Ford Edge steering noise problems

Filed Sep 3, 2024 · Steering · VA

Loss of steering - Errors: "Steering Assist Fault", "Hill Start Assist Not Available", "Service Advance Trac", Adaptive Steering Fault". I had been driving the car on a hot day approximately 30-50 miles that day, lots of stops, last stop was order pick up. I did not turn the car off and when I went to pull out of the parking lot, I lost steering and errors flashed. I was able to turn the car off and back on- errors disappeared. I drove it to a gas station thinking maybe I was running out of gas, I pumped the gas and attempted to pull out, it did it again. A few minutes later, I was able to move the vehicle to a parking spot. Waiting with engine off and attempted again and error codes gone and as able to drive approximately 12 miles home. When I arrived codes were still gone, decided to move to another spot, and then the codes popped up again. Towed vehicle to Ford Dealership - Codes were not present when Ford received my car. They stated it was the battery, charged for battery replacement and diagnostics - $400. Drove it maybe 20-30 miles to run errands and same codes popped up and lost power steering while driving low speed over railroad tracks. Towed back to Ford - this time they want $2500 to replace the steering equipment - there has always been a clicking in the steering but Ford stated it was normal and nothing was wrong. Ford did replace the steering equipment at 40k miles under warranty, now a little over 80k miles and it has to be replaced again? Seems like there may be more to this, I shouldn't have to replace this once, let alone twice in 80k miles. This could have easily caused an accident if at higher rate of speed, an inexperienced driver or one with less upper body strength to be able to move the steering wheel. I noticed a recall for 2016 models and a lot of similar situations on the web for customer complaints. Could there be something going on with this year as well? I have not repaired vehicle yet....

Filed Jul 8, 2024 · Transmission · VA

Since I bought this vehicle in 2021 (used) it has been making a thud/clunk sound when turning the electronic transmission shifter from either reverse or parking to drive. I am afraid this electronic component is not working as it should and could potentially slip into other gears due to wear and tear. I have already flushed the transmission fluid thinking it could fix the issue but the dealership never reported it to be an issue. It obviously is but none of the Ford service departments from both Florida and Virginia have identified any issues. There are multiple Ford Edge owners that have been reporting this issue but it seems that Ford is trying to hide this as nothing has been done to fix it, nor a recall has been issued for my vehicle.

Filed Dec 29, 2022 · Steering · 130,000 miles · KY

The contact owns a 2015 Ford Edge. The contact stated that while making left or right turns, the steering wheel started to grind and knock. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the electric power steering system (EPS) failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that the recall was previously repaired and to contact the federal safety agency Hotline. The failure mileage was approximately 130,000.

Filed Jun 9, 2022 · Suspension, Wheels · 50,000 miles · OH

The contact owns a 2011 Ford Edge. The contact stated that while turning the steering wheel in either direction, a clunking noise was coming from the front of the vehicle. The vehicle was taken to the local mechanic who diagnosed that the front driver’s and passenger’s side axle, cv joint, and wheel hub assembly had failed and needed to be replaced. The vehicle was repaired but the failure had reoccurred. The manufacturer and local dealer were not notified of the failure. The failure mileage was 50,000.

Filed Aug 13, 2021 · Steering · PA

I had a Ford dealer diagnose an illuminated dash warning stating “Adaptive Steering Fault” along with a steering wheel that was turned 90 degrees to the right while the vehicle was tracking straight ahead. During this time, the vehicle's steering would also exhibit momentary losses of power assist accompanied by clicking noises coming from the steering wheel. The dealer’s diagnosis returned a faulty steering wheel with complete steering wheel replacement being the remedy. This was quoted as as a $2,500 repair!! Through manufacturer goodwill, I would be on the hook for 50% of that which is still ~$1,250 on a vehicle with only ~36K miles! Further, I quickly discovered that this issue is well-known for my model to the point that Ford has issued service documents to address complaints (Customer Satisfaction Program 19B04 - Supplement #1 and TSB# 16-2066, 03 November 2016). Customer Satisfaction Program 19B04 - Supplement #1 even states “Service Action: Dealers are to replace the adaptive steering wheel assembly. This service must be performed on all affected vehicles at no charge to the vehicle owner.” I negotiated with Ford customer service to have them cover a larger part of this exorbitant repair cost but to no avail. Should a customer not expect a vehicle’s steering wheel assembly to be manufactured in a way as to last the life of the vehicle? The symptoms of this failure, momentary losses of power assist, clicking noises, steering wheel off-centered, should be considered a safety defect for which the manufacturer should be held responsible. With the cost of repairs so high, how many of these vehicles are running on our roads because the owner's don't have or want to spend that much money for repairs??

Filed May 7, 2020 · Brakes, Steering · 150,000 miles · GA

Right after I purchased this vehicle, I noticed that it had a bad jerk, and chugging in the transmission. With the overdrive "off", it keeps the RPM's above 2000, and prevents it from chugging and jerking in the transmission. With the overdrive on it gears down extremely low after going down to 2000 RPM's, and losses a lot of power. When pressing down the gas pedal, it chugs and jerks severely. I have to let off the gas and then reapply the gas to stop it from jerking. Also, the power steering pops and makes noises. I got in the car today and had no brake power at all. Then had no brakes unless I pushed the brake pedal down with extreme force. And it was still extremely hard to stop my vehicle. Upon searching online, I am finding that these are very common issues with the 2008 ford edge vehicles. There should be some type of recall on this model of ford edge when this is a very common problem, in my opinion. I did a search for my VIN number and it shows "no" recalls for my vehicle. I understand it'd not a new vehicle, but the amount of issues with this vehicle is ridiculous. Please help!!!

Filed Mar 15, 2020 · Transmission · 76,000 miles · NY

It started with a burnt oil smell that could be smelt inside the vehicle once in a while. Then little by little grinding noises started to be heard from underneath the vehicle after slowing down from a higher speed. The vehicle then started making a noise when steering and a rattling noise underneath the vehicle. Once in a while and then started bagging when I would go to accelerate. The noise is made from underneath the vehicle were intermittent sometimes they would do it and sometimes they would not and many times they got very loud. You could hear the noise while driving and more so while slowing down to a stop. All of a sudden the vehicle would bigger forward when giving a little gas. Was just may able to make it home before it was no longer drive-able. This is only a 6 1/2yr. Old vehicle with 76,000 miles. Appears to be major problem with transfer case, rear differential, and transmission.

Filed Jun 20, 2019 · Steering · 26,000 miles · WA

I purchased this used 2015 ford edge at 26000 miles 2 months ago. Test drove hills, freeway, etc. Once I purchased I notice right away on the way home excelerating at about 35 MPH on a curvy road to my house the steering felt stiff and hesitated. The car went the direction I needed it to go but something is off. I drive this route everyday and this happens 90% of the time at curves. I have also now noticed since I am more aware, the steering wheels sometimes knocks when I turn tight, I will be taking it in to see if they can diagnose. I wish I would have read the complaints on this site before I purchased. Would have know what to look out for.

Filed Sep 7, 2018 · Airbags, Steering · 58,000 miles · NY

Takata recall, steering noise.

Filed Dec 1, 2016 · Steering · 3,000 miles · NY

Adaptive steering fault, steering would not register input when fault occur. On start up the car would register the error and make steering difficult with steering input not register to the turning of the wheels. The steering column also makes a grinding noise. Dealer just cleared the error and did not fix anything, with the error returning the next day.