My 2008 escape (built nov '07) had rcl 14s05 performed nov 2014 when there were no steering symptoms. Had car in for new tires on my own dime, dealer wanted to do open recall. I let them. In 2007 and ever since, my steering went bad. Intermittently the wheel rocks idling in park. Always lack of assist parking manuevers, depending on ambient temp. I seek ford to re-open recall 14s05 to fix this steering lack of assist design problem. It is bait and switch for ford to call the recall closed if you had reflash done at early point in time when steering design flaw exists that rides with vehicle for its lifetime. Or reimburse/send me new steering torque sensor.
2008 Ford Escape steering complaints
Page 12 of 39: complaints 311 to 340 of 1,127, newest first, as owners wrote them.
Tl* the contact owns a 2008 ford escape. While operating the vehicle, the steering wheel became difficult to turn in either direction. The vehicle was taken to an independent mechanic who diagnosed that the torque sensor was faulty and needed to be replaced. The vehicle was not repaired. Approximately four months later, while driving, the power steering completely failed and the steering wheel was very difficult to turn. The cause of the failure was not diagnosed. The local dealer (broadway ford, 1010 south military ave, green bay, wi) was notified of the failure, but no assistance was offered. The manufacturer was also notified. The owner was informed that the VIN was not included in the federal safety agency campaign number: 14v284000(steering), but the contact indicated that the vehicle experienced the same failure listed in the recall. The failure mileage was 135,000. The VIN was invalid.
The automatic steering stopped working while my daughter was driving on a busy city street 30 MPH last night. As she slowed and tried to correct, she was unable to avoid a collision as a result. This is the second time this has occurred to a second daughter. After investigating this issue following the most recent iss, it is obvious that ford was negligent during the recall repair. Ford recalled this safety issue, but only updated software rather than fixed the issue. This was a design failure by ford putting people, including my daughters at risk. People have indicated that this repair will cost between $3,500 and $5,000. As this was identified as a previous potential failure due to the ford engineering deficiency, how can they be exonerated from responsibility.
After sitting at a stop light for about 30 seconds, I started to make a left turn. As I started to, the power steering in my SUV stopped working, a dashboard light turned on (didn't see which one), and an audible warning alert turned on. I had trouble turning the vehicle, thinking I might not be able to keep the car on the road, but everything went back to normal a few seconds after completing the turn. It did not happen again after driving the car home (a few miles). I have not driven it since this happened.
My car is in the shop for an unrelated issue, and after completing repairs my mechanic took the car out for a test drive. While driving my car the power steering failed and my mechanic checked and there is a recall for this issue for this model year for this issue but my VIN does not fall within the parameters for the recall.
Tl* the contact owns a 2008 ford escape. While the vehicle was at a stop light, the steering wheel rocked back and forth without warning and the power steering failed. The vehicle was taken to anderson's rock river ford (815‑229‑0510, located at 224 n alpine rd, rockford, il 61107) where it was stated that the vehicle was previously repaired per the federal safety agency campaign number: 14v284000 (steering). The manufacturer was made aware of the failure and offered a discount toward the repair cost. The vehicle was repaired. The failure mileage was approximately 75,000.
Contacted barber ford and dropped off vehicle for power steering recall the federal safety agency 14v284000 ford number 14s05 at 8 am on 9/11/18 was told will be done same day got call 11 am was told part not there needs to be ordered will be done tomorrow 9/12/18. Never got a call from barber ford. Called at 11 am today 9/12 was told should be done by end of day. Never got another call. Called after 4 and get voicemail saying no one available leave message. Never got a callback.
In 2014 I took my escape into ford for the recall. Weeks later, the steering wheel started to shake...then became impossible to turn. Ford said I'd have to pay $1600 to get the steering torque sensor replaced, and their part on the recall was done with hooking it up to a computer. But I couldn't turn it. I drive a 3 year old, and I am not able to pay to fix or buy something new. I bought a ford bc I thought they cared about safety. And stood behind their product. I put lives in danger bc I need to work. And I have to drive there. Help!!!!
Takara recall. The power steering is not working. Driving vehicle and it just stopped. Was backing out of the driveway
Tl* the contact owns a 2008 ford escape. While driving 45 MPH, the vehicle became difficult to steer and the "need service" warning indicator illuminated. The dealer was not contacted. The vehicle was not repaired. The manufacturer informed the contact that the vehicle was not included in the federal safety agency campaign number: 14v284000 (steering) and referred her to the federal safety agency. The failure mileage was 190,000.
Tl* the contact owns a 2008 ford escape. While driving approximately 10 MPH and attempting to make a turn, a clunking noise was heard from the steering column. There were no warning indicators illuminated. The dealer was not called. The manufacturer was not made aware of the failure. The failure was not diagnosed. The failure mileage was approximately 62,000.
Lost my power steering as I was driving at a high rate of speed almost rolled and crashed the vehicle. This is a known problem and ford I s simply doing nothing about it. Please do something before someone gets badly hurt or killed. This vehicle was taken into the dealer for a recall 14s05 on jan. 1st 2018. They simply did a computer update and this did not repair the vehicle. Someone needs to hold ford accountable.
The power steering would intermittently go in and out while driving causing near accidents and it could've been a lot worse if I had not been cautious or strong enough to turn the vehicle manually. It completely went out and makes it extremely difficult to drive and almost impossible to turn at times.
Tl* the contact owns a 2008 ford escape. The contact stated that the steering wheel seized without warning. The contact stated that the vehicle started showing the same symptoms as listed in the federal safety agency campaign number: 14v284000 (steering), but the recall was closed. The vehicle was taken to germain ford of beavercreek (2356 heller dr, dayton, oh 45434, (937) 429-1300) where it was diagnosed that the power steering was faulty. The dealer stated that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 152,000. *tt
Recall 14s05. Dealership updated module 8/19/14. Torque sensor failed may 2018 causing an unsafe incident on the freeway. My complaint is that ford would not replace the part without charge. Had to replace the part at a cost of about $800. After discussion with ford dealership and their refusal to replace part at their cost we had another repair shop replace the part. Vehicle is out of warranty at this point but a recall item should be honored at whatever point said part fails for consumer. It is a known problem and has been recalled. If the part wasn't bad it would not have failed. Please consider requiring that ford should extend the replacement and/or reimbursement period of these parts at no charge to consumers.
Tl* the contact owns a 2008 ford escape. While driving 10 MPH out of a parking lot, the steering wheel became difficult to turn. There were no warning indicators illuminated. The vehicle was taken to crown ford inc (420 merrick rd, lynbrook, ny 11563, 516‑599‑0600) where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 48,000.
Complete loss of power steering. Ford provided computer flash as part of recall 14s05 in 2014 but needed new steering angle sensor in 2018. The recall was not fixed by the new computer software yet that satisfied the recall requirement for ford. Major safety issue and financial burden of $701.51
I drove the car off the highway and onto the town road, driving slowly and the power steering wen out. I was only able to turn the wheels using manual steering for the next half hour as I drove home. When I parked the car and let it sit and then restarted the engine, the power steering came on.
Power steering not working.
Ok as I was making a right turn off the highway I felt my steering wheel tighing up to point I have to a make sudden stop because of the loss steering.look it the message center lost message showing passages air bag off. Showing check brake system.showing battery light on lost thing going message center.
Came out from coffee shop to my parked car and started car and steering was extremely stiff. Hard to steer like power steering not working. Difficult to steer at low speeds. Drove to nearby mechanic with hazards on.
When I was trying to back out of a parking spot from a recent errand I realized my wheel was not allowing me to steer. I was already half way out and could not do anything but to pull as hard as I could to get it to turn as this was not safe to leave as is. I am thankful that I was a street away from home and did not have to make any major turns as I had to make sure to get myself and my occupant to safety. I had no turning ability and was using all my power to turn the wheel as best as I could just to get us back home. If we had lost our steering in any other situation such as while driving down the highway or city street I can't imagine what would have happened to us.
I have experienced loss of power streering and have a dashboard alert. Computer testing states the p2278 streering torquie angle sensor needs to be replaced. The symptoms are the same as the ford 14s05 recall: summary: ford motor company (ford) is recalling certain model year 2008-2011 ford escape and mercury mariner vehicles manufactured august 18, 2006, through september 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the electric power steering (eps) assist. I purchashed this vehicle used in augsut 2015. The power steering when out in february, 2016.
Car lost power steering while driving
Tl* the contact owns a 2008 ford escape. While driving approximately 65 MPH, the steering wheel seized without warning. The contact called the paducah ford inc. Dealer at 270- 444-0011 (3476 park ave, paducah, ky 42001) and was informed that there was no recall. The manufacturer was not made aware of the failure. The failure was not diagnosed or repaired. The failure mileage was not provided.
Received dash notification "power steering assist fault" and steering now operating manually. Reprogrammed power steering component 10/2014 and issue resurfaced 4/2018. Reprogramming of power steering occurred prior to me having possession of vehicle and vehicle is experience fault issues that are part of a 2014 safety recall. Ford dealer was not willing to fix the issue under the recall, but did offer the option of speaking with a sales person to buy a new car...ford dealer also asked current mileage of vehicle and explained that there would more than likely be a cost to repair the issue. Note: I have only added approximately 18000 miles to the car since the recall had originally been repaired. The issue occurred when I started the vehicle: I heard a chime and the notification came up. I then noticed that the power steering was no longer working. After shutting down the car and restarting in the hopes of the issue correction, the power steering did not function correctly.
January 2017 pulling into a parking lot I felt a jolt and had no ability to steer. I was able to coast into a parking space where I turned off my escape. I waited a few minutes and started the car and put it in reverse. Still no ability to steer. Turned off escape & phoned my husband. He came and tried to steer the escape but couldn't do it without a great effort. The next morning we took it to our local garage who advised us to take it to the ford garage. We did and were told it needed a steering column. The service rep told us this was common in the escapes and to keep our receipt because ford may have a recall. I am the second owner of this car and recently discovered that this escape was recalled and serviced in june of 2014. The ford motor co told me there was nothing else that could be done since it was serviced for this issue. I told the rep that I wanted ford to know that the recall having been done less than 3 years prior to my repair did not alleviate the problem and cost me $1400. Then the rep told me she would report my negative comment and 'is there anything ford can help you with today?'
Tl* the contact owns a 2008 ford escape. The contact stated that the steering wheel seized and it required more effort to safely operate the vehicle. In addition, the eps warning indicator illuminated. The vehicle was taken to link ford minong (660 w hokah st, minong, wi), but was not diagnosed due to the diagnostic fee. The manufacturer was notified of the failure and stated that the VIN was not included in a recall. The contact was informed that the federal safety agency issues recalls and was referred to the federal safety agency to get her VIN added to a recall. The manufacturer provided no further assistance. The failure mileage was approximately 120,000.
Torque sensor recall -- initial symptoms happened while on highway, trouble steering above 45mph, steering wheel vibrating 5-10degree angle on its own. Once off the highway turning requiring wide angle to go left or right. After parked, unable to get out of nosed-in park space. Dashboard wrench light lite -- error code b2278 diagnosis by auto center. Difficult steering on street, took to ford dealership told VIN not covered by recall even though steering shaft torque sensor malfunctioned. Paid for torque sensor replacement for a "free of charge recall remedy".
Tl* the contact owns a 2008 ford escape. While driving 30 MPH, the steering wheel shook without warning. The contact stated that the failure stopped automatically and the contact was able to drive the vehicle home safely. The vehicle was taken to an independent mechanic where it was diagnosed that the steering column needed to be repaired. The vehicle was not repaired. The manufacturer and dealer were not notified of the failure. The contact referenced the federal safety agency campaign number: 14v284000 (steering) as a possible cause of the failure, but the VIN was not included in the recall. The failure mileage was 115,374.
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