2010 Ford Escape visibility problems

Filed Jul 26, 2024 · Visibility · 82,703 miles · KY

The contact owns a 2010 Ford Escape. The contact stated while the vehicle was parked, the front driver’s side and passenger’s side windows and the driver’s and passenger’s side rear windows had rolled down while the vehicle was turned off. No warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the cables on the window regulators were fractured and the regulator and motor assembly needed to be replaced. The vehicle was repaired; however, the failures reoccurred. The manufacturer was notified of the failure and informed the contact the vehicle was not under recall and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was 82,703.

Filed Dec 16, 2020 · Visibility · 90,000 miles · OR

I drove a short distance to a nearby park, parked the vehicle, took my dog out of the back, and closed the the rear liftgate/hatchback in a normal fashion. We were just walking away from the car when the rear window exploded. It was a loud explosion with flying glass. The whole window blew out. It was so extreme that other people in the parking lot jumped out of their cars in alarm and came over to see what had happened. Nothing had hit the window. Nothing was touching the window. The temperature was not extreme--cool and damp but not cold. There was no apparent cause for this and it was very dangerous because of the flying glass. If it had happened seconds earlier I could have been injured or my pet could have been injured, or both. I note that I had pushed the rear defrost button while driving to clear up some fogging because the weather was damp and the big dog was back there, but that was normal use.

Filed May 21, 2020 · Visibility · 190,000 miles · IN

Tl* the contact owns a 2010 ford escape. The contact stated that after loading groceries into the rear cargo area of the vehicle, the hatch door was closed and the rear hatch window shattered. There was glass on the contact and inside of the vehicle. The contact was not injured by the shattered glass. The manufacturer was contacted and the contact was informed that there were no recalls on the vehicle for the failure that was experienced. The contact was referred to the federal safety agency for assistance. The vehicle was not repaired. The failure mileage was approximately 190,000.

Filed Aug 14, 2019 · Transmission, Visibility · MA

My vehicle which is a 2010 ford escape has 2 major safety issues. This is now the third issue with my 2010 ford escape where the rear window shatters whileclosing the gate. This is a known issue with ford and they will not fix. Glass shatters into thousands of pieces and projects 10-15 feet in any given direction. Yet, ford will do nothing to fix. This is very unsafe where I have had glass shot at my face and I also have a dog that is often put in the back of the vehicle. The only way ford will do something is if I pay. I also wonder how many people have not filed complaints thinking this is a fluke accident and may have gone through insurance. I know it is no fluke since this is the third time this has happened and talking with ford they acknowledge the issue. There should be a recall on this vehicle. I have filed two other complaints with the federal safety agency. The second is with the throttle body. The car will loose all power at varying speeds. I have lost power on the highway and the car almost stalls. The technical (not a ford one) that I brought this to said it was a common issue but ford was doing nothing about this. I have filed complaints with the federal safety agency and there are many other complaints but there is nothing being done about these issues. Ford refuses to fix them.

Filed Dec 21, 2018 · Visibility · 152,000 miles · CO

Rear window shattered when I closed the liftgate while it was sitting in my driveway! Wasn't shut hard, actually impossible to slam one of these lifgates. There were no obstructions to make contact with the glass.

Filed Sep 5, 2018 · Electrical, Visibility · 91,000 miles · TX

Tl* the contact owns a 2010 ford escape. The contact stated that the rear passenger window dropped down without the window button being pressed. The contact stated that the motor to move the window back up stopped working. The contact stated that the rear driver side window previously experienced the same failure. The manufacturer was contacted and stated that there were no recalls. The dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 91,000. **tr updated 11/9/18

Filed Aug 14, 2018 · Visibility · 133,000 miles · WA

Tl* the contact owns a 2010 ford escape. While driving at an unknown speed, the air conditioning unit failed to operate properly and blew hot air through the vents. The vehicle was taken to west hill ford (1100 oyster bay ave s, bremerton, wa 98312) where it was diagnosed that the air conditioner switch, condenser, and the expansion valve needed to be replaced. Also, the air conditioning system needed to be recharged. The vehicle was repaired, but the failure recurred. The vehicle was taken back to west hill ford where it was diagnosed that the receiver dryer needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact to call the federal safety agency. The approximate failure mileage was 133,000. The VIN was not provided.

Filed Jun 29, 2018 · Body, Visibility · 105,000 miles · IL

Ford escape rear window hinges. The hinges disintegrated and the glass almost caused serious injury. I luckily caught the glass before it fell. I noticed a white residue on the glass whic was from the faulty hinges. My car was in my garage.

Filed Feb 12, 2018 · Visibility · 100,000 miles · MI

Tl* the contact owns a 2010 ford escape. While the vehicle was parked, the rear hatch door window shattered after the hatch door was closed. The failure was not diagnosed or repaired. The local dealer (gorno ford in trenton mi) was notified, but the manufacturer was not. The failure mileage was 100,000.

Filed Nov 22, 2017 · Body, Visibility · 90,000 miles · IL

Tl* the contact owns a 2010 ford escape. While closing the rear hatch door, the window on the door shattered. Upon inspection, it was discovered that the plastic hinges on the door were also cracked. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified. The failure mileage was 90,000.