2020 Ford Escape Hybrid driver assistance problems

Filed Oct 15, 2026 · Driver assistance, Electrical · MI

While driving down the road the vehicle lost all power and left my wife in a dangerous position on the road. The vehicle was just in for service 4 days before and we were told the vehicle had no error codes. The vehicle has lost power on multiple occasions and we have had it at different dealer service departments where ford trained technicians continue to tell us nothing is wrong with the vehicle. However, I find the vehicle to be unsafe and unfit for the road.

Filed Aug 27, 2026 · Driver assistance · MI

The rear cross traffic sensors are not detecting cross traffic when in reverse every time. It will work sometimes, but it failed to work at all for weeks. I have video showing it not working properly. I brought this to the dealership and was told that this is something that I will be required to fix out of my own pocket. This safety feature should be fixed or replaced at no cost the me because I was not involved in it no longer functioning. It is not clear why safety features that malfunction should be repaired at cost to the vehicle owner. If they stop functioning they should be fixed by the manufacturer.

Filed Jul 7, 2026 · Body, Driver assistance · 82,000 miles · NE · 1 injury

The contact owns a 2020 Ford Escape. The contact stated that the vehicle was taken to a local dealer for the federal safety agency Campaign Number: 26V123000 (Back Over Prevention). The dealer performed the software reprogramming; however, a week after the recall repair, the display screen and rearview camera shut off again. Additionally, a piece of interior ceiling trim fell and struck the contact's arm, resulting in a minor injury. The local dealer was contacted, but the vehicle was not repaired due to the dealer's request for a diagnostic fee for the recall remedy inadequacy. The contact mentioned that the check engine warning light was illuminated. The vehicle was taken to the same dealer, where it was informed that the vehicle needed an unknown oil. The vehicle was repaired, but the check engine light continued to be illuminated. The manufacturer was made aware of the failure. The failure mileage was 82,000.

Filed Apr 30, 2026 · Driver assistance · 79,000 miles · CA

The contact owns a 2020 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 26V123000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the sync screen intermittently displayed an inverted image. The contact added that the inability to properly use the display posed a safety risk, as it may increase the likelihood of a crash. The approximate failure mileage was 79,000.

Filed Jan 13, 2024 · Driver assistance · TX

Back up camera image freezes on Infotainment screen while driving the vehicle, then the screen goes black. This is a hazard on long trips when relying on navigation maps which should be shown on the screen, but then we're forced to use our phone's tiny screen.

Filed Jan 12, 2024 · Driver assistance, Electrical · VA

This recall is very serious, I do not feel safe driving my car as it could explode and kill me, and or others. No eta on a serious recall, even though I am being forced to pay for repairs, and possibly cause more damage to my engine for this serious recall.

Filed Dec 26, 2023 · Driver assistance, Lights · CA · 1 injury

The edges of the tail light covers are sharp and when I accidentally brush my arms on them while the tailgate is up exposing the edges, I cut my arms badly. I could not upload pictures of the tailgate cover edges or the cuts on my arm which I have.

Filed Oct 11, 2023 · Driver assistance, Electrical · CA

1) Head unit not powering up. No backup camera no cross traffic alert. 2) Power train light has come on three times. Dealership is unable to find any issues 3) Starting battery keeps failing. Fourth battery in three years getting installed today.

Filed Jul 24, 2023 · Brakes, Driver assistance · MD

Vehicle has 32,600 miles. On start, received the following warnings. "Check Brake System", "Hill Start Assist Not Available", Pre-Collision Assist Not Available", and the ABS light was lit. The brakes were extremely hard to use. Had vehicle towed to Dealership. Dealership tested and received Code U3000. They "reprogrammed" the ABS, PCM and IPC Modules and performed a "battery disconnect". The fix was not covered by warranty. The dealership said that this could happen again. They were vague about whether it could occur only on start or at any time. Reoccurrence at road speed would likely result in an accident as the vehicle was extremely hard to stop.

Filed Feb 3, 2023 · Driver assistance, Electrical · TX

Reoccurring simultaneous failures of safety systems "Cross Traffic System Fault ", "Blind Spot System Fault", complete climate panel failure (defroster, heater, ventilation, ...), accompanying failures of power windows, power seats and most recently the ability to open the rear hatch of the SUV. Warnings about intermitent "Drive Mode Not Available". All of the above can occur suddenly when driving or at starting. Windows fog suddenly.