Had a recall for the lower control arm on may 30 2014 and today had to replace the same part and ford isn't recognizing it as a problem , the part is $2000 and vechicle is still worth more than that amount and I had to buy the part and pay for the installation and ford refuse to claim responsibility for it : the recalled part failed not satisfying the recall only lasted 4 years , causing the cecile not to pass state inspection
2002 Ford Escape suspension complaints
Page 2 of 4: complaints 11 to 40 of 80, newest first, as owners wrote them.
Tl* the contact owns a 2002 ford escape. The contact took the vehicle to an independent mechanic to be serviced. While the mechanic was test driving the vehicle at approximately 35 MPH, an abnormal noise was heard coming from the front of the vehicle. The contact stated that the front passenger side lower control arm fractured, which caused the wheel to separate from the suspension. Prior to the test drive, the contact was informed by the mechanic of severe rust on the lower control arm. The vehicle was towed back to the facility. The vehicle was not repaired. The dealer (elkhorn motors ford, 910 n wisconsin st, elkhorn, wi 53121, (262) 723-2131) was contacted and a subsequent VIN search showed that the vehicle was not included in the federal safety agency campaign number: 14v165000 (structure). The manufacturer was not notified of the failure. The approximate failure mileage was 106,000. The consumer stated the gas tank straps were also corroded and needed to be replaced.
Tl* the contact owns a 2002 ford escape. While attempting to accelerate from a traffic light, the steering failed without warning. The contact stated that the steering wheel went in one direction and the wheels went in a different direction. The vehicle was towed to reineke ford lincoln of lima (1360 greely chapel rd, lima, oh 45804, (419)223-3673) to be diagnosed. The contact was informed that the passenger side lower control arm support was severely rusted, which caused the lower control arm to fracture and separate from the vehicle. The contact was informed that the sub frame, cross member, control arm, and steering assembly needed to be replaced. The vehicle was not repaired. The vehicle was included in the federal safety agency campaign number: 14v165000 (structure). The manufacturer was contacted and notified of the failure. The approximate failure mileage was 140,000.
Airbag light stays on and also I have a issue with the steering wheel and suspension there are other issues with the car and never was fixed by previous owner now im stuck with a car that has past recalled issues. If you own a car and just purchased it by previous owner make sure that recalls have been fixed on vehicle. Now I dont know what to do with my vehicle.
I was driving my 2002 ford escape in northeastern ohio when I lost control of my vehicle. I had it towed to a local mechanic who told me the power control arm broke away from the subframe. As a woman I immediately looked it up because I did not know what that even was until I found a recall from ford that didn't mean crap for me but that ford won't pay for their mess of a vehicle! I'm just happy I didn't crash into a nearby car and when the truck broke down! Driving down a city street approximately 35mph
The 2002 ford escape had recall 14s02 done in sept. 2016. At the time I requested the sub frame be replaced. Ford indicated the rust was not severe enough and installed a brace. Today, the sub frame gave way rendering the vehicle a peril to drive. The steering is inoperative. The vehicle was in motion but avoided collision.
Tl* the contact owns a 2002 ford escape. The contact stated that the wife was driving approximately at 30 MPH and after driving over a bump, the steering wheel became very loose and unstable. Upon inspection, it was discovered that the lower a-arm suspension had fractured do to severe rusting and corrosion. The cause of the failure was not diagnosed or repaired. The manufacturer was notified and the contact was informed that the VIN was not included in the federal safety agency campaign number: 14v165000 (suspension). The contact stated that vehicle had experienced the same failure listed in the recall. The failure mileage was 170,000.
Takata recall right front lower control arm separated from subframe. In motion,on the highway while going straight . Steering wheel 90 deg.from center right front wheel 2in. Out of toe.pulled to the right when this happened .did not have an accident. Ford motor co. Does not want to take responsibility for this problem.
Front subframe rusted into. Mechanic says it's not safe to drive.
Sub frame/cradle rusted and caused a separation of the right front axel and stabilizer. The failure occurred while driving, just as we were exiting the highway. A loud thud occurred and the steering wheel shifted making driving and steering extremely difficult. This vehicle, according to ford's records, had a structure recall for the same issue (14v165000) the vehicle had been repaired at a ford dealer for the said recall a few years ago. Ford is unwilling to help pay for the current repairs as we did not take it to a dealer for repair (which would have required towing as the car was barely drivable). This is a potentially dangerous situation and, it seems, the recall did not correct the original problem.
Ford dealership is refusing to fix uncarriage and control arm. They are saying there is no recall for it. However I found the recall 14s02. Describing the issue the dealership stated is wrong with my truck. But they want me to pay cash instead of them fixing the issue
Tl* the contact owns a 2002 ford escape. While driving approximately 45 MPH, the driver lost control of the vehicle without warning. The vehicle was towed to a dealer where it was diagnosed that the subframe separated and needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired per the federal safety agency campaign number: 14v165000 (structure); however, the remedy failed to prevent the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
I had a recall (#14s02) which is a corrosion related separation of the attachment of the lower control arm from the subframe. When I took my car in for service what they did was put a crossbar across the lower control arm subframe instead of replacing the whole lower control arm subframe. This action does not fix the problem the problem still occurs. I would like for them to replace the lower control arm.
Passenger front lower control arm separation from frame due to corrosion. Resulted in loss of control of steering and loss of control of vehicle. Happened when driving on city street while turning. Cv boot cover also damaged by control arm failure. Aaa states there is a lower control arm corrosion recall, the federal safety agency campaign number 14v165000. Ford dealer states there is no recall. Car has been registered in state of ohio.
Had recall 14s02 performed on 12/30/15. Installed front subframe crossbrace.this does not fix the problem. Passenger side subframe rusted out and failed. The crossbrace kept it from completely coming apart but car is now not safe to drive. Ford will not do anything about this saying they already performed the recall. This recall should be expanded to include subframe replacement.
Tl* the contact owns a 2002 ford escape. The contact stated that the vehicle was taken to a dealer for the federal safety agency campaign number: 14v165000 (structure), but the remedy did not provide a permanent solution. Upon further inspection, extensive rust and corrosion were found near the lower control arm to the point that the part could fracture. The failure mileage was not available.
Lf lower control arm failure - we brought our ford to a&ctire, atkinson, nh - 603‑362‑5213 for a state inspection - they told us this issue and the ford was not safe to drive - we authorized the work - we paid $250.85 parts & labor, they printed out recall # 14s02 recall to pursue getting reimbursed - we called ford and they denied any reimbursement.
Tl* the contact owns a 2002 ford escape. While pulling out of the driveway, the passenger side control arm suddenly separated from the subframe. While inspecting the vehicle, the contact discovered that the failure occurred due to rusting of the subframe. The manufacturer was notified of the failure. The vehicle was not included in the federal safety agency campaign number: 14v165000 (structure), although the vehicle experienced the same failure listed in the recall. The VIN was unknown. The failure mileage was 160,000.
Front sub frame is cracked and wheel is woobling.
There is a recall on my car. 14s02. I had it towed to fuller ford in cinti, ohio. When the recall broke in my car, rusted through frame. It caused other damage to my car. I need a passenger side axle, lower control arm, and a sway bar link. Ford will not cover these damages even though the recall caused the damage. Just thank goodness I had just gotten off the highway and was coming to a stop or I could have been killed. I dont believe ford is taking care of their issue. A frame should not rust through
Tl* the contact owns a 2002 ford escape. The vehicle was repaired under the federal safety agency campaign number: 14v165000 (structure) at 80,707 miles. While driving approximately 30 MPH, the vehicle failed to accurately respond to the steering wheel. The vehicle was driven back to the contact's residence where it was discovered that the lower control arm became detached from the vehicle and the front passenger wheel was turned outward. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The VIN was unknown. The approximate failure mileage was 84,000.
Tl* the contact owns a 2002 ford escape. The contact stated that while making a turn at approximately 2 MPH, an abnormal sound emitted from the vehicle as the contact lost control of the vehicle. The contact mentioned that after exiting the vehicle, he discovered that the front lower control arm and the sub frame had excessive rust and was fractured. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the VIN was not included in the federal safety agency campaign number: 14v165000 (structure). The approximate failure mileage was 177,000.
I was making a ride an maple road when all of a sudden I hear a sort of popping noise almost like a flat tire. Thats what I thought it was so I kept drive to where I live.on the way home all I heard was a screeching. When I got home home I check and the suspension had snapped because of rusting
Tl* the contact owns a 2002 ford escape. The contact stated that while driving at approximately 10 MPH, a loud knocking noise was heard and all steering capability was lost. In addition, the front passenger tire detached and the vehicle dragged to the side of the road. The vehicle was towed to an independent mechanic, who confirmed that the VIN was not included on the federal safety agency campaign number: 14v165000 (structure). The manufacturer was notified of the failure. The failure mileage was 130,000.
On july 18, 2015 at approximately 1:30 pm I was driving up bear creek mountain and heard a loud pop then the vehicle started sliding before I finally got it to stop. I slide about 50 feet and if I'd slide about 3 more feet I would have been over the side of the mountain. The sub frame had snapped in two and it pulled the right front axle out. This made the vehicle inoperable. The vehicle had to be put on a roll back and taken away.also damaged was the right front tire and ,molding around the fender. If I had been on the interstate with this vehicle my family would not have survived the wreck. It is lucky that we didn't go over the mountain. I did nothing to cause the sub frame to break and I think ford should be held liable. I spoke with the ford customer relations center and they told me that because there was no extended warranty and it was not under the 2002 escape recall and that the fact that there was no fire or large crash that they could do nothing about the sub frame breaking. My insurance carrier has also contacted ford customer relations and was told the same thing. I asked the lady at ford if someone had died in the wreck would I still be told the same thing and she replied yes. According to ford they can't give out telephone numbers to legal department or addresses or email addresses. I was also told that I could not speak to a supervisor because they could not transfer calls. I was transferred to the lady I was speaking to by another lady. Go figure. I think that ford is liable for this structural failure and needs to make things right.
Driving about 25mph hear a loud clunck lost controll of vehicle break pedle to the floor truck still moving had to use er brake to stop. Got out passanger front tire was turned completly diff way, the ball bearer was detached, this could have killed me if I was on freeway! Called ford they continued to tell me this wasnt part of recall called mehcanic said the subframe so rusted it has completly detached from ball bearers causing tire to basically fall off. Ford will not fix it, gave me every other alternitive on what it could be. I had it towed to my house, ford wont have it towed to the lot to look at it and on top of that wont see it for a week if I do get it towed up there! What a mess. Ill never shop with them again. They wont care until this kills someone.
Tl* the contact owns a 2002 ford escape. While driving approximately 25 MPH, the wheel bearing completely detached from the vehicle, which resulted in the wheel detaching from the vehicle. The vehicle was towed to the contact's residence. An independent mechanic diagnosed that corrosion from the subframe caused the wheel bearing to detach and it needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 190,000.
Tl* the contact owns a 2002 ford escape. The contact stated that the vehicle was recently serviced under the federal safety agency campaign number: 14v165000 (structure). The dealer was to install a newly designed reinforcement cross-brace for the unintended detachment of the lower control arm. A short time after the repair, the vehicle was taken to an independent mechanic for another service, who noticed that the ball joint was separated from the control arm and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 152,000.
My 2002 ford escape has been to multiple dealer service centers and mechanics to try to pinpoint a banging noise that comes from the front right side when driving over bumps or potholes at lower speeds. To date I have had tie rods, sway bars, sway bar links, ball joints replaced and all body mounts, engine mounts, control arms, shocks and struts all checked and all nuts and bolts tightened. I have not been able to have a mechanic tell me what the issue is. I have searched the internet and see several complaints all for the same problem. I know my truck is not the only one, however I cannot afford to continue replacing parts in hopes that we might finally find the cause of the sound. I feel ford needs to take responsibility for whatever it is that is failing before someone ends up seriously injured.
Driving down a busy highway, our escape had the control arm detach from the sub frame. We took the car to the dealer and they told us this would not be covered under any recall by ford because it had completely separated. Despite that the damaged area of the car being what is recalled in 14v165000. Ford has done nothing to help this issue. Lucky enough there was no accident, but this is a huge safety issue and someone is going to get killed. Ford needs to fix the damaged sub frames, not just fix those that haven't already broke and consumers have had to pay thousands to get fixed.
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