Backup Camera display had lines then went blue and black. Backup camera no longer detected
2017 Ford Escape: backup camera failure
6 of the 2,710 complaints about the 2017 Ford Escape describe backup camera failure.
- owner complaints
- 6
- of this car's complaints
- 0%
- recalls
- 1
Backup camera failure by model year
What owners say
I was stopped at a red light, in Drive, when the car suddenly died. All the screens went black and the engine cut. I was also unable to use my electric locks or hazard lights. The car was eventually jumped, driven to a mechanic for the alternator and battery checked, with battery changed. Since receiving my car back with new battery, the media console does not work. Buttons illuminate but don't do anything, screen only shows time/date/temperature and backup camera. No SYNC, radio, bluetooth, CDs. Ford support attempted multiple resets with no change.
The contact owns a 2017 Ford Escape. The contact stated while reversing, the rearview camera image was blurry with a warning message indicating that the rearview camera was not functioning properly. The contact stated that the failure was intermittent. The dealer was notified of the failure and informed the contact that there was no open recall associated to the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 68,000.
Every once in a while the sync3 system and infomat fails. I lose nav, back up camera, climate control, radio, and handsfree phone control. Took it to the dealership and they said apim needed replacement. Called usual mechanic who say a recall for apim on older models and allot of replacement on my year of escape. Has happened 5 times since purchase in december
The backup camera will occasionally go dark or black and white. I have tried to replicate the issue. However, it happens randomly. It is clean and free of water and dirt
Rear camera audible warning for pedestrians does not detect person further that 5 feet from the back of the car. System used to warn if a pedestrian was present at a much greater distance from back of car. Ford dealer believes 5 feet is acceptable when took into service with this concern.
Service bulletins that may apply
- Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest...
- This article supersedes TSB 24-2165 to update the TSB Service Procedure
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- In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or...
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- Condition of missing authorization, command and control, battery charging details or phone-as-a-key setup...
- 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate...
- Inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no...
Related recalls
Electrical system: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
- Risk
- If a window closes on a body part, it can increase the risk of injury.
- Remedy
- Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16C12.
Recall number 16V617000 · Recall details
Questions about the 2017 Ford Escape backup camera
Is backup camera failure a common problem on the 2017 Ford Escape?
6 of 2,710 owner complaints about the 2017 Ford Escape (0%) mention backup camera failure. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2017 Ford Escape?
There is 1 recall and 74 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Ford Escape
Check engine light 1,006Overheating 662Engine failure 646Misfire 475Stalling 183Fire or smoke 135Loss of power 101Transmission failure 101Jerking 89Hesitation 85Shudder 68Start-stop 52Won't shift 37Won't start 33Headlights 25Slipping 25Power steering loss 22Knocking 21Grinding brakes 16Fuel pump 16Sudden acceleration 15Harsh shifting 14No deployment 13Door locks 12Key fob 11Water leak 11Wipers 11Brake failure 9Seat belt 9Warning lights 9Fuel smell 7Oil consumption 6Adaptive cruise 5Ball joint 5Sunroof shattered 5Tire blowout 5
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