Tl* the contact owns a 2013 ford edge. While driving various speeds, the door latch warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 32,000. The VIN was unavailable.
2013 Ford Edge locks complaints
Page 3 of 4: complaints 41 to 70 of 77, newest first, as owners wrote them.
Tl* the contact owns a 2013 ford edge. While driving approximately 25 MPH, a chime sounded and the front driver side door ajar warning indicator illuminated; however, the door was closed securely. The failure occurred when driving and after the engine was turned off. The driver's side interior door would not unlock whenever the failure occurred and the contact had to exit from the front passenger door. The vehicle was taken to the dealer where the door latch sensor was replaced. The failure recurred ten months after the vehicle was serviced. The vehicle was not repaired for the most recent failure. The manufacturer was notified of the failure. The approximate failure mileage was 46,000. Updated 09/08/16*lj
Tl* the contact owns a 2013 ford edge. While driving 5 MPH, the driver side door ajar warning light illuminated. The failure recurred whenever the vehicle was operated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 47,570.
Tl* the contact owns a 2013 ford edge. While the vehicle was in motion, the driver side door failed to remain closed and the door ajar warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the door latch failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 44,000. Updated 08/08/16 *bf the consumer stated the door ajar light stayed on and the door wouldn't lock. The alarm would come on and go off. The consumer replaced the lock. However, the new one, did the sane thing. Updated 08/10/16.
Tl* the contact owns a 2013 ford edge. While driving various speeds, the door ajar light was persistently illuminated when the doors were completely shut. The failure was persistent. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Tl* the contact owns a 2013 ford edge. After closing the driver's door, the door ajar warning light illuminated. The contact stated that the door was not closed. The contact stated that the door ajar warning light remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 60,000. The VIN was not available.
Tl* the contact owns a 2013 ford edge. While the vehicle was parked, the door ajar warning light illuminated. In addition, all the doors failed to remain locked. The failure occurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 40,000.
Tl* the contact owns a 2013 ford edge. The contact stated that the door ajar warning light remained illuminated while the vehicle was in the drive position. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the door latch needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 76,487.
Tl* the contact owns a 2013 ford edge. While the contact was inside the vehicle, the door ajar warning light illuminated intermittently. The failure recurred twice. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 24,000.
Tl* the contact owns a 2013 ford edge. The contact stated that the door ajar light was constantly illuminated when the door was closed completely. The failure was persistent. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was approximately 42,000.
Tl* the contact owns a 2013 ford edge. The contact stated that the door ajar light was illuminated and the interior lighting remained illuminated. It was difficult for the contact to lock the doors while the lights were illuminated. The vehicle was taken to the dealer to be diagnosed, but the results were unknown. The mechanic sprayed compressed air in between the door contacts, which remedied the issue temporarily. The failure recurred. The manufacturer was not notified of failure. The approximate failure mileage was 52,000.
Tl* the contact owns a 2013 ford edge. When the key was in the ignition switch, the driver side door ajar chime sounded and the warning indicator illuminated. The failure went away when the door was slammed. The vehicle was driven to the dealer where it was diagnosed that the terminals of the driver side door latch were corroded and the latch needed replacement. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 44,000.
Tl* the contact owns a 2013 ford edge. While the vehicle was parked and in motion, the door ajar warning light illuminated when the door was properly closed. The failure occurred constantly. The vehicle was diagnosed nor repaired. The contact stated that the VIN was not included in the federal safety agency campaign number: 15v246000(latches/locks/linkages). The manufacturer was made aware of the failure. The failure mileage was 55,000. ..updated 05/19/16 *bf updated 11/29/2017
Tl* the contact owns a 2013 ford edge. While parked, the door ajar warning light for the front driver side door illuminated when the door was properly closed. The failure occurred constantly. The vehicle was not diagnosed nor repair. The manufacturer was not made aware of the failure. The failure mileage was 32,000.
Tl* the contact owns a 2013 ford edge. After closing the driver side door, the door ajar warning light illuminated, which indicated that the door was still open. The failure caused the interior dome light to remain illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 42,690.
Tl* the contact owns a 2013 ford edge. After closing the driver side door, the door ajar warning light illuminated. The failure indicated that the door was still open and caused the dome light to remain illuminated. The vehicle was not diagnosed nor repaired. The manuacturer was notified ofthe failure. The vehicle was not repaired. The failure mileage was 60,000. The VIN was not availiable.
Tl* the contact owns a 2013 ford edge. When the vehicle was started, the driver side door ajar warning light remained illuminated. The vehicle was taken to the dealer where it was diagnosed that the door latch had to be changed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 42,927. Updated 04/06/16*lj consumer stated the same problem happened almost exactly 1 year apart. Difficult to drive at night with the dome lights on above the eyes, plus warning lights and warning sound going off. After the warranty expired they changed the latch ( checked online) lot of people having same issue. Consumer called ford motor co. But no help! Updated 6/7/18
Tl* the contact owns a 2013 ford edge. When the driver side door was closed, the interior lighting and driver side door ajar warning light remained illuminated. The failure occurred intermittently. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000.
Tl* the contact owns a 2013 ford edge. Even when the vehicle's doors were closed, the door ajar warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the vehicle needed a new door latch. The vehicle was repaired, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 72,000.
Tl* the contact owns a 2013 ford edge. The contact stated that even when the vehicle's doors were closed, the door ajar warning indicator illuminated. In addition, the interior lighting remained illuminated for approximately 10 to 15 minutes. The vehicle was taken to the dealer where it was diagnosed that the vehicle needed to be reprogrammed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the vehicle needed a new door latch. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.
Tl* the contact owns a 2013 ford edge. The contact stated that after the front driver side door was closed, the door ajar warning light illuminated. In addition, the contact stated that all doors failed to lock. The vehicle was taken to an independent mechanic where it was diagnosed that the latch and the door ajar switch needed to be replaced. The vehicle was repaired. The contact also mentioned that the exterior light failed to illuminate intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 45,000.
Tl* the contact owns a 2013 ford edge. After exiting the vehicle and locking the doors, the door ajar warning light illuminated and the interior lights remained illuminated. The vehicle was taken to the dealer. The technician diagnosed that the door latch needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 46,000. Updated 01/12/16*lj
Attempted to lock door after 'door ajar' chimed on. Slammed door several times but the warning did not go away. Drove to work like this and the doors didn't lock after going 10mph. This occurs everyday. I don't know if my door will open if involved in an accident or what. Nothing has been corrected as of this writing.
Tl* the contact owns a 2013 ford edge. While driving at various speeds, the front driver side door warning indicator illuminated and caused the battery to fail prematurely. The vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Tl* the contact owns a 2013 ford edge. The contact stated that the rear door ajar light illuminated causing the doors not to be able to lock or unlock automatically. The interior lights also remained illuminated, causing the battery to fail prematurely. The vehicle was taken to the dealer where a failure code was located at the rear door locks. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 40,000.
The door lock sensor has become defective on the car causing the door ajar warning to stay on at all times. Being a nurse, I go to work very early and travel for 30 miles each way. When this isn't sensor isn't working the doors will not lock while the key is in the ignition and there is a constant dinging noise to close the door again every time I stop. Driving to downtown dallas is very unsafe in the my car now. The interior lights stay on for miles and it is hard to drive in the dark with the interior lights on. Two dealerships say this is a known problem on the ford edge and they have received bulletins on the problem but no recall. They say the sensor needs to be taken out and cleaned, it is not broken therefore the warranty nor extended warranty will not cover the $400 repair. Please help make ford fix this problem by issuing a recall. ...updated 10/29/15
Tl* the contact owns a 2013 ford edge. The contact stated that the driver side door did not lock and the door ajar warning light remained illuminated. The failure recurred daily. The contact had to open and close the door numerous times before it finally locked. The vehicle was taken to a dealer where it was diagnosed that the door lock needed to be replaced. The manufacturer was not notified of the issue. The VIN was unavailable. The failure mileage was unknown.
Tl* the contact owns a 2013 ford edge. Upon starting the vehicle, the doors would not lock and the door ajar warning light illuminated on the instrument panel. The driver side door was not locked. The failure occurred every time the contact entered the vehicle. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 47,000.
Tl* the contact owns a 2013 ford edge. While driving at a low speed, the doors failed to automatically lock. In addition, the door ajar warning light illuminated even though all the doors were closed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 57,000. The VIN was unavailable.
My 2013 ford edge SUV is in the ford shop as I write this ? It's been there since friday, due to a latch issue ? Which is a ford part malfunction. (a bad part) a part that will not last and may need to be replace again.. I google it friday and saw there are so many complaints on the part, I don?t understand why it?s not recalled or the ford company I bought it from can?t just replace it. Ford wants $484 from me to replace this part, I am so upset. Plus they have had my car for three days. ? After this I am done with fords!!! My first new SUV, my first ford purchase and it?s already in a shop, due to a part that was not a good part to start out with. If you guys want to buy this SUV from me, make me an offer. I am not a happy customer. Ready to go to toyota or a honda.
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