The contact owns a 2017 Ford Edge. The contact stated that while driving approximately 35 MPH and depressing the brake pedal, the brake pedal depressed to the floorboard. There was no warning light illuminated. The contact was able to drive the vehicle approximately 5 MPH to an independent mechanic. The vehicle was diagnosed, and it was determined that the driver's side front flexible brake line had ruptured and was leaking brake fluid. The vehicle was not yet repaired. The contact stated that it was the second failure of a flexible brake line, but the first failure had occurred on the rear passenger’s side brake line. The contact stated that the first failure had occurred in 2024. The contact had not yet received the recall notice for the federal safety agency Campaign Number: 25V544000 (Service Brakes, Hydraulic) in 2024. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
2017 Ford Edge brakes complaints
Page 4 of 8: complaints 71 to 100 of 209, newest first, as owners wrote them.
The contact owns a 2017 Ford Edge. The contact stated that while in reverse(R), the rear-view camera image displayed either a blank or distorted image. The contact received notification of the federal safety agency Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts to do the recall repairs were not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was not available.
The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was parked, the vehicle rolled backwards. The contact jumped into the vehicle and attempted to stop the vehicle. The contact stated that the gear shifter failed to shift. The contact stated that the vehicle crashed into a brick wall before the vehicle finally stopped. In addition, the air bags did not deploy. No warning lights were illuminated. The contact stated that the failure occurred while the vehicle was parked at the contact's residence. The contact was on the outside of the vehicle, removing items from the vehicle. The contact stated that upon reaching while on the passenger's side, the vehicle began to roll backwards. The contact grabbed and turned the steering wheel in the direction of the brick wall, hoping that the impact would stop the vehicle. The contact stated that the vehicle had been parked for more than 15 minutes prior to the failure. A Police report was filed; however the information was unavailable. The contact sustained injuries to the right shoulder; however the contact did not receive medical treatment. The contact later received a recall notification the federal safety agency Campaign Number: 25V544000 (Service Brakes, Hydraulic) however the parts were not available. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2017 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that occasionally, the rearview camera image was distorted. Additionally, the contact stated that while driving at an undisclosed speed and depressing the brake pedal, the brake pedal traveled to the floorboard with the low brake fluid warning light illuminated. The contact stated that while the vehicle was parked, there was brake fluid leaking from the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the flexible rear brake hose had failed and needed to be replaced. The vehicle was not repaired. The contact stated that there were intermittent failures with the trunk latch. The contact stated that occasionally the trunk latch was inoperable while attempting to open the trunk manually or while using the foot-activated feature. The contact received notifications of the federal safety agency Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to perform the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failures. The approximate failure mileage was 120,000.
The contact owns a 2017 Ford Edge. The contact stated that while attempting to reverse, the rearview camera image failed to function properly and intermittently turned off and on. The contact received notification of the federal safety agency Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts for the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were still unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The failure mileage was not available.
The contact owns a 2017 Ford Edge. The contact stated that while driving home at 25 MPH, the rear brake hose ruptured. The brake pedal was depressed, but the vehicle was slow to respond. The contact was able to stop in the driveway. There were no warning lights illuminated. The contact received notification of the federal safety agency Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact called the dealer and confirmed that parts for the recall repair were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that parts were not available, and there was no ETA for parts. Additionally, the contact was informed about repairs and a possible refund. The failure mileage was approximately 50,673.
Our 2017 Ford Edge that we bought for our daughter to drive to college already had the passenger read brake line blow out and ruin the seals on the calipers and the parking brake actuator had to be replaced. The pedal went to the floor and she couldn't stop at an intersection and she put a hole in the front bumper. There was no warning in the dash to indicate that there was a problem with the brakes. It just failed out of nowhere. We went to the Ford dealer we bought the car from, Alma Ford and asked them what they could do since that part that is recalled is what broke. They said they could not do anything because they have no parts and would not help us. We ended up having to take the car to an independent mechanic and pay out of our own pocket to get it fixed.
The contact owns a 2017 Ford Edge. The contact received notifications of the federal safety agency Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while depressing the brake pedal, an excessive amount of pressure was needed to depress the brake pedal. The failure had persisted, and the contact now had to pump the brakes to build up pressure while attempting to stop the vehicle. There were no warning lights illuminated. The vehicle was taken to a certified mechanic, who was able to duplicate the failure and informed the contact that brake fluid was leaking from the vehicle. The brakes were replaced. The contact stated that the brake hose had previously been replaced. The mechanic advised the contact not to drive the vehicle until the recall repair was completed. The contact drove the vehicle to the residence and had not driven the vehicle since. The dealer was contacted and confirmed that the parts for recall repairs were not available. The vehicle was undrivable. The manufacturer was not informed of the failure. The failure mileage was 79,236.
The contact owns a 2017 Ford Edge. The contact stated while attempting to depress the brake pedal, the contact smelled natural gas entering the cabin of the vehicle. The contact stated that while attempting to stop the vehicle immediately, the vehicle failed to respond as intended. No warning light was illuminated. Neither the dealer nor an independent mechanic was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 165,000.
The contact owns a 2017 Ford Edge. The contact received notifications of the federal safety agency Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2017 Ford Edge. The contact stated that while driving approximately 10 MPH in a parking lot and depressing the brake pedal, the vehicle failed to stop. The contact stated there were no warning lights illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed, and determined that the passenger’s side rear brake line had failed and needed to be replaced. The vehicle was repaired. The contact was aware of the federal safety agency Campaign Number: 25V544000 (Service Brakes, Hydraulic); which was associated with the VIN. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the check engine warning light was illuminated and that coolant was constantly being added to the coolant reservoir. The contact stated that there was no evidence of a coolant leak. The contact stated that the vehicle almost stalled with the engine and coolant overheating warning lights flashing on the instrument cluster. The vehicle was taken back to the same independent mechanic however, the vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 12,000.
There are two safety recalls for my car. Service brakes and rear camera. The camera stopped working four years ago. I took it to ford, they said we can replace it for $1500. However, now they don’t have the parts. What kind of scam is Ford and the federal safety agency doing? The brake line recall was first reported over four years ago, I know this because I received a letter back then. I was told by the Chapman ford, I nj, that when the parts come in they would contact me. Well that never happened. Again what kind of scam is being run here. I’m 73, I really need this camera repaired, I can’t afford $1500. So when are these parts available. A letter should be sent to all the people with an eta when parts will be available for recalls. Vin [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Ford Edge. The contact received notifications of the federal safety agency Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that there were no parts available for the recall repair. The manufacturer was contacted, but the contact was unable to speak with a representative. The contact had not experienced a failure.
The contact owns a 2017 Ford Edge. The contact received notification of the federal safety agency Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
The contact owns a 2017 Ford Edge. The contact stated while attempting to start the vehicle, the parking brake warning light illuminated. In addition, the contact stated that when the accelerator pedal was depressed, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to move, and the brake fluid warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the parking brake could not be reset. The vehicle was not repaired. The contact was advised to take the vehicle back to the dealer where the vehicle was purchased for assistance. The contact stated that the dealer had gone out of business. The dealer was made aware of the failure. The contact stated that while waiting for the scheduled diagnostic testing appointment, the contact discovered how to release the parking brake. The contact stated that there was a particular way to release the parking brake. The contact later received notification of the federal safety agency Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.
PLEASE SEE ATTACHED LETTER This complaint is being submitted due to gross negligence in recall communication and manufacturer accountability. This failure in vehicle safety oversight that has already resulted in emotional and financial harm. In September of this year, I submitted an application for a buy-back option to Ford but was denied. This application/request was assigned a case number by Ford: cxh05566445w6s6x2 My vehicle has four unresolved safety recalls, two of which directly caused two accident that could—and should—have been prevented had I been notified of the known safety risks. I did not receive recall notices until after both of the accidents occurred, which demonstrates a systemic failure by the manufacturer, Ford. This negligence is not only irresponsible—it violates basic safety obligations to consumers and the public. I request immediate action from the federal safety agency to investigate this matter and enforce compliance. A description of the incidents and associated recalls that have incurred are described on the following page. Additionally, just last week while driving on a rural road, my vehicle’s transmission unexpectedly shifted from standard Drive into Sport mode (“S”) on its own without any input from me. This sudden and uncommanded gear change created a dangerous driving situation, and I strongly believe this may be another serious safety defect that has yet to be acknowledged or recalled by the manufacturer. 1. the federal safety agency Recall Number: 25V572 Recall Date: September 8, 2025 Manufacturer Recall Number: 25S89 Incident Date: January 2025 Incident Description: In January 2025, while backing out of my driveway, the rear-view camera suddenly displayed a distorted image and failed to detect a large tree directly behind my vehicle, causing me to reverse into it. This was not a minor inconvenience—this safety failure could have resulted in serious injury or worse had a child, pedestrian, or another vehicle been behind me at the time. I often have my children and neighborhood kids near my driveway, and I relied on
I am trying to file a complaint about no parts for recalls. I have had three recalls on this vehicle and none of them has been rectified due to no parts available. I'm trying to find out why we cannot get parts to fix the transmission bell housing or the brake hoses on these recall notices? I also have a recall for the rear camera. I'm not sure if these recalls are just for my information, or if they ever intend to get parts? The transmission recall is from several years back, and now the recall quit showing up. I guess it magically took care of itself. Thank you.
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed and depressing the brake pedal to stop the vehicle, the vehicle failed to respond as intended. There were no warning lights illuminated. Additionally, the contact stated that the rearview camera image was blank while reversing. The contact received notifications of the federal safety agency Campaign Numbers: 25V544000(Service Brakes, Hydraulic) and 25V572000(Back Over Prevention); however, the parts to do the recall repairs were not yet available. An unknown dealer and the manufacturer were contacted. The vehicle was not repaired. The failure mileage was approximately 175,071.
The contact owns a 2017 Ford Edge. The contact received notifications of the federal safety agency Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention). The contact stated that while driving at undisclosed speeds, the vehicle stalled. After several attempts, the vehicle restarted. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.
The contact owns a 2017 Ford Edge. The contact received notification of the federal safety agency Campaign Numbers: 25V544000 (Service Brakes, Hydraulics) and 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that after pulling into a parking lot at 5 MPH, the vehicle suddenly accelerated without applying more pressure to the accelerator pedal. The vehicle crashed into the cement foundation of a handicap sign, bringing the vehicle to a complete stop. No air bags deployed. The contact received emotional distress. The contact's husband, brother, and friend also experienced emotional distress. The vehicle's fender was slightly detached due to the incident. Someone assisted them with tying the fender to the vehicle with a rope before driving the vehicle home at approximately 10 MPH. A police report was not filed. The vehicle was taken to the dealer, where it was diagnosed. The dealer replaced the front bumper, grille, front lamps, radiator support, mount tie bar, fender, and electrical components, as well as other unknown parts. The dealer confirmed that there were no remedies available for the recalls. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 50,000.
The contact owns a 2017 Ford Edge. The contact received notifications of the federal safety agency Campaign Numbers: 20V469000 (Service Brakes, Service Brakes, Hydraulic), 22V413000 (Power Train), 25V544000 (Service Brakes, Hydraulic), and 25V572000 (Back Over Prevention). The contact stated that while driving out of the driveway at 10-15 MPH, the brake pedal was depressed and went to the floorboard. The check engine warning light was illuminated. The local dealer was contacted and confirmed that parts were not yet available for the recall repairs. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 97,000.
The contact owns a 2017 Ford Edge. The contact received notifications of the federal safety agency Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION). However, the parts to do the recall repairs were not yet available. The contact stated that while driving at various speeds, the brake pedal was depressed but traveled down to the floorboard. The contact stated that while driving, the brake pedal was vibrating. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that on a separate occasion; after refueling the vehicle, the vehicle was restarted and jerked and then stalled. The oil pressure warning light illuminated and remained illuminated. After several attempts, the vehicle restarted. The contact depressed the accelerator pedal several times to prevent the vehicle from stalling. The vehicle then functioned normally. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was approximately 94,000.
The contact owned a 2017 Ford Edge. The contact received notification of the federal safety agency Campaign Number: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention) and requested to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
The contact owns a 2017 Ford Edge. The contact received notifications of the federal safety agency Campaign Numbers: 25V544000 (Service Brakes, Hydraulics) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that on several occasions, the rear-view camera fail to operate while needed or would randomly function while not needed. The local dealer was made aware of the issue and confirmed that parts were not yet available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. In addition, the contact stated that the Lane Departure: Blind Spot Detection feature occasionally failed to alert of approaching vehicles in the blind spot, which nearly caused a crash while driving on the highway. The manufacturer was made aware of the issues. The vehicle was not repaired. The failure mileage was approximately 93,000.
The contact owns a 2017 Ford Edge. The contact received notification of the federal safety agency Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact stated that while the vehicle was parked and the parking brake was disengaged, the brake pedal almost went to the floorboard and remained lowered. The check engine warning light was illuminated. Additionally, the contact stated there was condensation under the rear driver’s side tire. The vehicle was then towed to a dealer however, the vehicle was not yet diagnosed. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 88,750.
The contact owns a 2017 Ford Edge. The contact received notification of the federal safety agency Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormally loud sound. The brake warning light was illuminated. The contact stated that the front brake pads had previously been replaced. The vehicle was towed to an independent mechanic, who determined that the flywheel had fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 210,000.
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact received notifications of the federal safety agency Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 104,000.
The contact owned a 2017 Ford Edge. The contact received a notification of the federal safety agency Campaign Number: 20V469000 (Service brakes, Service Brakes, Hydraulic); and several other recall notifications. The contact requested to be removed from the recall distribution list because the vehicle was totaled. The manufacturer was contacted several times.
A couple months ago, my right rear brake line broke. Yesterday, my left brake line also broke. On the first occasion, a warning lamp appeared on my dash, but it did not alert me this most recent time. On both occasions, my breaks were very spongey and I noticed my car take an extended time to stop, and it never came to a complete stop. I also noticed greasy fluid leaking from the rear. The right side has been repaired by a Ford dealership, but I had to pay for it. I'm still awaiting a repair for this 2nd line and I have brought this recall notice to the dealerships attention. I've requested that the repair the part free of charge but it's not resolved yet
So I bought my Ford edge in the early spring of 2025. A couple of months after I had this vehicle the brake fluid light started flashing on my dash so my husband checked the brake fluid level and it was low. We filled it up we proceeded to go on with our life, but then we started having to constantly put brake fluid in it about that same time I went and had an oil change done, and Jiffy Lube was doing the walk around of a car of my car and my husband asked him to please check the brakes because we were having to put an usual amount of brake fluid in car so upon inspection they noticed that the left rear brake line had burst and was leaking a considerable amount of brake fluid upon further investigation that my husband did he found that there was a recall done on the front brake lines and the way he read it was that the rear brake lines were also in question as well what he didn’t really realize at the beginning was that the rear tires or though I’m sorry the rear brake lines were under investigation of being recalled, but not recalled at this time so I’ve had $150 to have my brake lines fixed on the left rear side of the car I had them fixed with cell Ford in new Bern, North Carolina, and when I went back this evening to look at their inspection to figure out exactly what was fixed because when we stopped for gas this evening, my husband, after not being able to stop very well at a stop sign on the way to get gas saw that the left rear brake line had burst and if you hit the brake, the brake fluid would go spraying everywhere again. After we noticed, that is when we started looking for my receipt from a Ford to see exactly which side we had had replaced, we couldn’t remember off the top of our heads I didn’t at any rate. When we found the invoice online to the link that they had sent me the day, my car was getting fixed. We discovered that the left brakes were the ones that had come under recall however an investigation has been opened up on the rear brakes that
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