**the federal safety agency Vehicle Safety Complaint** Vehicle: 2010 Ford Escape AWD VIN: [XXX] I am submitting this complaint because my vehicle has experienced serious safety problems involving both the steering system and the fuel system. The steering wheel has become extremely difficult to turn, making it unsafe to drive. In addition, the fuel system is leaking fuel, creating a potential fire hazard. My understanding is that this vehicle previously received recall repairs related to these systems. Despite those repairs, the same dangerous conditions have returned. The vehicle has been undrivable for approximately two weeks because I believe it is unsafe to operate. I am requesting that the federal safety agency review whether the recall remedy was effective and whether these failures indicate that additional action is necessary to protect owners of affected vehicles. Because these defects involve steering control and a potential vehicle fire, I believe they present an unreasonable safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2010 Ford Escape steering problems
424 complaints (20% of all complaints for this car). Typical mileage when it fails: 114,000. 8 crashes reported.
- owner complaints
- 424
- of this car's complaints
- 20%
- typical mileage
- 114,000
- crashes
- 8
- recalls
- 1
Which part fails
- Column4
- Rack and pinion1
- Electric power assist system1
At what mileage
Complaints by mileage at the time of the problem.
Ford Escape steering problems in other years
Specific symptoms reported on the 2010 Ford Escape steering
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Power steering loss 222Steering lock-up 46Steering noise 7Pulling 6
Related recalls
Steering: electric power assist system
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
- Risk
- If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1‑800‑392‑3673. Ford's number for this recall is 14S05.
Recall number 14V284000 · Recall details
Related investigations
Loss of power steering while driving
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to the federal safety agency describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (the federal safety agency 14V‑284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages
DP15001
What 2010 Ford Escape owners say
Most recent owner complaints, unedited.
Loss of Electric Power Steering Assist Power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds. Steering locks up while driving. This has happened 3 times within the last 6 months. Before this, the last few years it has been difficult starting the car with the key. It would take multiple tries before starting. But now that the steering has locked up more than twice while driving is concerning. I see there were previous problems with the steering and corrected in 2014. After reading the recall description, it sounds to be the same problem. And recently i parked the vehicle, put in park, pulled the key and when opening the door beeping occurred like the key was in the ignition. Once the key was put in the ignition, it stopped. Please Help, [XXX] [XXX]/[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Front subframe on the right side prematurely rusts, causing the vehicle to loose steering and pull to the right.
I went out to start my car and the power steering assist fault came on and wouldn't let me turn the wheel easily. When I looked up the problem the code came back to one of the recalls Ford has on those escape. But now my car is not in the recall but it was made with in the years and the plant the they recalled for
The complaint is regarding a 2010 Ford Escape, original owner and maintained mostly at dealer shop. Vehicle only has 79k miles on it, and has been garage stored. It has rust in the rear wheel wells and a crack in the rear right subframe due to rust.
Power steering assist failure on the message board. Making it hard to turn come on and off at different times. Changed rack and pion and steering wheel sensor. Started in Dec 2025 continuing to present
I took my car into the dealership they had my car for over a month now they sent that I got to pay for a recall of the steering wheel or wait
Electric power steering failure. Complete loss of steering. Module in steering column failure. Cost me $4000.00 for repairs
I recently bought this vehicle, I think about three months ago, used obviously. I will be going down the road, and for no apparent reason the vehicle will lose power steering. Not often but about once a month. Also, the majority of the time I can smell fuel from outside the vehicle. It most definitely has a fuel leak. Today, I got down and looked behind the tire at the fuel intake and it seems to be leaking at a yellow ring on the outside of the fuel tank. While researching this issue online seems to be a common issue, however, I have pulled up my VIN many times on the recall list and it has not shown up. It seems like not only an accident hazard with steering, but a fire hazard with the fuel. The fuel issue seems to make it very “jumpy” when idling at red lights, but maybe that’s a separate issue.
The contact owns a 2010 Ford Escape. The contact stated that while attempting to start the vehicle, the steering wheel seized and failed to respond as designed. The vehicle was restarted several times before the steering wheel unlocked. The vehicle was driven to an independent mechanic, where it was diagnosed, and the failure was associated with the federal safety agency Campaign Number: 14V284000 (STEERING); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 166,320.
Questions about the 2010 Ford Escape steering
Does the 2010 Ford Escape have steering problems?
Owners have filed 424 complaints about the steering of the 2010 Ford Escape, 20% of all its complaints.
At what mileage do 2010 Ford Escape steering problems start?
The typical (median) mileage in owner complaints is 114,000 miles.
Was there a recall on the 2010 Ford Escape steering?
Yes, 1 recall: 14V284000. Check your VIN to see if your car still needs the free repair.
What year does the Ford Escape have bad steering?
The Ford Escape model years with the most steering complaints are 2008 (1,127 complaints), 2009 (828 complaints) and 2010 (424 complaints).
Other 2010 Ford Escape problems
Acceleration 558Engine 528Fuel system 508Transmission 508Electrical 217Visibility 90Body 84Brakes 50Suspension 34Driver assistance 30Airbags 14Seats 8Wheels 7Lights 6Seat belts 5Locks 2Tires 2
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