Ruido en la parte frontal cuando manejo en cuidad, se llevó al dealer y no pueden precisar cual es el problema, solo me mencionaron que no tienen nada que ver con algo suelto ni nada que vaya a afectar la seguridad. No pidieron dejar la unidad para evaluación pero me dejan sin carro por varias semanas porque tienen demasiados vehículos en turno. No acepte porque no puedo quedarme sin vehículo por tantos días y tampoco me ofrecieron otro vehículo por el tiempo que tome la evaluación y reparar el problema. El plástico que cubre la bolsa de aire de la parte de atrás pasajero detrás del conductor se está saliendo. No se cuanto tiempo lleva así pero no se ve bien y no se si tenga algún efecto en la seguridad de la bolsa de aire.
The worst 2020 Ford Escape PHEV problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 1
Electrical system: propulsion system: traction battery
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
- Risk
- Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
- Remedy
- Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on November 18, 2025.
Recall number 25V789000 · Recall details
Technical service bulletins for the 2020 Ford Escape PHEV 2
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2020 Ford Escape PHEV owners say
Most recent owner complaints, unedited.
Compare the 2020 Ford Escape PHEV
Other model years
Questions about the 2020 Ford Escape PHEV
Is the 2020 Ford Escape PHEV reliable?
Owners have filed 1 complaint about the 2020 Ford Escape PHEV, fewer than a typical Escape PHEV model year.
What is the 2020 Ford Escape PHEV year score?
The 2020 Ford Escape PHEV scores 95 out of 100 (good). The score compares it with the other model years of the Ford Escape PHEV: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2020 Ford Escape PHEV?
There are not enough complaints to tell.
How many recalls does the 2020 Ford Escape PHEV have?
1 recall, covering electrical system.
VIN decoder
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