2010 Ford Escape: fuel pump failure

Filed Dec 18, 2019 · Fuel system · 77,000 miles · VA

Fuel pump cracked (part #pfs534) in 2010 ford escape hybrid 2.5l engine similar to recall on other ford escapes with 3.0l engine. Cracked fuel pump caused vapor leak engine light. Vehicle would still operate but strong fuel smell was coming from the fuel tank area and within the vehicle. I was surprised that the recall only impacted 3.0l engine fuel pump and not other ford escapes, especially when it seems like they are having the same problem and likely have a very similar part.

Filed Jul 15, 2019 · Engine · 137,000 miles · TX

Tl* the contact owns a 2010 ford escape. While driving 75 MPH, the vehicle stalled without warning. The contact coasted the vehicle over to the side of the road, turned on the hazard lights, shifted into neutral, and attempted to restart the vehicle, but it failed to start. The contact quickly shifted into park and powered off the engine. When the contact attempted to restart the vehicle, the engine sounded as if it were about to start, but it did not. The vehicle was towed to the contact's residence. A friend of the contact's family googled the failure, which indicated to reset the fuel pump switch located on the front passenger side. The fuel pump switch was reset and the vehicle was able to drive normally. On another occasion, while driving and slowing down, the vehicle hesitated to stop. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 137,000.

Filed Mar 25, 2019 · Fuel system · 114,000 miles · MI

Tl* the contact owns a 2010 ford escape. The contact smelled fuel and noticed fuel leaking above the rear driver's side wheel. Avis ford (29200 telegraph rd, southfield, mi 48034, (248) 355-7500) stated that there was no recall and the contact would be responsible for the repair cost. The contact called the manufacturer and was told the same thing. An independent mechanic diagnosed that the fuel pump was cracked at the top. The fuel pump was replaced and the vehicle was repaired. The failure mileage was 114,000.

Filed Apr 11, 2018 · Fuel system · MD

I am contacting in regards to the ford recall 270277; fuel system, gasoline:delivery:fuel pump. My gas cap light came on last september and when I took it into my regular shop they were able to repair it, however, as this as before the recall was sent out, I had to pay out of pocket. This was a significant cost and I would like to be reimbursed. I am attaching the receipt here with a description of the repair which matches the description of the recall. When I searched how to address the situation, this is the first option that came up, if there is somewhere else I need to reach out to, please advise. Thank you.

Filed Feb 28, 2017 · Fuel system · 25,191 miles · CA

Tl* the contact owns a 2010 ford escape. While the vehicle was parked, the contact smelled fuel and saw a puddle of fuel underneath the rear middle of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the fuel pump had leaked. The vehicle was repaired the manufacturer was made aware of the failure. The vehicle was included in the federal safety agency campaign number: 16v777000 (fuel system, gasoline). The failure mileage was 25,191. Updated 05/04/17

Filed Feb 13, 2017 · Fuel system · 117,000 miles · NJ

Tl* the contact owns a 2010 ford escape. The contact received a recall notification regarding the fuel leak. The contact stated that there was a puddle of fuel coming from the vehicle. Earlier that day, the contact filled the vehicle with fuel. The dealer stated that the recall was related to fuel leaking from a different part of the vehicle and the contact would have to pay out of pocket for the fuel pump assembly to remedy the fuel leak. The recall information was not provided. The failure mileage was 117,000.

Filed Apr 7, 2016 · Fuel system · 30,000 miles · AZ

Tl* the contact owns a 2010 ford escape. While driving 75 MPH, a fuel odor emitted inside the vehicle without warning. After the vehicle was parked, the fuel odor was noticed outside the vehicle. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the fuel pump gasket needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000. Updated 05/17/16*lj the consumer stated the vehicle should be included in a recall. Updated 11/1/2017