The contact owns a 2016 Ford Edge. The contact stated that while reversing out of a driveway at 5 MPH, the brake lines ruptured. There were no warning lights illuminated. The vehicle was taken to an independent mechanic for the rear brake hose replacement. The local dealer was contacted regarding a refund, which was declined due to the recall remedy not being available. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency Campaign Number: 25V544000 (Service Brakes, Hydraulic). The manufacturer was not contacted. The failure mileage was approximately 91,000.
2016 Ford Edge brakes complaints
Page 3 of 6: complaints 41 to 70 of 157, newest first, as owners wrote them.
The contact owns a 2016 Ford Edge. The contact received notifications of the federal safety agency Campaign Numbers: 25V544000 (Service brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts for the recall repairs were not yet available. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
The contact owns a 2016 Ford Edge. The contact received notifications of the federal safety agency Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2016 Ford Edge. The contact stated that while driving at 15 MPH in the rain, the brake pedal was applied however, there was a delay in responding, and crashed into a Subaru Forester. There was an abnormal squeaking and squealing sound detected. The vehicle was drivable. While approaching a stoplight, there was an abnormal squealing noise, and there was an increase in stopping distance. There were no warning lights illuminated. The contact sustained a sprained neck, and medical attention was provided. There was no reported fire or air bag deployment. A police report was filed. The vehicle was taken to a brake center where it was determined there was an ABS failure related to the federal safety agency Campaign Number: 25V544000 (Service Brakes, Hydraulic) however the parts were not available. The hood was unable to be opened. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 111,000.
The contact owns a 2016 Ford Edge. The contact received notifications of the federal safety agency Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was shifted into reverse(R), the rear-view camera intermittently displayed a blank or distorted image. The dealer was contacted but offered no assistance. The manufacturer was made aware of the failure. The failure mileage was unknown.
The contact owns a 2016 Ford Edge. The contact stated that while driving approximately 45 MPH, the contact depressed the brake pedal, and the brake pedal felt spongy and depressed to the floorboard. There was no warning light illuminated. The contact was able to stop and exit the vehicle. The contact then observed a puddle of fluid by the passenger’s side rear wheel well. The vehicle was towed to a local dealer, where the vehicle was diagnosed and determined that the passenger’s side rear flexible brake line had ruptured. The dealer replaced the brake line, and the vehicle was repaired. The manufacturer was not informed of the failure. The contact recently received notification of the federal safety agency Campaign Number: 25V544000 (Service Brakes, Hydraulic); and related the failure to the recall. The failure mileage was 117,490.
The contact owns a 2016 Ford Edge. The contact received notification of the federal safety agency Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact called a local dealer and was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner: Aug 25,2025 Manufacturer Recall Number25S87 the federal safety agency Recall Number25V544 Recall StatusRecall Incomplete, remedy not yet available
The contact owns a 2016 Ford Edge. The contact received notifications of the federal safety agency Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the braking distance was extended before the vehicle came to a stop. The brake light was illuminated. While in reverse, the back-over prevention camera displayed a black screen. The dealer was contacted. The manufacturer was made aware of the failures. The failure mileage was approximately 38,000.
My brake pressure dropped rapidly and the ABS and brake system warnings lit up. I added brake fluid and it leaked out from the rear passenger side brake line. Took car to dealer and they confirmed a recall on the brake lines and replaced the lines. I was responsible for the repair cost and the dealer was not able to process reimbursement until unknown date of Ford completing recall instructions.
See attached document for complaint. I am writing to file a formal complaint regarding the handling of safety recalls 25V572 and 25V544 on my vehicle, and to urgently request your assistance in having all repairs authorized at a local Ford dealership, due to the profound unprofessionalism and neglect I have experienced from the selling dealership, Pure Honda Ferndale. My vehicle is a 2016 Ford Edge Sport with approximately 101,003 miles. I purchased it from Pure Honda Ferndale just prior to being notified of these active recalls, after which the vehicle was understandably grounded. The core of my issue lies with the conduct of the dealership's management. Before the recall notice and the vehicle being pulled from sale, I was in direct communication with the General Manager, Mr. Sheldon Taylor. He personally assured me that he would resolve several preexisting issues, including arranging for a vehicle exchange or repairs. These issues include the dealership selling me defective and outdated tires and a rim package that no local tire shop will service, as well as a noticeable and hazardous defect in the SYNC system where the screen experiences complete blackouts, particularly when using the navigation and radio. However, once the reca ll was enforced, Mr. Taylor ceased all communication and delegated my case to a sales representative, who has since also ignored my repeated calls and the recall notices I have provided. I have been left with a vehicle I cannot safely drive due to the open recalls and an infotainment system that fails unpredictably, creating significant distraction and safety risk. The dealership that sold me this problematic vehicle now refuses to take responsibility for its prior promises. Given the complete breakdown in communication and the lack of professional accountability from Pure Honda Ferndale, I do not trust them to manage my vehicle's critical safety repairs or address this additional SYNC system defect. Therefore, I respectfully request that the federal safety agency assist me in obtaining permission t
The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle failed to stop immediately. The contact stated that the brake pedal needed to be depressed extremely hard. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of the federal safety agency Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, parts for the recall repair were not yet available. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The front brake hose ruptured and the brakes went out. This is consistent with the recall the federal safety agency Campaign # 20V469000. Ford dealer is refusing to fix it saying only the rear hose is covered. But it clearly states in the recall released on Aug 2020 it is the Front hose.
The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, the brake pedal was depressed and almost went to the floorboard. The contact stated that the brake warning light was illuminated. The contact stated that brake fluid was dripping from the rear of the vehicle. Additionally, the contact stated that the parking brake was engaging independently. The contact had received notification of the federal safety agency Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact had taken the vehicle to a local dealer and was informed that the part was not yet available and that another letter would be sent when the part was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 195,000.
For the 3rd time in 9 years, my car's brakes stopped working. Submitted complaint to the federal safety agency back in 2020 the 2nd time it happened (the 1st time under warranty). In January 2025 left work to drive 17 miles home, only to find that the minute I drove into traffic my brakes weren't working again, straight to the floor! Drove 20 minutes to nearest dealer in traffic with hazards on while consistently pulling the emergency brake - it was an awful experience! Next day they say brake hoses were broken and fluid was EVERYWHERE! I heard one employee tell another, "What is going on with these cars and their brake hoses?" This time I had to pay over $1,000 to get it fixed. I'm warning everyone I know NOT to buy this car! My 3 experiences have been so horrid that it absolutely has made me realize that Ford is just not for me or my family!
The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the contact noticed that the brake pedal was extremely spongy. The contact stated that several unknown warning lights were illuminated. The contact stated that because of the failure, the contact had to drive the vehicle below the speed limit. The contact stated that the brake fluid reservoir was continuously refilled; however, there was no evidence of a brake fluid leak. The contact stated that the brake fluid may be leaking into the engine. In addition, the contact stated that the dealer was made aware of the failure several times; however, the contact was informed that the parts were not yet available. The contact stated that for two years, the dealer informed the contact that the parts were not available. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notifications of the federal safety agency Campaign Number: 20V469000 (Service Brakes, Hydraulic) and 22V413000 (Power Train). The manufacturer was made aware of the failure but did not assist. The failure mileage was unknown.
The contact owns a 2016 Ford Edge. The contact received notifications of the federal safety agency Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed in the rain, the vehicle started jerking. The contact stated that upon depressing the brake pedal, the vehicle failed to respond and crashed into a tree. The front driver's side air bag and the knee air bag deployed. The contact sustained neck and ankle injuries and was transported to the local emergency room for medical attention. A police report was filed; however, the report number was not provided to the contact. The vehicle was towed to an independent mechanic. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency Campaign Number: 25V544000 (Service Brakes, Hydraulic), which the contact related to the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.
1am filing this complaint regarding my 2016 Ford Edge (VIN: [XXX] ), which has experienced a severe and dangerous failure. Ford has acknowledged a defect in the flexplate at the transmission bellhousing area under Customer Satisfaction Program (CSP) 22N12. This defect causes rattling noises and eventually results in flexplate cracks that can lead to sudden loss of power while driving. My vehicle is currently undrivable due to this defect. I have documentation from February 2025 (A&M Auto Repair, Invoice #[XXX]) showing that a technician identified noise from the rear of the engine/front of the transmission area and suspected flexplate cracks at that time. Despite this, my vehicle never received the CSP repair. Ford is refusing to cover the repair because my vehicle has exceeded the 120,000-mile cutoff for CSP coverage. However, this is not acceptable because: •The defect was documented earlier and existed within the coverage period. •More importantly, this is a serious safety defect that can cause sudden power loss while driving, creating a high risk of accidents. •Ford has incorrectly limited the remedy under a CSP with a mileage cutoff, instead of issuing a proper safety recall without mileage limits. Requested Action: I am requesting the federal safety agency to investigate and require Ford to: 1.Treat the flexplate defect as a recall, not a CSP. 2.Provide full repair coverage for affected vehicles regardless of mileage. 3.Ensure consumer safety is not compromised by arbitrary mileage cutoffs. In addition, my vehicle has also experienced repeated brake warning lights, which aligns with Ford’s brake hose recall (the federal safety agency Recall 25V544). The combination of braking issues and flexplate failure creates an extremely unsafe condition. Thank you for your attention to this urgent safety matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This issue is one that was made a recall already as of recent, I had gotten my brake lines flushed and refilled and filled to correct amount and yet soon after or not to too long after I had the issue with breaking, I thought it was my brake pads but it indeed was not when I got home and the engine cooled down I checked the brake fluid reservoir and it had been almost empty, I added more and filled it again and since then it hasn’t been a problem again, but when it was a problem, I was going highway speeds when I then felt the car was off on the braking I was actually concerned if I was going to be able to stop in time especially when i was hitting the exit ramp. It no longer has been an issue since I refilled the reservoir but i don’t know if it’ll happen again or not and when and where I’ll be next time it happens. Since I now know it’s a recall and it wasn’t just a one off with just my car I am now reporting this.
The contact owns a 2016 Ford Edge. The contact received notification of the federal safety agency Campaign Number: 25V544000 (Service Brakes, Hydraulic); through the Turo App; however, the part to complete the recall repair was not yet available. The vehicle was taken to the local dealer, but was not diagnosed or repaired. The dealer informed the contact that parts for the recall repair were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Wife picking up grandkids from school called to say brake pedal had been going to the floor. Told her not to move it. As I pulled up behind the car noticed the R/R ground was wet. Master cylinder was low on fluid. Had towed to private shop. Diagnosed as R/R brake hose leaking. The hose wasn't damaged but was leaking where the fittings are attached to the hose. Shop said it's a manufacture's defect.
A recall was performed on 01-17-23 at roughly 54,000miles by Krause Ford Woodstock, GA – Brake lines were replaced. The passenger rear rubber hose has already failed where the hose is crimped at the fitting by the steel hose that comes from the master cylinder. Driver almost crashed due to not being able to stop in a normal distance due to the pedal going to the floor and the brake system failing due to no fluid pressure to the brakes. This was yesterday around [XXX] ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Rear passenger side brake line failure, leaked out brake fluid and brake pedal went to the floor during commute home. No accident.
The passenger side rear brake hose is leaking severely, causing soft breaks. Making it very difficult to stop. This happened suddenly and did not experience any issues prior to the hose starting to leak. It will be towed to Ford for inspection and repair. We had no warning lamps or messages prior to the hose leaking.
Rear brake hose busted while driving. No brake fluid lights came on.
Faulty engine design leads to head gasket failure, engine misfire and stall. Engine stall can cause loss of vehicle motive and braking by loss of vacuum assisted braking. Dealer just completed service on this vehicle and reported the failure after completing repair on another defective part, the flexplate assembly. After completing repairs advised it likely has coolant intrusion issue. Did not inform customer about the TSB showing FORD determined the block is defective and should be replaced at customer cost. Ford has known about this issue since about 2011. These engines need to be recalled. Repair data available to mechanics and on popular video sites show that Fords updated block removes two water paths that interfere with head gasket seating on 2015 - 2019 Ford Edge 2.0L EcoBoost engines. This is a known manufacturer defect that puts owners and occupants in uneeded danger due to Ford's refusal to recall and rectify these engines. There are multiple reports of these engines failing for this issue with as few as 30,000 miles. This engine is also installed in multiple other Ford and Lincoln vehicles including focus, fusion, taurus, Escape, edge, mkz, mkc, and nautilus.
Rear Brake hose ruptured resulting in Brake Pedal going to the floor and reduced braking ability
The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal had to be depressed several times to the floor before the vehicle came to a complete stop. The vehicle was taken to an independent mechanic where it was diagnosed with a brake fluid leak on the passenger's side rear wheel. The contact was informed that the rear brake line needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred several times. Additionally, the vehicle was repaired twice with brake line failure; however, the contact was unable to recall which brake line was repaired. The manufacturer was made aware of the failure. The contact was advised to contact the federal safety agency Hotline and report the failure. The failure mileage was approximately 169,000.
Back left break line suddenly ruptured causing immediate inability to use breaks. I was parked and went to apply the breaks before putting the vehicle into drive when I noticed the break pedal went to the floor. I slowly moved the vehicle to a parking place and the brake fluid light came on and I was hardly able to stop. There is a recall for the front break lines but not the back lines.
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