When driving i hear clicking sounds in the steering column and then the power steering goes out and it becomes very difficult to steer.
2010 Ford Escape: clunking or noise when steering
7 of the 2,071 complaints about the 2010 Ford Escape describe clunking or noise when steering.
- owner complaints
- 7
- of this car's complaints
- 0%
- recalls
- 1
Clunking or noise when steering by model year
What owners say
The contact owns a 2010 Ford Escape. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal clicking sound coming from the steering wheel, after which the contact became aware that the electric power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The power steering assist fault warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the electric power steering assist control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 14V284000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2010 Ford Escape. The contact stated while driving at undisclosed speeds and making a turn, the steering wheel was making an abnormal clicking sound. The steering wheel was unsteady and wobbling. There was an unknown warning light illuminated. The vehicle was taken to an independent mechanic, who referred the contact to the local dealer. The vehicle was taken to another independent mechanic, who stated that the failure was due to an electrical issue. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to the federal safety agency Campaign Number: 14V284000 (Steering). The failure mileage was approximately 140,000.
The contact owns a 2010 Ford Escape. The contact stated that while driving at 10 MPH, he heard an abnormal popping sound as the "power steering assist fault" warning message appeared on the instrument panel. The contact stated that excessive force was needed to steer the vehicle but he was able to drive home. The contact called the dealer and manufacturer and was informed that his vehicle was not included in the federal safety agency Campaign Number: 14V284000 (Steering). The vehicle was not repaired. The failure mileage was unknown.
Tl* the contact owns a 2010 ford escape. While driving 35 MPH, the contact heard an abnormal clicking noise and the steering wheel seized. There were no warning indicators illuminated. The vehicle was taken to star ford lincoln (1101 s brand blvd, glendale, ca 91204, (818) 956-0977) where it was diagnosed that the steering needed to be repaired. The vehicle was not repaired because the part was not available. The manufacturer was not contacted. The failure mileage was 111,000.
Vehicle was traveling on highway when the vehicle shook and started to stall and shut off at 55 MPH. The vehicle slowed down and the engine light and wrench light illuminated. Vehicle was shuttering and slowing down with the engine cutting out. I immediately attempted to get off the road in order to not have a rear end accident with any speeding vehicles traveling behind the car. Once car was shut off, vehicle had a clicking noise when turning the car over to start, then restarted to a normal condition. At 45 MPH on a city street, 3 days later the same stall and engine cut out occurred.
Purchased new ford escape 06/01/10, at approx 800 miles it developed a metal to metal clicking sound within steering column when manuvering in and out of parking lots and slow speed turns. Brought escape to dealer on 06/21/10, dealer said they have to realign motor to frame. Noise returned and escape was returned to dealer on 07/27/10. Dealer replaced steering shaft and coupling. Noise returned again, escape returned to dealer on 08/30/10, this time they are replacing whole steering column. As of 09/13/10 dealer still has escape. Ford issued ssm # 21321 but this was a different kind of noise and service manager agreed. To me noise sounded like the steering wheel lock was trying to engage and that may be why they are replacing steering column.
Service bulletins that may apply
- 2008-2012 ford escape/mariner: service information involving the power steering control module with DTC...
- Ford 2008-2012 escape/mariner: bulletin information regarding steering control module with DTC B2278, not...
- Ford/mercury: if diagnostic code B2278 is stored in power steering control module (PSCM), it needs...
- Ford/mercury: steering column pop/clunk noise on turns
- Ford/mercury: clunk noise at steering; stops during first lock to lock cycle. the noise typically occurs...
Related recalls
Steering: electric power assist system
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
- Risk
- If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1‑800‑392‑3673. Ford's number for this recall is 14S05.
Recall number 14V284000 · Recall details
Questions about the 2010 Ford Escape steering noise
Is clunking or noise when steering a common problem on the 2010 Ford Escape?
7 of 2,071 owner complaints about the 2010 Ford Escape (0%) mention clunking or noise when steering. The model year with the most reports is 2008.
Is there a recall or service bulletin for this on the 2010 Ford Escape?
There is 1 recall and 5 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2010 Ford Escape
Stalling 345Loss of power 301Check engine light 240Power steering loss 222Jerking 103Steering lock-up 46Engine failure 45Hesitation 44Won't shift 43Sudden acceleration 27Adaptive cruise 25Misfire 25Fuel leak 24ABS 23Fuel smell 22Harsh shifting 21Transmission failure 19Won't start 18Shudder 16Ball joint 15Warning lights 10Slipping 8Wipers 8Knocking 7Fuel pump 7Pulling 6Brake failure 5
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