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2015 Ford Escape: seat belt won't latch or retract

11 of the 1,148 complaints about the 2015 Ford Escape describe seat belt won't latch or retract.

owner complaints
11
of this car's complaints
1%
typical mileage
37,000
recalls
0
Is there a fix? 1 service bulletin covers this area of the car. See below

Seat belt won't latch or retract by model year

What owners say

Filed Jul 7, 2026 · Seat belts · NH

My child got into the back passenger seat and wasn’t able to click her seatbelt into the buckle. I used a flashlight to see if something had gotten stuck in it, there’s nothing. It simply won’t click in. The red button can be pressed down but won’t allow the seatbelt to go into it. I used this same seatbelt and could buckle into both other buckles.

Filed Feb 17, 2026 · Seat belts · NC

I recently purchased this vehicle. The driver seatbelt does not retract snugly when fastened. The tensioner is not working. I am afraid it will not hold me if I crash. I will fix this. It is a serious safety issue!

Filed Jan 24, 2026 · Seat belts · NC

Drivers side, front seatbelt buckle is not latching properly without multiple attempts. Release latch seems to stick when depressed to release the belt, so then will not latch the next time it is inserted.

Filed Dec 16, 2024 · Seat belts · 126,000 miles · IN

The contact owns a 2015 Ford Escape. The contact stated while starting the vehicle, the contact became aware that the front driver’s side seat belt was inoperable. The contact stated that the seat belt failed to latch properly, and the contact had to pull the seat belt several times to securely latch the seat belt. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer for additional assistance. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 126,000.

Filed Aug 17, 2023 · Electrical, Seat belts · GA

After purchasing suv the back seatbelt buckle popped while holding carseat. Second incident while driving car shut off and radio made a popping noise electrical issues stored happening Radio went out electrical functions won’t stay positioned back camera is blinking on an off upside down

Filed Feb 26, 2021 · Seat belts · NJ

Drivers seatbelt doesn't latch properly. I have to keep pullin the seat buckle in and out several times until it finally latches. This occurs pretty much every time I put on the seatbelt. Down below I had to select a date wouldn't let me go back further than jan. But this has been going on several months since last year. I got the car used in jul 2020

Filed Aug 19, 2020 · Seat belts · 40,000 miles · MO

Tl* the contact owns a 2015 ford escape. The contact stated the front driver's side seat belt failed to latch or buckle securely. The contact called local dealer thoroughbred ford located at 8501 n. Boardwalk ave, kansas city, mo 64154, (816) 505-1818 and the dealer was made aware of the failure. The vehicle had not been diagnosed nor repaired as of yet. The manufacturer had not been informed of failure. The failure mileage was 40,000.

Filed Jun 11, 2020 · Seat belts · 8,000 miles · IA

The rear seat belt buckle was crushed when rear seat was folded over. It no longer works.

Filed Jan 5, 2020 · Seat belts · 37,000 miles · WA

We bought this car used with 33000 miles. It now has 46000 miles. At 37000 miles the passenger seat belt started to randomly lock up. It would pin my wife to the seat back. Every time we had to stop the car to unbuckle, then feed the belt back into the mechanism to pull it back out. If she leaned forward to adjust the radio it would sometimes let out an inch or two or three, then lock. We then had to stop the car, unbuckle and feed it back in, then start over. Sometimes it locks in place as soon as she buckles up be fore I start the car. Sometimes it will go several days with no issue. Our local dealer is mullinax ford of olympia wa.they replaced it under the 50000mile safety warranty. It did not fix the issue. It still randomly locked up and we have to stop the car to unbuckle and feed it back in. They re[placed it again. It still locks up. I tried moving the adjustable upper anchor point. That seems to fix the problem for that day. The next day its back. They claim there is nothing wrong. "this is normal." my 1973 pinto did not do this, nor did my 1993 aerostar or my 1985 pontiac. My 1993 f150 pick up does not act like this. My concern is that in the event of a crash she will be stuck in the car if the release button in damaged or unreachable. I can't believe this is normal. My daughter informs me that the right side rear belt has started to do this. So both belts on the right side have issues, but not the left side. What is wrong with these belts? Is there a design or production change that needs correction? Please investigate. I have supporting documentation including emails with ford, but your system will not accept them due to file size. I'll try anyway. Nope. Please contact me. I can email or fax them to you. It happens at any speed 0 to 70 at any throttle or brake setting.

Filed May 28, 2019 · Seat belts · PA

Seat belt no longer retracts. I don't know exact date but its been a few weeks.

Filed Mar 26, 2016 · Seats · 9,700 miles · PA · crash · 3 injuries

I was stopped at a redlight at an intersection, when I was rear ended by a car. My son and I were in the front seats. We were wearing our seatbelts. We were thrown frontward and then thrown backward. My sons seat was laying completely flat. My seat had flown back and hit my wife, who was sitting behind me,wearing her seatbelt. My injuries were a broken right fibula and left rib clinical fractures. My sons injuries were a concussion and whiplash. My wife had facial abrasions and left rib clinical fractures. We were all transported to the hospital by ambulance, had numerous testing done, spent the night and half the next day. Left the hospital still in pain.

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2015 Ford Escape seat belt

Is seat belt won't latch or retract a common problem on the 2015 Ford Escape?

11 of 1,148 owner complaints about the 2015 Ford Escape (1%) mention seat belt won't latch or retract. The model year with the most reports is 2013.

Is there a recall or service bulletin for this on the 2015 Ford Escape?

There are 0 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.

Other symptoms on the 2015 Ford Escape

Backup camera 138Check engine light 97Transmission failure 83Stalling 81Overheating 80Engine failure 46Screen failure 39Fire or smoke 34Jerking 33Hesitation 31Loss of power 30Power steering loss 28Misfire 22Door locks 21Won't shift 18Won't start 17Slipping 16Shudder 15No deployment 10Grinding brakes 10Harsh shifting 10Headlights 10ABS 9Key fob 9Fuel smell 7Steering lock-up 7Wipers 7Whining noise 6Brake failure 5Knocking 5Fuel pump 5Sunroof shattered 5

All model years of the Ford Escape

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