Tl* the contact owns a 2013 ford edge. The contact stated that the driver side door ajar light remained illuminated. The vehicle was taken to the dealer for diagnostic testing, which located a failure at the driver side door sensor. The vehicle was repaired. The VIN was not available. The failure mileage was 44,000.
2013 Ford Edge body complaints
Page 9 of 11: complaints 221 to 250 of 300, newest first, as owners wrote them.
When closing drivers door interior lights remain on will not shut off after repeated trys to reclose door. Also door ajar light in dash remains on. Cannot trust warning display if door is properly shut. Have had problem checked and told the door ajar switch is malfunctioning. Happens 90% of the time.
Driver door shows ajar even when closed. Have to close multiple times to get the switch to recognize it is closed.
Tl* the contact owns a 2014 ford edge. The contact started the vehicle and the warning indicator displayed that the front driver side door was ajar even though all four doors were closed securely. The four doors failed to lock when the failure occurred. The vehicle was taken to the dealer and repaired. The contact was uncertain of the specific part that was replaced; however, the failure recurred. The vehicle was not repaired a second time. The manufacturer was not notified of the failure. The approximate failure mileage was 20,000.
Door adjar warning keeps coming on even after door is shut hard. Been told it's a faulty door latch assembly by dealer. Vehicle does this when stationary.
Driver door ajar alarm. Door is closed but switch is not made up. This prevents the doors from being locked from inside the vehicle. If the lock switch is actuated, 2 seconds later it unlocks all doors. This could be hazardous with small children in the vehicle or when driving in a bad neighborhood. Ford has known about this problem for years but refuses to recall because it is not deemed a safety issue by them.
The driver side door lock, specifically the door ajar sensor, started malfunctioning after approximately one year of ownership. This causes a safety concern because as long as the door ajar error appears on the message window, the computer will not allow any of the doors to lock. I am concerned that the occupant(s) could be ejected from the vehicle in the event of a crash or a rollover. Additionally, the dealer wants between $300 and $500 to replace the faulty part (cost $90) due to having to dismantle the door to access the part. I have researched this on the internet and found there are do it yourselfers repairing or disabling the sensor, which could create other dangers if the door is not properly reconstructed. Further internet research revealed this problem has been occurring since about 1996 and it is a known problem across several models and platforms (cars, trucks and SUV's). The other minor annoyance is that the interior lights do not go off as long as the sensor is activated, causing battery drain and security issues.
Tl* the contact owns a 2013 ford edge. When the contact entered the vehicle and closed the door, the instrument panel indicated that the driver door was not locked. The vehicle was taken to the dealer where it was diagnosed that the door sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 63,000. The VIN was not available.
Tl* the contact owns a 2013 ford edge. The contact stated that the rear door ajar light illuminated causing the doors not to be able to lock or unlock automatically. The interior lights also remained illuminated, causing the battery to fail prematurely. The vehicle was taken to the dealer where a failure code was located at the rear door locks. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 40,000.
When my driver's side door is closed, the door open sensor chimes & the door open indicator is lit up on the dashboard. If I silence it, the light remains on and anytime I come to a stop and my foot is removed from the brake, the alarms start chiming again. I took it to the dealership on 10/3/14 for this issue as well as two other issue, one of which is part of the door panel popping apart. When I got the car back, the problem no longer existed. Fast forward to this last month. The door was again becoming an issue. Meaning, the problem existed every time I closed my door but if I kept closing and opening the door, eventually after 5-6 times, the car would register the door as closed. I made an apt telling the service guy that I was having the problem again and we made an apt. I dropped off my car yesterday at 3:30. We got a call at 4 pm stating our car is no longer under warranty as we are over our 36,000 mileage limit (we are at 39,000). I reminded him it was covered because the issue was reported last year when they fixed it. He (sam) told me that he had gone through my invoices and there is no record of this work being done. I then said maybe they fixed it and forgot to write it down. I was told no that could not happen. I said they had to take the door panel off for the other issue and I was told that was nowhere near the sensor. I went to the parts counter and was told that indeed, the sensor is on the edge of the door and you would need to remove the panel to get to it. They told me that they would not cover it. I then informed them of how many other people are having the same issue so it is obviously not a wear and tear or personal mistreatment issue and that ford should not be shirking their responsibility and I was told my car was being brought around. Ugh. So it is still not fixed and I am expected to come out of pocket to fix it. I can tell you this.
Door ajar warning light will not go off when door is closed and the doors will not lock.
The door ajar light will not go off and doors will not lock.
Tl* the contact owns a 2013 ford edge. While driving at approximately 50 MPH, the door ajar warning light for the driver side door illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 49,507.
Tl* the contact owns a 2013 ford edge. The contact stated that the driver side door failed to close or lock, which caused the interior lighting to remain on and drain the battery. The contact mentioned that no warning indicators were illuminated prior to the failure. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 38,000. The VIN was not provided.
Left rear door ajar warning message stays on, even when the door is closed. The interior/dome lights stay on while driving, even at night time, so it is hard to see to drive. The dome lights stay on as even after the car is parked and turned off. The doors do not lock while we are inside our vehicle. This is a huge safety issue for myself, and my growing family. For one, not being able to lock the doors to keep ourselves protected and safe inside our vehicle has me very concerned. This vehicle is suppose to be our family car that I feel safe and secure in with my spouse and children. Also, driving at night while the dome lights continue to stay on prevents me from seeing everything properly at night. I seriously fear for the safety of my family while driving this vehicle this way. This is our family car that needs this door latched replaced due to a faulty latch. Please, send out the recall. Help me protect my family and those around me from any accidents that may happen due to this faulty door latch. I hope this reaches some one who can help prevent my family from any accidents, and who will help others stay safe that have this vehicle problem. Thank you for reading my cry for help. *tr....updated 10-27-15 *bf the consumer stated when the door was locked. The alarm kept going off, because the system was detecting the left rear door was opened. Also, the interior lights kept coming on for a while, and eventually they went out. They would come on periodically since the system sensed the left rear door was ajar. Updated 01/15/16.
The door lock sensor has become defective on the car causing the door ajar warning to stay on at all times. Being a nurse, I go to work very early and travel for 30 miles each way. When this isn't sensor isn't working the doors will not lock while the key is in the ignition and there is a constant dinging noise to close the door again every time I stop. Driving to downtown dallas is very unsafe in the my car now. The interior lights stay on for miles and it is hard to drive in the dark with the interior lights on. Two dealerships say this is a known problem on the ford edge and they have received bulletins on the problem but no recall. They say the sensor needs to be taken out and cleaned, it is not broken therefore the warranty nor extended warranty will not cover the $400 repair. Please help make ford fix this problem by issuing a recall. ...updated 10/29/15
Tl* the contact owns a 2013 ford edge. While driving at an unknown speed, the front driver side door ajar warning light illuminated erroneously indicating that the door was not secured. While the failure occurred, the interior light would remain on while driving and the door alarm chime. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000. The VIN was not available.
Tl* the contact owns a 2013 ford edge. While the vehicle was parked, the front driver side door warning light illuminated when the driver's door was securely closed. The failure recurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 56,000.
Tl* the contact owns a 2013 ford edge. While driving 50 MPH, the driver and front passenger side door warning lights illuminated. The contact attempted to close the doors until the warning lights stopped illuminating, but the failure recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 82,000.
Door ajar signal stays on when door is closed, interior light stays on, inability to lock doors while in vehicle.
Door ajar sensor is on when door is closed, engine on and while driving. Door light consistently stays on when driving and door is closed. Updated 09/09/15*lj updated 12/9/2015
The driver's door ajar light on the dash instrument cluster and the interior lights stay illuminated even when the door is completely shut. The door needs to be slammed several times before the light extinguishes, but sometimes will not go out at all. This leaves driver with an insecure feeling the car door is not securely closed while driving. This problem seems to be widespread on this model vehicle from what I read on the internet.
Tl* the contact owns a 2013 ford edge. The contact stated that the driver side door did not lock and the door ajar warning light remained illuminated. The failure recurred daily. The contact had to open and close the door numerous times before it finally locked. The vehicle was taken to a dealer where it was diagnosed that the door lock needed to be replaced. The manufacturer was not notified of the issue. The VIN was unavailable. The failure mileage was unknown.
Tl* the contact owns a 2013 ford edge. While attempting to close the front driver side door, the door ajar and engine warning message appeared. In addition, the dome light remained illuminated. The contact had to close the front driver side door multiple times to get the message to stop displaying. The vehicle was taken to a dealer where it was diagnosed that the front driver side door sensor needed to be cleaned. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the driver side door sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000.
Driver door agar light comes on and stays on. I have to repetitively slam my door fifteen to twenty times for light to go off. When this happens the inside dome light stays on and it is draining my battery. I have contacted ford since the vehicle is out of warranty it is my responsibility. This is a common problem with ford vehicles and I voiced my concern to them and told them they need to do a recall and fix this problem and it should be at ford's expense not owners expense. Ford customer service said to save my receipt if there is an upcoming recall.
The car surged forward after the break pedal was depressed which resulted in a crash into a tree. Damage to the front end. The car was drivable to the repair shop. At least three other incidents where the car surged forward but did not result in a crash. Took the car to future ford and they could not duplicate the problem so nothing was done. Latest event on 5/22/2015 where the car surged forward and crashed into a building. In both incidents, we were lucky in that nobody was injured. The surges last about 4 to 5 seconds.the air bags did not deploy. Nothing is done to stop the surge except push harder on the break pedal. Future ford service manager stated nothing can be done without positive proof in the error codes.
Drivers side door ajar sensor stays on. Maybe several times of closing it real hard turns it off l. Will even illuminate in the middle of driving.
While driving down a street, suddenly the "drivers door ajar" alarm and warning light came on on the dash, the door was secured shut, but interior lights came on as if door was open. Since the initial date of incident the vehicle now does this during operation, whether the vehicle is parked, or in motion. A call to the local ford dealership service department it was indicated that this has been a complaint of hundreds if not thousands of late model ford owners and that, still at this time, fordmoco has not issued a recall for the door latches, thus if not under their 3yr/36,000mile warranty the part would have to be replaced at the vehicle owners expense of around $400-$500 u.s. For the part and repair. I was directed to file a complaint via website, and to also explore many internet websites and forums related to this ongoing issue. Upon a brief internet search, I was easily able to find that indeed the ford service adviser was correct in the amount of complaints by many late model vehicle owners concerning the door latch sensor failures, causing the alarm/warning light to activate while the vehicle is in motion, or parked, whether the vehicle was on or off.
Tl* the contact owns a 2013 ford edge. The contact stated that the instrument panel door warning light remained illuminated when the doors were secure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 46,000.
2013 ford edge driver door sensor remains ajar, I close the door more than 7 times for the inside light to turn off. While driving the sensor will turn on and doors will not lock.
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