Tl* the contact owns a 2015 ford edge. While driving 65 MPH, the rocker panel detached from the passenger side of the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The VIN was unknown. The failure mileage was 45,451.
2015 Ford Edge body complaints
Page 3 of 3: complaints 41 to 51 of 51, newest first, as owners wrote them.
I started seeing water on the drivers side floor of the car in november 2017 after about a week of rain and after the car was sitting in my driveway for a couple of days. There was about an inch of water on the floor and water shooting out of the vent under the drivers seat when the heat is turned on. All of the windows on the inside of the car are so wet & foggged up they just drip. After googling 2015 ford edge water leaks about 20 + articles popped about ford issuing a stop sale on some 2015 ford edge models made before april 28th 2015 for water leaks that cause corrosion, molding, and electrical problems. My car was made april 8 2015. I talked to ford and since it wasnt an actual recall they wont address it. I talked to the dealership who then told me since it out of warranty & there wasnt an actual recall that they wont either. After about a week of going back and forth with bickford ford they decided to look at it. I brought it in on decemeber 18 2017 and they contracted it out to a company called hoglunds in everett washington. On decemeber 20 2017 bickford called and told me they diagnosed the issue,that it was indeed a water leak in the frame of the car and that they were going to have it fixed. On decemeber 22 2017 bickford called and said that it was fixed and ready to pick up. When I went to pick it up. They told me that they had washed it and handed me they keys. When I got in the car the floor was more wet that it ever had been before because it was washed and the windows were fogged up. After asking why it was still wet they told me it wasnt their responsiblity to clean up the water and they were just going to fix the leak. I then called hoglunds and they told me that there is a hole in the factory seam of the car on the drivers side above the fender that cannot be accessed without 30-40 hours of labor. So they hadnt actually done anything with the car.
While driving down the interstate we hear a loud 'pop' which sounded like a balloon popping then a crackling noise. I looked back and the entire rear window on the hatch of our edge had shattered. Luckily it stayed in tact until we returned home and when I shut a door it started to break all of the way open. We were not traveling by any other vehicle at the time this happened.
The panoramic sunroof has developed a crack. A simple google search will show this is a common problem with this year. According to the dealer, the crack was caused by an impact. I am not able to see any impact damage. These windows are supposed to be stronger than steel. If I have to worry about a 200lb glass roof collapsing on top of me, that needs to be fixed. For refuses to acknowledge this as a defect and puts it off on the consumer. A safety recall should be issued.
Rear doors freeze shut trapping rear seat riders. This has happened many times on this car here in northern minnesota. Have taken car to dealer three times with the doors frozen. They have done all they can to repair this including modifying the car at my cost. Ford has not responded with any help, our dealer has no idea what more they can do, but has told us we are not alone with this problem. It happens anytime we have slush on the roads and the temp. Is below 32 degrees
I noticed a spot that was about an inch long on the rear hatch back glass where the defroster grid appeared to be delaminated. Later that evening, I was on my way to work. The temperature was below freezing. I was driving about 35 MPH on a country road because the roads were icy. There was no traffic on the road other than myself. I allowed the car to warm up with the rear defroster on for about two minutes prior to my trip. About a mile up the road, the rear hatch back glass exploded. A section about 8" by 6" was blown out away from the vehicle, with the rest of the glass broken but remaining in place. The section of the window that was blown out was the same area where I had seen the delamination earlier that day.
From the date we bought our ford edge we have had white particles, dust and dirt coming in from all of the door seals and rear back hatch. The white particles are all through the vehicle. There is a brown dust or dirt on the top of the passenger seat and rear passenger seat and on the head rests for both seats. The dirt and dust makes me cough a lot, ( no one has ever smoked in the car ). It feels like we are inside of a vacuum cleaner disposable bag. We believe none of the seals on any of the doors work properly. When we first got the car, a burning smell was coming from the passenger side of the vehicle. A new exhaust system was put on the car a month after we bought it. That problem with the burning smell went away. We were told by the fourth dealership that we took the vehicle to that all the seals on the doors and back hatch would have to be replaced, but that never came about. So here we sit with all the white dust and dirt. We believe the cabin filters are not working. So the dust and the dirt are also coming in through all of the vents in the vehicle.
The door seals are not working. We have white particles and road dirt inside of the vehicle since the day we started driving it. We are getting headaches and coughing a lot if we are in the vehicle for more than a few minutes.
The rear tail light on the 2015 ford edge sel has developed cracks which leak and cause condensation and water to build up inside the tail light. This creates the potential for a electrical short or fire.
Tl* the contact owns a 2015 ford edge. While the contact's dogs were inside the parked vehicle, one of them depressed the park assist button that was located on the center console of the front passenger side of the vehicle. As a result, the vehicle began parking itself and crashed into a fence. No injuries were sustained and a police report was not filed. The contact mentioned that the failure recurred twice. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 5,750. The VIN was unavailable.
The driver side carpeting has nothing to hold up the edge/top of the carpet above the dead-pedal and obdii port. The carpet has been slowly falling down and replaced once under warranty by ford. This has not fixed the issue with the top falling down. This can cause serious interference with the driver's feet while operating the pedals. Already there is barely enough room for my foot to rest on the dead pedal already (size 9) without hitting items above the dead-pedal not to mention adding the worry and dangerous falling carpet on the the driver's foot. Ford needs to revisit this and create some attachments to hold the top of the carpet up.
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