2019 Ford Escape: backup camera failure

Filed Jul 15, 2026 · PA

The backup camera in my vehicle has failed repeatedly since I first purchased my vehicle in February 2020. I have had 2 very near miss car accidents because the backup camera went blank while driving and following directions. The backup camera also retains the backup image on the camera after shifting gears from reverse to drive. This defect has been well documented with Murphy Ford dealership in Chester, PA where I purchased the vehicle and also Chapman Ford dealership where I have had the vehicle serviced multiple times. Both dealerships told me the problem was a software problem that was not covered under warranty and the fix was over $600. One of the times I went to Murphy Ford, they said they could not replicate the problem, so the time I was almost in an accident, I took the vehicle directly to their dealership when the screen was blank and had pictures taken and insisted the service mechanic witnessed the blank screen. Again, they refused to fix the problem, stating it was not covered. There is now an active recall for Ford Escape vehicles for 2020 and newer vehicles for the same exact problems. I called Ford Customer Care and they refused to fix my vehicle or include 2019 vehicles in the recall. Their only suggestions was for me to retain any receipts for having the repair completed in case Ford issued a recall at a later date for 2019 models, then I could be reimbursed. I simply do not have the money to have this fixed at this time, as my husband is out of work and on disability and he has very high medical expenses.

Filed May 24, 2026 · Driver assistance · WA

1. The sensor on the backup camera doesn't often detect someone behind the vehicle. This has occured for the last couple of years. 2. The hatch has also started to short out, popping open when the car is off, refusing to unlock etc. I heard my hatch make the latch sound and then got down the road a bit and it was open about a foot. I could have hurt someone. I can't get into my trunk about 50%og the time now. I have to do a series of locking and unlocking before I press the hatch button. I'm concerned it's not truly latching and then unlatching when I turn off my vehicle. There is the potential that items could fall out of the back causing injury to others. It is very concerning and I know this has been reported in other models of the Ford Escape. I've been dealing with this for about a month now. It should be covered by a recall.

Filed Sep 9, 2025 · MN

My backup camera stops working sporadically. I saw a report that certain Ford vehicles were recalled but my vehicle is not included.

Filed Jul 3, 2025 · NY

Backup camera will stay on for a short time after switching from R to D. It will switch while driving down the road. Also the lighting continues to switch light to dark while driving during the day.

Filed May 28, 2025 · Driver assistance, Electrical · 78,000 miles · CA

The contact owns a 2019 Ford Escape. The contact stated that while reversing, the rearview camera image was black, almost causing the vehicle to strike a pedestrian. The contact stated that the failure was a recurring failure. Additionally, the contact stated that the speedometer and fuel gauge readings were inaccurate, and the hatch had failed to open intermittently. The contact stated that the vehicle was previously taken to the dealer, where unknown repairs were performed; however, the failures persisted. The contact also stated that the Auto START/STOP system was inoperable. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 78,000.