The apim module went bad and the screen is out in the touchscreen is unresponsive to touch. I can't access the any of the controls and for climate or entertainment or anything. I can't even turn the defrost on to take the keep the windshield form fogging up. The other problem was that the the tailgate will not open and it won't release.
2015 Ford Edge body complaints
Page 2 of 3: complaints 11 to 40 of 51, newest first, as owners wrote them.
While driving this vehicle, the rear window shattered. I pulled over to check the damage and concluded nothing hit the window to cause this damage. While investigating (online reports and speaking with repair specialists) the cause of this damage may be related to the heating strips (for defrosting) in the window.
The area under spare tire has puddle of water after rain.
Movable sunroof was discovered with crack running fore and aft. No apparent impact damage and vehicle is kept in garage when not in operation.
The panoramic sunroof cracked towards the front with no damage or hit to cause it. After researching it seems to be a common problem with the ford edge sunroofs.
Shortly after purchasing my ford edge, it developed condensation in the tail light compartment. It has progressed into a leak in the tailgate leaving water in the brake light compartment. Since then, the leak has caused my lighting system to quit working which poses a safety threat. This obvious design defect poses a safety threat. Further, I see many other ford edges out on the road with this same defect which poses a safety threat to numerous drivers on the road. Ordinary wear and tear could not account for this problem so soon in the life of the vehicle and very shortly after I purchased it. (certified, pre-owned from the dealership). I am a careful and conscientious owner, as the general condition of the car shows. I have not done anything to the car that would cause this defect.
2015 ford edge. Consumer writes in regards to steering gear motor bolts safety recall. *ld the consumer stated the vehicle has had water leakage issue. Rain water would pool on the driver's side floor. The consumer requested to be reimbursed the cost of repairs for the steering gear.
My wife was inside at work and the 2015 edge was just sitting in the parking lot. She got in after work and started the car and boom the back window just shatters. Not remote started or anything. It was about 27degrees f outside. The window literally broke at all 4 corners. I have read there is a recall in canada for this issue but not one here in the united states. This is a wonderful way to start xmas is with a $600 repair bill since ford says it's not covered under warranty.
Panoramic sunroof cracks for no reason. The car is garage kept and well taken care of. Minimal research has shown that this is a known problem but no recall has been issued.
Wavy pattered cracks on the back panel of panoramic sunroof glass with no indication that something fell on it to cause the cracks. I was not in the car when it happened and do not leave my sunroof shade open all the time, so I cannot be sure exactly when the cracks happened. I leave the shade closed during the hot summer months.
I own a 2015 ford edge titanium trim. Both panoramic sun roofs have developed cracks for no apparent reason. I believe this is a significant safety issue as I can hear the glass grinding as the car flexes while driving. Each roof panel developed these cracks at different times. In neither instance was the car subjected to unusual or severe driving conditions.
Purchased a used 2015 "certified" ford edge titanium 3 months ago now. The sunroof will not close. I am being informed its the sunroof racks and those are not covered in either my certified warranty or my power tran warranty. How can a sunroof only used 3 times racks break unless they were already messed up and the dealership thought it would be easier to get rid of instead of fixing.
Back part of panaromic sunroof has spider cracks; vehicle has 40k miles
- bought a 2015 edge sport at gaudin ford, las vegas in may 2015 - had it serviced in aug 2015 for recall 15b21 a - pillar water leak inspection and repair - oct 2018 after a heavy rain, drivers side floorboards flooded - oct 2018 took to dealership to fix, they claimed it was water leaking in from the top of a repaired windshield. Had it fixed by safelite. - feb 2019, multiple days of rain in vegas ... Again, the floorboards flood, crackling in the speakers. - called gaudin ford multiple times (5-6) from service manager, vehicle rep, gm and head of service dept ... Calls not returned. - made two calls to fords customer service hotline in oct 2018 and again in may 2019 for help ... Both times said this issue is no longer covered by your warranty. - want ford to fix this origination issue from manufacture date (I have documentation that it was from the plant that the issue originated from) and I want the lack of customer service from gaudin ford to be addressed.
Rattle in the pillars and the panoramic sunroof, when driving the car at speeds between 35 and 50 miles per hour. I have had the car at the dealer, hawk ford in st. Charles il. Several times over the last 18 months. The dealer has replaced the sunroof, side airbags, and seat belts. I have read online that there may be a structural problem with this year, model ford, where the pinch weld holding sunroof mounting bracket had a bad weld. The rattle is so bad at times I am concerned that there is a structural problem with the vehicle.
I was waxing the top of rear hatch. When I heard a cracking sound. Then noticed the panoramic glass had cracked for no apparent reason.
Panoramic sunroof cracked without any impact
Moon roof will not close. Out of alignment.....2nd time this happened. First time was after defective glass fixed as glass had random cracks. Car was parked both times when these problems occurred. One in summer, next in winter.
Takara recall I have had continuous issues with my 2015 edge with the doors becoming ajar. The first time I was stuck in below zero conditions, without being able to have my heart on close my doors or lock them. If that wasnt enough, I had to call a tow truck because my car battery died as a result of being able to close the doors. This has happened countless times and now again I have another issue but the lift gate is ajar. This time however the car is still driving. How can ford not recall this? You say it isn't a safety issue but I could have froze to death, been seriously injured when I'm driving and the door suddenly flies open. Correct this. I will end up filing a lawsuit if anything happens again. I just bought this car a year ago. You cannot justify a $40,000 car not being able to open or close my doors or trunk. Get it figured out or I will be contacting someone who will. I've been in support of ford since I was 16. You're about to loose a valuable customer and I'm about to spread the word how ford cant stand behind their vehicles.
Discovered on or about 11/19/18 a wavy crack/fissure across rear-most moon roof iwindow. This is the window component of the moon roof which does not move.. The window crack/fissure was not the result of any accident or impact with any object. I have 38,000 miles on this vehicle. Internet search suggests this may be a common vehicle defect. Fortunately the window has not shattered.
Vehicle was parked on 09/29/18 with no cracks. Upon opening the cover to the vista sunroof on 0.9/30/18, both front and back panels had developed long wave like cracks between the layers of glass. There is no indication of impact to the panels. A pen track test was performed with no findings of any impact points. This appears to be a defect in the material or manufacturing process as these cracks appear to be stress related and not impact related.
Purchased 2015 ford edge in august 2018, purchased by my son. We asked if the sunroof was the same glass as windshield. Dealership did not readily know but the 2 panels said laminate. One sunroof panet broke and dealer said it wasnt their problem SUV was purchased under waranty and newly owned, withing about 20 days. The dealer told my son to call insurance and insuarance was to pay plus my son paid deductible. The dealers auto body said they found a piece of glass and replaced it rather than order new. The dealer replaced with the type of glass that is textured and they said it shatters into small pieces. It does not match the tinted laminate that was there or the second other sunroof panel that is there. It can't be used for fear of exploding and why did they put in something unsafe and worthless.
Just over a month after purchase, moonroof began to malfunction. It would open, but not close. Vehicle was stationary in a parking lot.
Rear roof glass has now cracked for a second time. Spider-like veins. Insurance claim covered the first repair, but clearly the manufacturer has an issue based on the number of complaints about this problem. Couldn't tell you when or how it happened, but there is no visible damage (I.e. Rock, etc.) that could have caused the breakage. Ford needs to address this issue.
Tl* the contact owns a 2015 ford edge. The contact stated that the lug wrench that came with the vehicle for removing the lug nuts failed to fit the lugs correctly. The vehicle was taken to all nation ford orange park (7700 blanding blvd, jacksonville, fl 32244, (904) 270-9943) and the contact was informed that this was a known failure. The manufacturer was made aware of the failure and stated that there was no recall. The wrench and lug nuts were not replaced. The failure mileage was approximately 87,000.
The glass roof on my 2015 ford edge cracked in a wave pattern in multiple runs across the entire length of my roof for no reason. No chips or impact area visible on roof. Noticed after leaving dealership for oil change.
The vista roof is slow to close and will reopen mid close with out warning. Ford has looked at it and said it was a lube problem and keep lubing the track but it keeps happening.
Rear passenger door is off set from the frame. Ford said there was nothing wrong. As you can see in the photo, the door and frame don't line up. It has been like this since I got it.
Front and rear lower door jams collect dirt and salt on door. This happens both on highway and town driving. I had to have ford clean and reinstall the gasket on the jam at a cost to me. This has not fixed the problem. Has happens since I got it with 11k miles.
After owning my car for only 16 months, the panoramic sunroof on my 2015 ford edge titanium cracked completely down the length as well as across the width of the entire roof. Neither the car nor roof had not been struck by anything - it was very obviously a stress fractures. It was a warm sunny spring day, and the car had been just sitting in front of my house. When I drew back the sunroof shade, I saw the roof completely cracked side to side and front to back. I very carefully drove to my ford dealership. The service department insisted that a rock or something hit it and refused to do anything to help replace it. I had to have a body shop replace the sunroof and my insurance company covered remaining $800 of the $1300 cost after I paid the $500 deductible. My auto insurance has now gone up several hundred dollars because they considered it an "accident" which it was not! This is obviously a manufacturing defect which very worries me that the replacement roof will be also likely to break. There was definitely no impact but ford refused to acknowledge any responsibility - this is criminal.
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