2015 Ford Escape: backup camera failure

Filed Nov 8, 2026 · IL

The rear back up camera does not work alot of the time. The message says contact the manufacturer. However, everytime I call to have it fix, thye ford dealer says they do not have the parts to repair it yet. This is a hugh saftey issue.

Filed Nov 7, 2026 · Driver assistance · CA

Safety Recall 25V695 has still remained unresolved. My rear camera randomly fails and reports a problem.

Filed Nov 5, 2026 · Driver assistance · TN

The rear view camera is broken on the 2015 Ford Escape; it displays a blank screen when in reverse. This creates a safety risk when the car is in reverse and visibility is limited. I received the initial safety recall notice in October 2025. It is now November 2026 and no fix/repair parts are available. After speaking with Ford Customer Service, they made initial parts available for just one of the models effected in January 2026 but no other vehicles. Their timeline was supposed to have repairs available by the end of June 2026 but still no repair/replacement parts are available. This is not a reasonable timeframe to resolve a safety recall.

Filed Nov 4, 2026 · Driver assistance · 112,000 miles · IN

The contact owns a 2015 Ford Escape. The contact stated that when his daughter shifted to reverse, the message “Rearview Camera Unavailable” was displayed. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 112,000.

Filed Nov 3, 2026 · Electrical · TX

I have a 2015 Ford Escape, and the rear view camera has been recalled. My rear camera that is inoperable has caused me almost several accidents. I feel very unsafe and the remedy to fix it has not been authorized yet. The safety of myself and others is largely put at risk. I am still waiting for parts to arrive at the Ford dealership so this recall can be taken care of. Until then, I do have an attorney on standby in case an accident does occur due to the failure of the rear view camera on the vehicle not working. Please be advised!

Filed Oct 28, 2026 · IA

Backup camera is distorted, upside down, blue screen, or message displayed stating “Rearview camera not available”. I received the recall notice that was mailed October 2025. I have since contacted my local Ford dealership attempting to have this recall resolved, each time to be told that parts are not available yet, only for the Ford Mustang. Vehicle is available for inspection upon request. This is a safety concern, as not only do I work at an elementary school, but I also have young grandchildren under the age of 4. This camera issue started before the recall was even issued, and has gotten worse, occurring 97% of the time vehicle is on Reverse. It has been confirmed by the local dealership that the codes read do align with the recall notice. It has been over one year since the recall was issued, and the only available parts are for Ford Mustangs, which represent a small portion of affected vehicles. There are many more models affected, and a year is definitely NOT a timely manner. I even bought a new vehicle in March 2026 (NOT a Ford) as I am tired of waiting for this recall to be resolved. This situation is causing me to regret owning a Ford.

Filed Oct 26, 2026 · MN

Recall 25V695 Rear backup camera is not working half of the time-totally black screen. Received recall notice in October 2025. Called Ford in October 2026 (a year later) and was told parts still not available and they had no idea when they would be available. This is unacceptable. I believe a year is adequate time to correct this issue. I would like to file a formal complaint.

Filed Oct 21, 2026 · TX

A recall was issued on my 2015 Ford Escape's rearview camera. There wasn't a fix for it at the time and over a year later, there still isn't a fix. I have heard nothing new on when to expect it to be repaired. I was originally informed it would be June 2026. I live around a lot of young children and depend on my rearview camera to help me watch out for them. The problem has gotten to where my rearview camera very seldom works at all now. When can all of the Ford owners with this problem expect it to be fixed? Thank you.

Filed Oct 21, 2026 · AL

My 2015 Ford Escape is subject to the federal safety agency Safety Recall 25V695/Ford Campaign 25SA9 concerning failure of the rearview camera. The recall was filed October 13, 2025. I have repeatedly attempted to obtain the recall repair through authorized Ford dealers in my area, but I continue to be told that the required part is unavailable. I contacted Ford today (10/21/26) asking for assistance in locating a dealer that can obtain the required part and complete the repair. I was once again told that a remedy is not available at this time. I am requesting assistance regarding Ford's inability to provide the recall remedy to replace the camera. Currently, my rearview camera only sporadically comes on, and when it does, the image is upside down.

Filed Oct 19, 2026 · Driver assistance · 129,000 miles · NY

The contact owns a 2015 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the remedy part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy to become available. The contact stated that while in Reverse (R), the rearview camera image was distorted or faded. The failure mileage was approximately 129,000.

Filed Oct 19, 2026 · Driver assistance · KS

After close to 4 years of back up cameral problems, the camera has quit working completely. It seems no remedy is available. Back to blind backing.

Filed Oct 19, 2026 · Driver assistance · 140,000 miles · ND

The contact owns a 2015 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part for the recall repair was not available. The contact stated that while in Reverse (R), the rearview camera displayed a blank screen. The local dealer was contacted. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 140,000.