Putting the car in drive and would drive a few feet suddenly, all the panel lights ( check engine, abs,hazard control,electric parking brake,) literally every light on the panel would turn on and engine would stall causing the steering to become hard to control. This happened 3 times within a 2 week span then, I brought it into dealership and was told my coolant had leaked into my cylinders causing the engine to become ruined and that’s why I was having the problems with the engine and steering. My car has only 59000 miles.
2017 Ford Edge driver assistance complaints
Page 3 of 3: complaints 41 to 54 of 54, newest first, as owners wrote them.
Service engine light came on, it was taken to an independent service center. The code was a "misfire" to cylinder 3. When the spark plug was removed, it was wet with coolant. This means coolant is in my engine which can cause irreparable damage to my engine. It is over $9k for me to fix. This is a devastating design flaw. Also, the backup camera freezes, and the backup warning sytem stops when the camera freezes, which can cause an accident
The backup camera doesn't come on when backing up. You can't see persons or objects behind you that could cause injury or death. Vision is obstructed by the build of the SUV in the rear of the vehicle.
My steerin wheel tightens I have to hold it firmly when driving
I got in a accident on 12/24/2020. Certain features did not work to aware me of an collision. The car was totaled and my life changed due the injuries I sustained. Then I got recall information for this car and another I purchased a month or two after around February or March.
Under acceleration the vehicle will sometimes enter into limp mode. Vehicle will violently brake and come to a halt and the driver can only accelerate up to +/-5MPH to be able to pull off to the side of the road. The deceleration when this happens is sudden and violent. During this event the steering wheel is difficult to turn. ALL dash warning and fault lights flash during the malfunction. You have to pull over, shut the vehicle off, and then restart. This has happened with our two kids in the vehicle while merging onto a freeway. I have brought it to Ford 4 times. The first time they said a harness was loose and they fixed it. Other times they blamed my use of a narrower diameter winter tire, but it happens with the stock wheels as well. The malfunction continues to happen. They have not been able to duplicate the issue, so they asked me to drive around with a OBD2 scanner attached. When the malfunction happens, no error codes are reported. The Ford technician said that if it were their vehicle, they would not drive it with their children in the car. Ford has had the vehicle for almost a month now and have requested we pick it up because they cannot duplicate the malfunction and have suggested that I drive until it happens again, which is pointless as the malfunction does not trigger an error code. My wife refuses to drive the car, especially with our children in it. I have talked to Ford corporate, and they said they would escalate, but now they are not returning my emails or answering their phones. Any help you can provide would be greatly appreciated. It may be helpful to know that when I first started bringing the vehicle in for this malfunction, it was still 100% under warranty. Thank you.
I am told my APIM module needs to be replaced. My touch screen will go black and then come back on. I am unable to use handsfree phone due to system not staying connected to my bluetooth. The radio will not turn off or on and sometimes will come on and be blaring while driving. The GPS does not work at all and if it decides to even show up on the screen will not follow streets at all. The warning sounds and lights will go off randomly while driving even if I am not close to something on the sides of my car. My backup cameras do not work all the time. The cruise control will not keep distance and will stop working randomly. The entire touch screen will not respond to any touch. These items are very distracting and unsafe at best. There has been no accidents to cause these problems. The manufacturer has not been able to help me locate any replacement parts despite pre-paying for the expensive module. I have been waiting 6 weeks without anyone being able to tell me when a module is expected. Meanwhile I do not know what else will stop working on my car. Ford has had a history of problems with the APIM modules and there was even a class action suit that was won by the consumer for the same thing in Lincoln vehicles. I just want the part and for my car to be fixed.
Backup camera only works when outside temperature less than 55 degrees.
The back up camera does not operate when the weather is very cold and the car has not warmed up. The camera does not come on at all when backing up. I took car to the dealership and showed them photos from the last 2 occurrences, so dealer kept the car overnight but claimed that they were unable to reproduce the problem and that no diagnostic codes were seen. I have photos to prove that the camera is malfunctioning, but yet they refuse to replace since they claim ford will not allow them. If the backup camera is a safety feature, then why aren't they correcting the problem? It failed again the following morning after I had it at the dealer.
My check engine light came on spent 500 dollars to have spark plugs and ignition coil replaced. Then not even 2 weeks later check engine is on again same issue again. Apparently break fluid is leaking due to a recall, but there is no fix for this problem. And I want my money back for what was fixed due to it being there problem.
I went to the dealership where I bought my 2017 silver ford edge, because on 5/8/2020 the engine icon came up on my dash. So I immediately stopped at the local jarett ford dealership in lakeland, fl, thinking it just needed an oil change. After I got this done, the engine icon never went and I began to experience my vehicle shaking and it also began heating up. This happened in 3 different occasions, with a red warning message on my dash of the precaution I should take to avoid overheating. Each time I immediately stopped the vehicle, waited for it to cool down, and added coolant to the radiator coolant tank. I went to elder ford of tampa, fl, where I bought my vehicle and the service manager, terry was completely oblivious as to who the federal safety agency is as well as no idea of the customer satisfaction program. As I went to drive away my vehicle, now it did not want to start. Frank tried to see if it was a battery issue and tried jump starting it but it had nothing to do with the battery. By god's miracle my vehicle suddenly turned on and by his mercies I was able to arrive at my house. Now, I cannot get to work and are stuck because they say that there is nothing they can do because my warranty is over. I need to know if you can help me resolve this matter that is not my fault. I am very concerned that they have no idea as to what the federal safety agency is nor your customer satisfaction program. I will appreciate someone helping me, or pointing me in the right direction.
I purchased this car new with 10 miles driven only 14 months ago. At 3100 miles it lost all electric/electronic/engine power as I was traveling approximately 40 miles on a city street with traffic! The engine light, service wrench light and dinging sounds flashed; the vehicle decreased in speed, and shut down, making it difficult to steer. Fortunately, I was able to coast off the street into an open driveway prior to its complete stop of the vehicle from loss of all power! Then there were absolutely no power; ignition would not start; no lights, no power of any kind. After calling ford service hotline, and about 2.5 hours waiting for a tow truck in the hot heat, I tried the ignition - the power was back. Nevertheless, the vehicle was towed to ford dealership where purchased. The next day their diagnostics and two test drives 'found no problems with the vehicle'. I informed the service manager at wyatt johnson ford, just because they were unable to find a problem, doesn't negate the fact that something is definitely wrong with the vehicle to stop abruptly as it did; like a computer shutting down completely. I do not feel comfortable driving this vehicle knowing this could happen again with dire consequences and want to report this hazardous problem to inform the public accordingly! There are no pictures to accompany this complaint. I await some information on this vehicle. There have been several people who shared similar problems with ford, nissan and other vehicles. I need to know what will be done to correct this problem further. Thank you.
Tl* the contact owns a 2017 ford edge. The contact stated that the traction control warning indicator illuminated, indicating that it was both on and off. The dealer (roberts motors, 4350 n alby st, alton il) was contacted, but could not diagnose the failure. The manufacturer was notified and case number: 14565487 was opened. The contact was informed that the vehicle was in the preliminary process for the investigation. The failure mileage was approximately 13,000.
Car lost power in the middle of driving car was in drive on a straight road, approximately 35 MPH when it lost power. The accessories were working,
VIN decoder
See the problems and recalls for an exact car
Buying a used 2017 Ford Edge?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history