It was been more than couple years ago when I had error message" stop safely now" on my ford 2008 escape hybrid. During that time, I was driving interstate round 50-60 miles per hour and all of sudden, it stop the engine. I took the dealer the next day. They get it fixed. Until recently, may 22, 2016 and june 20,2016 the error "stop safely message" came back. I took to the same dealer I used to go but this time. I left it for 2 days but the dealer said it will take a while to diagnose whats is the issue. I had to rent a car for those days but my car was not fix or the dealer saying it will take a while. I am sure they know what is the error code. Is this a recall?I seen other complain in here almost the same like me.
2008 Ford Escape Hybrid engine complaints
Page 2 of 5: complaints 11 to 40 of 111, newest first, as owners wrote them.
Tl* the contact owns a 2008 ford escape hybrid. While driving approximately 30 MPH, the "turn off engine immediately" warning indicator illuminated. The contact pulled over and waited approximately 30 minutes before the vehicle was restarted. After the vehicle was restarted, a lock with a key warning indicator illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact also mentioned that the vehicle was previously serviced per an unknown recall for the same failure in 2013. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
When the engine was warm, the engine would surge then stall at highway speeds (55+). A red hazard light then came on, and a stop safely message came on. Pulling the vehicle over, and restarting the vehicle allowed further driving for another 20-30 miles before the issue would happen again.
After approx. 10 minutes of stop and go driving at <5mph a tone sounded, a red triangle lit, and the LED indicated "stop safely now." the engine did not stall, shut down, or give any other indication of a fault, therefore I continued driving at <15mph to the nearest parking lot and turned off the engine. After I returned several hours later the engine started normally with no fault indication, and I was able to drive home without any further fault indication. I read on the web that this had occurred with other 2008 escape hybrids and was due to a faulty hybrid system electronics cooling pump. One complainant indicated that the 2008 escape hybrids had been recalled for this issue, but the recall does not show on your, or on ford's, database for this vehicle. Has this been reported previously, and was there a recall?
In 2012, I was driving on freeway at approx 70mph when I heard the warning sound and red light warning me to "stop safely now." I had to cross four lanes of traffic and barely got to the shoulder before the power shut down completely. I waited and it restarted, but it did it two more times before I reached my destination. I called and took my vehicle for repair, which was determined to be the coolant pump (cost $1010.96). The next year a recall for this issue occurred and I was refunded the cost for repair. Today, 2015, the same issue occurred. This time I had just pulled off from a traffic light making a u-turn, so traveling maybe 10 MPH when I got the same sound and warning red light as I felt the engine losing power. I got through the busy intersection and safely to the shoulder. I immediately drove the vehicle to the dealership. This time I was told the issue was the throttle body. It was cleaned and reprogrammed (cost $369.15; I was told my vehicle is not in the VIN# group). While the costs have been high financially, we are mostly concerned about the potential costs from having the vehicle suddenly lose power and shut down. Both times I have been very lucky to avoid crashes. Same symptoms, different diagnoses; concerned about what might happen next.
Tl* the contact owns a 2008 ford escape hybrid. The contact stated that while driving at 60 MPH, the engine stalled as the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the throttle assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000. Update 01/13/16 ma
Electronic throttle body failure equivalent to the customer satisfaction program but told my VIN number is not in the applicable group. Loss of all engine power while on the freeway traveling at 65mph with a semi tractor trailor behind me. I was barely able to get the vehicle onto the side of the road.
Tl* the contact owns a 2008 ford escape hybrid. While driving various speeds, the stop safely now warning indicator illuminated on the instrument panel and the vehicle decelerated independently. After shutting down the vehicle for several minutes, it resumed normal operation once restarted. The vehicle was taken to the dealer for diagnostic testing. The technician determined that the throttle body would need to be replaced. The manufacturer stated that the VIN was not affected by a customer satisfaction program. The contact experienced the failure described in the program. The vehicle was not repaired. The failure mileage was 106,000.
Vehicle gasoline engine power quits with no warning. I have experienced this only when driving on the highway and only when driving for more that approximately 20 minutes. A "pull over safely now", or words to that effect, appear on the information screen. The electric engine will continue to work if it has charge. The car will restart almost immediately, but will quickly stall again if the engine is not allowed to cool down. This is very dangerous as it occurs only at high speed.
Warning light came on to "stop vehicle safely". We pulled off highway, car restarted. This kept happening, finally had car towed to local garage. They determined it was a code indicating a problem under recall, and advised we take it to the ford dealer. Local garage had cleared out error codes, so ford dealer said we had to wait until it happened again, they would then repair it. This means we cannot trust the car, and must only drive within a towing range. How long does ford have to repair a known problem, or can they tell owners to wait until the car actually has the problem again?
Tl* the contact owns a 2008 ford escape hybrid. While driving approximately 35 MPH, the engine stalled without warning. After restarting the vehicle, the rpms began to increase rapidly. The vehicle was driven with caution due to the excessive hesitation. The vehicle was taken to an independent mechanic, who stated that the throttle body was stuck and required replacement. The vehicle was repaired. The manufacturer was not notified. The failure mileage was 125,700.
The issue has happened several times. Latest was 2 days ago. While driving, the car acceleration all of a sudden drops to zero and the car will not go. It does not shut off but it cannot be driven. After about 2 or 3 minutes a message comes on the dash that says "it is safe to shut off your vehicle now." once the vehicle is shut off and I wait about 5 minutes I can start it again. It happens while driving down the road. There is a recall issued for this problem but because there isn't a yellow triangle warning on my dash ford and the dealer will not do the recall because there is a shortage of parts. So I have to drive an unsafe car until there are parts available all because I don't have a code. Dealer claims there is a ground fault wire problem and refuses to do the recall. This is really unsafe when driving down the freeway and all of a sudden the car comes to a complete stop on me. They know it's a problem for people but won't fix it because they don't have the parts even though recall letters came out in october. It's now january.
Refer to tsb-08-24-5 and recall 14s19. Escape hybrid experienced the exact failure described in the recall notice while passing another vehicle at 70 MPH. The engine shut off and a red triangle appeared. Vehicle was repaired the next day at the owners expense by an authorized ford dealer who noted the tsb number on the repair invoice. This VIN number was excluded from ford's list as a covered vehicle. Ford representatives denied any interest in refunding the repairs costs even though the vehicle was in the group and failure was exactly as described in the recall notice. Ntsb needs to expand this recall to all vehicles with this failure even if they are not on ford's list.
As I was driving to work, I accelerated and at about 40mph a red triangle with an exclamation point in the middle showed up on my dashboard and my engine shut off. Very scary! I have looked online and it seems to be an issue with the cooling system. I had to deal with the triangle of death a couple years ago and now this. I will be taking it to the dealer today! It looks like there are quite a few people that have had the same issue! Ford needs to recall this item! It is very dangerous!
I was driving down the highway and the vehicle abruptly lost power, a triangle with an exclamation point came on in the dashboard and the data system said "stop safely now". This happened multiple times during the same drive. The dealership replaced the mec pump. About one year later the same issue began occurring multiples times per day until I was able to get it to a dealership. They replaced the throttle body, the issue occurred again. They replaced the transmission, the issue occurred again. It is now at the ford dealership getting diagnosed yet again. This is a very serious safety issue and must be resolved.
Engine died multiple times in a parking lot. Car had been idling and had recently been driven over thirty miles on the highway and the ambient temperature was over 90 deg f. Had the car towed home because the dealer service dept was closed. The next day the dealer was unable to reproduce the problem and no dtc found in ECM. Paid the dealer for diagnostic time and picked up up the car. One week later, the car died again while driving at about 10-20 MPH. Dashboard display said to pull over and park safely. After waiting for 30 minutes for the engine to cool, we were able to drive the three miles home. The next day at the dealer, no dtc found in the ECM, but the dealer said that the symptoms pointed to a throttle body problem. They were unable to recalibrate the throttle body, so they asked us to approve paying for a throttle body cleaning, which we did. This seems to indicate that the hybrid system directs the engine to shut off whenever it detects a sensor problem that it can not resolve. Most cars would produce a cel illuminated on the dash and set a limp home mode. The escape hybrid seems to just shut off and let you hope for the best. This may seem like an irrational response to a modest problem, but these were the same things that happened before when the problem was diagnosed as a pump problem for the electronics, which is now a safety recall for 2005-2008 escape hybrids. To compound the problem, the dealer did not offer to refund our previous payment for the pump replacement. I had to ask for it and am now waiting for them to give me a refund, even though the ford website clearly states that they should expedite refunds for prior work done once a recall is started. Unhappy on multiple levels.
The electronic coolant pump is known problem and ford is finally supposed to be fixing this through a recall october 2014. (http://www.greencarreports.com/news/1094407_2005-2008-ford-escape-hybrid-recalled-also-mercury-mariner-hybrids). Driving in new mexico on a family vacation, the car suddenly says to stop safely now warning comes up. Mind you that we are in the middle of no where and it's over one hundred degrees with two small children in the car. Somehow, we barely make it into las cruces, nm about an hour later. So, after waiting a few hours they tell us that their hybrid tech isn't there and is on vacation. Really? It took a few hours to figure out that he wasn't there? Anyway, they suggested to try and continue on to phoenix, az where they would know what to do. So, we try heading out, but the car goes out again as soon as we get on the freeway. So, we do the pull over and restart thing about twenty times until we make it back to the las cruces dealership. We had to stay in las cruces for a week, costing us thousands of dollars in what we now call the adventure of a lifetime. This has recently happened again with our escape, and they want to charge us again to fix this. Ford needs to get it's act together, or I will not be purchasing from them again.
My wife left our house to run errands in our 2008 ford escape hybrid. She didn't even get out of the neighborhood before she got the "stop safely now" warning, and the vehicle went into "limp home mode". She turned around in a neighbor's driveway and came back home. I took it to the dealership today thinking that it might be the mecs pump for which there is a recent recall. It turns out that it was the throttle body causing the warning. Even though there was a the federal safety agency investigation on the throttle bodies of these vehicles (dp12006), the 2008 ford escape hybrids were not included in ford consumer satisfaction program #13n03, which extends the warranty of the throttle body on some escape models (among other vehicles). So, I now have to spend $775.00 to replace a part that was known to have issues. Luckily, my wife was not on the highway with our 2-month old daughter when this occurred. I don't quite understand how escapes from 2005 to 2012 were part of the investigation, but the preliminary evaluation pe13-003 only applies to 2009 - 2012 models.
Tl* the contact owns a 2008 ford escape hybrid. While driving 65 MPH, the engine stalled and was able to restart. The vehicle was driven to a dealer who diagnosed that the electronic coolant pump needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 127,405...updated 10/30/14 *bf..updated 12/04/14 *bf updated 7/9/2015
When driving at higher speeds (approximately over 50 MPH), the car would suddenly lose engine power and the "stop safely now" message would come on. The car would go into limp-home mode and allow me to pull over to the side of the road. Turning off the car and restarting it would alleviate the problem for a few more minutes of driving. This happened about 15 times on a 60 mile trip home, allowing me to drive anywhere from one to 10 miles at a time before the engine shut off. This was accompanied at times with an engine overheating message. I took the car to the dealer for a repair. They claimed it was a malfunctioning electronic throttle body and replaced it for about $1000. A week later, the same thing happened twice on a 30-mile highway trip when driving at higher speeds, but has not happened since then.
I was stopped at a signal. When the light turned, I pressed down on the accelerator and the car started to move as normal. Just past the intersection, the gas engine shut down, a red light came on and the car lost all power. The car behind me struck us. Upon going to the dealership, they knew that the electronic cooling pump had failed. There was not many questions, as they described what the symptoms were. Upon looking at the internet, it would seem that this is a known issue with ford, and that the new ecp was redesigned to prevent the issue. There are literally hundreds of complaints about vehicles losing power to this same problem. In some cases, as was mine, electrical power is lost as well, causing loss of power steering and brakes.
Received the red master vehicle electrical hazard warning lamp, immediately followed by engine shutting down while on highway. Cause was a failure of the mecs pump ford pn 5m6z-8c419-a. After it happened I researched and found other reports issued for same issue. See 10597458,10604791,10596349,10592073,10588181,10588170,10568053,10567619,10567234,10566464,10565177,10560868,10557567,10554859,10548328,10547463,10537539,10533928,10531556,10525970,10523932,10523371,10521436,10521116,10516178,10514445,10513916,10511202,10505543,10504308,10500579,10500159,10461261,10462036,10462214,10463235,10468355,10474060,10475192,10476583,10477359,10485797,10490135,10460373,10459919,10459596,10459518,10458744,10457505,10457488,10456830,10456625,10455257,10455049,10454894,10453205,10448469,10448468,10409310,10409374,10410388,10411980,10412392,10416615,10419367,10430477,10326667,10329839,10348540,10349760,10352951,10360029,10361122,10393862,10393924,10399209.
Mecs coolant pump defect causes loss of engine power at highway speeds resulting in an extremely unsafe condition. Ford is aware of the defect in this "hybrid unique" component but refuses to cover it under their hybrid component warranty. In my case I was driving at 55mph on a public highway when the dash illuminated a red triangle with the message "stop safely now". I had to scramble to get to the right shoulder and create a dangerous condition by cutting off the drivers around me. I had to pay out of pocket for a redesigned mecs pump replacement and have not experienced the issue since. Pending lawsuit, macdonald v. Ford motor co., case number 3:13-cv-02988, in the u.s. District court for the northern district of california.
A warning appeared "stop safely now." we pulled over and restarted. We were able to drive the vehicle in for service without the light coming on again. The diagnosis was a bad throttle body and it was replaced under warranty and listed as a recall in the service report.
Submission to mark fields re 2008 ford hybrid escape defects. *smd the consumer stated about two weeks ago, a red master vehicle electrical hazard warning lamp and stop safely now message appeared on the dashboard, while driving at 60 MPH. The engine immediately shut off. He was able to pull over safely. He turned off the vehicle, waited 5-10 minutes before re-starting it and drove a few miles, before the situation repeated itself, several more times, until he arrived home. After doing some research, he narrowed the problem down to what he believed to be the (mecs) motor engine cooling system pump, which from his understanding, was unique to the 2005-2008 ford escape hybrids.
Starting in may of 2014, my car's performance has been untrustworthiness. Some days there's no problem-- I push on the gas pedal and the car moves accordingly. At a stop sign, I can go. While moving at 50 MPH on the freeway, I can easily accelerate and move around a monster size 18 wheeler. But on the days when I press the gas pedal and the car doesn't respond, I sweat. Here's a description: foot on the gas pedal, no response... So I press down further, without any acceleration of the car. Finally, now freaked out that the car is not moving (and that another car is right on my tail) I press the pedal to the floor-- with no immediate reaction. Then-- bam-- surprise! It works and the sudden surge sends me flying beyond intention and I must press on the brakes to slow. At stop signs this happens and people behind me get frustrated, probably thinking I'm on drugs or something. But really, it's not me; it's my ford escape hybrid 2008. The rate of incidence has gradually increased from may to the current date of july, and consequently, I am afraid to drive this car.
At approximately 8:00 am on the above date, I was traveling north on interstate 75 from cincinnati toward toledo at around 70 MPH. Without any warning whatsoever, the vehicle completely shut down and the computer advised I should pull off immediately to safety. When the escape came to a stop, I turned the key off and then was able to restart the engine. After traveling less than two miles, the same thing happened. This time I was able to limp off an exit ramp to a side street where the vehicle seemed to be able to run a bit longer before cutting off however, the engine dying happened at least another half dozen times before I was able to make it to an enterprise rental car location north of dayton. From there, I stopped by the nearest ford dealership (beau townsend ford) and they were able to retrieve the vehicle from the enterprise parking lot. The dealership was not able to look at the vehicle until several days later on 6/19/14 however, at that time they diagnosed the problem as a defective / shorted-out motor electric cooling system pump. The part was ordered and replaced the following day however, including towing and the necessity of renting a vehicles (I was on a business trip), the incident ended up costing me close to $1,000. From what I understand, ford was aware of this defective part at the time of manufacturing and did nothing to prevent it from being installed on tens of thousands of vehicles. There are hundreds of complaints on file regarding this part as well as a class action law suit which was filed in the state of california. Let's hope that ford finally steps up to the plate and admits their grave error in judgment before somebody gets killed because of this faulty part. Those of us who have had to incur expenses due to the malfunction should be full reimbursed by ford.
As we were driving, a "hazard" light come on the dash, the engine shut completely off, and a message, "stop car safely," also appeared on the dash. We did so, and turned off the car and turned it back on. Car drove fine for about 5 minutes and the same thing happened. We did this for about an hour or so to get home. Had we been on a busy interstate. A sudden engine shut off could have been very dangerous. We took the car to the dealership and were informed that the electric battery had overheated because the water pump was not working. I have come across similar complaints while looking into my situation. Some examples: http://repairpal.com/coolant-pump-on-hybrid-may-fail-and-cause-celengine-shutdown-562.
The electric cooling pump fails causing the motor to shut down. This is a known problem by ford and there is a service bulletin on this problem. Ford need to recall this item.
I was driving my 2008 ford escape hybrid at about 65mph in the leftmost lane shortly after merging from i83 south onto i395 (baltimore beltway) when, with no advance warning whatsoever, the gas pedal stopped responding at the same time as the triangle with an exclamation point and the "stop safely now" (as if I had any choice) message appeared. By the grace of god I was able to coast across 5 lanes of traffic to the breakdown lane. I was anxious to get home to feed the dogs, and my husband was out of town, so rather than call a tow truck I restarted the car and kept going in the right-hand lane for another 3 or 4 miles until the same thing happened again. It took another 2 hours (with an 15-20 additional stalling episodes) until before I was able to make it home to annapolis. Through the internet (and my husband crawling under the car) we have confirmed that the source of the problem is a well-documented faulty oem hybrid drive train mecs coolant water pump. Seems to me that this is a catastrophic failure that is every bit as serious as the gm ignition switch problem, and a fatal accident waiting to happen. It is unconscionable that ford has not issued a recall on this issue, and unconscionable that the federal safety agency has not forced ford to do so.
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