Misfire cylinders, did extensive work to the car. Replaced spark plugs, fuel pump, thermostat, etc. coolant in cylinder walls. Evidence internal engine failure. Cracked block
2017 Ford Escape: fuel pump failure
16 of the 2,710 complaints about the 2017 Ford Escape describe fuel pump failure.
- owner complaints
- 16
- of this car's complaints
- 1%
- typical mileage
- 75,000
- recalls
- 0
Fuel pump failure by model year
What owners say
My vehicle was inspected by a mechanic after experiencing sudden loss of power and stalling while merging onto the expressway in active traffic. At the time of the incident, the vehicle became unable to accelerate properly, creating a serious safety hazard due to surrounding vehicles traveling at highway speeds. The mechanic determined that the fuel pump had failed. During inspection prior to replacement, the mechanic identified metal shavings present in the fuel system, which appear to have originated from the fuel pump. These metal fragments contaminated the system and pose a risk of further engine damage. This failure appears to be related to a known issue involving fuel pump defects in Ford vehicles. The design and/or function of the fuel pump may allow internal deterioration that leads to system-wide contamination and potential engine failure. This issue presents a serious safety concern due to the risk of sudden stalling and loss of power while driving, particularly during high-speed merging conditions.
The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle jerked, stalled, and hesitated while accelerating. Additionally, on several occasions, the vehicle failed to immediately start. The vehicle was towed to the local mechanic, who diagnosed the vehicle and became aware that there was an odor of fuel on the spark plugs, due to a faulty fuel pump. The fuel pump was replaced, but the failure later reoccurred. The vehicle was taken to the local dealer, who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was repaired. The contact stated that the fuel pump had been replaced three times. The manufacturer was not yet contacted. The failure mileage was 75,000.
We are having a problem with the fuel injector system and maybe the fuel pump. It seems that there is not enough fuel getting the the engine and while on the road it seems like it wants to stall or something. I have had 2 different mechanics do a OBD and nothing shows up. There is no engine light that comes so they say they can't get a good read. I saw the article of ford recalls about low pressure fuel pump may fail. I called Ford to explain what is happening and they said there is no recall. I said maybe this is the start of something and they said to contact (the federal safety agency). I have tried fuel injector cleaners twice with 2 full tanks of 93 grade fuel and no change at all. The Ford escape might have the same problem with the other Fords that are being recalled. I hope someone can help me with this problem before something happens on the highway! Thankyou!
The contact owns a 2017 Ford Escape. The contact stated while driving 70 MPH, the vehicle started to lose motive power. The contact stated that unknown warning lights illuminated, and an audible chime sounded. The contact merged to the side of the road and the vehicle failed to respond. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the transmission module and fuel pump had failed. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a second independent mechanic and was diagnosed with gas tank failure. The vehicle was repaired but the failure persisted. The vehicle was then taken to a third independent mechanic where it was diagnosed with a blown head gasket. The local dealer was not contacted. The vehicle was not repaired for the most recent failure. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.
Our car started slipping gears, jerking, take forever to accelerate, and would lose power. We took to dealership thinking it was a transmission. They told us no it wasn’t the transmission and we needed the replace the fuel pump injector we did that. A week later SAME issues happened again they replaced the pump again. A month later SAME symptoms again this time they told us we needed our engine replaced. So we got a brand new engine in. A month later I lost power while turning onto to a highway and the dealership told me that it was the new engine breaking in. Not even 3 months later after the new engine being put in our car starts to act up with the SAME symptoms. We took it back since the engine was under warranty. They tell us we need a new transmission. We told them we knew it was the issue the first time around. We can’t afford a new transmission after just putting a new engine in 3 months ago! Stay away from this year ford escape. Our car only had 116,000 miles and it’s our family car so we can’t drive it anymore cause we can’t afford another big issue to be fixed. Mainly because we think the dealership doesn’t want to admit their mistakes and won’t resolve the issue for us. Can’t believe the car has these two huge issues in one year let alone less than 6 months apart!
The contact owns a 2017 Ford Escape. The contact stated while his wife was driving 35 MPH, the vehicle briefly jerked and hesitated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who observed that the coolant reservoir was empty but was unable to determine if there was a coolant leak. The contact inspected the engine but found no damages. After further inspection, the dealer observed that the fuel pump was cracked. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 78,000.
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to an independent mechanic and the contact was informed that the fuel pump had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to another dealer where the same diagnostic was provided to the contact that the fuel pump failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer where it was determined that there was coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 75,000.
The contact owns a 2017 Ford Escape. The contact stated that the vehicle was involved in a collision. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal two days later, the vehicle lurched forward and hesitated to respond. The contact stated that the vehicle failed to exceed 30 MPH. Additionally, the RPM was revving significantly. The check engine warning light was illuminated. The contact stated that the failure recurred intermittently while driving. The vehicle was taken to the dealer, where it was diagnosed that the high-pressure fuel pump (HPFP) tappet had fractured and caused metal pieces intrusion into the engine, fractured unknown parts, and blocked the oil flow. The dealer determined that the engine needed to be replaced and that the failure was not related to the accident. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 70,000.
This is my 18 year old daughters vehicle, she was driving on the highway at a high speed of 75 and all of a sudden it dropped to 50 (TERRIFYING), this happened probably a handful of times before we had the vehicle looked at! The vehicle gave her a check engine light, we had someone look at it at, they replaced her high pressure fuel pump, no one said anything about her transmission failing. It lasted 2 more weeks and completely stopped on her. We had the transmission rebuilt and hasn't given her issues for 1 week. NOW my 2018 expeditions transmission is a goner, having it now looked at. Should not happen after 5 years!
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was repaired but the failure persisted less than six months later. The vehicle was taken to a dealer where the vehicle was diagnosed, and the contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.
The high pressure fuel pump failed causing damage to cam and shavings in motor. The mechanic said engine needs to be replaced. I could have been driving on the interstate instead of a back road when this happened and I lost power. Lucky for me I wasn't. It could have been very bad. Ford has had a service bulletin out on this issue for some time. I had to go to 3 different Mechanics before one would even touch it. They all said the same thing. You will need at least a new cam probably a new engine per the service alert. Ford says those mean nothing and they can't help me. If I had been on interstate and crashed then maybe they would talk to me.
Related recalls
No recalls on record for this model year.
Questions about the 2017 Ford Escape fuel pump
Is fuel pump failure a common problem on the 2017 Ford Escape?
16 of 2,710 owner complaints about the 2017 Ford Escape (1%) mention fuel pump failure. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2017 Ford Escape?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2017 Ford Escape
Check engine light 1,006Overheating 662Engine failure 646Misfire 475Stalling 183Fire or smoke 135Loss of power 101Transmission failure 101Jerking 89Hesitation 85Shudder 68Start-stop 52Won't shift 37Won't start 33Headlights 25Slipping 25Power steering loss 22Knocking 21Grinding brakes 16Sudden acceleration 15Harsh shifting 14No deployment 13Door locks 12Key fob 11Water leak 11Wipers 11Brake failure 9Seat belt 9Warning lights 9Fuel smell 7Backup camera 6Oil consumption 6Adaptive cruise 5Ball joint 5Sunroof shattered 5Tire blowout 5
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