As I was driving down the freeway my vehicles power steering went out and went to manual control and I had my grandchildren in the vehicle at the time. After doing some research I found out that there had been a recall for this issue but only on models out of kansas city plant. Aparently this isn't the case, after research there has been hundreds if not thousands of complaints with the same issue and told the same thing by ford that it's not covered unless it came from kansas city plant. This repair cost me 2,228 dollars and only 249 dollars was labor. The one part from the ford dealer was 1564 which should have been covered since ford knows this is a known issue. I also had to replace my ignition switch because it caused it to have an issue.
2009 Ford Escape steering complaints
Page 17 of 29: complaints 461 to 490 of 828, newest first, as owners wrote them.
A loss of power steering occurs while driving and when parked. I'm extremely concerned this will happen on a major highway and put my family and other drivers at risk.
I have been having my power steering go out recently. It started on august 4, 2018. When I turn on my vehicle, I have had no power steering, and I have had to turn the vehicle off and back on several times to get the power steering to work again. I am concerned that it may go out while I am driving, and most of my daily commute is on the highway.
The power steering is not operating correctly. There was a recall on this model but not my vehicles VIN. This is ridiculous. I have kids and cant drive a vehicle with steering issues and dont understand why only certain vins were given the recall. My car was manufactured at the kansas city plant where after researching is where the recalls were from
Tracking #11113388 filed 7/24/18 update. Lost use of power steering making it impossible to steer in and out of parking spaces. Car initially taken to firestone who contacted ford with diagnostic and told to replace sensor- this did not correct problem. Firestone referred us back to ford repair due to the complaints on file and recall on sensor/software. Car taken to ford; after diagnostic- steering column needed replacing at a cost to the owner of $1600; work completed.
Error message: 'power steering assist default' traveling on highway at 35mph in stop and go traffic during rush hour.
Tl* the contact owns a 2009 ford escape. While driving the vehicle at any rate of speed, the eps failed and the steering wheel was extremely difficult to maneuver each time the failure occurred. An independent mechanic mentioned that the manufacturer issued the federal safety agency campaign number: 14v284000 (steering); however, the VIN was not included in the recall campaign. The dealer (james ford of williamson llc, 3923 ny-104, williamson, ny 14589, (315) 589-2299) indicated that the vehicle would need to be diagnosed to determine the remedy. The manufacturer was notified of the failure and advised the contact to take the vehicle to a dealer for diagnostic testing and repairs. The failure mileage was not available.
Tl* the contact owns a 2009 ford escape. While driving approximately 25 MPH and attempting to make a turn, the vehicle hesitated, stalled, and restarted. The contact stated that the steering lost power and the "power steering assist fault" indicator illuminated. The contact called turnpike ford of charleston/marmet at 304‑925‑0431 (located at 7891 maccorkle ave, charleston, wv 25315) and was informed that the steering was serviced in 2014 per the federal safety agency campaign number: 14v284000 (steering). The failure was not diagnosed due to the diagnostic testing fee. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that there was no recall. The failure mileage was approximately 139,000.
Tl* the contact owns a 2009 ford escape. While driving 10 MPH, the steering wheel seized. The contact stated that the vehicle exhibited the same symptoms as listed in the federal safety agency campaign number: 14v284000 (steering). The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.
Tl* the contact owns a 2009 ford escape. After pulling out of a parking space, the steering wheel seized and required additional effort to safely operate the vehicle. The failure occurred without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the steering column was defective and needed to be replaced. The dealer (bill kay ford, 2556 s cicero ave, midlothian, il) was called; however, the contact was informed that the vehicle was previously repaired per the federal safety agency campaign number: 14v284000 (steering); therefore, the contact would be responsible for any repair expenses. The manufacturer was notified of the failure and did not assist since there were no recalls attributed to the VIN. The failure mileage was approximately 75,000.
Steering looses assist. Luckily it happened parked. Could not move vehicle out of spot because couldn't turn steering wheel. Electronic power steering failure.
My steering went from easy to turn to very hard to turn. I was pulling onto highway and it went to so hard to turn I could not turn back into the lane I was supposed to be pulling into. This was not the only time either!! I have researched and found numerous complaints with the same issues. This is a safety hazard, not only for the driver but for others on the road. With the amount of the same complaints this should be a safety recall. I know I am only one life but I am a mother, a daughter, a friend and I think that makes my life pretty important! Thank you for you help!
Loss of electric power steering assist while driving.
Power steering went out.
'takata recall' I was in a car accident june 8th 2018 where my SUV was totaled out. My airbags didn't deploy so I'm trying to see what help can I get. I was making payments on the SUV. I hit my head bad now I suffer head issues that I'm getting treated for also I had a passenger who was hurt.
Power steering failed.
The 14s05=recall number. I only found it through credit karma. It concerns the eps component failing and causing the vehicle to become hard to steer! I have never received a notice of recall for this vehicle I drive to work, and I swing shift, day, evening, and midnight on dangerous roads!
Tl* the contact owns a 2009 ford escape. While driving at an unknown speed, the driver noticed that the power assist fault indicator was illuminated and the power steering failed. The vehicle was taken to the dealer (san tan ford, 1429 e motorplex loop, gilbert, az 85297) where it was diagnosed that the steering shaft torque sensor needed to be replaced. The manufacturer was notified and stated that due to the nature of the failure, they would be unable to assist and it would be an out of pocket cost. The vehicle had not been repaired. The failure mileage was 105,000.
Power steering went out on this model. There was a recall for vehicles from the plant in kc but no other plants. The car was in motion when this went out. My daughter was stranded in ferguson mo for over two hours.
Tamara recall - bailey can move my wheel and it's electric only had it for a couple of weeks and barely drive it but makes pages on it and there was no recall on the car
Loss of power sterring. Steering becomes very tight hard to turn.
The electric power steering went out , and one year a go I had 2008 ford escape xlt and I had the same issues , but on the 2008 has recall but the 2009 theres no recall ,
Recall 14s05 torque sensor installation
Tl* the contact owns a 2009 ford escape. While driving 35 MPH, the contact noticed that the power assist indicator illuminated and the steering wheel vibrated, moving from left to right. The vehicle was taken to the dealer (crest ford inc., 22675 gibraltar rd, flat rock, mi 48134) where the technician informed the contact that the power steering assist needed to be replaced. The vehicle was serviced per the federal safety agency campaign number: 14v284000 (steering) a year and half ago. At that time, the power steering control module and the instrument cluster module software were updated. The manufacturer stated that the VIN had no recalls and provided no other assistance. The vehicle had not been repaired. The failure mileage was 170,000.
My 2009 ford escape xl became virtualy impossible to turn a corner or turn the wheel at all to park my car on may 2,2018. I almost threwh my back out just trying to get home after a 15 minute drive. I had it towed to a mechanic who told me the steering modulator needed to be replaced and this included the whole steering column. This mechanic is aware of the 2008-2011 recall involving the ford escape manufactured in kansas USA. My escape was manufactured there but I was told the vehicles being recalled for the steering issue were from a different pant number. My mechanic disagrees and feels my ford escape has the same exact faulty issue and it is a hazard to drive.
Steering becomes very tight hard to turn
Power steering assist fault. Days leading up to this warning I only heard the computer bell ding and then nothing no display. On the day driving to work on hwy. The computer display came on and the power steering went out. Had to maunally turn very hard .could not make any quick turns.if I had to get out of the way.
Tl* the contact owns a 2009 ford escape. While driving at an unknown speed, the steering wheel failed to turn left and right. In addition, the wrench symbol was illuminated and the vehicle shook. The vehicle was taken to an independent mechanic, but the diagnostic results were unknown. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified and did not assist. The failure mileage was 186,000.
Power steering assist fault resulting in no power steering.
Power steering gave up.
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