See attached document for complaint.
2018 Ford Edge driver assistance problems
31 complaints (4% of all complaints for this car). Typical mileage when it fails: 80,000. 1 crash reported.
- owner complaints
- 31
- of this car's complaints
- 4%
- typical mileage
- 80,000
- crashes
- 1
- recalls
- 1
Which part fails
- Adaptive cruise control3
- Warning2
- Sensing system: radar1
- Sensing system: camera1
- Back-up alarm1
- Assist1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Ford Edge driver assistance problems in other years
Related recalls
Back over prevention: sensing system: camera
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
- Risk
- A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S89. This recall expands previous the federal safety agency recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning September 8, 2025.
Recall number 25V572000 · Recall details
What 2018 Ford Edge owners say
Most recent owner complaints, unedited.
Driving at 65 mph without warning car adaptive steering and airbag light comes on. Found there is a clock spring failure. There clockspring failures reported in 2020s. Ford haven’t achieved function of clocksprings
The contact owns a 2018 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was distorted, and occasionally the message “Camera not Available” was displayed. The contact received notification of the federal safety agency Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 163,000.
The contact owns a 2018 Ford Edge. The contact received notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the rearview camera had displayed a blank screen. The approximate failure mileage was 101,500.
See attached document for complaint.
The contact owns a 2018 Ford Edge. The contact stated that while reversing, the back over prevention camera screen malfunctioned, and displayed either a dark image or no image. The contact stated that the failure created a visibility hazard for the driver. The contact received notification of the federal safety agency Campaign Number: 25V572000 (BACK OVER PREVENTION). The manufacturer and local dealer were contacted and stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 60,000.
The contact owns a 2018 Ford Edge. The contact received notifications of the federal safety agency Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was unreachable. The contact had not experienced a failure.
The contact owns a 2018 Ford Edge. The contact received notifications of the federal safety agency Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse, the back over prevention camera displayed a distorted image, with the message, "Rear-view Camera Not Available" and the screen went black. The dealer was contacted, and it was confirmed that parts were not yet available to repair the vehicle. The manufacturer was made aware of the issues. The failure mileage was approximately 65,000.
The contact owns a 2018 Ford Edge. The contact received notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rearview camera displayed a blank white screen. The local dealer was contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
The contact owns a 2018 Ford Edge. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image was blank, with the message “Camera not Available” displayed. The contact received notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 115,874.
Questions about the 2018 Ford Edge driver assistance
Does the 2018 Ford Edge have driver assistance problems?
Owners have filed 31 complaints about the driver assistance of the 2018 Ford Edge, 4% of all its complaints.
At what mileage do 2018 Ford Edge driver assistance problems start?
The typical (median) mileage in owner complaints is 80,000 miles.
Was there a recall on the 2018 Ford Edge driver assistance?
Yes, 1 recall: 25V572000. Check your VIN to see if your car still needs the free repair.
What year does the Ford Edge have the most driver assistance problems?
The Ford Edge model years with the most driver assistance complaints are 2013 (104 complaints), 2011 (70 complaints) and 2017 (54 complaints).
Other 2018 Ford Edge problems
Engine 615Transmission 83Electrical 38Brakes 33Fuel system 27Body 20Visibility 18Lights 16Seat belts 14Airbags 12Steering 12Wheels 9Seats 4Acceleration 3Suspension 3Tires 3Locks 2
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