Our family was driving on a heavily traveled bridge at 40mph and the vehicle immediately lost all power and idled roughly, forcing us to travel on the bridge at just a few miles an hour with our four-way flashers on until we reached the side of the road. A wrench appeared on the computer screen with the message awd off. My husband turned the vehicle off and then back on and it ran fine until we drove it again and same thing happened. We are fearful for our safety and beg ford to recall. I visited several websites and saw way too many consumers with this same serious safety issue. We are going to get it evaluated by a mechanic tomorrow and pray that we are able to safely drive it to the garage.
2011 Ford Edge transmission complaints
Page 4 of 7: complaints 71 to 100 of 172, newest first, as owners wrote them.
On april 11, 2015, the throttle body assembly on the engine of my 2011 ford edge failed while in heavy traffic at highway speed on a 6-lane highway. I was traveling in the inside lane when the failure occurred. There was no power to the engine, and I coasted quickly across 2 lanes to a right turn lane. Fortunately, everyone reacted positively to my emergency flashers as I decelerated. On monday, april 13, the local ford dealership repaired the car. After returning home, I checked the internet for information on this failure mode and was surprised to read that ford had a couple years earlier settled a the federal safety agency complaint for several ford models that exhibited the problem my car experienced. The ford edge was not part of the settlement. Further research revealed other ford edges with the same problem as mine. Apparently, ford won a partial settlement on the throttle body issue. The failure mode is as dangerous as the general motors ignition switch failure. Both the gm and ford failure modes result in the same manner ' complete loss of power and a hope to make it safely to stop. Recognizing that others are having problems similar to me, shouldn't the federal safety agency reexamine this ford problem. In my case I'm just thankful my wife wasn't driving the car. She was with me when the failure occurred and claimed she would not have known how to react. Do you really want to wait until we have as many deaths as gm experienced with their ignition switch failure before acting?
I was driving vehicle up a slight grade at 30mph. Engine power suddenly dropped to an idle RPM. It felt like it was running on 1 cylinder and very rough. I was able to "creep" the car to the side of road. Pressing on the accelerator in neutral or drive had no effect. A "wrench" warning icon appeared on the indicator panel. Shutting off and restarting the car allowed us to drive home. This occurred two times within 2 miles. The car will be taken to the dealer today for repairs. This same scenario (less than 270 miles prior) occurred as my wife accelerated away from our home 3 weeks prior. The owners manual indicated it was an awd issue. My car does not have that feature.the car was taken to the dealer who indicated it was a transmission problem covered by a service bulletin and reprogrammed the transmission computer. Prior to these engine incidents the car had acted odd when shifting, as though it popped in and out of gear. This is a safety concern and so far we have been lucky because it happened each time in low traffic conditions.
I was driving and all of a sudden the vehicle started idling high and sputtering. Then the check engine light came on. The engine just shut off. Luckily there was no one behind me. I could have been rear-ended. This is third time this has happened. The first time it happened I took it to ford and they said there was no code to tell them what was wrong with it. They replace the throttle body sensor and check engine light was gone, but a few hours later it came back on and it stalled on me again. I wasted a couple of hundred dollars to end up right back where I was before with a very unsafe vehicle. If I could afford to get another vehicle, I would. I am afraid to drive this vehicle. Something has to be done before someone is injured or killed.
Leak from power transfer unit 11/16/2012 #2 ptu still leaking and found metal shavings #3 1/5/2015 transmission slipping needed a new separator plate and new intake gasket and brake booster repair.
Coming out of an underground parking garage and the vehicle suddenly stopped and I received an orange wrench error message stating awd off. The vehicle would not engage in a drivable gear. I had to drift to a spot where I could be out of the line of traffic, at which time I stopped the vehicle/brakedp; shifted into park, and turned off the ignition. Upon re-starting the vehicle, it appeared to resolve. Upon doing research, I recently took the vehicle to the ford service dept and they reset the transmission computer as I had been experiencing slips or rough starts when driving/accelerating over the last 2-3 months. The incident described above occurred approximately 2.5 weeks after that service visit.
I was driving my 2011 ford edge down a busy high traffic area going 45 MPH and my car started shaking the tool light came on the dashboard and it just stopped in the middle of the road, someone almost rear ended me people were honking, I still had all power but my acceleration just stopped, pulled over to the side with the emergency flashes on turned the car off and sat for a minute I restarted it and drove it home, it did the exact same thing two days later. I called my extended warranty company and proceeded to take it to the dealership. I told them after doing research I thought it was the throttle body. They checked it out and said it was a bad mass sensor, fixed it and said I was good to go. I picked up the car and two days later it did the same thing, car shook, tool light came on, then I lost acceleration, coasted into a parking lot, happened 2 more times again. I took it back to the dealership they said no codes were coming up so they couldn't fix anything. I said well obviously something is wrong, I suggested the throttle body they said no codes came up, nothing they can do, again I said something is wrong its not safe to drive! He said unless the code comes up ford will not let them replace anything. I asked him what the solution is he had nothing. He said unless it happens while they test drove it there is nothing they can do. So im stuck with a faulty car with no solutions.
During driving my 2011 ford edge the engine stalled without warning. The stall occurred at an approximate driving speed of 30 MPH in the middle of the roadway. A light depicting a wrench shown on the instrument cluster display along with a message to consult manual. At the time this happened, I turned off the car and restarted it to see if I could get it going again before I got hit by a car. The car did start and then drove normally. I looked in the manual and found the wrench icon to indicate a powertrain defect. Since this was a driving hazard, I had it towed to the dealer. The onboard computer was accessed and the code c-p2111 was diagnosed. I was told that this was a defective throttle body and that it would be replaced. A new part was installed and I have driven the car approximately 250 miles and it so far has not repeated the same stalling. It does not, however, maintain consistent rpms while idling. A couple of times they dipped down low enough that I thought the car was going to die at a traffic light. I took it back to the dealer and they said they could find nothing wrong. I disagree--I didn't have this problem prior to the installation of the throttle body. I am making this complaint because this issue is a severe problem that could cause someone to lose their life if the car stalled on the freeway. When it stalls, the car doesn't slowly coast along, it abruptly stops. This may be the same part that is in other ford vehicles for which a recall has been made, but so far there has been no bulletin on the ford edge for the throttle body defect.
While driving on the highway at 70 MPH, the car suddenly jerked and quickly lost speed, and the wrench light came on. I attempted to press the gas pedal, however nothing reacted, the car wouldn't accelerate. After turning on the hazard lights, I was able to creep to the shoulder and on then onto the off-ramp where I restarted the car. Initially everything worked; I was able to accelerate, but shortly after the jerking/loss of speed happened again. After calling my husband to meet me where I was stranded, I called my insurance company to active roadside assistance. Our car was towed to a local ford shop where they told us that our electronic fuel throttle failed and had to been replaced at just about $900 (plus the tow).
Throttle body keeps faulting out and loosing power to the vehicle acceleration. Causing me a lot of trouble and I am a single father trying to raise for kids. I am very upset with ford right now!!
Tl* the contact owns a 2011 ford edge. The contact stated that while driving approximately 45 MPH, the wrench warning light and the awd off warning mesasge illuminated as the vehicle decelerated independently. The contact mentioned that shortly after the vehicle stalled. After restarting the engine the vehicle operated as normal. The contact indicated that the failure had occurred on multiple occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 37,000. Pam updated 12/30/14*lj the consumer stated since reporting the failure the vehicle was repaired. It was found that the throttle body was the cause of the failure. Updated 9/25/15
While driving in poway at 45 MPH with only less than a one minute warning of an orange color wrench light showing up. My ford edge lost all power 100% including brakes, accelerator you name it the power was lost. So I then took it to the dealership on 10/7/2014 after they had it for 2 full days. They said we cannot determine what it was the service man even stated that they attached it to diagnostic computer and were unable to determine what was wrong. Then gave me paperwork and told me if it happens again to bring it back and sure enough it did on 10/15/14 while I was on the 52 freeway the same thing. Please help me and my family have ford address this problem this car is unsafe for my family as well as others on the road there is no telling when all power is going to be last 100%.
While driving through an intersection, vehicles stalled. "awd fail" light exhibited. Turned off ignition and restarted. Second event, same circumstances, again had to coast to side of intersection to restart. Same indications. Took to dealership and diagnosed as throttle body failure. Had to be replaced. Concerns: (1) safety (2) throttle body should not be failing with this few miles (3) ford forum indicates that this is a recurring issue with other ford edge vehicles. But there has been no recall or extended warranty.
I was driving my vehicle up a slight grade at 40mph approximately 5pm on a thursday. All of a sudden, the power to the engine abruptly came to a significant drop in speed. All the way down to 1mph. I pressed on the accelerator, and the engine had no response. The car kept moving forward, but only the max speed of 1mph. The engine was running/sounding rough and was slightly shaky. My vehicle appeared to be running normally all day and there were no prior warnings indicating the car needed to be taken to the dealer. As soon as the vehicle abruptly lost all that power, the little yellow wrench symbol (indicating powertrain/awd issues) appeared and the words no awd. I have never experienced this before. This is a huge safety concern and I was extremely lucky (as well as my two passengers) that this did not occur on a major highway or there was many cars right behind me. This very well could have resulted in a major crash!!! Especially if I was going 65mph on our major highways with heaving traffic. Thankfully, I was less than .5 miles from home and managed to get home without incident. I parked my vehicle in front of the house. I turned off the engine and waited a minute and restarted it. The engine seemed to run heavy at first, then idled down. I put it in drive and it moved forward and I drove it about 1-2 feet and put it in reverse. It seemed to be fine. I have not drove it since, nor will I until the matter is resolved. I am having it towed to the ford dealership. I am not going to risk that happening again until the issue(s) are resolved.
My edge driving along about 35mph and warning lite came on awd off w/a wrench lite, quick jerk then unable to accelerate. Was able to get to side of road @ 1mph engine was shaking car stalled. Sat for about 15/20min started right up.. But know also have a very loud humming noise.
While driving down a busy 4 lane road in wilmington nc, the service powertrain engine light came one. At that point, there was no longer any power to the wheels of the vehicle. The only thing that could be done was to steer to the median and shut down the car. This created a very dangerous condition in which the driver was unable to actively continue safely to the side of the road. When the car was restarted, the error was cleared. No code was subsequently available to be pulled. At a later point, the code was pulled while, once again in limp mode on the side of the road. The code pulled was p2111. This error, when active, creates a very dangerous condition and should be addressed by ford.
I have had multiple incidents of my car going from the speed I am traveling to where I am no longer able to accelerate which causes my car to loose speed very fast. A yellow wrench icon comes on everytime I have this issue. My car begins to shake and I am forced to have to shut my car off and wait a moment before I can restart my car. It went from once every two weeks to a week to multiple times a day. My hour drive turns into my car dieing up to 14 times just one way. This is beyond unsafe cause in rush hour traffic its nearly impossible to make it safely to a shoulder to shut off my car. There was one day where my check engine light came on and I was not able to drive it for a day. My car is 3 years old with 80k miles on it, this is not normal and shouldnt be happening. My car has been tested and the readings were on the throttle body module. I have not taken it to a shop yet because I should not have to pay for a faulty part that ford hasnt issued a recall on and repaired without money coming out of my pocket.
While driving down a local 4-lane road, the 2011 ford edge lost power, became unresponsive to the accelerator pedal, and the "wrench" symbol appeared on the instrument panel. The car would still move forward (perhaps 5 MPH or less), and we were able get the flashers on and to park on a side road. The situation was very difficult as we had to cross a lane of traffic at low speed, where traffic normally moves at 40-50 MPH. After looking in this data base and at other internet sources, this problem seems to be relatively common to the ford edge, but we have not received a recall letter about it.
Driving on major highway, 55 MPH, all of a sudden the car jerks, slows down and I cannot control the acceleration. I have to quickly pull over onto grassy area out of the way of traffic. The awd signal came on and a wrench signal. I quickly turned car off and restarted and it was fine. This happened over a month ago and did not happen again until yesterday and then again this morning. All 3 times my 2 year old has been with me and I have been on a major highway. This could have had dire consequences. The car slows down so quickly that if anyone was closely behind me they certainly would have rear-ended me. Looking online this seems to be quite the issue, yet there has been no recall?? This is unacceptable!
My vehicle all of a sudden slowed down to a coast and would not accelerate. A yellow icon appeared and informed me that I needed to take the vehicle in to the dealer asap, there is a malfunction in the vehicle's awd system. I was able to pull over to the side of the road and turn of the car. The car then started and I was able to get home. When I brought the car over to the dealership I got hit with a $1,000 bill, for the part (throttle box controller) $475, labor $120, re programming the computer $130, fuel injector cleaning $159 and oil change $75. My car is almost three years old and I take good care of it. It is not acceptable that an electrical component's part and labor replacement cost is $1000 in less than three years.
I was driving 25 miles per hour on a major roadway and for no reason the car lost acceleration. The engine began to shake and gasp. After I lost power to the engine I could only drive one mile an hour to try to get off the road in heavy traffic. I did not get in an accident but it could have easily happened. A yellow warning wrench icon appeared. I turned off the car. I restarted the car and the problem resolved. I took it to a repair shop and they cleaned the throttle body because no error codes were found and it was dirty. It happened again one week later when I was traveling 50 miles per hour. I tried to drive to a dealership to keep the wrench icon on but the car stalled. I restarted and the problem resolved but I continued to a ford dealership. Once again there was no code. I have researched this on the internet and it is happening to others as well. This is very dangerous and I am lucky it did not cause an accident. This should be recalled and repaired by ford.
Actually happened twice. Once at 60 MPH and again at about 15mph. The car immediately decelerates on its own as if it is not getting gas. The "wrench" icon comes on. When the car is turned off and restarted, it functions normally. Several similar instances reported on internet.
I began to accelerate at a intersection when my vehicle suddenly and without warning lost power to the wheels. The engine remained on but began to sputter. A yellow wrench appeared on the dashboard saying that the awd had turned off. I turned the engine off and it restarted with some difficulty. A few days later the same issue occurred again but now wont run more than a few hundred yards without recurring.
I had just purchased my 2011 ford edge sel driving it for the first time after driving it home. I was driving on a two lane hwy when I lost power, a warning came up on the dash awd off with the little tool beside it. I had to coast off to the side of the road and thankfully there was a place to pull over. I waited a few minutes then restarted the car and it drove fine until 1 week later while I was driving on the interstate it did the exact same thing, the car shut down again. I did make it to the side of the road this time it did not want to start so I waited alittle longer and tried again and it did start back up. I pulled out and less than 1/2 mile down the road it shut down again. I managed to get it to the side of the road turned everything off restarted it again. All of this happened at night with just me and my son, we were scared to death . I did make it home that night. I called the dealership where I purchased the car and was told that they couldn't see me until 1 week and 2 days later. I took it to the dealerships service dept today and was told that they can't help me with my car since it is a ford and they are a chevy dealer and I need to take it to their ford dealership. I should have been told this before I drove an unsafe car 45 minuted down the road. After complaining to the salesman who sold me the car , they are going to take it to the ford service dept for me (its 3hrs from my house) but that is not until next week. I am stuck with an unsafe car to drive that I just purchased and haven't even made the first payment .
I was driving along on a 2 lane highway when all of a sudden I had no power in the gas pedal, and an orange wrench light popped up in my dash. I pulled off the road and put my car in park. It was idling very rough. I turned the car off and after a few minutes I cranked it back up and it was fine. I took it to tallahassee ford on magnolia. When I got there and told the service guy what the problem was he immediately said it was the throttle body. Two days later he called and said they replaced the PCM. It was fine for 24 hours then it did the same thing again in downtown traffic. I took it back to ford and they replaced my dirty air filter and that was it. Now it's back at ford right now, because the problem is now happening more frequently and is very dangerous as I do a lot of interstate driving, and they just called to tell me it's the throttle body and it would be nearly $600 to replace it. I feel like I've gotten the run around!
When driving my ford edge down the highway, it suddenly loses power and have to pull off road. Has happened 3x so took to dealership and they want $900 to fix! Really can't believe a throttle body goes out after 3 years.
The engine remains running, but vehicle looses all power to the wheels and suddenly stops. This has occurred at various speeds from 25 MPH on a county road to 55 MPH on an interstate. It is unsafe and the car is unable to maneuvered to the side of the road. This clearly is a issue with the manufacture of the vehicle, and dramatically impacts safety, increasing the potential for a serious crash. There has been a recall for this very same issue with later years, involving a half-shaft retention clip that is not properly installed. Ford refuses to acknowledge that this issue is occurring with other model years, and refuses to address or correct the problem.
Door ajar sensor appeared, took vehicle back to dealer, replaced door latch and door ajar icon disappeared. Automatic door latches are working properly; however, one week later, as I was driving a wrench icon appeared and my car lost power. Imagine the danger involved in driving and loosing power. Called the dealer, left the car again for another repair session. It is my understanding that the door ajar sensor has been very problematic for the ford edge model and there has not been a recall. Add my complaint to the list of many and hopefully something will be done for the consumer. I am disappointed because the vehicle still smells new and only has 40,200 miles on it but is already having problems. Acronym for ford=fix or repair daily, and I sure hope not! Ford has another acronym, but I will not post it at this time. Trying to remain patient, but diligent.
Going down a busy road at 45mph, my 2011 ford edge did a slight jerk and I lost the ability to accelerate. I was nearly rear ended! This incident has happened 3 times in 3 weeks. They occur at random and without warning. A wrench icon will display on the dash when it occurs. I had to coast to the shoulder of the road to stop since I could not accelerate, nor did the motor rev when I pressed the gas. Once stopped on shoulder, I cut the vehicle off and back on. It took longer than normal to crank. Once it finally started up I was able to continue driving with no problems. I brought the vehicle in to a ford dealer to see what the error messages read and they were unable to find any messages on my car. This fact made it so I could not use my warranty coverage to cover repair cost. This is ludicrous! Since this issue is recurring and ,after research, found to be prevalent in many ford models, ford should step up and recall this issue but they won't. This is a dangerous issue and could cause injuries!
I am a 55 year old woman and july 27, 2014 headed for st. Louis to the airport. About 35 minutes into my trip, on a very rural missouri highway, my car had no power accelerating and the "wrench light" came on. Luckily, a church parking lot was near, so I coasted there and shut off the car. I started it, it was running ok and the light went off. I made the rest of my trip. When I got back home, I left the next day on august 6th to head to aurora, mo to help my daughter. About 1 1/2 hours into my trip, the car did exactly the same thing. No power, wrench light on. I was so nervous since I was on interstate 44 with heavy traffic. I got off the interstate and restarted the car and made it to aurora. I took my car to the ford dealer there. They checked it and stated no codes came up so they couldn't do anything. I called hutcheson ford in st. James (where I purchased edge) and they wanted me to bring it in. July 28th, I took it to st. James with the same results. No codes, no help. I came home and had a local mechanic drive it. He did and said there was something wrong & to check the internet for common problems. I couldn't believe the number of people that had the same problem on their 2011 edge and stated it was throttle body. I drive a lot by myself on roads with no shoulder so I had to have it taken care of. Today I just picked up the edge with a new throttle body of $710.
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