My truck is only 5 years with 54,500 miles and the engine light came on. Code 302 came up. I spent 400 to change the spark plugs and the ignition coil #2. Light went off and came back on. Next the dealership said the Coolant is leaking into the cylinders and I would need a new engine. $10,000. Contact Ford because we can't help you. My warranty just ended 45 days ago. Now What!
2017 Ford Edge transmission complaints
Page 5 of 6: complaints 101 to 130 of 149, newest first, as owners wrote them.
Manufacturer recall number22s43 vehicle moves in an unexpected direction the transmission not be in the park position, even though the shifter position indicates that the vehicle was shifted to park also shifter position in other gears, but not moving the transmission into the intended gear position and the vehicle moves in unexpected direction intermittently over past year ... More and more since 04/02/22
The contact owns a 2017 Ford Edge. The contact stated while driving 55 MPH up a hill, the flex plate fractured and the vehicle became undrivable. There was no warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the flex plate needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 87,581.
I was driving the car on May 15 of 2022 going up a hill lost power was towed to a facility and we found out that the flywheel was cracked
I believe the component that is causing the intermittent issue is the throttle body, however the issue is very hard to diagnose as it is very intermittent. There has been another case on the same engine (just a different year) that I have found online. While entering a highway on multiple occasions now, the vehicles engine entered a limp mode, and the entire dash had lit up with service messages. The Wrench, Check Engine, Service AdvanceTrac, Blindspot Monitoring, and many more lights were present. This is unsafe because in both situations I was unable to accelerate to get out of the way of oncoming traffic let alone safely pull my car to the side of the road. In one instance I had to pull off on the only shoulder I had just as I was entering a major highway and ended up being half in the lane of oncoming traffic on a bend where oncoming vehicles could not really see me stopped. Ive been at a dealer twice, and there are no codes present, the issue goes away after a simple vehicle restart.
The contact owns a 2017 Ford Edge. The contact stated that the vehicle would intermittently vibrate and shake without warning upon depression of the brake pedal. One day as she approached a stop light, the vehicle began to stall upon depression of brake pedal with the check engine light illuminated on the instrument panel. The contact's father was able to inspect the vehicle and diagnosed the vehicle with a defective torque converter. Upon investigation, her father then discovered the federal safety agency Campaign Number: 18V390000 (Power Train) which he linked to her failure. The manufacturer was notified and informed her that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 123,000.
A warning lamp for the power train came on while traveling on the highway (Wrench indicator). We stopped to check the owners manual for the meaning of the wrench indicator. After seeing it was for the power train, we started back up and headed towards Edgefield (where we live) and get to the closest Ford dealer. After starting the vehicle back up, the warning lamp was no longer lit. While accelerating to highway speeds entering the highway, the engine flex plate gave out and all power from the engine was lost. The vehicle still kept power to the electrical systems (Power steering, A/C, lights, etc.) but no power was being pushed to the wheels. Had the incident happened at full highway speeds, it is unknown what damage could have occurred. This is the assumption from myself due to the symptoms provided from the vehicle at the halt. Symptoms include: Grinding/Rattling sound from the rear of the engine, sounds more prevalent at idle and when shifting into gear, loss of power to wheels, and no other systems have issue after incident. Vehicle is currently at Herlong Ford (SC Ford Dealer) awaiting diagnostic and possible maintenance after the incident. I would assume the vehicle would be available for inspection upon request. After conducting research, we are now aware of a known recall on this specific vehicle for its age and time of manufacturing. The owned vehicle falls into the criteria for the recall but it is unknown why it is not noted on the vehicle history/Ford recall center. The vehicle was manufactured at the Oakville plant, falls within the recall years 2013-2018, and has shown all symptoms pertaining to the recall that is open on other vehicles.
The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was idle, he heard abnormal knocking and ticking sounds coming from the engine. There was no warning light illuminated. The dealer was notified of the failure and advised the contact that the vehicle could not be repaired under the federal safety agency Campaign Number: 17V427000 (Power Train) because the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the federal safety agency for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 101,000.
The contact owns a 2017 Ford Edge. The contact stated upon starting her vehicle, a loud rattling noise would emit from the engine without warning. The contact had taken the vehicle to a dealer where they diagnosed the vehicle with a cracked flex plate. The contact was informed that the flywheel, flex plate, torque converter, and nuts and bolts all needed to be replaced. Upon investigation, the contact discovered the federal safety agency Campaign Number: 18V390000 (Power Train) which she linked to the failure. The manufacturer was notified, and a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 89,000.
head gasket engineering defect - failed. - coolant leaking in cylinder - engine cracked - only 67,000 miles - was under warranty on years but over on mileage by 7,000 - refused to assist with cost of replacing engine - out of pocket cost close to 11,000 - 2,000 (recouped 1500) was for diagnosis from local garage and 9,000 for engine at Ford Dealership. No assistance with rental car, as well. Replacing engine lead time is 3 months! This is the only vehicle in household. Ford is aware of the engineering defect - has recently revised engineering to correct - a recall should be performed on cars from 2016 thru 2018 with Ford. The consumer should NOT be responsible for an engineering defect. These problems can surface as quick as 20,000 miles. Again! Coolant leak in cylinder destroyed the engine. Where are the Technical Service Bulletins on these vehicles!!? Prestine maintenance records follow this car - no fault of consumer - this is 100 percent Ford's fault. These need to be recalled immediately before a fatal accident occurs.
The contact owns a 2017 Ford Edge. The contact’s wife stated that while reversing out of a parking spot, the vehicle began to violently shake. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the transmission replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 18V390000 (Power Train) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the vehicle was not under recall. The failure mileage was approximately 80,000.
The rear differential completely blew apart while driving. According to our mechanic, this was a complete malfunction of the vehicle which only has 69,000 miles on it.
The contact owns a 2017 Ford Edge. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated. The accelerator pedal was depressed however, the vehicle failed to respond. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The contact stated that the failure was related to the federal safety agency Campaign number 18V390000 (Power Train). The failure mileage was 95,274.
On Monday August 30th 2021 while driving the warning light stating that the engine was overheating came on. The engine was stopped and coolant level was checked and shown to be low within the engine. Coolant was refilled and the engine seemed to stabilize. On September 3rd 2021 the same overheating censor came on again and the car was taken to a licensed Ford dealer for emergency maintenance. On September 7th 2021 the repair shop called and reported that the issue was a leak in the cylinder for the coolant in the engine and that the entire engine would have to be replaced. The cost of the repair was quoted as $7636 plus tax. The car is only just over 62,000 miles with the warranty period having ended at 60,000 miles.
The 3rd cylinder manufacture malfunction causing coolant to leak into the engine and requiring a replacement of the long block engine. There is currently a tsb but no recall. Please see ford tsb 19-2208. My check engine light comes on and the code is to replace the 3 coil cylinder which has been done the vehicle was seen at ford and no diagnostic done as soon as I told them I was adding coolant daily they were aware of the issue and needed repairs.
Vehicle began exhibiting a loud rattle from the engine at idle. Took vehicle to dealer and they identified it as a cracked flex plate (flexplate). While vehicle was still drivable at the time, the flex plate had the potential to fully fail at any time, which would cause power loss to the wheels. Vehicle has 62000 miles, just outside of power train warranty, and expected to cost $5000 to $10000 to repair.
The flex plate cracked. They had to remove the transmission and replace the flex plate bolts.
In 2019 I had the same issue as prior report. Coolant made it's way into the engine and my engine had to be replaced. Actually occurred within warranty so Ford replaced it. On then new engine there is no warranty once I reach the original warranty in mileage / time. Now in 2021 I am replacing a transmission that is not covered under warranty. There is a recall for transmission on 2017 and 2018, mine is a 2017, and my vin does not indicate it is subject to that recall (Recall no. 19V285000). Cost is $4,600.
2017 Ford edge with 79,000 miles began to make a loud engine rattle, it almost sounded like someone had put a semi-engine in it overnight. No check engine lights ever appeared. Took it to a local shop and they came out to look at it and said it sounded really bad and I needed to tow it to a Ford House immediately. Once Ford took it apart they found that the flywheel had cracked, and it caused my crankshaft to crack as well. They're saying I need a complete engine replacement for $8,000. Big safety issue that no check engine light never came on with complete engine failure.
The contact owns a 2017 Ford Edge. The contact stated that while coming to a complete stop, the vehicle would start shaking violently. The contact took the vehicle to the dealer who stated that the failure was related to the federal safety agency Campaign Numbers: 18V390000 (Power Train) and 17V427000 (Power Train). The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 103,000.
While driving #2 cylinder misfire. Check engine light came on. Engine runs rough. Took it to ford dealer and diagnosis was coolant leak into #2 cylinder. Determined engine would have to be replaced.
At roughly 77,500 miles our engine starting misfiring both while stationary and in motion. The check engine light came on. We pulled code p0305, indicating cylinder #2 misfire. We replaced the coils and spark plugs and the engine continued to misfire. We then began hearing fluid moving behind our dash board and noticed that the coolant tank was low but no visible coolant leak was found. We took the car to a local ford dealer's service center (woodhouse ford - omaha, ne) for inspection and diagnosis. They confirmed that engine coolant was leaking into cylinder #2, causing the misfire. It was also leaking into the heating element, causing a putrid smell in the cab of the vehicle and the rushing fluid sound behind the dashboard. They confirmed this is related to ford tsb 19-2346. Ford stated that the repair requires a $6300 replacement engine and they are not liable for the damage to the engine as a result of their defect. Per the tsb, this engine defect may result in engine fires but fortunately it did not get to this point for us.
Driving down the highway I pressed down on the brake the car was not stopping while the brake peddle went straight to the floor.
Tl* the contact owns a 2017 ford edge. The contact stated while the vehicle was stationary, the vehicle would roll while the gear shifter was engaged in park. The contact stated that the instrument panel showed the vehicle in neutral while the gear shifter was in park. The contact stated no warning light was illuminated. The vehicle was taken to caruso ford lincoln (3500 cherry ave, long beach, ca 90807) where it was diagnosed with the gear unit needing to be replaced. The vehicle had not yet been repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall for the failure. The failure mileage was approximately 83,000.
Vehicle was taken in for a check engine light on 3/11/2019 in was in a tsp status with ford that turned into a recall. The recall has not been successfully repaired to this date and has been into the service center 10 times. It is currently there again. Ford has made all of the repairs under warranty. However, a dangerous issue persists with the engine. The vehicle cannot be driven and fords master mechanics have not solved the issues. The vehicle cannot be driven because it presents a very clear hazard for the occupants as well as the public. The engine looses coolant rapidly with ford not being able to determine when the coolant goes. The engine seizes and causes you to have to immediately stop.
My vehicle has a cracked flywheel which is under recall on most 2017 edge vehicles. However my VIN is not included in that recall so I am now paying out of pocket for it to be fixed.
I was running errands driving around town one day when I noticed my auto engine start/stop feature in my 2017 ford edge stopped working. I took my car to the dealership & they said it was a misfire in the engine. A week later, a yellow light with the picture of an engine appears on my dash. I took my car for a diagnostic. It came back with the code p0304. I take my car to ford and they suggest replacing the long block. They quote me $6,800. I noticed that my heat in my car stopped working on the way home. I check the coolant level and it was really low. I put coolant in my reservoir and it works again. But, I have to keep filling the reservoir with coolant every other day, which gets expensive. I tell the service guys, and they tell me that the coolant is leaking into my engine due to a manufacturer defect, which causes the heating to stop working, and low coolant levels. I contact ford motors company, and they tell me my car is out of warranty. I purchased my car used on february 27,2020. It had 57 thousand miles on it the day of purchase. The warranty was up at 60 thousand miles. Not fair to me at all as I was told I had a warranty from the mileage I got the car at and 60 thousand miles beyond. They said it was nothing they can do and also because I did not leave my car at the ford dealership they would not work on my case. My case manager from ford motors never ever contacted me prior to closing my case once she discovered I never left my car at ford. I tried reaching out to her several times in attempts of getting my car to ford and seeing where we can go from there, and she never answered or returned any of my calls or emails. Ford needs to be held accountable and issue a recall as they were made aware of the expensive issue by many other customers from reviews and forums I have read online and heard from other edge owners.
I purchased the vehicle in may 2019 with 43k miles, still under powertrain warranty. In november 2020 I noticed the vehicle misfiring during startup and the check engine light came on. After having my mechanic diagnosis, it is the issue of coolant leaking into cylinder #4 and the engine needs replaced. It now has 70k miles so it is out of power train warranty. This is a well documended issue as reported by ford innitially in their tsb 19-2172. This is a design flaw that causes significant damage and should be recall under every reasonable circumstance.
Happens every time I brake. Hitting the brake to stop engine shakes violently as I come to a stop. In addition to violent engine shaking the car is thrusting forward. I have to put my foot harder on the brake not to hit the vehicle in front of me. I will have to throw it in neutral to stop the shaking. In neutral the engine revs. When traffic begins to move I have to put it back in drive and hit the gas but then it lags severely. It won't go anywhere for multiple seconds before it finally takes off. That literally happens everytime I stop and go. If you are in park and have your foot on the brake too long before putting in a gear it stalls out. I have taken it to the ford dealership and opened a case with ford corporation who both deemed the vehicle unsafe, but neither want to take care of the issue. This issue has been going on for months. I've taken it to the ford dealership twice and ford has denied to assist with getting it fixed twice. There are so many unsafe 2017 ford edge transmissions. I wish they would have to pay for this. It's very scary to drive. My documents are in the ford computer system. They say the whole transmission locks up and rhe whole transmission needs replaced. I've almost been hit so many times pulling out because the car doesn't go.
The flex plate was a problem that the ford motor company was aware of defective welded studs from the factory. Now I am out of pocket for more than 5 thousand dollars for their defect.
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