2019 Ford Escape: fuel pump failure

Filed Jun 7, 2026 · Electrical, Engine · TN

I am reporting the failure of Ford Motor Company to perform a mandatory safety recall (Recall 22S43 / the federal safety agency ID 22V413) on my 2019 Ford Escape. This failure is compounded by evidence of falsified internal service records (OASIS reports) that misrepresent the vehicle's recall status as 'completed.' ​Furthermore, the failure to perform this specific recall directly prevented a necessary diagnostic inspection of the transmission linkage and adjacent engine compartment. Had this recall been performed, the technician would have identified the progressive corrosion and mechanical stress that subsequently destroyed the high-pressure fuel pump and the Transmission Control Module (TCM). ​The manufacturer meticulously recorded routine maintenance while ignoring a critical federal safety mandate. Their negligence directly caused a cascading mechanical failure, rendering my vehicle an unsafe, non-operational hazard. I am seeking a formal investigation into these falsified service records and the manufacturer's failure to remedy this safety hazard. I attempted to resolve this manner at the lowest levels, before taking this route. Unfortunately, to their detriment; Ford basically told me I was on my own. I have already alerted the Attorney General for the State of Tennessee, as well. The subsequent loss of the vehicle as a result of the abhorrent behavior of Ford Motor company has resulted in time lost with my kids and my mental health appointments with the Veterans Administration. I can not make it to my therapist or get my medication. I have the Carfax and Oasis reports as further evidence to back these claims.

Filed Aug 28, 2025 · Engine, Transmission · 98,117 miles · GA

The contact owns a 2019 Ford Escape. The contact stated while driving 45 MPH, the vehicle stalled. The contact was able to pull over to the side of the road. The check engine warning light was illuminated, and the contact received a power train malfunction notification through the Mobile App. The vehicle was able to restart but failed to respond while depressing the accelerator pedal. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The dealer determined that the transmission needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the vehicle was difficult to start but was started after several attempts. The vehicle was taken to Loganville Ford (3460 US-78, Loganville, GA 30052); where it was diagnosed and determined that the cam seals, the crankshaft sensor and harness, and the timing components needed to be replaced. The vehicle was not repaired. The contact stated that the engine was previously replaced in 2021, and the fuel pump was replaced in 2023 due to the stalling failure. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 98,117.

Filed Aug 1, 2025 · Fuel system · 63,000 miles · VA

The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle failed to accelerate while depressing the accelerator pedal. The check engine warning light was illuminated, and the contact received an unknown notification through the Ford Mobile App. Upon inspecting the vehicle, the contact discovered that the high-pressure fuel pump was damaged. The contact replaced the high-pressure fuel pump and the cam shaft follower. The contact stated that two months after the repair, the failure reoccurred. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel injectors and the high-pressure fuel pump had failed. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the vehicle was not covered under warranty, and the contact was provided a diagnostic test fee. The vehicle was not repaired. The contact related the failure to an unknown recall however, the year of the vehicle was not included. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 63,000.

Filed Apr 23, 2025 · Engine, Fuel system · MN

Can inside motor caused damage to high pressure fuel pump on top of the motor. This caused metal to get into my motor and now requires a motor replacment

Filed Jan 3, 2025 · Fuel system · LA

Vehicle is my wife’s car. Vehicle lost acceleration during rapid acceleration attempts (freeway on-ramps, etc.). Threw engine light with P0087 code (Low fuel rail pressure). Brought to local dealer to diagnose and was told the diverter valve failed, which caused the water pump to leak and then caused transmission to overheat. The total quote for repairs was over $8,900. None of this made sense. Did a static pressure test for over 45 minutes on coolant system and never lost pressure. That told me the water pump wasn’t leaking. Decided to replace high pressure fuel pump and upon replacing found that the spring on the pump had wore down and punched a hole in the tappet that goes to the camshaft. Replaced high pressure pump, tappet, and fuel manifold from the pump. Pump ($245), fuel manifold ($20), tappet ($10). When purchasing the tappet from the local ford dealer parts store, the employee stated that “they have people come in all the time for these tappets”. After replacing the components, the car runs fine with no issues. I returned to dealer with components and they failed to acknowledge the mid diagnoses of the vehicle and asked that I bring it back in to verify the problem was fixed before refunding the diagnostic fee ($195). Initially I agreed, but after careful consideration I decided not to due to concerns from the initial diagnoses. See attached pictures. Pictures are of new components and old components.

Filed Feb 14, 2024 · Engine · 88,375 miles · MI

The contact owns a 2019 Ford Escape. The contact stated that while driving 30 MPH, the EVAP failure message was displayed, and the check engine warning light illuminated. The contact stated that occasionally the vehicle failed to immediately restart. The vehicle was taken to the local mechanic who replaced the high-pressure fuel pump, but the failure persisted. The vehicle was later driven to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 88,375.

Filed Sep 14, 2022 · Transmission · OH · crash · 1 injury

The contact owned a 2019 Ford Escape. The contact stated that while the vehicle was parked at a fuel pump, the vehicle began rolling backward on its own. The contact attempted to enter the vehicle to stop the momentum; however, the vehicle rolled over her left foot. The vehicle continued to roll backward and hit a curb which stopped the vehicle. A couple and the gas attendant came to the contact aide while another person parked her vehicle. The couple informed the contact that there may have been a recall placed on the vehicle for the failure. The contact stated the Akron Police Dept. said a police report could not be filed because the incident happened on private property.. The contact was taken by her brother to the emergency room where she was treated for injuries to her left foot and right shoulder. The contact sought further treatment for her foot and was placed in physical therapy. The air bags did not deploy. The contact was able to return to the fuel station and drove the vehicle home. The dealer was notified of the failure and towed the vehicle to their location and gave the contact a loaner vehicle. Upon investigation, the contact discovered that her vehicle was under the federal safety agency Campaign Number: 22V413000(Power Train). The dealer notified the manufacturer about the failure and the dealer informed her that a case had been filed. The contact eventually received a letter for the recall on her vehicle. The contact also received a letter from the manufacturer which stated that since the investigators could not replicate the failure with the vehicle; they would not cover any medical bills and that her case was closed. The contact was informed that the recall was performed on the vehicle; however, she refused to take back possession of the vehicle. The failure mileage was unknown.

Filed May 24, 2019 · Electrical, Lights · 3,000 miles · MN

While operating the vehicle at approximately 70mph on the interstate I noticed that all instrument panel lighting, gauges, and display screens went out. The gauge needles returned to their 'home' positions. There was an error message on the main touch screen that said: network communication failure. Worried, I took the next available exit and found a parking lot to investigate. I immediately tried to shut the engine off, figuring that if I completely shut the car down the system would somehow correct itself after a 'reboot' of the the PCM and bcm. I quickly realized that I was in trouble, the engine would not shut off. The vehicle is equipped with a 'smart keyless start system' but no matter how many times I would try pushing the button. Even though the car operated properly after the symptoms commenced I find it doubtful that all of the car's safety features would have operated as designed, if needed. If I would have gotten into in accident at the time the car was experiencing these problems would the safety restraint system work properly and deploy the applicable air bags??? Would the 'auto fuel pump shutdown' do its job if needed??? Also, what if the vehicle caught fire at this time and I could not shut off the car??? Not safe!!!