When I accelerate from a stop position, or when I am approx. Only a few miles per hour the vehicle will jump and it will feel the vehicle jump and it feels like I am rear-ended. I asked my dealer about this and was told they never heard of it. It was all over the internet. Many, many owners had the same problem. I found tsb 11-5-6 and brought it with me to my dealer and had it fixed. Again, they never even heard of the tsb, which I do not believe because it seems like it is such a common problem. The vehicle seemed fine but started happening again. I emailed, and spoke on the phone, to the dearer and to ford. They specified they would have to take the vehicle and see what is happening. I explained to them that it doesn't happen all the time, just like the last time. They said if they can reproduce it, they can't fix it. Plus I would be charged for it even though it has been an ongoing problem. There is no way for them to reproduce it at will, as it only happens about 1 time per month. When it does happen, it is very scary because it feels like someone hit you. I found tsb 13-3-18 which is another repair for the same problem. Ford told me it doesn't pertain to me. According the wording in the tsb, I am not so sure. Ford is fully aware of this problem. It is all over the internet. They should be obligated to fix it.
2011 Ford Edge transmission complaints
Page 5 of 7: complaints 101 to 130 of 172, newest first, as owners wrote them.
Driving about 40 MPH when car shifted into overdrive, then it bucked. Followed by decrease in speed. Check engine light and awdlight came on. Limped car to safe location. No throttle response. Engine was running, but stumbling. I turned car off and waited a minute. Then restarted, everything was back to normal. The sudden deceleration was so violent that I almost hit my head on steering wheel. Concerned it may happen again on a busier highway and the consequences that may prevail. I am also wondering if ithe throttle body is the same as the ford escape which has a recall on it.
This is my 2nd complaint about this same defect as it has occurred 2 additional times (3 total incidents). The 1st incident occurred on 4/11. The 2nd incident occurred on 6/2 when my wife was turning right from an intersection. At approximately 20mph she lost the ability to accelerate and had to quickly change lanes and coast to the side of the road while avoiding traffic. She put the car in park and turned the vehicle off. Once she turned the car back on, the car operated normally. The 3rd incident occurred on 6/3. My wife accelerated from a red light into an intersection and lost the ability to accelerate. She was stuck in the middle of a busy intersection with cars swerving around her. She again stopped her car from coasting, put it in park, and turned the car off. She restarted the car and it operated normally. I deemed her car too dangerous to drive and would not allow her to drive until repaired. I searched the internet and found the ford escape, fusion, mariner, and milan had the exact same problem the edges are having. Those owners received an extended warranty for a defective throttle body. Reference customer service program (csp) 13n03 and the federal safety agency action # pe13003. I took her car to the dealership and they could not find any error codes nor repeat the problem. He said he could not repair anything without this information. I mentioned csp 13n03 and he said he was aware of it but it didn't apply to the edge. Since the problems were exactly the same, I asked if replacing the throttle body would fix the problem. He hesitated but after some prodding he said it would most likely fix the problem but he couldn't officially say so. I had them replace the throttle body on 6/6 ($698.06) and my wife has had zero problems as of 8/13, further proving it's the same defect. I hope ford steps up as they did with the other ford models and corrects this dangerous safety hazard.
On 10 occasions, while driving the engine stalled and I could not accelerate. The "awd off" and engine icon would light up. In all incidents, I was able to pull over to the shoulder and avoid a rear end collision. I had the car serviced at a ford dealer, they had to replace the throttle body. They indicated that most of their issues regarding the ford edge has been related to a defected throttle body.
When driving on a 2 lane mountain road at 60, engine fully warmed up (running for 20+ minutes, ambient temperature approx 85 f) the throttle become unresponsive and the engine RPM dropped to approximately 600 RPM based on the dash tachometer. When this happened a yellow wrench dialog was displayed on the digital dash with no text other than "ok". All controls other than the throttle seemed to function correctly. We were going downhill when this happened and were able to coast until we found a suitable place to pull over. Once we pulled over we noticed the engine was running rough and sputtering. We turned the engine off and then back on and the issue persisted (rough idling and no throttle control). Opened hood and pulled engine cover to check for any visible issues, none found. When we got back into the car the throttle was functioning properly and the idle was smooth with no sputtering. We finished the rest of the drive without incident and when we got back to the house hooked up the obdii reader and no fault codes were stored. We took the edge in to the nearest ford dealer (lawley's team ford in silver city, nm) the next morning and they found no fault codes stored in any module and charged us $122.25 for the diagnostics even though the car is still covered under the factory power train warranty. They said they didn't know what caused the issue but said it may have been a "random glitch" or "bad fuel". Thankfully, this happened on a lightly traveled road and we were heading downhill and able to coast and find a place to pull off the road. If this were a busy road or we were not able to pull completely off the road this could have been a much more serious issue. We have only owned the vehicle for less than a month so we can't say whether it has happened before that. It has not occurred in the 1000+ miles we have put on the car since it occurred.
In heavy traffic the vehicle stopped. Required tow to dealer, who replaced the throttle body under warranty.
I was driving on the highway and the car would no longer accelerate, and began to slow down. I still had power steering and brakes, and all other electronic devices were working. Also a warning light came on with a wrench icon. I was able to get over to the side of the road, turned off the engine, and then tried it again and it everything seemed to be alright. I got to the next exit and called aaa and I had the car towed to my local mechanic where it was determined that it was a throttle body failure. It was replaced and the car is working well again.
My wife was driving home from work during rush hour and twice on the same trip the engine shuttered then completely shut down. The first time, luckily, she was able to coast across four lanes of traffic to the shoulder because this happened where two interstates merge and the is not a shoulder on the left. We took the car to the dealership and they replaced the throttle body. The dealer stated it was a known problem and has been recalled on other models but not the edge. I called ford customer service and I got the impression they did not care about the issue or the safety of the people driving their vehicles. Because of this we traded our vehicle at a loss within a week of spending $700 to replace the throttle body.
The vehicle shut down on the highway. It appeared that the vehicle had no fuel. The yellow wrench came on, and the vehicle died, as it came to a stop. After a few minutes, started as if nothing had happened. It has done it a few other times, today. I checked to see if there were any codes and on the first few times, there were not (autozone), but the last time it threw p2111.
I was driving when I lost acceleration. A wrench light came up on my screen. Thankfully my brakes still worked and I was able to coast to a stop, almost getting rear ended by a semi, but then the whole motor started shaking and sputtering. I put my vehicle in park and turned it off. When I went to turn it back on it hesitated for a minute, but then started. This didn't happen again until a few weeks later while on the highway going 60mph! I've had it happen multiple times since then and almost being hit a few other times. I've noticed that I don't have as much power when accelerating even when the wrench doesn't come up. Today it happened twice within a couple of minutes and the check engine light came on this time. I don't understand why they won't have a recall when so many people have an issue! I've almost been hit multiple times when this occurs and I would rather not have me or my child hurt from a malfunction that needs to be fixed!
At decelleration, a loud and notable clunk (almost as if hit by another vehicle) can be felt/heard when the gas pedal is pressed after decelleration. This appears to be consistent with other owner's description of similar situations during decelleration then accelleration without stopping, for example, when approaching a red light that changes green before the vehicle comes to a complete stop. Dealer is not able to reproduce problem.
While driving at highway speeds on an interstate, there was a sudden loss of accelerator power. I was able to maneuver the vehicle to the side of the road, park, shut the engine off, and restart with seemingly no repeatable affect. Dealer not able to reproduce the problem but says that it's probably the throttle body. This loss of power and required shoulder maneuver could have caused a significant crash due to surrounding traffic.
2011 edge, 3.5 years old, with 41,000 miles. Car suddenly lost power to move forward, but car was still running, wrench appeared on screen, was able to coast and pull over. Turned engine off, restarted vehicle successfully. Problem repeated itself the next day, twice, was able to (fortunately) coast to a safe area and turn the car off. Car was restarted, engine light appeared after the third incident. Car was taken to dealership. Code p2111. Throttle body was replaced ($636), updated software - powertrain?? ($95), and performed a "highly recommended" fuel cleaning ($108). Total cost, with miscellaneous charges for environmental waste and tax, was $884. I have owned numerous vehicles, most from ford, most older than 3.5 years old and having more than 41,000 miles, never had a problem like this before - very disappointing! High level of concern during incidents that the car would create a traffic problem. Fortunately it did not and was able to avoid high traffic and high speeds, and was able to get the vehicle to a dealership.
Coming off of lakeshore drive with my 4 month old son in the back car seat and the truck just goes limp with no power. It drove really slow and so I pulled off to the side turned off the truck restarted and seemed fine. There were cars coming up behind me thank goodness no accident. Made it to my sons doctor appointment and quickly called the dealership and the service guy said he has heard nothing with the ford edge and doesn't know what the wrench meant. He said I need to bring it in and I will be charged $125 just to look at it. I asked if it was safe to drive back with my son and he just said I don't know. So I asked why would the handbook say to contact the dealership immediately? Apparently this seems to be an issue with this and needs to be fixed. I have two small children and do not want something serious to happen for something that is obviously a defect!
Nys thruway at exit 18, cleared toll booth and wrench symbol illuminated on dash with associated dialogue box check owners manual. Power loss was immediately evident with no response from input to the accelerator pedal. Shut off engine and restarted with positive results. Traveled approximately 5 miles and same indication appeared accompanied by loss of power and no response from accelerator pedal. Shut off and re-started engine with no problems. This has occurred four times so far in the last two weeks. I am an aircraft mechanic and it seems that it's a scheduling problem. After the previous incident it seems to re-appear every 100 miles, with a half tank of fuel indicated. I recently added fuel injection cleaner to a full tank of gas, specifically for a 12 gallon tank. The oil life is at 50% and a systems check indicates no problems. All incidences of this happening when the air conditioning was running and engine temp was mid- scale.
While on an interstate highway going 65 MPH. The car went limp-no power. Wrench symbol and awd lights come on. After nearly getting rear ended trying to get to the berm, shut car off restarted it and it ran fine. Took car to dealer where they diagnosed it as a computer issue. On 7-12-14 while on interstate going 70 MPH., exact same thing happened. On 7-13-14, 7-16-14, 7-20-14 and 7-21-14 at speeds between 25 and 35 MPH. This happened a total of 8 separate times. Took car to ford dealer where they diagnosed it as replace throttle body and reprogram computer for total cost of $788.00. Someone is going to die on a highway or making a left hand turn at an intersection if this problem is not properly addressed.
It appeared to me that the engine disconnected from the drive train. A box lit up on the dash saying. "all wheel drive off." the vehicle continued to creep at an extremely slow speed. I stopped and turned off the engine. I started the engine again and the vehicle seemed fine. I did not have another incident for a few weeks. Sunday july 13 it stopped probably a dozen times on a 10 mile round trip. Since then it happens 2 or 3 times a day until today. Today it has stopped 10 times before 10:00 am. (july 17, 2014).
I loved everything about my 2011 ford edge limited awd, I've had it less then two months . Then one morning as I was commuting to work I lost power to my edge. The weather was clear approx. 68 degrees, a beautiful friday morning I was driving I felt a jolt like a kick in the transmission that was followed by a flash of the tool symbol & ?awd off? On my front instrument panel. I lost acceleration power. I had nowhere to pull off on the side of the road and had just came out of a sharp curve. All I could do was put the edge in park. Turn off, then turn back on, it started right up luckily. The next day my husband took the edge to a ford dealership. The service dept. Hooked up the edge and found no problems/errors/codes. Although they said it is probably the throttle body, since they have had several ford edges come in with the same problem. I have googled ?losing power while driving my 2011 ford edge? And didn?t relies that this is the #1 problem with ford edges, you would think that ford would do something about this. After reading all the comments I saw information on the ?throttle body? Being replaced. Several people posted their edge had a code p2111 or p2112 (pertaining to the throttle body). I called ford and they told me this would not be covered under warranty. Help! I have a small family now I'm scared to drive!
In the middle of driving normally the engine slows RPM almost to a stall then would not do any thing when the gas pedal was pressed. After pulling over I shut off the car and turned it back on and it drove fine for about 20 miles. Then while slowing down to a redlight it did the same thing. So I turned it off and on and it was fine again. I drove it home and now its sitting in the driveway. After looking online it seems that it is probably the throttle body. Im going to replace that and see what happens.
On my way to work on 787 in rush hour traffic 7:30 in the morning , was about to get off of 787 to get on i90 all of the sudden I lost full power of the gas, pulled over as soon as I could with all the traffic . The symbol came up on the screen the wrench looking picture. I shut my car off. Called my husband and hoping I wouldn't get hit with people doing 60 plus right passed me. After 10 min I started my car back up and hoping I can accelerate back onto 787. Finally got to work. Ford really needs to take care of this issue with all the complaints I have seen!!!!
Driving 45 MPH and vehicle lost power, the wrench dash warning light came on, pulled over shut it off and it was rough to start but it did, and ran ok. A week later did it again going about 25 MPH. As others have mentioned scanner shows no codes. Fortunately for us the issues have happened on low volume roadways, not high speed, high traffic like some unlucky folks. Local dealer called ford and it is not covered under the power train, we have 35k miles but 45 months. Hopefully ford will stand up and do a recall without waiting for the deaths to multiply like gm!
Driving on the road and making a right turn, the vehicle lost accelerator response. Had to coast of the road in a very busy intersection. The check engine light and the wrench light on dash lit up. Turned the car off and on 3 times and then I could drive like nothing happened and the dash lights went off. It happened again a week later on the highway at 65 MPH. I was on th eleft lane and there was no shoulder so I had to coast thru threee lanes to the right shoulder. Again, turned car on of several times until regained accelerator response. When I reached my destination I located an obdii scanner andd the p2111 code came up. This is the same issue as the ford escape that was issued an extended warranty. Investigating thru the internet there are many complaints of the same issue on the ford edge. Why is it ford not acknowledging the issue and do the same as for the escape vehicles?
We were traveling on a highway when all of a sudden we lost "power" but it was only the ability to go. There was enough traffic and lack of speed to prohibit from moving all the way over to the shoulder. We made it to the slowest lane (furthest right hand lane). The only thing that saved us from being rear ended was there was a sheriff near by and saw us broke down stranded and he helped direct traffic around us for our safety. We were in an unpopulated area and had no resources for some one to come get us or know which towing company could help us, along with knowing a trusted mechanic out where we were. My car is less than 4 years old, this should not be happening. When we finally made it home out of sheer luck, we did lots of research on what the problem could be and found millions had the same problem with their fords. I love the company but I never end been so stressed out and scared for my children's safety. I bought this vehicle to be safe and it had failed me. Like I said, I could be marking this form differently if the officer didn't protect us. The part was not cheap along with the labor. With so many other people breaking down for the same reason, I am shocked and appalled that there hasn't been a recall for this yet. I urge you to change that and keep the roads safe for all drivers. Since the affected part doesn't have my specific part, it was the throttle body and even my mechanics said ford has never had a good one. Wish I would of know that before purchasing my vehicle.
Driving getting ready to make a turn, vehicle completely stalled out, didn't turn off but I lost power. Had no ability to accelerate. Immediately put on hazard lights, put into park and turned car off. Turned car back on and preceded with fear and caution. I had a similar incident at about14000 miles when I took it in for service they said nothing was wrong. I'm afraid to drive to work in the morning, if this happens during rush hour someone may be injured or worst. I usually have my grand daughter with me.
2nd incident in 3 weeks. First incident, was traveling at 70 MPH on a highway and second was at 50 MPH on a regional route. While in drive, without warning, awd off appears followed by the wrench icon indicating service is needed immediately. The car loses its ability to accelerate. Engine, brakes, radio, AC all still work, the only issue is an inability to accelerate at all so the car basically is in neutral and starts losing speed immediately. Had to put on emergency blinkers both times, coast across busy highway lanes to the emergency lane. Turned the car off and then back on and it was as if nothing happened. This issue needs to be addressed immediately as it could be potentially life threatening (think if you were crossing an intersection, needed to speed up to get out of the way of something or were on train tracks). After the first incident, I brought it to the dealer who ran a diagnostic and found nothing wrong with the car. I am bringing it to a separate dealer after experiencing this issue a second time. Other issues that reference similar experience cite a faulty throttle body with error code p21111. This should be recalled immediately.
Second incident in 3 weeks. While driving, awd off light appears while the car is in drive. Any attempt to accelerate fails and I had to drift through traffic to the side of the road. Turning the car off and on seems to temporarily solve the issue. Brought it to a ford dealer during first incident and they ran a diagnostic but nothing came up. This issue is dangerous and potentially life threatening.
While driving on the expressway, I lost power, a wrench light came on the dash and the engine chugged. I pulled off at the closest exit, fearing the car would totally stop.
Driving 43mph, my vehicle stalled while driving. The awd off and wrench icon indicators appeared on the dashboard. I had to swerve onto the median to avoid being rear-ended. This happened again on june 16, 17, 24 & 25. This has happened at varying speeds, faster and slower than the first incident. It ended up being the throttle body, and conveniently just 4000 miles past the warranty expiration. I was told by two separate mechanics that this is something they've seen many times, and if it were one of two other ford models, it would be covered under the extended warranty plan by ford. It is the same part in all vehicles, but only covered in certain models? This faulty part is putting people's lives at risk, or at minimum putting them in unnecessary danger of an accident and resulting financial damages that follow. If it's a known issue with the part, why is this allowed to continue? And why are only certain models covered? $600 later and I don't trust that my problem is solved.
I was driving and my throttle went away completely with no warning. I was in the middle of a busy intersection with my 1 year old daughter in the car. I put my flashers on and drifted backwards trying to get off the road and hurried to get my daughter out of the car in case we were hit. After a mechanic scanned it he said the throttle body was bad. After some research I discovered that ford knows this is a problem but have only covered it through extended warranty for certain models and not the edge and the part is $500. I do not have this kind of money and its a faulty part through no fault of my own. I have 2 kids and this is my only vehicle. I need ford to cover this repair.
As many have stated, drove about 1/2 hour downtown and dropped off wife and was on my way back home (did not turn car off even at the dropoff). Still downtown driving about 35 MPH and lost all acceleration. Car just began to decelerate. Still had power to the steering and breaks, radio, dash, etc.. Just could not accelerate. Pulled off to side and engine was a bit rough. Turned off car and restarted. All was fine. Took into ford dealership a few days later. Originally they said it was a steering angle sensor module at a pretty hefty price. I suggested that I'll wait until it happens again (if it does) where we can get an alarm code from it. They did the rest of the regular maintenance and then when the guy took it out for test drive it happened to him. Error code p21111 - faulty throttle body. It is on order but not under warranty even though I'm just under the 60,000 miles and not even 4 years old yet.
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