact owns a 2011 ford edge. The contact stated that the front driver side door open warning light illuminated. In addition, the contact stated that the all four doors failed to lock when the vehicle was operated. The vehicle was taken to a dealer, where it was diagnosed that the front driver side door sensor needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 40,000.
Tl* the contact owns a 2011 ford edge. The contact stated that the door latch assembly malfunctioned without warning. The contact stated that the failure prevented the doors from locking and unlocking. The vehicle was taken to a dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 22,000.
Tl* the contact owns a 2011 ford edge. The contact stated that the door latch assembly failed. The failure caused the door ajar light to illuminate and prevented the doors from locking. When the contact attempted to force close the locks, they popped back up. The manufacturer stated that the failure was located within the front driver side door on the master switch. The manufacturer further stated that the door latch assembly was not under warranty. The failure mileage was 40,000.
Tl* the contact owns a 2011 ford edge. The contact stated that the door ajar warning light and dome light illuminated continuously. The contact mentioned that the doors failed to lock while the vehicle was in motion. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Tl* the contact owns a 2011 ford edge. While driving at various speeds, the front driver side door open warning light illuminated. As a result, the contact discovered that the front driver side door failed to latch. The vehicle was taken to a dealer where it was diagnosed that the latch needed to be replaced. The vehicle was repaired, but the failure recurred. In addition, when the vehicle was taken in for inspection, the technician discovered that the brake booster needed to be replaced. The vehicle was repaired. The contact also stated that after the vehicle was repaired, while driving at an unknown speed, the brake pedal became difficult to engage without warning. The vehicle was taken to a dealer where it was diagnosed that the brake booster needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failures. The failure mileage was 5,000.
Tl* the contact owns a 2011 ford edge. The contact stated that the door ajar indicator remained illuminated after the doors were closed. As a result, the interior lighting remained illuminated and the automatic locks malfunctioned while driving. The vehicle was taken to the dealer but no diagnostic testing was performed. No repairs were made to the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 55,299.
Faulty door latch, causes the door open warning light to stay on. Had to have the latch replaced two years in a row.
Tl* the contact owns a 2011 ford edge. The contact stated that the door ajar light continued to illuminate after the door was securely closed. The vehicle was taken to the dealer. The technician diagnosed an unknown sensor in the door failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 24,000. Updated 4/16/15*cn the consumer stated the door ajar light illuminated on the dash and would not go out, the interior overhead light also stayed on and the doors would not lock while driving. Updated 04/21/15
The drivers side door locking latch indicates the door is still open when in fact the door the closed. The dome lights will not shut off, all doors will not automatically lock when put into drive. The door has to repeatedly slammed for the sensor to realize it's closed.
Tl* the contact owns a 2011 ford edge. The contact stated that the doors failed to lock while driving at various speeds. In addition, the door ajar warning light remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 38,000.
The drivers side front door latch sensor is faulty, thus the door ajar light stays illuminated. As a result, doors won't lock and cab lights stay on. This is a safety concern because children in the back can open the door freely. Ford has identified the problem with a tsb 14-0083 although will not recalled. Ford serviced the vehicle and replaced the latch in 2013. Problem has returned and lafayette ford won't replace again.
Tl* the contact owns a 2011 ford edge. The contact stated that while driving at approximately 30 MPH, the door latch indicator fractured, the dome lights would not shut off, and the doors would not unlock. The failure recurred on multiple occasions. The vehicle was not repaired or diagnosed. The manufacturer was not notified. The VIN was invalid. The approximate failure mileage was 65,000.
Tl* the contact owns a 2011 ford edge. The contact stated that after attempting to close the front drivers side door, the door ajar warning light illuminated and the interior lights remained illuminated. The failure occurred on numerous occasions. The vehicle was taken to the dealer, who diagnosed that the door latch failed. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 45,000. The VIN was not available.
Tl* the contact owns a 2011 ford edge. The contact stated that the door ajar indicator remained illuminated and the automatic door lock system failed to function properly. Also, the contact mentioned that the failure caused the dome light to stay illuminated while the vehicle was in motion. The failure occurred daily. The vehicle was taken to a dealer. The technician was unable to diagnose or repair the vehicle. The manufacturer was notified of the issue. The failure mileage was 29,513.
The door latch sensor malfunctions causing the instrument panel to announce that the door is ajar even though all four doors are shut correctly. If you cannot make the message go away by reopening and shutting the door, then the doors will not lock once the vehicle is in motion and the dome lights will remain illuminated. Also, the biggest danger is that the latch can malfunction while driving causing the doors locks to unlock while driving at high rates of speed. This is concerning given that my daughter rides in the back seat. This has caused battery to be drained.
The drivers door is closed but the switch indicates open so the doors do not lock; the dome lights stayed on when driving after dark and made it difficult to see. Also, the dome lights stayed on and ran the battery down overnight.
Tl* the contact owns a 2011 ford edge. The contact stated that the door ajar warning indicator illuminated when all the doors were closed. The interior lighting illuminated and caused the vehicle's battery to lose power. The failure occurred on multiple occasions. The dealer stated that the electronic sensor on the door latch needed to be replaced. The vehicle was not repaired and the manufacturer was notified of the failure. The approximate failure mileage was 50,000.
At first, about a week or so ago, door lock sensor indicated right front door not closed. Warning appeared on dash. Automatic locking at 10 MPH ok happened for a while, but within past few days, auto lock does not happen. In fact, if door locked manually after starting, all doors automatically unlock within seconds--whether vehicle parked or in motion (with ignition on). In short, locking doors is not possible and all doors are unlocked while driving. Locking doors is only possible when vehicle is parked and motor is off.
Driver door latch reports door ajar when door is closed. This prevents doors from being locked while moving. This causes dome lights to stay on after parked and inability to use touch lock features.
Door ajar light stays on when doors are closed. Doors wont lock while driving. Hazard when children are in the vehicle. Slamming door 10 times wont help. Have to manually lock door when exiting car. Alarm wont work if door wont lock.
The drivers door ajar warning light remained illuminated. The doors are unable to lock. Sometimes the light will go off while driving and the doors will lock, but sometimes it will come back on and the doors will unlock again.
Tl* the contact owns a 2011 ford edge. The contact stated that the driver's door ajar warning light remained illuminated. The contact mentioned that occasionally the drivers door was able to be locked however the door unlocked independently when the vehicle was in motion. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 47,000 and the approximate current mileage was 65,000.
The door latch switch is faulty and the door ajar light will not go out on the instrument panel. Apparently ford refuses to recall the product. I believe this could lead to a dangerous situation if the door is really ajar and the door could open, drain the battery and when the door switch is malfunctioning, it states that the door is ajar and the doors will not lock.
Vehicle does not recognize that the driver side door is closed. The door ajar light stays on, causing the interior light to stay on, and preventing the doors from locking while traveling. The dealership service department stated this is a common problem that requires the latch be replaced.
It seems the door latch is defective as many edge owners have had this issue. The "door ajar" light comes on & you have to open & close the door to resolve it. After several occurences, it does not go off by simply opening & closing the door.
Driver door ajar warning light remains on when door is securely closed. Overhead dome light remains on and doors will not lock while car is in motion. Safety hazard with inability to have doors locked while car is in motion. Excessive wear on the car battery (recently replaced) with overhead dome lights remaining illuminated for 3 minutes after car is in motion and 10 minutes after while car is turned off. While the issue of the door ajar alarm continues to be on and door latch is defective the car alarm randomly goes off without door manipulation. Car alarm has gone off up to 3 times in a day and occurs 4-5 days per week causing disruption in the neighborhood. Many complaints have been posted online regarding this issue of a defective door latch that warrants a recall on ford's behalf due to potential safety concerns. Children could open the door of the backseat while the car is in motion due to the inability to lock the doors.
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