2002 Ford Escape suspension problems

Filed Jan 23, 2023 · Suspension · 150,000 miles · IL

The contact owns a 2002 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound and started drifting to the left. The vehicle was towed to the residence. An independent mechanic diagnosed the vehicle with a rusted subframe. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

Filed Jun 14, 2021 · Body, Suspension · 82,000 miles · IL

The contact owns a 2002 Ford Escape. The contact stated while driving at various speeds, the contact heard a loud noise coming from the suspension of the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the control arm needing to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been serviced in 2014 under the federal safety agency campaign number: 14V165000 (Structure) however, the failure still occurred. The manufacturer had been informed of the failure and informed the contact that they could not assist and that he had to pay out of pocket for the repair. The failure mileage was approximately 82,000.

Filed Nov 12, 2020 · Suspension · 112,000 miles · MA

Vehicle was in motion on the highway when heard a loud bang when hitting a bump. Steering became almost impossible but was able to safely get off the highway and to a shop. Upon inspection, the sub-frame on the passenger side had broken and was hanging 6 inches lower than it should. Upon calling ford, I was told the vehicle had already been serviced for the recall for the rotting, witch I questioned and got non answers and was told they could do nothing for me, even though there was a recall on the sub-frame for the exact issue I am currently experiancing.

Filed Apr 9, 2020 · Suspension · 215,158 miles · NV

Tl* the contact owns 2002 ford escape. The contact stated while reversing of the parking lot, the passenger's side wheel turned into the wheel well. The contact turned off the vehicle after hearing an abnormal noise. The contact stated no warning light was illuminated. The vehicle was towed to contact residence. The contact stated that the failure was related to the federal safety agency campaign number 14v165000 (structure). The vehicle was towed to ford country (280 n gibson rd, henderson, nv 89014) where it was diagnosed and it was stated that the parts to fix the vehicle was the same parts of the recall. The dealer stated that due to the mileage and age of recall the repair was declined. The vehicle was not repaired. The manufacturer was informed of failure. The failure mileage was approximately 215,158.

Filed Feb 8, 2020 · Suspension · 160,000 miles · TX

My car jerks, and swerves because of the lower control arm on the drivers side. It and the subralframe are messed up. It will cost me too much money to fix and no one wants to touch it. I dont want to sell it to anyone be cause of the safety of the vehicle. It jerks at low speeds and gets worse at high speeds.

Filed Aug 21, 2019 · Airbags, Suspension · CT

On 12/20/2013 I had the lower control arms replaced, and had to pay 1,279.79. In april 2014 you announced a recall for this same item. For some treason you excluded my car. Considering my car required the exact item replaced only 4 months prior, I am requesting to be reimbursed for the cost of that repair. Also a complaint I have is the warning light for the airbag will not go out. A defect that does not seem repairable. In light of the airbag recall I am concerned I am sitting in front of a loaded gun. I will keep this complaint where my family can find it and respond accordingly if something happens to me after you have been notified of this complaint

Filed Aug 10, 2019 · Steering, Suspension · 163,000 miles · NC

While in motion, the lower control arm separated from the subframe due to corrosion. I lost steering but was able to skid to the shoulder. The same issue as recall 14s02 but my vehicle was not included.

Filed Jul 8, 2019 · Suspension · 234,074 miles · PA

Tl* the contact owns a 2002 ford escape. The contact stated that on four separate occasions, the front driver's side lower control arm loosened and needed to be torqued to the manufacturer's specifications. The contact stated that the vehicle was repaired several years ago per the federal safety agency campaign number: 14v165000 (structure); however, the failure recurred. The contact stated that the vehicle failed a state inspection due to the failure listed in the recall. The dealer was not contacted; however, the manufacturer was informed of the failure. The approximate failure mileage was 234,074.

Filed Jan 3, 2019 · Suspension · 103,000 miles · CT

Tl* the contact owns a 2002 ford escape. While driving various speeds, a knocking sound was heard coming from the front of the vehicle. The vehicle was taken to liberty mazda (91 west service rd, hartford, ct) where it was diagnosed that the lower control arm was rusted, corroded, and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 103,000. The VIN was unknown.

Filed Jun 19, 2018 · Suspension · 96,000 miles · PA

Tl* the contact owns a 2002 ford escape. While driving 10 MPH, the lower control arm fractured and the front driver side wheel separated from the vehicle. The contact stated that the vehicle was previously repaired per the federal safety agency campaign number: 14v165000 (structure). The vehicle was towed to an independent mechanic, but was not repaired. The contact was concerned that the recall remedy was not sufficient to prevent a failure. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 96,000.