Left rear brake line split like the front brake lines that have already been recalled
2016 Ford Edge brakes complaints
Page 5 of 6: complaints 101 to 130 of 157, newest first, as owners wrote them.
When driving and try to brake noticed that pedal distance has increased and was hard to stop the car. When stopped to review vehicle, noticed brake fluid on the right side of it. Take it to Ford dealer (CrossRoads Ford of Kernersville) and they confirmed rupture on right brake hose. Correction was to replace both front brake hoses. This failure is exactly the same as the one for safety recall "the federal safety agency Campaign Number: 20V469000". VIN for my vehicle is not part of recall however same failure happens with same risks, showing that Ford fails on tracking/providing accurate VIN numbers for this safety failure.
The contact owns a 2016 Ford Edge. The contact stated while driving approximately 25 MPH, while depressing the brake pedal, the brake pedal went to the floor and did not reset which resulted in loss of braking. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the brake hoses replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not included. The failure mileage was approximately 80,341.
The contact owns a 2016 Ford Edge. The contact received notification of the federal safety agency Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Ford Edge. The contact received notification of the federal safety agency Campaign Number: 20V469000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle would pull to the left before stopping when the brake pedal was depressed. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. Parts distribution disconnect.
The contact owns a 2016 Ford Edge. The contact received notification of the federal safety agency Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Ford Edge. The contact received notification of the federal safety agency Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal felt soft when depressed, causing the stopping distance to be extended 200 feet. The low brake fluid message appeared on the instrument panel. The contact pumped the brake pedal several times to regain normal function and veered to the side of the road. The vehicle was not diagnosed nor repaired. The contact stated the failure reoccurred several times while driving. The contact received notification of the federal safety agency campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The contact was still awaiting a call back from the manufacturer. The approximate failure mileage was 55,000. Parts distribution disconnect. After three weeks of not examining the car the dealer decided to put the car on the rack where they discovered the problem being the brake master cylinder and booster. The dealer said our warranty would cover it and they were going to get the parts. There was not a recall on the issue but hearing conversations in the dealership convinced us that the issue should be a recall. We were provided a rental car for 5 days. After we pushed the issue Ford agreed to provide a rental car 60 days because parts are not available. Different stories were told about the part availability until I did research and found tools were available but dealers were not selling or sharing because they have the same issues. There should be buffer on service part tools and the Ford dealers are attempting to contain the situation in house instead of escalating the problem. Currently there are two unresolved issues 1. Recall for brake lines where we were told they had parts and to bring car in . Got to dealer and there were no parts. 2. Dealer inspec
The contact owns a 2016 Ford Edge. The contact received a notification for the federal safety agency Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall however, the contact was informed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Ford Edge. The contact received notification of the federal safety agency campaign number: 20V469000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue however, the manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Ford Edge. The contact received notification of the federal safety agency campaign number: 20V469000 (Service brakes, Service brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
For the SECOND time, a brake has failed on this vehicle. The first was passenger-side brake line rupture in 2019, which was repaired under warranty. Yesterday the driver’s side brake line ruptured while awaiting for recall repair to be done.
I was told parts for the safety recall would be in at the end of 2020. Were now almost halfway through 2021 and the parts are still unavailable. I did receive a letter from Ford about the safety recall and that parts were in and to call and schedule the maintenance appointment. I scheduled an appointment for this month, June 2021 and now they tell me parts are still not in and not expected till mid July 2021. My husband and I have one car and if something were to happen that would be terrible. Our lives are important and we drive our son around, we don’t feel safe knowing our brakes could not work properly.
The contact owns a 2016 Ford Edge. The contact received notification of the federal safety agency campaign number: 20V469000 (Service brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the federal safety agency for assistance. The contact had not experienced a failure. Parts distribution disconnect.
The right rear brake lost brake fluid which caused the brakes to be ineffective. This would have caused me to possibily have and accident or cause me to hit another vehicle because I wouldn't be able to stop. I took the vehicle to a ford dealer who found the leak and replaced the part. This same thing happened to the front brakes as well. Those brakes are currently under a recalled for the same issue. There were no warns, lights or any symptoms that there was a problem
Front brake hose leak. Left home and it was fine, a few miles later I noticed the brake pedal needing more pressure and going farther down each time I stopped. Car was slow to stop. I drove to an autozone and they checked and saw I had no brake fluid. I knew there was a recall and even asked about it a week prior at the dealership during a 60k mile service. I got it to the dealership and they replaced the hose with the same defective part - I got 60k miles out of the first one so I'm not too worried but they only changed the hose on one side so I assume it's likely to happen again on the other side? Did not charge me and like the others, I'll keep waiting for the recall to issue a fix.
I have had the front brake line rupture in my 2016 ford edge, had it replaced out of pocket even though it's a recall. I called ford then to tell them they told me to take it to ford to get it fixed the first of the year and they will reimburse me for what I had fixed; then they had me sit their and hour for them to tell me that they didn't have the part and they will call me when they get. Never got a call back and never got reimbursed. Then it ruptured again tried to get it fixed they told that I have to wait for the parts to come in after I got told they would have the parts the first of the year. They refuse to help me and refuse to get me a loaner. So I'm stuck with a car with no brakes that almost caused me to crash twice now.
Tl* the contact owns a 2016 ford edge. The contact received notification of the federal safety agency campaign number: 20v469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was unavailable. Ernest mccarty ford, inc. (1471 1st st n, alabaster, al 35007, (205) 663-3831) was contacted by phone and it was confirmed that the part was not yet available. The contact also stated that while his wife was driving 45 MPH, another vehicle abruptly pulled out in front of her and excessive force was needed to be applied to the brake pedal to stop the vehicle. There was no warning light. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure was approximately 50,000. Vin tool confirms parts not available.
After shopping, I applied the brake to start the car. I heard a pop and the pedal went to the floor. The front right brake hose ruptured. I took the vehicle to the dealer who stated the recalled part is in "advance notice" and a fix isn't available. I was charged for the fix (with a promise of refund), but only one side was fixed and I presume the old part, which was recalled, was used to "fix" the car. After calling ford, they had no update. Their recall notice (20s42) stated they expected the fix to be ready q4 2020, but it is not april 2021 with no update.
Tl* the contact owns a 2016 ford edge. The contact received notification of the federal safety agency campaign number: 20v469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called crossroads ford of fuquay-varina (3217 n main st, fuquay-varina, nc 27526, (919) 552-2228) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
In december we went to drive our car and noticed that the break pedal went all the way to the floor and break fluid was leaking out of it. Ford said the reamdy for the recall was not yet available. We had to pay out of pocket for the repair of the right break line then last my husband was driving and the problem occurred again with the left break line. Ford still has no solution!! It's been over 6 months since I've been notified of the recall and I'm about to be out $600 to fix the breaks on my car!
I received safety recall in mail, dated september 2020, the federal safety agency recall 20v‑469, stating recall for brake issue, with a risk of a crash. As of march 15, 2021, ford and the federal safety agency websites say recall incomplete. Remedy not yet available. I am very concerned about a brake recall and would like to know what is being done to get this problem fixed.
I received word of a recall on this vehicle. I have called my ford dealer three times over a period of several (9?) months. They keep telling me the part(s) are not yet available.
Ford recall 20v‑469 I. Received a letter about break line issues fo the ford edge I own. It has 30,000 miles on it. 2 weeks ago it went through 30,000 mile checkup, including brakes. Told they where fine, no issues. And that ford still did not have the recall procedure in place and can not get recall repair. Bu I should jot worry, my brakes are fine. They aren't. I was driving and the lines broke. I had no brakes. I was lucky and did not crash. The car can not be driven. Ford is saying I'll have to pay for the repairs until the procedures come out and I can then file for reimbursement. I luckily did not turn into the highway. I was lucky I did not crash into anyone. I had no brakes. The 'leak' occurred when the lines broke. This is different then what the letter says. They act like it will leak and you will be fine and lines will be replaced. I had no warning. I asked ford to fix this and check them. Ford knows these are bad lines, but are not fixing them yet. I had to put my life in danger, along with others around me, because of this. Ford should be fixing the cars now. They know what VIN cars have the problem. I was going to drive this car on mountain roads this week, now it is sitting at ford. If I was driving in those roads, that would have been awful. This isn't a small problem. It's a lawsuit problem if ford doesn't fix the cars. They could safe some lives by taking care of this now. They sent the letters out in september. It's scary to drive and then have no way to stop, except hot something. Or being lucky and going slow enough that your emergency breaks work. Ford cleared my car to drive, specially the brakes, and then the brakes break. This is the recall problem. They could have orevented this. Very upset. And worried for other a ford edge drivers. I was driving in town, urban city. I was in motion. Amd the brakes broke. 30,000 miles.
Tl* the contact owns a 2016 ford edge. The contact received notification of the federal safety agency campaign number: 20v469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was not yet available. Taylor ford (13500 telegraph rd, taylor, mi 48180) was contacted and confirmed that the part was not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2016 ford edge. The contact stated that while driving 40-45 MPH, the brake pedal was depressed and went to the floorboard. The brake fluid warning light was illuminated. The contact noticed the brake reservoir was empty. The contact received notification of the federal safety agency campaign number: 20v469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was towed to angela krause ford (1575 mansell rd, alpharetta, ga 30009, (770) 649-5100 where it was confirmed that the brake line had ruptured. The vehicle was repaired however, the failure recurred. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 46,000. Vin tool confirms parts not available.
The brakes completely failed (there was no crash was on a side street) 27 feb 2020 drivers front brake line broke and the build all leaked out . . .complete break failure a second failure occurred on 18 dec 202, this time was nearing a stop light when it occurred again, this time the fluid all leaked out to the from brake on the front passenger side in both cases the edge had to be towed to the ford dealer. Had either of these happened in heavier traffic or on an off-ramp this it would have been an accident. This is not acceptable
Tl* the contact owns a 2016 ford edge. The contact received a notification of the federal safety agency campaign number :20v469000(service brakes, hydraulics) however, the parts to do the repair were unavailable. South bay ford(5100 rosecrans ave, hawthorne, ca 90250) was contacted by phone and it was confirmed that the parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Manufacturers case 20542 front brake hoses front brake failure possible, recall in august, hav not received recall notice by mail
Tl* the contact owns a 2016 ford edge. The contact received notification of the federal safety agency campaign number: 20v469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to robert horne ford (3400 s tomahawk rd, apache junction, az 85119; (855) 429-6080) and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 45-50 MPH, the brake pedal was depressed and went to the floorboard. The vehicle to the same dealer and the brake line and a master cylinder were replaced. The contact stated that while reversing out of the driveway the brake pedal was depressed and the failure recurred. The vehicle was towed back to the same dealer and another brake line was replaced. The failure mileage was unknown. Vin tool confirms parts not available.
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