The contact owns a 2022 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2022 Ford Escape Hybrid engine complaints
Page 2 of 2: complaints 11 to 34 of 34, newest first, as owners wrote them.
There is a significant amount of engine oil leak. Confirmed by an employee at auto zone. We were worries about the recall as it was exactly what the recall said, that the engine might explode. The problem confirmed at auto zone. We called the ford service center, they said the don't have this recall code in their system so they transferred the call to corporate office. the corporate office said someone will call us but nobody called.
From the federal safety agency recall notes: may 26,2023 manufacturer recall number23s27 the federal safety agency recall number23v380 recall statusrecall incomplete, remedy not yet available summary on your vehicle, the engine could fail prematurely. In the event of an engine failure, significant quantities of engine oil and/or fuel vapor may be released into the under hood environment and may migrate to and/or accumulate near ignition sources. Engine failure is expected to produce loud noises example metal-to-metal clank audible to the vehicles occupants. An engine failure will also result in a reduction in available engine power. Safety risk engine oil and/or fuel vapor that accumulates near a combustible source may ignite, increasing the risk of a fire. Remedy ford motor company is working closely with its suppliers to develop a remedy for this repair. When the remedy becomes available, ford motor company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge parts and labor. The remedy is anticipated to be available by october 2023. As of 2/26/24, ford has still not released a remedy to this safety-related recall.
The contact owns a 2022 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford Escape Hybrid. The contact received notification of the federal safety agency Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms there were 1 recall at this time. The contact did not attempt to file the complaint online.
The contact owns a 2022 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford Escape Hybrid. The contact received notification of the federal safety agency Campaign Number: 23V38000 (Engine) however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, Kearny Mesa Kia (7303 Clairemont Mesa Blvd, San Diego, CA 92111) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
This vehicle has had the same recall for under hood fire risk two or three times. I have taken it in for all recalls but this one cannot be resolved. I contacted Ford in October and asked for help. I cannot get it fixed, I cannot sell the vehicle and now I’m scared to continue driving it. Ford refused to buy it back and I feel this has gone in long enough. Please help me fight Ford and get this resolved! Thank you.
The contact owns a 2022 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while his wife was driving approximately 65-70 MPH, the low oil pressure message illuminated. The vehicle experienced reduced engine power with unknown messages and warning lights illuminated. The contact stated that white smoke was coming from the vehicle. The driver coasted to the side of the road and became aware that there was oil leaking out of the vehicle. The vehicle was towed to the dealer. The manufacturer was made aware of the issue. The approximate failure mileage was 30,000. VIN tool confirms parts not available.
The contact owns a 2022 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
See attached document from complainant
We were driving on the interstate and the car began to make a metallic clicking/ticking sound. We started to move to the shoulder as we thought it might be a tire issue when we saw an orange glow reflected on the concrete. As soon as we reached the shoulder the engine started pouring out smoke and we immediately left the car. We opened the hood and saw fire inside the engine compartment. We left the hood up and moved away from the car and called 911. It appears this issue is tied to a known, open recall for which Ford has not released any information on how to fix with no specific timeline in place to release the fix. Our safety was at risk as the car was on fire and we were standing on the side of an interstate at midnight not knowing if the fire was going to go out or the car was going to explode; luckily for us it went out. The vehicle is currently at a Ford dealership for inspection. There was an engine service warning immediately before we heard the clicking noise but that is the first notification of any issue.
The contact owns a 2022 Ford Escape Hybrid. The contact stated that the driver's side door was making an abnormal clunking noise. Additionally, the window failed to roll up or down as designed. While driving at an undisclosed speed, the vehicle stalled. The EVAP system warning light was illuminated. Additionally, the brake pedal went down to the floor. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 69,000. The VIN was not available.
The contact owns a 2022 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
On November 12, 2022 at approximately 1:00 p.m. an incident occurred with my 2022 Ford Escape Hybrid in Columbia, MO. As I was parking in the Forum Theater parking lot, the engine surged and I had no brakes. I was at a dead stop and when I released the brake to move into a parking slot, the engine surged abruptly. When I applied the brakes, the pedal went clear to the floor with no braking occurring. I absolutely did not hit the wrong peddle causing this surging of power. As a result, the Escape jumped a curb and ran into a tree doing $14,000 damage. The airbags did not deploy nor did the seatbelts lock with the result of my granddaughters and I being thrust sharply forward. Currently the dealer, Moberly Motor Company has no plans to notify Ford of this incident. The $14,000 repair bill is being borne by my insurance, Shelter Insurance. I have written Ford Consumer Relations but to date I have not had a response. My granddaughters and I were blessed that we were not physically injured seriously. However, we are all three having emotional/mental issues from the wreck. The only warning I had was the brakes squealed when I backed out of a parking place prior to the event. The vehicle is currently at Moberly Motor Company in Moberly, MO awaiting parts for repair.
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