The ford edge has a cracked flexplate and emits a rattling noise and ford will not address the problem. A cracked flexplate should not happen, let alone at 50k. The vehicle now sounds like a diesel and puts the driver and others at risk. Should the flexplate fail, the resulting damages and injuries could be deadly. This happens are startup and when slowing down.
2015 Ford Edge transmission complaints
Page 4 of 5: complaints 71 to 100 of 118, newest first, as owners wrote them.
I was driving during my normal routine, from picking up my baby at daycare to go home when a rattle noise suddenly started. It was not too loud in the beginning, but as I approached the house, the noise started getting louder and louder mostly when idling at stop signs or red lights, for example. The 2015 ford edge awd 2.0 l ecoboost is 4.5 years old and has 66,000 miles. The day after, I took the car to a ford dealership and was told that the flex plate was broken and so is pretty much everything that is attached to it including the crankshaft, torque converter, and fluid pump and that I would need to replace the whole engine. Ford provided me a case number, but no further assistance since the vehicle is no longer under warranty. The car is currently at the authorized dealership. I was quoted $7,300 to fix the vehicle. A problem with a flex plate can be very dangerous as I'm understanding that they transmit the power from your engine to the transmission. I could have lost my ability to control the vehicle's power. A bad flex plate could potentially cause a loss of power to the wheels and result in an accident. In addition, the flex plate broke the crank shaft and torque converter, which also prevents the engine to function properly. My vehicle is less than 5 years old and this has happened already with it. I'm fortunate to have not suffered an accident because of this.
Mileage at event: 79,000 on 2/14/20 a rumbling noise from under the hood began when the vehicle was at idle, more pronounced at start-up, and the noise subsided when under power. Took to dealer on 2/20/20 and the mechanic could not diagnose the problem. Noise continued at start-up and when at idle. On 2/25/20 while traveling at 70 MPH on the interstate, all propulsive power was lost yet engine could still rev and all power functions remained (steering, breaking, auxiliary power, etc.). Pulled off the road and turned engine off. Could not re-start vehicle and vehicle was towed to the dealer. Initial inspection showed that the flexplate had split into two pieces. One inner portion remained connected to the crankshaft, the other outer portion connected to the torque converter. (see attached picture of flexplate.) during the failure, the broken flexplate destroyed the bendix gear on the starter which was also replaced. In addition, the crankshaft seal was replaced which indicates an alignment issue may be the root cause. This is similar to previously reported complaints with the federal safety agency ids (11218798, 11194165, 111277542, 11204923) and related to ford service bulletin 19-2236 (dated 06 august 2019) as well as ford communication ssm 47398 (the federal safety agency id 10144200). Of the previous complaints, two have had repeat failures, likely indicating an inherent alignment and engineering flaw with the vehicle. Note that the 2015 ford edge was the first ford vehicle to have the 2nd generation 2.0 l ecoboost gtdi with twin-scroll turbo. I believe that this is just the beginning of flexplate failures as more 2015 - 2018 ford edges reach the ~75,000 mile mark. Safety comment: the vehicle was in motion at 70 MPH when I heard a loud crack and lost all propulsive power. While I was able to safely glide to a stop, this could have been more dangerous at a high traffic time.
Upon starting my vehicle this morning 10-11-19 a system indicator light came on related to the traction control. The stability control lights (2 lights) are on and stay on - they are not flashing. Not sure what to do?
I started my car and turned on to a busy street. My car then slowed to an almost immediate stop. I received an error message stating hill assist unavailable (I wasn't on a hill at all), then a wrench light appeared along with an engine light and airbag light turned on as well. I was unable to accelerate when pushing the petal. Meanwhile there is traffic behind me forced to move around my vehicle almost causing serious accidents.
Tl* the contact owns a 2015 ford edge. While depressing the brake pedal, the vehicle shuddered and stalled without warning. The vehicle was able to restart. Also, while the brake pedal was depressed, the vehicle acclerated slightly. The vehicle was taken to an independent mechanic where the failure was undetermined. The vehicle was taken to auffenberg ford belleville (901 s illinois st, belleville, il 62220, (618) 624-2277) where it was diganosed that the tranmission needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.
Tl* the contact owns a 2015 ford edge. The contact stated that the transmission was functioning abnormally. The transmission shuddered and failed to properly change over when necessary. Glenwood springs ford (55 storm king rd, glenwood springs, co 81601, (970) 945-2317) replaced the tcc solenoid, but the failure recurred. The dealer stated that further diagnostic testing was needed. The manufacturer was notified and indicated that there was no recall campaign issued for the transmission. The approximate failure mileage was 80,000.
After driving the car under normal conditions for the first 40k miles it started to make rattling noises. Took it to the dealer and it had a broken flywheel. 18k miles later it has another broken flywheel
Tl* the contact owns a 2015 ford edge. While operating the vehicle, a rattling noise was heard from the engine compartment. The vehicle was taken to an independent mechanic who diagnosed that the flex plate was cracked and needed to be replaced. The vehicle was repaired, but the failure recurred approximately 40,000 miles later. Tallassee ford (1618 gilmer ave, tallasee, al) and the manufacturer were notified of the failure. The failure mileage was 105,328.
Vehicle installs after starting or
While driving down the street or highway, the vehicle is randomly shifting hard to change gears.
When accelerating from a stop light, the vehicle hesitates/stalls and then jerks as I try to accelerate again. This has happened several times.
Car was taken to liberty ford in warrensville recently for an oil change. Told that the oil pan was cracked and oil was leaking. Needed repair. Indicated that the car was under warranty. So repair would be done free. No indication of problem until car was taken in to shop for oil change. Told it was a small leak when asked why I didn't notice it!
2015 ford edge transmission shifts extremely hard when changing acceleration rates from low to high. Some times you can hear the engine rev before it drops it into gear. This happens in both city and highway driving at all times of the year.
I pulled into my garage, put the vehicle in park, & noticed the letters displayed behind the steering wheel still showed that I was in neutral even though my gear shift was in park. The gear shift would not budge from park even with my car on. I turned the car off & on a few times, but still no change. I could actually roll my car forward & backward by hand while in the garage while this was happening. I put my emergency brake on to avoid any further, unwanted movement. I called aaa to come tow my vehicle out of the garage & take to the local ford dealership. They determined that the shifting cable had broke, & $350 later I got my car back. Thank goodness this happened in my garage, because if that had happened anywhere else I or someone else could've been injured or caused a wreck if the car had rolled had I not noticed the problem in time. The dealership had said that this was the 2nd ford edge that this exact problem had occurred with in the last month. Big concern!
I was driving 55 MPH and car power dropped to coasting and I had to pull off the road. The oil indicator came on. I called triple a and then tried to reset the oil light to reset and the car started again with power. Cancelled triple a. Car was not reset after oil change. I could have been rear ended!! Really scared me.
While driving the rmps all of the sudden increased rapidly (I had my foot on the accelerator traveling around 50 mpg) as the vehicle continued to slow. The vehicle then started to sputter like it was running out of gas (had a full tank). I pulled over then started out again. Then I realized it was the transmission. I reluctantly went into first, smoothed into 2nd then felt like it totally skipped 3rd before settling into 4th. I have 6 years. Traveling around 60-70 was fine. It was the lower gears when starting from a stop that was giving me issues. I need to advise you that this is a 2015 model with only 12,885 miles on it when 3rd and 5th gear 'dropped out' of my transmission. This is what the licensed ford mechanic advised me. I'm very upset because it's still under warranty and ford will only fix the broken parts and not the whole transmission. Only 12,885 miles and I bought it used - I've only had it for 3 months at this point.
Vehicle lost all forward driving power when merging into traffic on 3 lane major highway from on ramp during rush hour traffic. Wrench light came on and vehicle entered limp mode. Nearly crashed because of limp mode caused reduced steering and reduced speed to maximum of 10 MPH on highway with 55 MPH speed limit. No where to pull over on highway so drove vehicle in limp mode off next exit. After parking and re-starting, reverse not engaging and now slipping in and out of drive gears. Towed to dealer. Dealer unable to diagnose transmission problem. During diagnosis dealer performed cost analysis and decided to replace entire transmission. Vehicle at dealer service center for 30 days. After picking up "repaired" vehicle a loud exhaust note is now prevalent. Need to take vehicle back to dealer service department for further diagnosis.
Reverse aid camera randomly turns on while the car is in motion. When this happens the transmission appears to lurch as if the traction control system is adjusting the spin of the front tires. We have had this into the dealership multiple times and they have even replaced the camera and the issue still happens. We are concerned that the transmission may fail to operate normally under load when attempting to accelerate.
Tl* the contact owns a 2015 ford edge. While driving various speeds, while the accelerator pedal was depressed, the vehicle failed to accelerate without warning. The vehicle was taken to the dealer where the failure could not be determined. The failure recurred several times. The failure mileage was 27,449. The manufacturer was not made aware of the failure.
I own this 2015 edge for less than a year and less than 15,000 miles. Driving on a sunday afternoon at 35 miles per hour to pick pumpkins and the transmission just starts spinning. We pull over and transmission is completely shot will not move car. Call aaa and have it towed to the nearest dealer carbone ford in bennington vermont. This is not where it was purchased but it is where I have it serviced. So the first thing they tell me is ford will not issue a loaner vehicle nor will they pay for a rental. They tell me they first must "download the data from their computer to ford, so that ford can decide whether to fix it or replace it." this took two full weeks. In the third week ford told them they could repair it and the parts were sent. In the fourth week I was promised the car wednesday and then "absolutely friday" it is now saturday and no car. I have rented a car for four full weeks going on five. The killer is that aamco would have taken two days to fix or replace my transmission and ford thinks this is somehow not their fault therefore no loaner vehicle.
Engine goes to idle while underway, orange wrench appears on panel, no response from throttle. Happens without warning at any time, high or low speed. Extremely dangerous. I cannot imagine why there has been no recall on this.
At 6200 miles on a clear warm day of about 95 degrees, at about 40mph on a flat city road, the car lost all power of acceleration, and I had to pull over and come to a complete stop. The engine light and a wrench light appeared on the dash display, and hill start assist unavailable message appeared. I put car into park and shut off engine, waited about 2 minutes, and restarted engine. The engine idled roughly and the accelerator pedal produced no results when pushed. Shut engine off again and waited about 5 minutes and restarted. Accelerator pedal worked normally, and drove off. Wrench light went out and engine light went out after about 20 miles. No accidents were caused as there was enough time to react and travel was on a local street while going straight.
My car is ford edge 2015 with only 439 miles on it. I was turning right when attempted to accelerate the car just shut off by itself. I managed to drift into a parking lot to stop the car.. No check engine light was on just a message displayed on the dash "full accessory power active" and the green light on the starter button was flashing. Had to put the car in park and wait 2-3 min until I could successfully restart it. Request research help
Tl* the contact owns a 2015 ford edge. While driving approximately 50 MPH, the vehicle lost power without warning. The vehicle was coasted to the side of the road, turned off, and restarted; however, the failure recurred. The vehicle was towed to a local dealer, but the failure was unable to be duplicated. The manufacturer was made aware of the failure and promised to investigate the issue. The failure was not diagnosed nor remedied. The failure mileage was 83,082.
While driving vehicle, it shudders and the engine shuts off. The car lights stay on in the interior and exterior - but the information screen goes black and then the back up camera turns on. Car will not accelerate -- stays like this for a few moments then goes back to normal but then happens again -- usually 3 times within 3 minutes. This is the second time my vehicle will be going into the service dept. The first time I was driving on a major highway going 75mph, speed dropped to 60mph within a matter of seconds - would not accelerate and rear view camera was on. Second time, at a stop light and the car shuddered and turned off when driving through the green light the engine shut off again. Then, as the vehicle was being pulled off the road and out of traffic the engine shut off again. Vehicle was towed to service dept. Ford says there is nothing that can be found.
I ford edge has a bumping sound on the passagner side. It was a brand new vechile. But it made this noise. Come to find out after it broke down the throttle body and power train. I was told by the dealer that their was a recall by fcc said their was no recall. Fcc would not buy the car back. The dealership did "fix" it but what really is a fix ( a patch) which means it will break down again. The car would not crank or make any noises! It just stopped in a parking spot.
Fwd 3.5 v6, 7 month old car with 12,200 miles- driving on interstate when engine just quit with no warning. Wrench symbol illuminated on dash. After shutting down, car was able to be restarted, only to have the same problem after 3-5 minutes. Car was towed to ford dealer, where problem was diagnosed as a faulty throttle body. Dealer said they see a lot of this problem and that I was fortunate that they had the part in stock. I felt I was fortunate to be able to safely pull the car over, without causing an accident. Car was repaired the next morning.
On 26 july 2016, I encountered a sudden and inexplicable problem with my vehicle that involved the loss of the ability to accelerate. . . While I was in traffic on a busy road. The gear shift was still in the 'drive' position when the incident occurred requiring me to drift into a driveway/parking lot, narrowly averting an accident. I was in the process of attempting to pass another vehicle. Needless to say when this incident happened I found myself, and my grandchildren, in a very dangerous situation. As the moment the vehicle is unsafe to operate. On 27 july the same issue reoccurred three more times (all on local streets), once while I was in an intersection, while I was on my way to the cowles ford dealership to have the vehicle serviced. The service manager, took my vehicle in (he graciously provided a loaner vehicle) and one of the service representatives, hypothesized that the problem might be related to the throttle. I'm not sure if the issue was mechanical or related to the computer system. The service manager indicated that it may take about a week to service the vehicle due to the volume of service requests, so I will not know if the vehicle is drivable until after the first week of august.
I was driving on a busy highway at about 45 MPH and I couldn't accelerate. Luckily I was able to coast off to the side burn. My car only has 6700 miles on it. They towed it to the dealership and the dealership told me that they can't get it into to look at until august 1st. The apparently won't even give you a loaner car in the meantime. Very frustrating. This could have been a very dangerous situation.
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