2017 Ford Escape In 2025 driver's side front seat belt would not retract. Car taken to Balise Ford in Hyannis, MA. Balise Ford did an inspection (for which a charge was imposed) to determine if repair can be done. Seat belt could not be repaired and needed to be replaced. Replaced in January 2025. Information is being submitted since it was noticed that there was a recall for 2018 Ford Escape with seat belt retraction problem. Invoiced for repair are attached.
2017 Ford Escape: seat belt won't latch or retract
9 of the 2,710 complaints about the 2017 Ford Escape describe seat belt won't latch or retract.
- owner complaints
- 9
- of this car's complaints
- 0%
- recalls
- 0
Seat belt won't latch or retract by model year
What owners say
The driver seatbelt will not lock when fully extended or in the event of an accident. This will be the third time that I will have had to have this repair done. Ford warrants the part for 5 years or 60,000 miles. I am out of the five year window but I just turned 60,000 miles. Repair will cost upwards of $800. Unfortunately I am not in the habit of checking my seatbelt to see if it works. There was no warning that the seatbelt was not operating properly. If I am in an accident, the seatbelt will be useless. I discovered the malfunction by chance the other day.
My son and I hit a deer and his back passenger seat seatbelt didn’t lock and my air bag light came on but they never deployed
The contact owned a 2017 Ford Escape. The contact stated while driving at 35 MPH the contact struck another vehicle in the middle of the passenger side, causing front-end damages to the contact's vehicle and the passenger side of the other vehicle. No air bags deploy. The seat belt retracted against the contact's chest causing the pacemaker in the contact’s chest to be pushed back, and the contact glasses broke during the impact. The contact sought medical attention to make sure the pacemaker was not damaged; the other driver was not injured. A police report was filed. The vehicle was towed to a tow lot and was deemed a total loss by the insurance company. The manufacturer was not notified of the failure. The failure mileage was 20,000. The VIN was not available.
The backseat passenger side seat belt locked up. The seat belt pulls out, but it will not retract without being forced in. This means I cannot have a passenger in this seat, because they would not be properly restrained if an accident were to occur. There have been no accidents with my vehicle to have caused this malfunction, but it is a serious issue. I had it examined by the dealership that sold it to me (Ray Skillman in Avon), and I was told that while it is a common issue it is not covered under warranty or on recall. I was also told that it could be months until the part would get in, because it still has to be ordered from Ford and it is so common that the part is on back order. I was not aware of this until I had a passenger in the backseat (still a new car to me since I bought it used with no accidents reported on it and the dealership does not check the seatbelts prior to sale of vehicles, only the engine), and they pointed it out to me. It is available for inspection upon request.
When folding down the rear seats to expand storage seatbelt buckles can become crushed, even when doing so per the manual's direct instructions, rendering the rear restraint system useless.
Vehicle is only four years old and drivers side seat belt retracts slowly. I also own a 2010 ford escape with the same problem. The seat belt ends up getting slammed in the door which I am sure is eventually going to compromise the integrity of the belt. This has been going on for a few months
As I pulled into a parking spot, I took my foot off the gas and went to brake. The car lurched forward and accelerated causing me to lose control. I was pumping the brake, but the car didn't stop, causing me to hit a cement pole on the passenger side, and continuing into a brick building. The air bags did not deploy, but the seatbelt tightened and I got 2 broken ribs and terrible bruising wherever the belt impacted my body. The car had to be totaled because of extensive damage to the body and under the hood.
Tl* the contact owns a 2017 ford escape. While the contact's spouse was driving 70 MPH, the front driver side tire blew out and the vehicle crashed into a guardrail. The contact was unsure of what warning indicators were illuminated. The contact stated that the front driver and passenger side air bags deployed and the seat belts engaged; however, the rear passenger side seat belt failed to engage. The driver sustained a fractured sternum and contusion, the front passenger sustained bruised ribs and a scraped elbow, and the rear passenger sustained a fractured sternum and collar bone, which required medical attention. A police report was filed. The vehicle was towed, but was not diagnosed for the seat belt failure. The manufacturer was not made aware of the failure. The failure mileage was 16,296.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2017 Ford Escape seat belt
Is seat belt won't latch or retract a common problem on the 2017 Ford Escape?
9 of 2,710 owner complaints about the 2017 Ford Escape (0%) mention seat belt won't latch or retract. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2017 Ford Escape?
There are 0 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Ford Escape
Check engine light 1,006Overheating 662Engine failure 646Misfire 475Stalling 183Fire or smoke 135Loss of power 101Transmission failure 101Jerking 89Hesitation 85Shudder 68Start-stop 52Won't shift 37Won't start 33Headlights 25Slipping 25Power steering loss 22Knocking 21Grinding brakes 16Fuel pump 16Sudden acceleration 15Harsh shifting 14No deployment 13Door locks 12Key fob 11Water leak 11Wipers 11Brake failure 9Warning lights 9Fuel smell 7Backup camera 6Oil consumption 6Adaptive cruise 5Ball joint 5Sunroof shattered 5Tire blowout 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2017 Ford Escape?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history