Tl* the contact owns a 2010 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was contacted and made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2010 Ford Escape fuel system complaints
Page 5 of 18: complaints 101 to 130 of 508, newest first, as owners wrote them.
I noticed from a gentleman from the street and told me as I was pumping it was running out also yesterday my engine light came on
While driving my 2010 ford escape xls 4 cylinder , the truck stalled and cut off during driving. Lucky I was able to pull to the side of the road. I started the truck back after 30 minutes, the truck drove and again with no warning the truck started to stall and cut off. The just started to happen out of no where. I bought the truck used and still paying on it. The warranty that I purchased ran out at the beginning of this year. This was a very dangerous situation; this happen right during rush hour traffic and by the grace of god I was able to pull to the side. I did manage to get the truck home but after reading multiple complaints regarding the same issue, I feel like this should of been looked into by ford for a possible recall. From what I am getting this is from a known issue with early model ford escapes "electric throttle body". I was on a street when this occurred while driving straight at 34 to 40 miles per hour.
Tl* the contact owns a 2010 ford escape. The contact stated that the federal safety agency campaign number: 16v777000 (fuel system) exceeded a reasonable amount of time for the repair. The contact observed fuel leaking in the rear driver/middle area of the vehicle in december of 2016. The contact took the vehicle to the local dealer (northgate ford, 8940 colerain ave, cincinnati, oh, 45251) where it was diagnosed that there was a fracture in the fuel supply port. Due to the cost of the repair, the contact did not have the vehicle repaired. In january of 2017, the contact received the recall notification. The dealer (northgate ford) was made aware of the failure three times since the recall, and stated that the parts were unavailable. The manufacturer was not contacted or made aware of the failure. The failure mileage was approximately 66,615. Parts distribution disconnect.
Tl* the contact owns a 2010 ford escape. While driving, there was a strong fuel odor in the vehicle. The contact lowered the window and noticed that the fuel odor was more pronounced. The contact lowered the window and turned off the air conditioner, which aided in minimizing the odor. The contact experienced an allergic reaction from the fuel odor, but medical attention was sought. The vehicle was taken to sunrise ford (located at 5435 us-1, fort pierce, fl 34982, (772) 461-6000) to be diagnosed, but the mechanic was unable to duplicate the issue. The vehicle was included in the federal safety agency campaign number: 16v777000 (fuel system, gasoline). The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 44,713. *bf
Tl* the contact owns a 2010 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the dealer. J.c. Lewis ford lincoln of statesboro (located at 12130 highway 301 s, statesboro, ga) was contacted and stated that they never received any parts from ford. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2010 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact took the vehicle to tuttle click ford (located at 43 auto center dr, irvine, ca 92618) who stated that the recall part was not available. The contact stated that there was a fuel odor inside the vehicle. The contact took the vehicle to an independent mechanic who advised him not to drive the vehicle. The manufacturer was made aware of the failure and referred the contact to the federal safety agency. The failure mileage and VIN were unknown. Parts distribution disconnect.
Tl* the contact owns a 2010 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (first choice sweet water ford, located at 1264 dewar dr, rock springs, wy 82901; (307) 382-2519) confirmed that the parts would not be available for the recall remedy until four to six months. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2010 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to o'meara ford at (303) 254-5250 (located at 400 w 104th ave, northglenn, co 80234) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Tl* the contact owns a 2010 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline) and stated that the remedy and the part was not available within a reasonable time frame to schedule the recall repair. The dealer (ford country, n gibson rd, henderson, nv 89014, (888) 360-8509) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2010 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine indicator and check fuel message illuminated. The contact took the vehicle to the chapman ford of horseman dealer who read the diagnostic code and cleared it to have the message and warning indicator disabled. Shortly after, the same warning indicator and message returned. The contact took the vehicle to a certified mechanic who verified the same diagnostic code and informed the contact that the warning indicator and message would more than likely continue until the recall remedy was completed. The manufacturer was made aware of the failure and informed the contact that the part for the recall repair would not be available until october of 2017. The approximate failure mileage was 128,000. Vin tool confirms parts not available.
The recall remedy has still not been provided on possible fuel leaks that could cause a fire.
Tl* the contact owns a 2010 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline) months ago. The manufacturer failed to supply the remedy and parts for an extended period of time. The contact stated that fumes emitted inside and outside the vehicle. The dealer (village ford, 23535 michigan ave, dearborn, mi 48124, (313) 565-3900) was contacted. The manufacturer was notified of the failure. The failure mileage was not available.
The car will jump during acceleration. We receive diagnostic trouble code alerts from verizon hum. Which is a smart device connected to the car. This recall date is oct 24, 2016, but ford corporation states they do not have replacement part. Recall says it can cause fire. Ford will not correct issue unless gas is smelled.
Tl* the contact owns a 2010 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called four seasons ford (601 duncan hill rd, hendersonville, nc 28792, (828) 693-4281) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Tl* the contact owns a 2010 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A local dealer was called richmond ford west located at 10751 w broad st glen allen, va 23060 where it was informed that the recall remedy parts were on back order. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. ...updated 08/31/17 *bf
Starting the car with the key. You have to push the key in hard as you are turning it.
Tl* the contact owns a 2010 ford escape. The contact stated that his spouse does not have the ability to smell or taste. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (robert horne ford located at 3400 s tomahawk rd apache junction, az 85119) who stated that the recall remedy parts were on backorder. The manufacturer was not able to confirm when the parts were to become available and opened case number: cas12683693. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2010 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the dealer (long lewis ford in muscle shoals, al) and was informed that the remedy part was not available for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2010 ford escape. Upon attempting to change a bulb within the liftgate door, the contact was unable to access the light to change the bulb. In addition, there was no manual option internally and no option to use a fob to open the liftgate hatch, which failed to open and secure when opened. The dealer (holman ford lincoln turnersville, 3641 rt 42 south, turnersville, nj 08012, (888) 471-2313) was unable to determine if this was a design flaw because they provided no solution to address the failures. The manufacturer was contacted. Technical service bulletin number: 12-4-3 (structure: body: hatchback/liftgate) was referenced. The VIN was also included in the federal safety agency campaign number: 16v777000 (fuel system, gasoline). The approximate failure mileage was 84,000. Updated 08/22/17*lj the questionnaire was damaged.updated 09/20/2017
I got a engine service light on. The code came up as p2119. It was determined that the throttle body was defective and replaced. And it needed to have the computer re-down loaded. This is the second throttle body I have had installed.I have had this vehicile since it was new.
Tl* the contact owns a 2010 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline); however, the part for the remedy was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not notified. The manufacturer informed the contact that he would be notified in june. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
2nd throttle body scensor to fail again!! In motion losing power, I know because I have been thru this 3 times now.
Tl* the contact owns a 2010 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The winward ford dealer informed the contact that the remedy was not available. The manufacturer was made aware of the issue and opened case number: cas12249556. The contact had not experienced a failure. Vin tool confirms parts not available.
2010 ford escape. Consumer writes in regards to replacement parts not available to repair recall notice 16v‑777. *smd updated 05/19/2017*js updated 08/14/2017
Tl* the contact owns a 2010 ford escape. While the vehicle was parked, the contact noted a strong fuel odor and saw fuel leaking underneath the vehicle. The vehicle was towed to a dealer where it was diagnosed that the fuel tank had cracked and needed to be replaced. The dealer also provided a loaner vehicle. The vehicle was repaired. The manufacturer was made aware of the failure and stated that they would not assist with the cost of the repair. The failure later recurred. The vehicle was again towed to a dealer where it was diagnosed that the fuel module had cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that they did not see any fuel leakage in the pictures that the dealer sent. The manufacturer further stated that although the VIN was included in the federal safety agency campaign number: 16v777000 (fuel system, gasoline), the contact should pay out of pocket for any repairs and then request reimbursement later. The approximate failure mileage was 150,000. Vin tool confirms parts not available.
Tl* the contact owns a 2010 ford escape. While attempting to accelerate from a stop, the vehicle failed to respond and the check engine warning indicator illuminated. The vehicle was taken to the dealer, but the cause of the failure was unable to be determined. The vehicle was not repaired and the failure recurred. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 61,100. Vin tool confirms parts not available. Updated 06/15/17*lj *js updated 9/27/18
Everyone we fill up the fuel tank the car fillls up with gas fumes making anyone in the car nauseous. This has been going on for about 2 years and I have taken the vehicle to the dealerahip at least 3 times before the recall and I have taken it once more since the recall but all I am told is that they dont have any fix for it yet. This is a danger to me and my kids and this need to be fixed immediately.
Tl* the contact owns a 2010 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2010 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. The VIN was not available.
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