**the federal safety agency Vehicle Safety Complaint** Vehicle: 2010 Ford Escape AWD VIN: [XXX] I am submitting this complaint because my vehicle has experienced serious safety problems involving both the steering system and the fuel system. The steering wheel has become extremely difficult to turn, making it unsafe to drive. In addition, the fuel system is leaking fuel, creating a potential fire hazard. My understanding is that this vehicle previously received recall repairs related to these systems. Despite those repairs, the same dangerous conditions have returned. The vehicle has been undrivable for approximately two weeks because I believe it is unsafe to operate. I am requesting that the federal safety agency review whether the recall remedy was effective and whether these failures indicate that additional action is necessary to protect owners of affected vehicles. Because these defects involve steering control and a potential vehicle fire, I believe they present an unreasonable safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2010 Ford Escape fuel system problems
508 complaints (25% of all complaints for this car). Typical mileage when it fails: 56,895. 3 crashes reported.
- owner complaints
- 508
- of this car's complaints
- 25%
- typical mileage
- 56,895
- crashes
- 3
- recalls
- 1
Which part fails
- Delivery: fuel pump2
- Storage: tank assembly1
- Storage1
At what mileage
Complaints by mileage at the time of the problem.
Ford Escape fuel system problems in other years
Specific symptoms reported on the 2010 Ford Escape fuel system
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S41.
Recall number 16V777000 · Recall details
What 2010 Ford Escape owners say
Most recent owner complaints, unedited.
The gas tank is leaking gas on the gas tank inlet plastic yellow retainer ring appears to be broken. This gas leak has put safety family members at risk. It appears to be a manufacturer defect built defective.
I recently bought this vehicle, I think about three months ago, used obviously. I will be going down the road, and for no apparent reason the vehicle will lose power steering. Not often but about once a month. Also, the majority of the time I can smell fuel from outside the vehicle. It most definitely has a fuel leak. Today, I got down and looked behind the tire at the fuel intake and it seems to be leaking at a yellow ring on the outside of the fuel tank. While researching this issue online seems to be a common issue, however, I have pulled up my VIN many times on the recall list and it has not shown up. It seems like not only an accident hazard with steering, but a fire hazard with the fuel. The fuel issue seems to make it very “jumpy” when idling at red lights, but maybe that’s a separate issue.
There is oil leak that cannot be found. I have taken that truck to 3 different mechanics, conducted 3 different diagnostics using the dye and everything and the source of this leak cannot be found and is causing me problems.
My vehicle is not able to pass the inspection and I have had a brand new gas tank put in and the engine lights are always on. I can’t get a new tag for the car and I have been pulled over by police 5 times now and received a citation due to this issue. Please if possible could you help me with this situation. Thank you so much for your time and understanding.
Had the car repaired because it stalls at stop signs or waiting for the traffic lights to change has a new turn up and carburetor and had a second opinion and they couldn’t find why but the car still stalled
The vehicle was dropped off on 12/26/24 at Planet Ford to have 2 recalls fixed. One being the electric power steering and the other being the fuel delivery module flange. A loaner vehicle was asked for, but not provided. The dealer said to contact Ford, and Ford said it was up to the dealer to provide that or rental assistance. The service personnel said after a few weeks and talking to Ford engineers, that the battery the vehicle had in it was not the right amperage/voltage. They said it would need to be replaced in order to continue to fix the recall. I had just put a new battery in it about 4 months prior and it was of the correct spec. I call every few days and have not been given and estimated time to have it fixed. Now, it's over a month and I still have no resolution and no vehicle. They are now saying that the computer is not good and also needs to be replaced. The car is not drivable and the recalls are not fixed. This is my only vehicle, please help with this. I have been patient and have exhausted every avenue available to me.
I filled up the tank and the inside smells like fuel, and it leaks underneath it. I checked online and they had a recall for the same year but the 3.0 engine, mine is the 2.5L. I took it to the mechanich and it has the exact same issue as those that have been recalled. The fueld delivery system flange is cracked and leaking fuel. I called ford and my car is not under that recall but it has the exact same issue. I need to pay it myself now and I am afrain for my safety as a lot of gas is leaking.
While driving, the brakes have no pressure. When starting the vehicle, the brakes go all the way to the floor. I took my car to several difference garages, and they determined the brake booster was the issue. No repair has been done, but the brakes go all the way to the floor and is difficult to stop. The 2nd issue is after the local Ford dealership performed work on the fuel system for a recall, the vehicle will sputter after refueling. This will cause the vehicle to almost shut off at a stop. I called the dealership, but they won't reexamine the recall. If I fill my tank up when I refuel, the fumes of the gas smell so badly you can't drive for a day after.
I don't even know where to start. Even with maintenance, this vehicle has been falling apart since I got it
Questions about the 2010 Ford Escape fuel system
Does the 2010 Ford Escape have fuel system problems?
Owners have filed 508 complaints about the fuel system of the 2010 Ford Escape, 25% of all its complaints.
At what mileage do 2010 Ford Escape fuel system problems start?
The typical (median) mileage in owner complaints is 56,895 miles.
Was there a recall on the 2010 Ford Escape fuel system?
Yes, 1 recall: 16V777000. Check your VIN to see if your car still needs the free repair.
What year does the Ford Escape have the most fuel system problems?
The Ford Escape model years with the most fuel system complaints are 2010 (508 complaints), 2013 (287 complaints) and 2011 (284 complaints).
Other 2010 Ford Escape problems
Acceleration 558Engine 528Transmission 508Steering 424Electrical 217Visibility 90Body 84Brakes 50Suspension 34Driver assistance 30Airbags 14Seats 8Wheels 7Lights 6Seat belts 5Locks 2Tires 2
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