The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the cylinders, resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 40,000.
2016 Ford Edge engine complaints
Page 5 of 15: complaints 101 to 130 of 414, newest first, as owners wrote them.
I am writing to express my dissatisfaction with the issue of coolant intrusion in my Ford vehicle. Despite maintaining the car regularly and following the manufacturer’s guidelines, I have experienced repeated problems with coolant entering areas where it shouldn’t, which has caused significant engine performance issues and potential long-term damage. As a Ford customer, I expected a higher standard of quality and reliability, especially regarding critical components like the cooling system. I am disappointed that this issue has not been addressed proactively by Ford, and I urge the company to investigate this matter further and offer a resolution to prevent future occurrences for other affected customers.
The contact owns a 2016 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The contact stated that there was evidence of coolant loss; however, no visible leak was on the ground. The contact added additional coolant. The vehicle was taken to the local dealer, where it was diagnosed that there was a coolant leak. The vehicle was not repaired. The contact called the manufacturer and was referred to the federal safety agency Hotline for assistance. The failure mileage was approximately 100,000.
Engine misfires while driving. Code found P0302. misfire in cylinder 2. cylinder checked by dealer with camera and found to be leaking coolant inside the cylinder. TSB 22-2220 2.0L Ecoboost found. Steps followed, dealer recommeded replacing Engine long block.
Tony Betten & Sons Ford, Grand Rapids, MI, replaced a leaking plastic oil pan 03.14.2025, at mileage 61,182. There were no warning lamps or messages and no incidence of damage. We noted continuous oil spots on the garage floor, even after a 01.13.2025 oil and filter change. We were concerned that this oil leakage would compromise engine lubrication, possibly leading to engine failure. We have purchased 3 Edges, the first a 2008 model went over 200,000 miles without oil leakage. We currently own a 2022 Ford Edge ST. It is surprising for an oil pan to spontaneously leak at 60,000 mileage. After our excellent 200,000+ mileage experience with the 2008, we expected similarly spectacular operation from the 2016.
The contact owns a 2016 Ford Edge. The contact stated that upon starting the vehicle, the vehicle was shaking abnormally. There was no warning light illuminated. The failure persisted, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic. The mechanic discovered coolant intrusion into several cylinders. The vehicle was then diagnosed with a defective long block which had caused the engine failure. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under warranty or recall. The contact was referred to the federal safety agency Hotline to report the failure. The vehicle was not repaired. The failure mileage was 89,315.
Flywheel in motor cracked. There was a recall for this that expired in 2024. The crack caused me to not be able to drive the vehicle. Cost of repair is over $3000. I called and filed a claim with Ford and they suggested I file here too.
The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and DTC: P0302 and P0316 were retrieved. Additionally, the contact was informed that there was coolant intrusion in cylinder #2. The vehicle was not repaired. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 114,094.
The contact owns a 2016 Ford Edge. The contact stated while driving at approximately 35 MPH, the vehicle stalled. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 107,000.
The contact owns a 2016 Ford Edge. The contact stated that the vehicle was consuming an excessive amount of coolant. The contact stated that the check engine warning light was flashing intermittently on the instrument panel. The contact became aware of heavy white smoke coming from the exhaust pipes while starting the vehicle. The vehicle was taken to an independent mechanic where a misfire was detected in cylinder #3. The contact stated that the engine was replaced. The dealer and the manufacturer were notified of the failure and stated that there were no recalls on the VIN related to the failure. The failure mileage was 70,528.
I purchased a 2016 Ford Edge and it has been one problem after another. This particular problem, and the last straw, has to do with coolant leaking from my car. After reading several complaints over a period of years it seems to be the same issue with many owners of the same make and model, a crack in the cylinder or motor (Long Block). I also read that Ford is aware of this problem and nothing has been done towards resolving the situation. This cannot be an ongoing issue. What will it take before a recall is made? After paying for several repairs since purchasing the car, I have exhausted all of my resources and can not afford an engine replacement. Will someone please, please, please, hear our complaints and offer a resolution that will not cost us an arm and a leg as a result of the manufacturer's negligence. I am very disappointed in FORD.
The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the vehicle was overheating, prompting the contact to momentarily discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into various cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 67,000.
The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light remained illuminated, and the vehicle was taken to a local dealer to be diagnosed. The contact was informed that the engine needed to be replaced due to coolant intrusion. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 84,024.
i have 2 issues. 1. cil comes on randomly i was told by my local parts place it had a code for a fuel cyliniod thing that purges the air as i do not have a gas cap. 2. just started 01/10/2025,
The contact owns a 2016 Ford Edge. The contact stated that while driving on the highway at 45 MPH, the vehicle experienced a loss of automotive power, causing the acceleration to be reduced to 25 MPH, while also causing the vehicle to shake aggressively. The vehicle was driven to the residence and then towed to a local dealer where it was diagnosed that the engine had experienced coolant intrusion and that it would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 88,000.
Coolant was leaking into cylinder #1 in the engine. The engine consequently had to be replaced, and a Ford dealer replaced it. Coolant was leaking into the engine because of a design defect in the engine that Ford has known about for a long time. See Ford Technical Service Bulletin 22-2229. The design defect is a safety risk. My vehicle would not pass Pennsylvania’s vehicle safety inspection required annually by Pennsylvania law because of the coolant leaking into the cylinder in the engine due to the design defect. Information about Pennsylvania’s vehicle safety inspections required by Pennsylvania law is at [XXX] . “Pennsylvania requires vehicle safety inspections to ensure that vehicles are maintained for safe operation. Safety Inspections can prevent vehicle failure on the highways and crashes that may result in injuries or death.” Id. Coolant leaking into an engine cylinder(s) could result in engines overheating due to low or no coolant, thereby endangering the safety of passengers, other drivers, and others. Vehicle fires because of engine overheating while the vehicle is parked in a home garage could result in a house fire, thereby endangering the safety and lives of persons in the house and neighbors. Additionally, coolant leaking into an engine cylinder(s) results in excessive smoke/emissions when the vehicle is started, thereby negatively affecting air quality and the safety and health of everyone who breathes the contaminated air. The clouds of smoke produced by coolant burning off when the vehicles are started in a driveway or parking lot could obscure the vision of other drivers or pedestrians or distract them, thereby endangering their safety, the safety of the vehicle occupants, and the safety of others. Ford paid about 20% of the engine replacement cost, and I had to pay the rest, which was $7,037.08 including $400.02 PA sales tax. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2016 Ford Edge. The contact stated upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer to be diagnosed and the dealer retrieved DTC codes: P0301 and P0316. The dealer determined that there was a coolant intrusion in cylinder #1, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 123,749.
The vehicle has coolant intrusion in cylinder 3 due to a bad design with the engine. This can cause the engine to overheat and shutdown or even catch fire. If either of these happen while driving, especially on an interstate, I could be seriously hurt or killed along with others.
The contact owns a 2016 Ford Edge. The contact stated when the vehicle was started, there was smoke coming from the exhaust with the check engine warning light illuminated. Additionally, the contact stated that there was an extreme amount of smoke as if the vehicle was on fire. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was approximately 124,500.
The contact owns a 2016 Ford Edge. The contact stated while driving 35 MPH, a message indicating that the engine was overheating was displayed. The contact was able to drive to the destination. The contact stated upon inspecting the coolant reservoir, the coolant reservoir was empty. The contact's husband added coolant to the coolant reservoir; however, the failure recurred the following day. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion into cylinder #3. The mechanic determined that the engine needed to be replaced, as per TSB Number: 19-2208. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.
The contact owns 2016 Ford Edge. The contact stated that while driving at approximately 70 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was fluid intrusion into the cylinders from the radiator fluid, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 88,000.
Coolant intrusion into engine
The contact owns a 2016 Ford Edge. The contact stated while the vehicle was parked, the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that there was coolant intrusion into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 101,000.
The engine lost power, ran rough and smoked really bad while driving in trafic causing me to pull over on a busy highway. The vehicle was diagnosed with a coolant leak into cylinder 3 which is a known problem with the Ecoboost 2.0 engines from 2015 to 2018. The vehicle only has 66,800 miles. Ford has a TSB that suggests replacing the engine if it has that problem but refuses to pay for it.
Started hearing like a water sloshing noise when stopping or accelerating. I took it to the shop and coolant was low no apparent leak of any kind. They put coolant in and within a few weeks I started hearing the water noise again added coolant again and check engine light came on. Code read misfire on cylinder 1. Check engine light would pop on and then go off. Started rough cranking took it to the shop and need a new engine. 57,000 miles on this car. Car had been serviced at or around every 3,000-3,500 miles. Started doing research and this particular engine has been recalled but not in the make and year of my car. I really feel I should not have to pay nearly 6,000 for my engine to be repaired when so many issues with this particular engine I called Ford Service to make appt for recalls and told the Service Dept my issues and she off the start stated I needed a new motor without even seeing the car. How did she already know this? Because the motors have been having issues so this wasn’t the first time they have dealt with this particular engine
The contact owns a 2016 Ford Edge. The contact stated that upon starting the vehicle, there was an abnormal amount of white smoke coming out of the exhaust pipe. The message "Service Engine" was displayed. The vehicle was taken to an independent mechanic, where the spark plugs were replaced; however, the failure persisted. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken back to the independent mechanic, where it was diagnosed with coolant intrusion in the engine. The vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion in the engine. The dealer determined that the engine needed to be replaced. The manufacturer was notified of the failure and related the failure to TSB Number: 19-2346; however, the vehicle was not covered under the TSB. The failure mileage was approximately 69,000.
The contact called on behalf of his son who owns a 2016 Ford Edge. The contact stated that while his son was driving approximately 65 MPH, the temperature gauge had risen significantly to hot, and the vehicle started to shut down. The contact stated that his son was able to pull over onto the side of the road, to allow the engine to cool down. The contact stated that after restarting the vehicle, and continuing to drive, the failure persisted. The check engine warning light was illuminated with DTC Code: P0302 displayed. The vehicle was taken to an independent mechanic where the vehicle was diagnosed. The contact was informed that there were cracks between two of the cylinders, allowing coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.
The contact owns a 2016 Ford Edge. The contact stated that while inspecting the vehicle, she noticed that the coolant level was low. The coolant reservoir was below the recommended coolant level. There were no warning lights illuminated. The vehicle was taken to the local dealer for additional coolant maintenance and inspection. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the vehicle started sputtering after refueling. The engine warning light was illuminated and was turning on and off. The vehicle was taken back to the local dealer, to be diagnosed. The dealer used a camera and determined that there was coolant leaking into the engine. The dealer determined that coolant was leaking into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case and referred the contact to the federal safety agency Hotline for assistance. The approximate failure mileage was 70,000.
The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was driving rough, and the low coolant warning light was illuminated. The contact stopped and parked the vehicle. The contact refilled the coolant reservoir. The contact stated that the low coolant warning light illuminated again. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into the cylinders and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown Technical Service Bulletin. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under the unknown Technical Service Bulletin or any unknown recalls. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was approximately 109,000.
The 2016 Ford Edge 2.0L EcoBoost has sadly caused us countless issues and extensive $ to repair. The latest issue is the 2020 investigation that revealed a design defect of the engine block and cylinder head, and coolant has been leaking and burning in the engine cylinder, which has lead to me needing a new engine. Unfortunately, the suit displays documented proof Ford knew about it and didn’t disclose it to buyers. This has lead to vast overheating, risking the vehicle catching on fire while in use, burning empty coolant, and a potential for having a blown engine on the highway. We took the car to a trusted shop when the overheating issue occurred and this was our circumstance.
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