Driver door ajar alarm went off last week while I was driving and will not stop. This is causing me to get a constant warning while I'm driving that my driver door is ajar and to put my car in park. It also makes my interior lights stay on when my car is turned off (which is killing my new battery) and my doors will not lock while driving, causing a safety issue. No amount of slamming the door shut or cleaning of the door latch corrects the problem. I am having to disconnect my battery in order to not drain my new battery down from the interior lights staying on.
2013 Ford Edge body complaints
Page 6 of 11: complaints 131 to 160 of 300, newest first, as owners wrote them.
Ford edge 2013 problem with sensor or other causing driver door alarm to activate after door is shut. Dome lights stay on; door is completely shut but message states that "driver door is ajar". Message and alarm sometimes comes on when driving. Sometimes takes several tries repeatedly shutting door to get alarm and lights to turn off. This should be a recall. Problem has occurred several times in the past week.
Tl* the contact owns a 2013 ford edge. The contact stated that when the front driver side door was closed, the door ajar warning light illuminated. As a result, the door failed to lock and cause the other doors to lock and unlock while the vehicle was being driven. In addition, the contact stated that the vehicle chimed as if the door was open although it was latched. The vehicle was taken to a dealer where it was diagnosed that the front side door latch and sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 57,000.
The drivers side door sensor will come on indicating that the drivers side door is open, when it is in fact closed tight. It will cause my lights to remain on awhile after driving, and anytime I stop then accelerate, it will ding to notify me that the door is still open. Which is extremely frustrating. Also, because it thinks the door is open, the dome lights stay on longer which has drained my battery, to the point that I've had to jump start my car. The sensor indicated the door is open despite being stationary or moving.
The driver side door constantly displays the door ajar warning light. This prevents the doors from locking while driving and keeps the lights on within the vehicle when shut off. I was told by dealer it is a known problem with the edge and is expensive fix.
Tl* the contact owns a 2013 ford edge. While driving approximately 40 MPH, the door ajar warning indicator and interior lighting illuminated without warning. The vehicle was taken to the dealer where it was diagnosed that the door actuator needed to be cleaned. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the issue. The approximate failure mileage was 40,000. Updated 01/11/2017
Tl* the contact owns a 2013 ford edge. The contact stated that the door ajar warning indicator illuminated. The doors were unable to be locked. The dealer diagnosed that the door locks and sensors failed. The door sensors and locks needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 37,000.
The drivers side door ajar alarm activates when the door is not open. This causes interior light to remain on for at least 10 minutes before shutoff. When the car is in motion, then comes to a stop say, at an intersection, an alarm sounds again and requests that you shift to park. I hit the ok button on the steering wheel, but the process repeats. I have sometimes been able to stop the alarms by wiggling the wiring harness at the door hinge, but this may be coincidental. This happens when the car is moving, and when still. The auto lock will also not engage during the alarm, and even when manually activating it won't engage. I never know if this is a true alarm or not. I assume always it is false. This is a dangerous assumption. Repeated door slamming or normal closing does not stop the alarm. This happens every day and has been for several months. I see the issue on car complaint sites, there should be a recall before someone falls from a moving vehicle thinking the alarm was false when it was not.
Tl* the contact owns a 2013 ford edge. The contact stated that the door ajar warning indicator illuminated and the interior lighting remained illuminated. In addition, the electronic panel failed to function properly on the driver's side and the liftgate failed to remain closed. In addition, the front and rear passenger side doors randomly failed to remain closed. The vehicle was taken to the dealer and the sensors were cleaned. Two months later, the failures recurred. The manufacturer was not notified. The failure mileage was not available. Updated 01/10/17*lj updated 06/27/18
My car, ford edge 2013 has a problem with the driver door sensor which shows that the door is not closed causing the alarm bell to stay on, the interior lights won't turn off, had to have a jump start. Took to ford dealer and was charged for repair. Quite expensive for me to pay for what ford should be paying for. I understand that are quite a large number of owners with the same problem. Also smell exhaust fumes when shutting shutting off the engine as I get out of the car. Coming from engine compartment. Understand this is also a problem for other owners. These factors together should be reason for the federal safety agency to get involved and force a recall to review our groups problems. I paid $229.00 to clean contacts. New parts much more expensive. Help us with this.
Tl* the contact owns a 2013 ford edge. The contact stated that the driver side door rear hatch would not open. The vehicle was not diagnosed or repaired. The failure mileage was 8,000.
We recently heard that the edge was being investigated because of problems with the door latch. We want to report that we have had that problem. We bought a 2013 edge in dec 2015. During the first week we started getting the warning message that the driver's door was open when it was actually not. It did not happen every time we drove the car, but when it did happen, the message kept repeating & there was no way to stop it. On july 26, 2016, we took it to the dealer & found out the problem was the door latch. It cost $486.57 for replacement (see invoice). When I heard about the investigation, I talked to the manager at the dealership & he said that it was 'possible' that we would be reimbursed by ford if a recall were issued. Another ford worker in the service department said he does not think there will be a recall because there have not been that many incidents. An ongoing investigation indicates that there must have been plenty of incidents. If this is a design flaw, ford should be held responsible. We are living on social security and $486.57 is a substantial part of our income. We should not have to pay for ford's mistake. We urge you to issue a recall so that we can attempt to obtain reimbursement.
Tl* the contact owns a 2013 ford edge. The contact stated that the door ajar sensor warning indicator illuminated. The vehicle was serviced per a warranty, but the remedy failed to repair the vehicle. The indicator illuminated after the warranty expired a year later. The manufacturer was notified of the failure. The failure mileage was approximately 42,000.
The door ajar sensor stays on. The doors won"t lock and I don't know if the door is really closed. This happens when the vehicle is stationery or in motion.
Door latch did not properly signal whether or not the door was closed. Drove away on several occasions with a door that was not latched properly because the light was always giving a false signal that the door was open.
I have been dealing with this door latch sensor issue for the duration of my ownership on my ford edge. I don't see how it is possible that our vehicles meet the federal safety agency standard federal motor vehicle safety standard (fmvss) no. 206, door locks and door retention components. The testing for that standard would have been done in a laboratory, and it is apparent that contaminants out in the field are making their way into the door lock assembly and compromising the sensor - it is not a stretch to consider the latch itself may be deteriorating as well. There is no way to know if the door is fully shut. The interior lights coming on while driving at nighttime from the unpredictable sensor. I just replaced a battery 10/3/16, failed from the sensor draining it repeatedly, bought the largest capacity oem replacement I could get for it from from the dealer. While parked, even for hours and days on end untouched, the car will periodically sense the door is opened and closed (though it hasn't been), and the parking/convenience lighting will come on and go back off again.
Tl* the contact owns a 2013 ford edge. The contact stated that while driving at approximately 50 MPH, the rear driver's side door opened without being prompted as the door ajar warning indicator illuminated continuously. The contact stated that the 'shift to park' warning message also displayed and the vehicle would not lock due to failure. The contact mentioned that the 'shift to park' warning message illuminated while the vehicle was being operated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000. The VIN was unavailable.
The driver side front door closes but the door ajar warning light stays on and is annoying. My wife took it in and they wanted 500.00 to fix it on a 3yr. Old car they can't make a latch to last longer than 3 yrs.?
Tl* the contact owns a 2013 ford edge. While the vehicle was parked, the door ajar indicator illuminated when the door was closed and the interior lighting randomly illuminated. The vehicle was taken to the dealer where it was diagnosed that the driver's door sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000. The VIN was not available.
Tl* the contact owns a 2013 ford edge. The contact stated that the door ajar warning indicator illuminated and prevented the doors from locking. The dome light above the passenger remained illuminated, which indicated that the doors were open. The dealer was notified and diagnosed that the door ajar switch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was unknown. The approximate failure mileage was 45,000.
My drivers side door when I shut it, the door ajar light stays on along with the dome lights. It only took a few times re shutting the door to make this go away. However, just recently it has been staying on longer and harder to get to go off. It has also been coming on when driving and I have to pullover to try to get this to turn off. I cannot lock the doors when this happens causing a very unsafe travel along with the lights staying on. If I had kids in my vehicle I would feel they could open the doors due to this failure and fall out. When driving and this happens the light comes on and causes a glare and could cause an accident! Even after ford does their "cleaning" to the door it still happens after a couple months. The door latch and components have to be replaced completely to have this fixed.
Tl* the contact owns a 2013 ford edge. The contact stated that the door ajar warning indicator illuminated while attempting to drive. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 40,000. Updated 12/01/16*lj the consumer also stated the warning buzzer would not go out when the door was closed. The dealer cleaned the door switch . Updated 12/15/16.
Tl* the contact owns a 2013 ford edge. The contact stated that the driver side door ajar warning indicator illuminated while the door was closed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000. The VIN was not available.
Driver side door latch is faulty. Claims the door is open, even when it's not. Unable to lock doors, and now just got a dead battery because the interior lights stay on.
Left door sensor/latch is not working properly after 65,000 miles. Affects door locks while driving and parked. The door locks go up and down intermittently and unexpectantly. Affects overhead lighting and the remote start. Dangerous to have the doors not locked especially if young kids are in back seat.
Door latch does not fully shut drivers side. Lights and door ajar remain on. Even if off during driving the door ajar light may come on suddenly after turning corners. Online comments suggest latch sensor arm continues to touch door latch when closed or door latch does not fully engage.
Door locks do not work, can pop open when car is in motion.
Tl* the contact owns a 2013 ford edge. While the vehicle was parked, the door ajar warning indicator for the front driver's side door illuminated and a chime sounded even though all the doors were closed. The failure recurred on numerous occasions. The vehicle was taken to an independent mechanic who diagnosed that a sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 30,000. The VIN was unavailable.
Tl* the contact owns a 2013 ford edge. The contact stated that the door ajar warning sensor indicator illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the issue. The VIN was unknown. The failure mileage was approximately 40,000. Updated 11/01/16*lj
The car cannot recognize when the driver's door is closed. The light panel will show door open, a light will come on telling me the door is open, shift into park, and if I am driving, sounds will chime until I park. The door occasionally will be recognized as closed, but 80% of the time, it will not. I,was told at the dealer that the problem is common in fords and they need to replace the latch mechanism in the door.
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